We get many calls daily from people wanting to know about their plumbing issues. We try to get to the bottom of every plumbing issue from that first point of contact as best as possible. Even though a plumbing problem needs a visual assessment to determine the issue and find the best solution, it’s always best to contact a local and licensed plumber to determine the best steps to solve your plumbing problem. This blog answers some of the most commonly asked plumbing questions.
Do you charge anything to come out?
This question is really important because it helps potential customers understand whether getting a plumber to visit will incur any cost. Each plumbing business operates differently, with its own set of rules. Plumbers usually charge a call-out fee, which can be separate from a quoting fee. Some companies might charge both, whilst others may not.
Can you give a rough price over the phone?
Many plumbing services have pricing guidelines they use when discussing costs over the phone. However, some prefer to provide quotes directly at the site. While a phone estimate can offer a ballpark figure, it’s not always precise due to unknown variables. An onsite quote is often preferable, as it considers all aspects of the work needed.
My drain is blocked; what can I use to unblock my drain?
Drains can vary greatly in size, from kitchen sink drains to stormwater pipes, and each blockage’s severity differs. A plunger often handles smaller blockages like coffee grounds or pasta effectively. Be cautious with chemical drain cleaners. Larger drains, such as sewers and stormwater, might require a high-pressure jet blaster and possibly a CCTV inspection to clear the area. Blocked drains should always be examined thoroughly for a lasting solution. A licensed plumber will have the right gear and know-how to handle these effectively.
My water bill is unusually high; could I have a possible water leak?
If there’s no visible water around, tracing the leak can be tricky. A thorough check is essential to pinpoint the source. Signs of a water leak often include a surprisingly high water bill, a water meter spinning faster than usual, or odd rattling noises from pipes. Reach out to a licensed water leak expert to find and fix the problem permanently.
I can smell gas in my home. Do I have a gas leak? What should I do?
Detecting gas at home is a serious matter. First, switch off the gas meter and ensure there are no open flames. Then, move away from the area and contact a licensed gas plumber right away to check out the leak. Follow the plumber’s guidance while waiting for their arrival.
If you’ve got plumbing queries, whether it’s a faulty gas hot water tank, blocked disposals, or low water pressure, feel free to ring your local Sydney plumber. Fixed Today is eager to chat about any plumbing issue, regardless of size. We promise honest, upfront solutions that fit your home best. Our high-quality services cater to both residential and commercial needs.
