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Emergency Plumber Double Bay

Urgent plumbing issue in Double Bay, 2028 NSW? Fixed Today Plumbing dispatches licensed plumbers 24/7 for broken pipes, gas leaks, and blocked drains. Upfront pricing, immediate response, and local dispatch mean you can get help fast when it matters most.

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Fixed Today Plumbing dispatches licensed plumbers to Double Bay 24/7 for urgent plumbing issues including ruptured pipes, gas leakages, and blocked drains. We operate from localised dispatch points across Sydney, with rapid access to the Eastern Suburbs via New South Head Road and the Edgecliff interchange, allowing us to reach most Double Bay properties during typical response windows. Immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated and an ETA provided when you book.

Double Bay's housing mix includes heritage-era terraces, inter-war apartment blocks, and modern harbour-view developments. Older terrace properties often feature original clay or cast iron drainage, which can crack or shift over time. Parking in the older streets near the village centre can be tight, so we use smaller service vehicles when access requires it. Street parking restrictions and apartment building access protocols are confirmed when booking to avoid delays.

We're fully insured, with current Public Liability and Workers Compensation policies. Public Liability protects you if accidental property damage occurs during work; Workers Compensation covers workplace injuries on the job. All attending technicians are correctly licensed plumbers in NSW, and police checks and background checks are completed for technicians. You can ask for identification on arrival, and we explain what we're doing before starting. Fixed-price quotes are provided before work begins, so you can decide once scope is finalised. The price quoted is the price paid, with no hidden fees.

Comprehensive Emergency Plumbing Services in Double Bay

Fixed Today Plumbing handles urgent plumbing faults in Double Bay, including burst pipes, gas leaks, blocked drains, and hot water failures. This covers typical residential and strata emergencies in accessible locations; if inspection reveals structural damage or compliance work beyond the initial fault, options are explained and scope is established before proceeding. We dispatch from local hubs across Sydney, with rapid access to Double Bay via New South Head Road, allowing arrival during typical response windows for urgent calls.

Emergency plumbing refers to faults that risk property damage, safety hazards, or loss of essential services. A ruptured pipe flooding a bathroom requires immediate attention to stop water damage. A gas smell indicates a potential leak, which is a safety risk. A blocked sewer backing up into the home creates hygiene concerns and potential overflow damage. These situations justify urgent dispatch because delaying repair increases the harm and cost.

Fixed Today Plumbing has operated across Sydney for over 15 years, with a near-perfect 5-star rating based on 800+ verified customer reviews. Our team includes licensed master plumbers and specialised technicians, operating a large multi-van fleet to handle multiple urgent calls simultaneously. All work is backed by our Lifetime Labour Warranty on workmanship, and we're properly insured with Public Liability and Workers Compensation. We arrive in uniform, explain the scope in plain English before starting, and confirm inclusions and exclusions in the quote before proceeding.

Eastern Suburbs properties vary in age and construction, which affects the plumbing systems we encounter. Double Bay's mix of heritage terraces and modern apartments means we carry parts and tools for both old and new installations. We stock premium parts in fully equipped mobile workshops, so repairs can often be completed on the first visit when access and parts availability align.

Upfront Fixed Pricing

We provide a flat-rate quote before work starts, based on confirmed scope. The price is by the job, not by the hour, and the quote is valid for one month from the date issued. No hidden costs are added after work is completed.

Near-Perfect Customer Rating

Fixed Today Plumbing holds a near-perfect 5-star rating based on 800+ verified customer reviews. Our family-owned business has built this reputation through over 15 years of transparent service and skilled workmanship across Sydney.

24/7 Immediate Dispatch

We offer 24/7 emergency support for domestic and commercial clients. Immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated and an ETA provided when you book.

Licensed & Fully Insured

We're properly licensed in NSW for Plumbing, Drainage, and Gas Fitting (Licence 305428C). All attending technicians are licensed plumbers. We're fully insured with current Public Liability and Workers Compensation policies to protect you and your property.

