Your home is your pride and joy, the biggest investment you’ll likely make. You’ve probably invested both time and money into finding the ideal place for your family. So, dealing with plumbing issues can really throw you off.
Faulty plumbing doesn’t just cause a mess—it can impact your whole property, even the foundations. That’s why you need a plumbing company you can trust to handle the job properly and stave off emergencies.
In Sydney, there are loads of plumbing companies and solo traders to choose from. It might feel overwhelming to sift through them all, but we’ve got some handy tips to help you zero in on the right plumber for your situation!
10 Top Things To Consider When Choosing A Plumber
Licenses
If you’re hiring a Sydney plumber, make sure they’ve got a license for handling emergencies involving gas, blocked drains, and hot water systems. Though not legally required, a license means they’ve gone the extra mile to hone their skills.
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Insurances
Liability insurance protects your house and covers the tradesman in case of any damage caused by the professional plumber. Sometimes errors are made, circumstances can arise, and you can find your property and contents damaged. The best plumbers always ensure that their work and home are fully protected through liability insurance. You won’t have to worry about extra repair costs; the business and your home are covered.
Website
If you need to find something nowadays, you can find just about any trade or service online. Most companies will advertise on the internet on websites or local digital directories. An effective website will be straightforward to read and navigate. You need to look for a direct contact number for the business and what plumbing services they provide. Any listed licenses and ABN on the site are a must-have to verify that the company is legitimate.
Reviews and Referrals
Word of mouth is very powerful. Ask the closest people you trust whenever you have a question or need advice. A bad reputation can stick around for many years, so a good plumber will quickly come across. A reputable Sydney plumber or team will have several clients who can vouch for their quality of work. References are handy as they reflect an honest review of the company and the quality of their work. Most online reviews can be easily found online and in local community posts.
Upfront quoting
A trustworthy local plumber will always provide your costs upfront and never surprise you with added fees. Being completely transparent with pricing and the work is ideal when hiring a plumbing team.
Warranties
When you are getting plumbing work done, it’s natural that things can go wrong. Most companies will have a warranty system to safeguard against accidents or errors made on their behalf.
Professional
A good plumber will be highly professional and take their work seriously. Please take note of their skills and treat you and your property respectfully.
Product Knowledge/Experience
A qualified plumber knows their stuff inside out for everything from bathroom fixes to kitchen gas, drainage, and hot water systems. When picking a company, feel free to ask how long they’ve been up and running.
Reliability
Find reliable plumbing companies or local plumbers who follow through with their offer. This can refer to the time they say your appointment is, what time they show up, and the job the person is undertaking. A red flag is a technician who guarantees and does not honour that.
Customer Service
Finding the right plumber in Sydney involves more than just fixing pipes; it’s about customer service too. Pay attention to how they treat you. You need someone who tackles your plumbing issues with efficiency and respect and communicates clearly. Ultimately, it’s about feeling valued as a client.
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Hiring The Right Plumber For You
When you need to hire a plumber, remember to check:
- Are they insured?
- Do they guarantee their work?
- Are they qualified?
- Are they reputable?
- Are they reliable?
- Are they open with their pricing?
- Are they happy to provide exceptional customer service?
If the answer is yes to these points, you may have found a reliable plumber that fits your plumbing needs.
Good luck and happy searching!
