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Emergency Plumber St Andrews

Fixed Today Plumbing provides 24/7 emergency plumbing service to St Andrews 2566, dispatching licensed plumbers immediately for burst pipes, blocked drains, gas leaks, and urgent hot water failures.

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Fixed Today Plumbing provides 24/7 emergency plumbing service to St Andrews 2566, dispatching licensed plumbers from our West Sydney hub for urgent situations including burst pipes, gas leaks, blocked drains, and hot water failures. Urgent jobs are sent out immediately, with the nearest available plumber allocated to reach properties across the suburb and surrounding South Western Sydney area. We're duly licensed in NSW (Licence 305428C) and carry comprehensive Public Liability and Workers Compensation insurance, which protects you if accidental property damage occurs during work or if there's a workplace injury onsite.

St Andrews sits within a service radius where response timing depends on current bookings and traffic along the M7 and local arterials. We provide an ETA when you book, and the plumber confirms arrival timing once dispatched. Our fixed-price quoting process starts with an onsite assessment to confirm what's failed, what access is needed, and what the repair involves, then the scope and price are explained upfront before any work proceeds.

Since 2010, our family-owned business has handled thousands of emergency plumbing jobs across Western Sydney's residential and commercial properties, including the South Western suburbs where St Andrews is located. That experience gives us direct familiarity with the drainage systems, hot water installations, and gas setups common to properties in this area. Our near-perfect rating across 800+ verified customer reviews reflects our commitment to transparent pricing, respectful conduct in occupied homes, and permanent fixes backed by our Lifetime Labour Warranty on workmanship.

When an emergency plumbing situation occurs in St Andrews, a quick call is enough to book the right technician and confirm urgency. You don't need to diagnose the fault; we'll assess it onsite, explain what's involved, and quote the fixed price before starting work.

Emergency Plumbing Services in St Andrews

Urgent plumbing in St Andrews covers urgent situations where continued use of the system creates a safety risk, causes active property damage, or leaves a home without essential water or gas supply. Fixed Today Plumbing handles burst pipes, gas leaks, sewer backups, complete hot water service failures, and other time-critical faults that require immediate professional attention. Our process starts with an onsite assessment to isolate the fault, confirm what's affected, and explain the repair scope and fixed price before work begins.

A burst pipe or active leak can cause structural water damage within hours, particularly if it's behind walls or under floors. In practice, we see broken pipes in older galvanised steel or copper lines where corrosion has thinned the wall, or in PVC joints that have shifted due to ground movement. The priority is stopping the water flow, assessing the extent of damage, and confirming whether a localised repair is sufficient or if sections need replacing.

Gas leaks require prompt attention due to the explosion and carbon monoxide risks. If you smell gas (the added "rotten egg" odour), hear hissing near appliances, or notice dying vegetation over underground gas lines, turn off the gas at the meter if safe to do so and arrange an assessment. Our licensed gas fitters use combustible gas detectors and pressure testing to locate leaks, repair or replace affected sections, and verify the system is gas-tight before recommissioning.

Blocked drains and sewer backups become urgent when wastewater is entering the home or when multiple fixtures are affected simultaneously, which typically indicates a main line obstruction. We use high-definition CCTV drain cameras to locate the blockage and identify the cause (tree roots, collapsed pipe sections, or solidified grease), then clear it using high-pressure water jetting. If the camera reveals structural damage, we explain the repair options and confirm scope once the line is accessible.

Our 24/7 availability means urgent jobs are dispatched immediately from our West Sydney hub, with the plumber contacting you to confirm ETA once allocated. Fixed upfront pricing applies to all emergency work; the quote provided onsite is the price you pay, with no hourly rates or surprise charges added later. You decide whether to proceed once the scope and price are confirmed.

Fixed Price Before Work Starts

We assess the fault onsite, confirm the scope, and provide a fixed quote before starting work. The price quoted is the price paid, with no hourly rates or hidden charges.

800+ Verified Reviews

Our near-perfect rating across 800+ customer reviews reflects consistent transparency, respectful conduct in homes, and permanent fixes backed by our workmanship warranty.

24/7 Immediate Dispatch

Urgent jobs are sent out immediately from our West Sydney hub. You receive an ETA when booking, with the plumber confirming arrival timing once dispatched.

Licensed & Fully Insured

All our plumbers are licensed in NSW (Licence 305428C). We carry Public Liability insurance (protecting you if accidental property damage occurs) and Workers Compensation.