Hot Water Issues: Speedy Repairs and Replacements

We repair and replace hot water service systems in Double Bay, covering electric storage, gas continuous flow, and heat pump units. This includes diagnosing faults, replacing failed components, and installing new systems when repair isn't viable; if inspection shows the tank is corroded beyond safe repair, replacement options are explained and quoted once the existing unit is assessed onsite. Most Double Bay homes use electric storage or gas continuous flow systems, and we carry parts for major brands including Rheem, Dux, and Rinnai.

A hot water system fails when internal components wear out or the tank corrodes. Electric storage systems often fail due to element burnout or thermostat faults. Gas continuous flow units can develop burner or heat exchanger issues. Heat pump systems may have compressor or refrigerant faults. In practice, rust-coloured water in the morning usually indicates sediment buildup or a failing sacrificial anode rod, which accelerates tank corrosion if ignored.

Our assessment begins with identifying the system type, age, and fault symptoms. We test elements, thermostats, and gas burners where relevant, and inspect the tank for corrosion or leaks. Once the fault is confirmed, we provide a fixed-price quote for repair or replacement before proceeding. Installation of new systems is completed to meet Australian Standards (AS/NZS 3500), with mandatory Tempering Valves installed to prevent scalding and Pressure Relief Valves to prevent tank over-pressurisation.

Same-day service is available for urgent hot water faults when parts are in stock and access allows. We stock common replacement parts in our mobile workshops, so minor faults like element or thermostat replacement can often be completed on the first visit. For full system replacements, we confirm availability and schedule installation once the new unit is sourced.

Blockage Resolution: Efficient and Precise

We clear blocked drains in Double Bay by locating the obstruction and removing it with the least disruptive method for the pipework. This covers typical kitchen, bathroom, and external stormwater blockages in accessible lines; if CCTV inspection reveals structural damage such as collapsed sections or severe root intrusion, repair options including pipe relining or excavation are explained and scope is clarified before additional work proceeds. Older terrace properties in Double Bay often have original clay or cast iron drains, which are prone to root intrusion and joint separation over time.

Drainage blockages in established residential properties often result from tree root intrusion, where fine roots enter microscopic cracks in aging clay pipes and expand over time, trapping debris and causing structural failure. In kitchen lines, Fat, Oil, and Grease (FOG) accumulation solidifies as it cools, creating obstructions that narrow the pipe diameter and trap solid waste. Bathroom blockages typically involve hair, soap scum, and hygiene products that build up in the trap or further down the line.

Our diagnostic process begins with a high-definition CCTV drain CCTV check, which allows visual identification of the blockage type, depth, and precise location within the property boundary without invasive digging. Once the obstruction is located, we use high-pressure water jetting (hydro-jetting) to pulverise roots and scour grease from pipe walls, restoring the line to near-full capacity. Hydro-jetting uses specialised nozzles that fire water at pressures between 3,000 and 5,000 PSI, which is effective for stubborn obstructions without damaging the pipe lining when used correctly.

Blocked drains that recur within weeks often indicate structural damage rather than simple debris buildup. In these cases, CCTV footage is reviewed with you to show the fault, and repair options including trenchless pipe relining are explained. Pipe relining involves inserting a resin-saturated liner into the damaged section, which is then inflated and cured to create a seamless, structurally independent pipe-within-a-pipe. This method is effective for repairs beneath driveways, bathrooms, or established landscaping, avoiding the cost and disruption of traditional excavation.

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Leak Detection: Timely Solutions to Save Costs

Tap leak issues in Double Bay are repaired by replacing worn washers, O-rings, or ceramic disc cartridges, depending on the tap type. This covers typical dripping taps and mixer fittings in kitchens and bathrooms; if inspection shows the tap body is corroded or the valve seat is damaged beyond resurfacing, replacement options are explained and quoted once the fault is confirmed. A dripping tap wastes water continuously, which increases your water bill and can cause staining or damage to the sink or benchtop over time.

Tap leaks occur when internal seals wear out due to constant water pressure and mineral deposits. In older compression taps, the rubber washer hardens and cracks, allowing water to seep past the valve seat. In modern mixer taps, ceramic disc cartridges can develop hairline cracks or debris buildup, causing drips or reduced flow. What often happens is a slow drip becomes a steady stream within weeks if the seal deteriorates further, increasing water waste and the risk of overflow if the tap is left partially open.

