Blocked Drain FAQ's in Clyde
What causes blocked drains in Clyde properties?
Blocked drains in Clyde typically result from grease and fat solidifying in kitchen lines, hair and soap scum accumulating in bathroom drains, or tree roots infiltrating older terracotta or clay pipes common in post-war homes. External stormwater lines can clog with leaves, silt, and debris. Incorrect disposal of items like wet wipes or sanitary products accelerates the problem. We use CCTV cameras to confirm the cause before unblocking.
How do you clear a blocked drain without damaging the pipes?
We locate the blockage using a CCTV drain camera, then choose the clearing method that suits the material and location. High-pressure water jetting scours grease and pulverises roots without harming PVC, copper, or cast iron pipes when operated correctly. For solid foreign objects, we use mechanical drain snakes. If the camera shows pipe damage, we explain the findings and repair options before proceeding.
Do you charge a call-out fee to come to Clyde?
For many service areas we don't charge a call-out fee, but it's best to confirm the call-out fee status for Clyde when you book to avoid surprises. Once onsite, we assess the situation and provide a fixed-price quote before starting work. The price is by the job, not by the hour, and what we quote is what you pay with no hidden costs added later.
Can you clear blocked drains the same day in Clyde?
Most blocked drains can be cleared on the first visit, provided the blockage is accessible and doesn't require excavation or structural repair. We dispatch from our West Sydney hub and aim to reach Clyde within typical response windows. Urgent jobs are sent out first, with ETA updates provided where possible. If inspection reveals pipe damage requiring replacement or relining, we explain the options and confirm timing once scope is clear.
What should I do if my drain is blocked and water is backing up?
Stop using the affected fixture immediately to prevent overflow and further backflow. If water is actively backing up into sinks, showers, or floor grates, avoid flushing toilets or running taps connected to that line. Call us on 1800 349 338 and we'll dispatch a licensed, insured plumber to assess the situation, locate the blockage, and clear it. For emergencies, we operate 24/7 with immediate dispatch.
How can I prevent blocked drains in my Clyde property?
Avoid pouring cooking oil or fat down the sink; dispose of it in the bin once cooled. Use drain guards in showers and sinks to catch hair and food scraps. Only flush toilet paper and human waste, never wet wipes or sanitary products. Regularly pour boiling water down drains to dissolve grease and soap buildup. For properties with mature trees, consider periodic CCTV inspections to catch root intrusion early before it causes a full blockage.
Are chemical drain cleaners safe to use on blocked drains?
Chemical drain cleaners can clear minor blockages but contain harsh chemicals that corrode pipes over time, particularly older metal pipes. They're also hazardous if they contact skin or are mixed with other cleaners. For stubborn blockages, professional clearing with high-pressure jetting or mechanical tools is safer and more effective. If you've already used a chemical cleaner, let us know when you book so we can take appropriate safety precautions.
What are the signs that a drain blockage needs professional clearing?
Slow-draining water that worsens over time, gurgling sounds from drains or toilets, unpleasant odours rising from plugholes, or water backing up into other fixtures are all signs of a blockage that needs professional attention. If a plunger doesn't resolve the issue within a few attempts, the blockage is likely deeper in the line or caused by something a plunger can't shift, such as tree roots or solidified grease.
Can blocked drains cause damage to my Clyde property?
Yes. Untreated blockages can cause water to back up and overflow, leading to water damage, mould growth, and structural issues. In severe cases, pressure buildup from a complete blockage can cause pipes to crack or burst, resulting in costly repairs. External blockages can cause sewage to surface in gardens or driveways. Addressing blockages promptly limits damage and reduces repair costs.
Do you provide warranties on drain blockage cleaning work?
All our work is backed by our Lifetime Labour Warranty on workmanship, which covers the quality of the clearing and any repairs completed. If the blockage recurs due to a fault in our work, we'll return and fix it at no additional charge. If the blockage recurs due to a separate issue such as ongoing root intrusion or pipe deterioration, we'll explain the underlying cause and recommend a long-term solution.