Hot Water Systems

Hot water system failures in St Andrews properties typically involve storage tanks reaching end-of-life (usually after 10-15 years for electric, 8-12 for gas), where the sacrificial anode rod has corroded and the tank begins leaking, or continuous flow units where the heat exchanger or burner has failed. We install, repair, and replace electric storage, gas continuous flow, gas storage, and heat pump systems, with each type suited to different household sizes, energy costs, and available space.

The first sign of a failing storage system is often rust-coloured water in the morning before the tank has settled, or visible water pooling around the base, which indicates the tank has corroded through and needs replacing rather than repair. For continuous flow (tankless) systems, the usual pattern is fluctuating water temperature or the unit shutting down mid-use, which points to a faulty heat exchanger, blocked burner jets, or a failed flow sensor.

All hot water installations must comply with Australian Standards (AS/NZS 3500) and require a licensed plumbing technician. This includes the mandatory installation of Tempering Valves to limit tap water to 50°C (preventing scalding) and Pressure Relief Valves to prevent tank over-pressurization. We confirm these safety devices are functioning during every service call and replace them if testing shows they're stuck or leaking.

When a system fails completely, we assess whether repair is viable or if replacement is the more cost-effective and reliable option. That depends on the unit's age, the cost of parts, and whether the failure indicates broader deterioration. Once scope is confirmed onsite, we provide a fixed quote covering the new unit, compliant installation, and removal of the old system. Standard manufacturer warranties apply to all hardware, and our Lifetime Labour Warranty covers the installation work.

If you're comparing system types, electric storage has the lowest upfront cost but higher running costs due to off-peak electricity tariffs. Gas continuous flow is energy-efficient and space-saving but requires gas supply and adequate ventilation. Heat pumps have the lowest running costs but higher upfront investment and specific placement requirements. We explain the trade-offs during the assessment so you can choose the option that suits your household's usage, budget, and available space.

Blocked Drains

Blocked drains across St Andrews homes usually trace back to tree root intrusion in older terracotta or clay sewer lines, or Fat, Oil, and Grease (FOG) buildup in kitchen waste lines where solidified grease traps food scraps and paper products. Our approach starts with a high-definition CCTV drain camera inspection to identify the blockage type, depth, and precise location, which tells us whether clearing alone will restore flow or if structural repair is needed.

High-pressure water jetting uses specialized nozzles firing water at 3,000 to 5,000 PSI to pulverise roots and scour grease from pipe walls, restoring the line to near-full capacity. This method is effective for most blockages in PVC, clay, cast iron, and concrete pipes, provided the pipe structure hasn't collapsed. If the camera shows cracks, displaced joints, or root masses too dense to clear, we explain the options: trenchless drain relining (where a resin-saturated liner is inserted and cured inside the existing pipe) or excavation and replacement of the affected section.

Kitchen sink blockages are typically FOG-related. As hot grease cools in the pipe, it solidifies and narrows the diameter, eventually trapping food waste and causing a slow drain or complete backup. The jetter clears it, but long-term prevention involves disposing of fats and oils in the bin rather than the sink. Main sewer line blockages often present as multiple fixtures draining slowly or backing up simultaneously, gurgling sounds from floor drains, or sewage odour around gully traps. That pattern indicates the obstruction is downstream of all branch lines, usually in the section between the house and the street connection.

Stormwater clogged drains become obvious during heavy rain, when water pools around the property rather than draining away. Common causes include leaf litter, silt buildup, or root intrusion into older terracotta stormwater pipes. We clear the line and check that downpipes are discharging correctly and grates aren't obstructed. Following our standard process, the camera footage is reviewed with you onsite, the fixed price is confirmed before clearing begins, and we test flow rates after the work to verify the line is functioning properly.

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Leaking Taps

A dripping tap wastes litres of water daily and inflates utility bills unnecessarily. The cause is usually a worn washer, O-ring, or ceramic disc cartridge inside the tap body, where repeated use has degraded the seal and water escapes even when the tap is fully closed. Older tap designs with compression valves tend to wear out washers, while modern mixer taps use cartridge systems that eventually need replacing as a complete unit.

We assess which components have failed by inspecting the tap mechanism once the water supply is isolated. If it's a simple washer or O-ring replacement, the repair is straightforward and the tap functions as new. If the cartridge or valve seat is damaged, we source the correct replacement part or recommend upgrading to a more durable mixer tap where ongoing repairs would exceed replacement cost. That decision depends on the tap's age, the availability of parts, and whether similar failures are likely in other fixtures.

Leaks under the sink or behind the tap (rather than from the spout) usually indicate a failed connection or cracked tap body. These are less visible but cause more damage over time, as water pools inside cabinetry and deteriorates the timber or causes mould growth. After confirming the leak source, we repair or replace the affected section and check surrounding areas for water damage that needs attention.