We also handle hidden leaks using electronic ultrasonic leak detection, which identifies leaks behind walls, under floors, or in concealed pipework without invasive demolition. This technology listens for the sound signature of water escaping under pressure, allowing precise location of the fault. Once the leak is located, access is confirmed and the repair method is explained before work proceeds. Hidden leaks are often discovered when water bills increase unexpectedly or damp patches appear on walls and ceilings, and early detection reduces the extent of water damage and repair costs.

Modern leak detection technology includes thermal imaging and acoustic sensors, which improve accuracy and reduce the need for exploratory excavation. We use drop sheets and protective covers to protect floors and surfaces in work areas, and we clean up the work area at the end of the job, removing debris generated by the work. For Double Bay properties with premium finishes such as stone benchtops or timber floors, we take reasonable care around finished surfaces and confirm access permissions at the door before starting.

Roof and Gutter Protection: Comprehensive Care

Fixed Today Plumbing repairs gutter and roof leaks in Double Bay, including resealing flashing, replacing damaged sections, and clearing blockages that cause overflow. This covers typical residential roof plumbing faults in accessible locations; if inspection reveals structural roofing issues beyond plumbing scope, we explain what is required and refer to a licensed roofing contractor where appropriate. Roof and gutter systems protect your home from water ingress, and faults can cause internal water damage, ceiling staining, and mould growth if ignored.

Roof leaks typically occur at flashing joints around chimneys, vents, and valleys, where sealant degrades or metal corrodes over time. Gutter blockages are often caused by leaf litter and debris, which prevents water from draining and causes overflow during heavy rain. In practice, we commonly see overflow damage on the fascia and soffit boards, and internal water damage where gutters back up and water seeps under roof tiles or through ceiling penetrations.

Our assessment includes inspecting the roof for damaged flashing, cracked tiles, and blocked valleys, and checking gutters and downpipes for blockages and corrosion. We clear debris using manual removal and high-pressure water where safe access allows, and we reseal or replace flashing and gutter sections as needed. For Double Bay properties with multi-storey access or steeply pitched roofs, safe work practices and fall protection equipment are used to comply with workplace safety requirements.

Routine gutter maintenance reduces the risk of blockages and overflow, particularly in areas with established trees. We recommend annual gutter cleaning before the wet season to ensure stormwater drains freely. For properties prone to leaf litter, gutter guard installation can reduce maintenance frequency, though guards still require periodic cleaning to remain effective.

Shower Improvements: Enhancing Your Daily Routine

We repair and upgrade showers in Double Bay, including fixing leaks, replacing worn fixtures, re-tiling, and waterproofing. This covers typical shower faults such as dripping taps, blocked drains, and failed seals; if inspection shows the waterproof membrane has failed and water is leaking into the wall cavity or floor below, full membrane replacement and re-tiling options are explained and quoted once the extent of the damage is confirmed. Shower leaks that go unnoticed can cause structural damage to timber framing and plasterboard, and mould growth in wall cavities, which increases repair costs significantly.

Shower leaks occur when grout cracks, silicone seals perish, or the waterproof membrane beneath the tiles fails. In older bathrooms, the membrane may not meet current Australian Standards, and tiles laid directly onto villaboard or fibre cement can allow water to seep through over time. A common situation we encounter is water pooling outside the shower screen or damp patches on the ceiling below, which indicates the membrane has failed and water is escaping the shower base.

Our process begins with identifying the leak source, which may involve removing a small section of tiles to inspect the membrane and substrate. Once the fault is confirmed, we explain whether a localised repair is viable or full membrane replacement is required. Waterproofing is completed to AS 3740 standards, with membrane applied to walls and floor, and all penetrations sealed before tiling. We test the membrane using a flood test before re-tiling to ensure it holds water and meets compliance requirements.

