Blocked Drain FAQ's in Arncliffe
What causes blocked drains in Arncliffe properties?
Drainage blockages in Arncliffe typically result from tree root intrusion in older terracotta or clay pipes, grease and fat buildup in kitchen lines, or hair and soap scum accumulation in bathroom drains. Many Arncliffe homes were built during the post-war period when terracotta pipes were standard, and these develop hairline cracks over time that allow roots to enter and trap debris.
How do you clear a drain blockage without damaging the pipes?
We use high-pressure water jetting at controlled pressures to pulverise soft blockages like grease, hair, and debris, and electric drain snakes with specialised cutting heads for harder obstructions. Before starting, we run a CCTV drain camera to confirm the blockage type and pipe condition, so we can select the safest clearing method and avoid damaging fragile or corroded pipes.
What's involved in a CCTV drain inspection?
A CCTV drain inspection involves inserting a high-definition camera on a flexible cable into the drain line to visually identify the blockage location, type, and any structural damage such as cracks, collapses, or root intrusion. The footage is recorded, and you can view it with us onsite. This allows us to provide an accurate fixed price quote based on what's actually causing the blockage.
Can tree roots be removed from drains permanently?
Tree roots can be cleared from drains using high-pressure water jetting or mechanical cutting, but they will regrow if the pipe still has cracks or joints that allow entry. For a permanent solution, we recommend trenchless pipe lining, which seals the cracks and creates a smooth, root-resistant liner inside the existing pipe without excavation.
What should I do if my drain is blocked and water is overflowing?
If a drain is overflowing, stop using all water fixtures connected to that line immediately to prevent further flooding. Don't attempt to clear it with chemical drain cleaners during an active overflow, as they can splash back and cause burns. Call us for an emergency assessment, and if it's safe, place towels or a bucket to contain the overflow while waiting.
How long does it take to clear a clogged drain?
Most straightforward blockages, grease, hair, or debris in accessible lines, are cleared within one to two hours, including diagnosis and testing. If the blockage involves root intrusion, structural damage, or hard-to-reach sections, the job may take longer, and we'll explain the timeframe once we've confirmed the scope onsite.
Do you provide a warranty on drain clearing work?
All drain clearing work is backed by our Lifetime Labour Warranty on workmanship. If the same blockage recurs due to our work, we'll return and resolve it at no additional charge. Manufacturer warranties apply to any parts or materials used. If the blockage recurs due to new debris or root growth, that's considered a separate issue and quoted accordingly.
Can you clear blocked drains in strata or apartment buildings?
We regularly work in strata and apartment buildings across Arncliffe and the Bayside Council area. We can coordinate with property managers or strata committees for access, follow site induction and sign-in procedures where required, and provide documentation suitable for maintenance logs and compliance records. Lot vs common property boundaries are confirmed before quoting.
What's the difference between a blocked drain and a collapsed drain?
A drain blockage has an obstruction (grease, roots, debris) that can be cleared, restoring normal flow. A collapsed drain has structural damage, the pipe walls have caved in or separated, and clearing the blockage won't restore function. CCTV check identifies the difference, and if collapse is present, we explain repair or relining options before proceeding.
How can I prevent blocked drains in the future?
Avoid pouring fats, oils, or grease down kitchen sinks, let them cool and dispose of them in the bin. Use drain guards to catch hair and food scraps. Don't flush anything other than toilet paper and human waste. For properties with recurring root intrusion, consider trenchless pipe relining to seal cracks and prevent future blockages.