The work is straightforward, and in most situations, the repair is completed during the first visit. We test the tap after reassembly to confirm it closes completely without drips and the water pressure and flow are normal. Our Lifetime Labour Warranty on workmanship covers the repair, and standard manufacturer warranties apply if new tap hardware is installed.

Roof & Gutter Repairs

Roof and gutter leaks in residential properties often start as small entry points where sealant has perished, flashing has lifted, or gutter joints have separated, then escalate during heavy rain when water volume overwhelms the compromised seal and enters the roof space or flows down internal walls. Early intervention prevents the leak from causing ceiling damage, insulation saturation, or electrical hazards where water contacts wiring.

Our assessment involves inspecting the roof and gutter system to locate the entry point, checking that downpipes are clear and discharging correctly, and confirming the gutter fall directs water toward outlets rather than pooling. Common issues include rusted gutter sections in older homes, blocked downpipes causing overflow, or missing roof tiles and deteriorated ridge capping. Once the fault is identified, we explain what needs replacing or resealing, provide a fixed quote, and complete the work using weather-resistant materials suited to Australian conditions.

For properties with tile or metal roofing, we check that sarking (the waterproof membrane under the tiles or sheets) is intact and that penetrations like vent pipes and skylights are properly flashed and sealed. If the leak has caused internal damage, we note the affected areas and recommend follow-up trades (ceiling repairs, repainting) once the roof is watertight. In strata or multi-unit properties, roof and gutter repairs are typically common property responsibility, so we coordinate with strata managers and provide documentation suitable for maintenance records.

After repairs are complete, we test the gutter system by running water through it and checking that flow is directed correctly and no leaks appear at joints or downpipe connections. Durable repairs reduce the chance of repeat call-outs and protect the property from the long-term structural issues that result from uncontrolled water entry.

Shower Repairs

Shower faults in St Andrews homes typically present as low water pressure (often caused by a clogged showerhead or failing mixer cartridge), fluctuating temperature (indicating a faulty thermostatic mixer or incorrect tempering valve setting), or leaks behind the wall where deteriorated waterproofing or failed tile grout allows water to escape into the wall cavity. Each scenario requires a different repair approach, and the assessment confirms which components have failed before quoting the work.

Low pressure isolated to the shower usually means the showerhead aerator is blocked with mineral buildup or the mixer cartridge has partially seized. We test flow rates at the showerhead and at the mixer outlet to confirm where the restriction is, then clear or replace the affected part. If pressure is low throughout the property, that indicates a broader issue with the water supply or pressure-reducing valve, which we assess separately.

Temperature fluctuations or scalding risk occur when the thermostatic mixer fails to regulate hot and cold water blending, or when the tempering valve (which limits maximum temperature) is set incorrectly or has failed. Australian Standards require tempering valves on all hot water systems to prevent scalding, and we check these during every shower repair to confirm they're limiting outlet temperature to 50°C as required.

Leaking shower screens or hobs typically result from perished seals, missing grout, or gaps where the screen frame meets the tiles. These are straightforward resealing jobs that prevent water from escaping onto bathroom floors and causing slip hazards or timber floor damage. More serious leaks behind tiles (evidenced by damp patches on adjacent walls, ceiling staining in rooms below, or a musty smell) indicate failed waterproofing membranes. That usually requires tile removal, re-waterproofing to Australian plumbing standards, and re-tiling, which we explain and quote once the extent of deterioration is confirmed.

After completing repairs, we test the shower at typical use conditions to confirm pressure, temperature stability, and that no leaks appear at connections or through the waterproofed surfaces. Permanent fixes avoid repeat call-outs and protect surrounding structures from water damage.

Toilet Repairs

Toilet faults range from minor annoyances (a constantly running cistern) to urgent hygiene issues (a blocked pan that's overflowing or a cracked cistern leaking water across the floor). We address both routine repairs and emergency situations, with the first visit used to diagnose the fault, confirm what parts or replacement are needed, and provide a fixed quote before proceeding.

A toilet that keeps running after flushing usually indicates a failed flapper valve or inlet valve inside the cistern, where the seal no longer closes completely and water continuously flows into the overflow. This wastes hundreds of litres daily and is audible as a constant trickle. The repair involves replacing the faulty valve components, adjusting the float height if needed, and testing that the cistern fills to the correct level and shuts off cleanly.

Blocked toilets occur when foreign objects, excessive paper, or non-flushable items obstruct the pan outlet or the waste line immediately downstream. If plunging doesn't clear it, we use a closet auger (a specialized short snake designed for toilet traps) or remove the pan to access the blockage if it's lodged in the S-bend. Where the blockage is further downstream in the sewer line, a CCTV CCTV check locates it and determines whether jetting will clear it or if structural issues need addressing.