Shower upgrades can improve water efficiency and functionality. Replacing old shower heads with WELS-rated (Water Efficiency Labelling and Standards) models reduces water use without sacrificing pressure. Installing mixer taps with thermostatic controls improves temperature stability and reduces the risk of scalding. We work with you to select fixtures that suit your preferences and budget, and we explain the installation process and timeframe before starting.

Restoring Functionality: Expert Toilet Repairs

Fixed Today Plumbing repairs toilets in Double Bay, including fixing running cisterns, clearing blockages, replacing faulty flush mechanisms, and resealing leaking pans. This covers typical residential toilet faults in accessible locations; if inspection shows the pan is cracked or the waste collar is damaged, replacement options are explained and quoted once the fault is confirmed. A toilet that won't stop running wastes water continuously, and a blocked toilet creates hygiene concerns and potential overflow if used before the blockage is cleared.

Toilet faults typically result from worn internal components or blockages in the trap or waste line. A running cistern usually indicates a faulty flapper valve or fill valve, which allows water to flow continuously into the bowl. Blockages are often caused by excessive toilet paper, hygiene products, or foreign objects that lodge in the S-bend trap. In practice, in most cases is a partial blockage allows some water to drain slowly, giving the impression the toilet is functioning until a larger flush overwhelms the restricted flow and causes an overflow.

Our assessment begins with identifying the fault, which may involve testing the flush mechanism, inspecting the cistern internals, or using a CCTV camera to locate blockages further down the waste line. Once the fault is confirmed, we provide a fixed-price quote for repair before proceeding. Rapid toilet repairs are completed using replacement parts from our mobile workshop, and we test the flush and check for leaks before leaving.

For strata properties and apartments in Double Bay, toilet repairs may require coordination with building management to confirm access to common property waste lines. We can work with strata committees and property managers to schedule repairs and provide documentation suitable for maintenance logs where required.

Safe Gas Fitting: Prioritising Security

We handle gas installations, repairs, and compliance work in Double Bay, including new gas connections, appliance installations, leak detection, and pressure testing. This covers typical commercial and domestic gas work in accessible locations; all gas work is completed by licensed gas fitters and must meet AS/NZS 5601.1 safety standards, with a compliance certificate issued upon completion where required by regulation. Gas leaks are a safety risk, and any gas smell or hissing sound near appliances justifies immediate professional assessment.

Gas leaks occur when fittings corrode, seals perish, or connections are disturbed during renovations or appliance replacement. The distinctive "rotten egg" odour added to natural gas is a mercaptan signal designed to alert occupants to leaks. Other indicators include hissing sounds near appliances, dying vegetation over underground gas lines, or unusual soot buildup on burners. If you smell gas, turn off the gas supply at the meter if safe to do so, ventilate the area by opening windows, do not operate electrical switches or create sparks, and arrange an assessment so the system can be checked and made safe.

Gas leak testing involves specialised equipment such as combustible gas detectors and thermal imaging to identify leaks behind walls or in sub-floors. Once the leak is located, the faulty fitting or section is isolated, repaired or replaced, and the system is pressure-tested to ensure it is gas-tight before being recommissioned. Safety regulations require that any repaired or altered gas installation must undergo a pressure loss test to confirm there are no leaks before the gas supply is restored.

New gas appliance installations include connecting cooktops, ovens, hot water systems, and heating units to the existing gas supply. We confirm the appliance is suitable for the gas type (natural gas or LPG), install the connection using approved fittings, and test for leaks before commissioning. All installations are completed to manufacturer specifications and Australian Standards, with compliance documentation provided where required.

Burst or Leaking Pipes: Immediate Action, Effective Solutions

A burst pipe floods the property and requires immediate action to stop water damage. Fixed Today Plumbing responds to broken pipe emergencies in Double Bay by isolating the water supply, locating the fault, and repairing or replacing the damaged section. This covers typical residential and strata broken pipe emergencies in accessible locations; if inspection reveals widespread corrosion or multiple failing sections, full repiping options are explained and scope is clarified before additional work proceeds. Delaying repair increases water damage to floors, walls, and furnishings, and can cause electrical hazards if water reaches power points or switchboards.

