Blocked Drains FAQ in Eastwood
What causes blocked drains in Eastwood properties?
Blocked drains in Eastwood typically result from grease and food debris in kitchen lines, hair and soap scum in bathroom drains, or tree roots penetrating older terracotta sewer pipes. Properties built during the 1960s and 1970s often have clay drainage that's vulnerable to root intrusion from mature trees. Modern PVC lines can still block from improper waste disposal or foreign objects flushed into the system.
How do you clear a drain blockage without damaging the pipes?
We use high-pressure water jetting to break up and flush out obstructions without stressing the pipe walls. For blockages involving tree roots, we may use mechanical cutting tools followed by jetting to remove debris. A CCTV camera inspection locates the blockage and confirms the pipe's condition before clearing begins, so we select the safest method for your specific situation.
Do you charge a call-out fee for blocked drains in Eastwood?
Call-out fee policies vary by service area. When you book, we'll confirm whether a call-out fee applies to your Eastwood address and explain how it's structured. If the job proceeds, the fee is typically credited toward the total cost. You receive a fixed-price quote after the assessment and before work starts, so you know the full cost upfront.
How quickly can you respond to a clogged drain emergency in Eastwood?
We offer immediate dispatch for emergencies, with the nearest available plumber sent from our West Sydney hub. Response times depend on current traffic along Epping Road and the M2 corridor, but most Eastwood properties are reached within typical emergency windows. You're given an ETA when booking, with updates provided once the plumber is on the way.
Can you fix a blocked drain on the first visit?
Most blocked drains are cleared on the first visit, provided the line is accessible and the blockage responds to jetting or mechanical clearing. If the camera inspection reveals structural damage like a collapsed pipe or severe root intrusion, we explain the options and provide a quote for permanent repairs. The initial clearing stabilises the situation, and you decide whether to proceed with further work once scope is confirmed onsite.
What's involved in a CCTV drain inspection?
A CCTV drain inspection involves inserting a high-definition camera into the drain to locate blockages and assess the pipe's internal condition. The camera provides real-time footage showing the obstruction type, depth, and any structural issues like cracks or root penetration. You're shown the footage if it helps explain what was found, and we use it to confirm the most effective clearing method.
How do I know if tree roots are blocking my drains?
Tree roots typically cause slow drainage that worsens over time, gurgling sounds when water drains, or recurring blockages in the same section of pipe. A camera inspection confirms whether roots are present and shows how extensively they've penetrated the line. If roots are the issue, we explain clearing options and discuss relining to seal the joints and prevent future intrusion.
Can blocked drains cause damage to my Eastwood property?
Yes, blocked drains can cause water to back up into the house, leading to flooding, water damage, and potential mould growth if not addressed quickly. Prolonged blockages can also stress pipe joints and increase the risk of cracks or bursts. Addressing blockages early prevents these outcomes and reduces the likelihood of costly structural repairs.
What should I do if my toilet or shower is backing up?
If sewage is backing up, stop using all water fixtures immediately to prevent further overflow. Ventilate the area and call a licensed, insured plumber for urgent assessment. Do not attempt to clear the blockage yourself with chemical cleaners, as they can corrode pipes and make the situation worse. We'll dispatch a plumber to locate and clear the blockage as quickly as possible.
How often should drains be inspected to prevent blockages?
For most Eastwood homes, an annual drain inspection is sufficient to catch early signs of buildup or root intrusion before they cause blockages. Properties with older terracotta pipes or mature trees nearby may benefit from more frequent inspections. Regular maintenance reduces the risk of urgent callouts and extends the life of your drainage system.