Cracked cisterns or pans require replacement rather than repair, as the crack will continue to leak and worsen over time. We confirm the suite measurements (S-trap or P-trap configuration, setout distance, and cistern type) to source a compatible replacement, then remove the old suite, install the new one with compliant connections, and test for leaks and proper flushing action before leaving.

All toilet repairs and installations must comply with Water Efficiency Labelling and Standards (WELS) requirements and local plumbing codes. We ensure connections are watertight, the cistern is securely mounted, and the flush mechanism operates correctly. After repairs, we verify the toilet flushes cleanly, refills to the correct level without overflowing, and that no leaks appear at the pan collar or cistern connections.

Gas Fitting

Gas fitting work in St Andrews must be completed by a correctly licensed gas fitter and comply with Australian Standard AS/NZS 5601.1, which governs the design, installation, and commissioning of gas installations for residential and light commercial properties. Fixed Today holds the required NSW gas fitting licence, and all gas work includes a compliance certificate issued upon completion to verify the installation meets safety standards.

Gas leak detection uses combustible gas detectors or thermal imaging to identify leaks behind walls, under floors, or in concealed pipe runs where visual inspection isn't possible. The distinctive "rotten egg" odour is an added mercaptan signal that makes leaks detectable, but other indicators include a hissing sound near appliances, dying vegetation over underground gas lines, or unusual soot buildup on burners. Once a leak is located, we isolate the gas supply, repair or replace the affected section, and conduct a pressure loss test to confirm the system is gas-tight before recommissioning.

New gas appliance installations (cooktops, ovens, hot water service systems, space heaters) require correct pipe sizing to deliver adequate gas flow at the required pressure, proper ventilation to expel combustion products safely, and compliant connections using approved fittings and thread sealants. We confirm the appliance is correctly connected, test for leaks at all joints using leak detection solution, and verify the appliance operates correctly and safely before issuing the compliance certificate.

When connecting a new gas hot water service, we ensure the gas supply line is sized correctly for the appliance's input rating, the unit is adequately vented (for indoor installations), and the gas and water connections are secure and leak-free. The system is commissioned by purging air from the gas line, lighting the pilot or ignition system, and testing that the unit heats water to the set temperature without cycling faults or safety shutdowns.

After completing any gas work, we perform a final pressure test to confirm the system remains gas-tight under operating pressure, and we provide written documentation suitable for property records, insurance purposes, or sale conveyancing. Your safety is the non-negotiable priority in all gas fitting work, and every installation is completed to Australian Standards with full accountability through the compliance certificate.

Burst & Leaking Pipes

Burst pipes cause rapid water damage and require immediate professional attention to stop the flow, isolate the affected section, and repair or replace the damaged pipe before water saturates structural timber, ceiling plaster, or electrical systems. In practice, ruptured pipes in residential properties usually occur in older galvanised steel or copper lines where internal corrosion has thinned the pipe wall to the point of failure, or in PVC lines where ground movement has stressed a joint or a physical impact has cracked the pipe.

The first priority is stopping the water flow by turning off the water supply at the meter or isolation valve. If the leak is behind a wall or under a floor, we use electronic ultrasonic leak detection to pinpoint the location without unnecessary demolition, then access the pipe through the smallest practical opening to minimize repair costs and disruption. Once the damaged section is exposed, we assess whether a localized repair (cutting out the burst section and joining new pipe) is sufficient, or if the surrounding pipe shows similar deterioration and warrants replacing a longer run to avoid repeat failures.

Hidden leaks (where water escapes slowly behind walls or under concrete slabs) are harder to detect but cause more long-term damage as the moisture saturates building materials over weeks or months before becoming obvious. Warning signs include unexplained water usage increases on bills, damp patches on walls or ceilings, a musty smell in certain rooms, or the sound of running water when all taps are off. We locate these using acoustic leak detection or thermal imaging, which identifies temperature differences caused by water escaping into surrounding materials.

After completing pipe repairs, we test the system at normal operating pressure to confirm the repair is watertight and that pressure readings are stable across the property. If the burst caused water damage to surrounding structures, we document the affected areas and recommend follow-up trades (builders, ceiling fixers, electricians) once the plumbing is secure. Our repairs are backed by our Lifetime Labour Warranty on workmanship, and we use durable materials (copper, PEX, or PVC depending on the application) that meet Australian Standards for potable water systems.