Burst pipes typically occur when corrosion weakens the pipe wall, water pressure spikes, or pipes freeze and expand (less common in Sydney's climate). Older galvanised steel and copper pipes are prone to pinhole leaks and burst sections as internal corrosion progresses. In practice, we commonly see ruptured pipes in ceiling spaces or under floors, where the fault goes unnoticed until water stains appear or the ceiling collapses under the weight of pooled water.

Our emergency response includes isolating the water supply at the meter or isolation valve to stop further flooding, locating the burst section using visual inspection or electronic leak detection, and confirming the extent of the damage. Once the fault is located, we provide a fixed-fee quote for replacement or repair before proceeding. Repairs are completed using approved fittings and methods, and we test the system for leaks and restore water pressure before leaving.

For Double Bay properties with concealed pipework behind finished walls or under concrete slabs, trenchless pipe relining may be a viable alternative to excavation. Pipe relining involves inserting a resin-saturated liner into the damaged section, which is then inflated and cured to create a seamless, structurally independent pipe-within-a-pipe. This method is effective for repairs beneath permanent structures like driveways, bathrooms, or established landscaping, avoiding the cost and disruption of traditional excavation.

Strata Plumbing Excellence: Seamless Management

Fixed Today Plumbing provides strata plumbing services in Double Bay, including emergency repairs, planned maintenance, and compliance work for multi-unit residential and commercial buildings. This covers typical strata plumbing faults in common property and individual lots, with clear communication among strata managers, committees, and residents to confirm responsibility boundaries and approval processes before work proceeds. Strata properties have complex plumbing systems with shared infrastructure, and faults in common property can affect multiple units simultaneously.

Common strata plumbing issues include blocked common drains, leaking risers, failed hot water systems serving multiple units, and pump failures in basement carparks or rooftop water tanks. In practice, responsibility boundaries between lot owner and strata corporation can be unclear, particularly where a fault in common property pipework causes damage to an individual unit. We explain the likely responsibility boundary based on the strata plan and the location of the fault, and we can coordinate with strata managers to confirm approvals and access before proceeding.

Our strata service includes providing detailed job documentation suitable for maintenance logs and compliance records, including photos of findings, descriptions of work completed, and compliance certificates where required. We can work within strata-mandated entry time windows, follow site induction procedures, and coordinate with building managers to minimise disruption to residents and commercial tenants.

For urgent strata repairs, we can attend immediately to make the fault safe and prevent further damage, then provide a detailed scope and quote for permanent repair once the extent of the damage is confirmed. This approach reduces downtime and allows the strata committee to approve the full scope with confidence, knowing the immediate risk has been managed.

Comprehensive Services: Reliable for All Needs

In addition to emergency plumbing, Fixed Today Plumbing handles all general plumbing work in Double Bay, including tap and fixture installations, bathroom and kitchen renovations, backflow prevention, water filter installations, and routine maintenance. This covers typical domestic and commercial plumbing projects in accessible locations; if the project involves structural changes or requires council approval, we explain what is required and can coordinate with other trades where necessary. Our goal is to provide reliable solutions that meet your expectations, backed by our Lifetime Labour Warranty on workmanship.

General plumbing services include installing new taps, sinks, and basins, replacing old fixtures with water-efficient models, and upgrading pipework to improve flow and pressure. We work with you to select fixtures that suit your preferences and budget, and we explain the installation process and timeframe before starting. For bathroom and kitchen renovations, we coordinate with tilers, electricians, and builders to ensure plumbing rough-in and fixture installation align with the project schedule.

Backflow prevention is required by Sydney Water for certain properties and uses, including irrigation systems, commercial kitchens, and properties with fire sprinklers. We install, test, and certify backflow prevention devices to AS/NZS 3500 standards, and we can arrange annual testing where required by regulation. Water filter installations improve water quality by removing chlorine, sediment, and other contaminants, and we install under-sink, whole-house, and point-of-use filters to suit your needs.

Routine maintenance reduces the risk of unexpected faults and extends the lifespan of your plumbing system. We offer scheduled maintenance for hot water systems, drainage lines, and gas appliances, with reminders sent before the next service is due. For Double Bay properties with premium finishes and security-sensitive access, we follow entry instructions carefully, minimise movement through the home, and keep the job tidy throughout, not only at the end.

Emergency Plumbing Available 24/7

Plumbing emergencies don't follow a schedule. Fixed Today Plumbing offers 24/7 emergency plumbing services in Double Bay, with immediate dispatch for urgent faults including burst pipes, gas leakages, blocked sewers, and hot water failures. Immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated from local dispatch points across Sydney. An ETA is provided when you book, and we update you if delays occur due to traffic or prior job overruns.

When you call for emergency plumbing, we confirm the nature of the fault, the urgency, and any immediate safety actions required (such as isolating the water or gas supply if safe to do so). We do not coach step-by-step troubleshooting or DIY repair, because attempting DIY plumbing in emergencies can increase the damage and void home warranties. Our role is to attend promptly, assess the fault safely, and complete the repair using the correct tools and methods.

Our 24/7 service includes after-hours, weekend, and public holiday availability. Pricing for emergency work is transparent, with a fixed-price quote provided before work starts based on confirmed scope. You can decide whether to proceed once the scope and price are explained, and there are no hidden fees added after work is completed. For Double Bay properties, we confirm access arrangements and parking constraints when booking to avoid delays on arrival.

We carry fully stocked mobile workshops with premium parts for common emergency repairs, so faults like broken pipe sections, leaking tap washers, and drain blockage clearing can often be completed on the first visit when access and parts availability align. For more complex faults requiring specialist equipment or parts, we make the fault safe, explain the next steps, and schedule the full repair once materials are sourced.

Keeping Businesses Efficient: Commercial Plumbing

Fixed Today Plumbing provides commercial plumbing services in Double Bay, including emergency repairs, planned maintenance, and fit-out work for retail, hospitality, office, and industrial properties. This covers typical commercial plumbing faults and installations in accessible locations; if the project involves complex compliance requirements or coordination with multiple trades, we explain what is required and can work within your project timeline and budget. Commercial plumbing faults can disrupt business operations and affect customer experience, so minimising downtime is a priority.

Common commercial plumbing issues include blocked grease traps in restaurant kitchens, leaking fixtures in bathrooms and staff areas, failed hot water systems in cafes and salons, and drainage faults in carparks and loading docks. In practice, what often happens is a minor fault escalates during peak trading hours, causing service disruptions and potential health code violations. Our emergency response includes attending promptly to make the fault safe and restore essential services, then providing a detailed scope and quote for permanent repair once the immediate issue is managed.

We can work within commercial access constraints, including after-hours and weekend scheduling to avoid disrupting trading hours. For strata commercial properties in Double Bay, we coordinate with building managers and strata committees to confirm access, approvals, and responsibility boundaries before starting. We provide detailed job documentation suitable for compliance records, including photos, descriptions of work completed, and compliance certificates where required by regulation.

Planned maintenance reduces the risk of unexpected faults and ensures compliance with health and safety requirements. We offer scheduled maintenance for grease traps, hot water systems, backflow prevention devices, and drainage lines, with reminders sent before the next service is due. For hospitality and food service businesses, regular grease trap cleaning and maintenance prevents blockages and ensures compliance with Sydney Water trade waste requirements.

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Emergency Plumbing FAQ's in Double Bay

Urgent plumbing faults are stressful, particularly when they occur outside business hours or threaten property damage. The questions below address common concerns about emergency plumbing in Double Bay, including response times, pricing, and what to expect during an urgent callout. If your question isn't answered here, call us and we'll explain the process for your specific situation.

What qualifies as a plumbing crisis in Double Bay?

A plumbing emergency is a fault that risks property damage, safety hazards, or loss of essential services. Burst pipes flooding the property, gas leaks causing a safety risk, blocked sewers backing up into the home, and complete hot water failure in winter are typical emergencies. If the fault can wait until business hours without increasing damage or risk, it is not an emergency. When booking, we confirm urgency and explain whether immediate dispatch is justified or a scheduled appointment is more appropriate.

How quickly can Fixed Today reach Double Bay for an emergency?

We dispatch from localised hubs across Sydney, with rapid access to Double Bay via New South Head Road and the Edgecliff interchange, allowing arrival during typical response windows for urgent calls. Immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated and an ETA provided when you book. Arrival timing depends on current bookings, traffic conditions, and the technician's location when dispatched. We update you if delays occur due to traffic or prior job overruns.

Do you charge extra for after-hours or weekend emergency service calls?

Pricing for emergency work is transparent, with a fixed-price quote provided before work starts based on confirmed scope. The price is by the job, not by the hour, and the quote is valid for one month from the date issued. Check the call-out fee status for Double Bay when booking, as suburb-specific call-out fee arrangements vary. No hidden costs are added after work is completed, and you can decide whether to proceed once the scope and price are explained.

What should I do if I smell gas in my Double Bay home?

If you smell gas, turn off the gas supply at the meter if safe to do so, ventilate the area by opening windows, do not operate electrical switches or create sparks, and leave the property if the smell is strong. Arrange an assessment immediately so the system can be checked and made safe. Do not attempt to locate the leak yourself or use matches or lighters to test for gas. Gas leaks are a safety risk and require professional detection and repair by a licensed and fully insured gas fitter.

Can you fix a broken pipe without digging up my Double Bay property?

Trenchless pipe lining is a viable alternative to excavation for many burst pipe repairs, provided the pipe has not completely collapsed. Pipe relining involves inserting a resin-saturated liner into the damaged section, which is then inflated and cured to create a seamless, structurally independent pipe-within-a-pipe. This method is effective for repairs beneath driveways, bathrooms, or established landscaping. We assess the fault onsite using CCTV inspection, explain whether relining is suitable, and provide a fixed-price quote for the repair method before proceeding.

What if my toilet is blocked and overflowing?

If your toilet is blocked and overflowing, stop using it immediately to prevent further overflow and potential hygiene hazards. Turn off the water supply to the cistern if possible, and do not attempt to flush repeatedly, as this increases the overflow. Arrange an assessment so the blockage can be cleared safely. We use CCTV cameras to locate blockages in the trap or waste line, then clear the obstruction using high-pressure water jetting or mechanical methods. Once cleared, we test the flush and check for leaks before leaving.

How do I know if a leaking shower is an emergency?

A leaking shower is an emergency if water is actively flooding the bathroom, leaking through the ceiling into the room below, or causing visible structural damage. If the leak is minor and contained within the shower area, it can usually wait until business hours for assessment. Delaying repair of any shower leak increases the risk of water damage to timber framing, plasterboard, and wall cavities, and can cause mould growth. We assess the fault onsite, explain whether immediate repair is required, and provide a fixed-price quote before proceeding.

Do you service strata buildings and apartments in Double Bay?

Yes, we provide strata plumbing services in Double Bay, including emergency repairs, planned maintenance, and compliance work for multi-unit commercial and residential buildings. We coordinate with strata managers and building committees to confirm access, approvals, and responsibility boundaries before starting. For urgent strata repairs, we attend immediately to make the fault safe and prevent further damage, then provide a detailed scope and quote for permanent repair once the extent of the damage is confirmed.

What payment methods do you accept for emergency plumbing?

We accept all major credit cards including Visa and Mastercard. Payment is due upon completion of work, and we provide receipts and invoices suitable for landlords, agents, and business records. For larger projects, payment arrangements can be discussed when the quote is provided. We do not require payment before the scope is clarified and you have agreed to proceed.

Are your plumbers licensed and insured for work in Double Bay?

All attending technicians are licensed plumbers (NSW), and Fixed Today Plumbing is fully licensed for Plumbing, Drainage, and Gas Fitting (Licence 305428C). We're fully insured with current Public Liability and Workers Compensation policies. Public Liability protects you if accidental property damage occurs during work; Workers Compensation covers workplace injuries on the job. Police checks and background checks are completed for technicians, and you can ask for identification on arrival.

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