Strata Plumbing

Strata plumbing assistance in St Andrews involves managing the boundary between lot-owner responsibility (typically fixtures and pipes within the unit) and common property responsibility (shared infrastructure, risers, and external drainage), which requires clear communication with strata managers, owners' corporations, and individual lot owners to ensure faults are addressed by the responsible party and documented correctly for maintenance records.

Common strata plumbing issues include blocked stacks (where waste from multiple units converges and a blockage affects several properties simultaneously), failed hot water services in common plant rooms, leaking roofs and gutters, and disputes over responsibility when a leak in one unit's pipes causes damage to another unit. We assess which infrastructure is affected, explain the likely responsibility boundary based on the strata plan and by-laws, and provide documentation suitable for strata committee decisions or insurance claims.

For urgent situations (a burst riser flooding multiple units, a sewer backup affecting common areas), we coordinate with the strata manager or onsite building manager to arrange access, isolate the fault, and commence repairs under common property authority. Fixed quotes are provided once scope is established, and compliance certificates or trade reports are issued where required for strata maintenance logs or defect rectification processes.

Routine strata maintenance (testing backflow prevention devices, servicing common hot water systems, clearing stormwater drains before heavy rain periods) reduces emergency call-outs and extends infrastructure life. We can schedule regular maintenance visits to inspect risers, test pressure-reducing valves, and identify early-stage faults before they escalate into disruptive failures affecting multiple residents.

Our process includes minimizing disruption to occupied units, working within strata site access windows, following site induction requirements where applicable, and maintaining clear communication with property managers throughout the job. Documentation is provided in a format suitable for strata records, including scope of work, parts used, test results, and recommendations for future maintenance or upgrades.

General Plumbing

General plumbing across St Andrews properties covers non-emergency repairs, renovations, new fixture installations, and maintenance work that improves function, water efficiency, or compliance with current standards. This includes installing new tapware and bathroom fixtures, replacing ageing pipework before it fails, upgrading to water-efficient appliances, and ensuring backflow prevention devices are tested and compliant.

Bathroom and kitchen renovations require coordinating fixture placement, pipework routing, drainage connections, and compliance with waterproofing standards before tiling and finishing work proceeds. We work from architectural plans or site measurements to confirm pipe locations, verify that drainage falls are adequate for waste removal, and ensure water supply lines are correctly sized for the fixtures being installed. All work is completed to AS/NZS 3500 plumbing standards, with pressure testing of water lines and drainage smoke testing where required to verify the installation is sound before covering pipes with walls or floors.

Water filter installations (under-sink filters, whole-house filtration, or reverse osmosis systems) require connecting to the cold water supply, installing the filter housing and cartridges, and providing an isolated tap or bypass so mains water remains available if the filter needs servicing. We explain the filter's maintenance schedule (typically cartridge replacement every 6-12 months depending on usage and water quality) and confirm the system is delivering filtered water at adequate pressure without leaks.

Backflow prevention is a compliance requirement in many situations where water systems could allow contaminated water to flow back into the potable supply, such as properties with irrigation systems, fire sprinklers, or commercial processes that connect to mains water. We install testable backflow prevention devices, conduct annual testing as required by Sydney Water, and provide compliance documentation to confirm the device is functioning correctly and protecting public water supply.

For maintenance work, we assess the current system, identify components that are reaching end-of-life or showing early signs of deterioration, and provide recommendations for proactive replacement before failures occur. That approach reduces the likelihood of emergency call-outs and gives you time to budget for necessary upgrades. All general plumbing work follows our standard process: assess and confirm scope onsite, provide a fixed quote before starting, complete the work using quality materials and compliant methods, then test and verify function before leaving.

Commercial Plumbing

Commercial plumbing in St Andrews addresses the higher-usage demands, compliance requirements, and operational constraints of business premises, where downtime directly affects revenue and plumbing faults can create Workplace Health and Safety risks or prevent business operations until resolved. We service a range of commercial properties including retail shops, office buildings, cafés and restaurants, industrial units, and medical or aged care facilities, each with specific plumbing requirements and regulatory standards.

Commercial kitchens require grease trap installations and maintenance to prevent FOG buildup from entering the sewer system, compliant dishwasher and sink installations with adequate drainage capacity, and backflow prevention devices where commercial processes could contaminate potable water. We schedule work outside business hours where possible to minimize disruption, and we coordinate with other trades (electricians, refrigeration technicians) when installing or servicing integrated equipment like dishwashers or coffee machines.

For office buildings and retail premises, common requirements include ensuring adequate amenities for staff and customer volumes (complying with National Construction Code requirements for fixture numbers based on occupancy), installing water-efficient fixtures to reduce operating costs, and maintaining accessibility standards for disabled access toilets and facilities. Larger buildings may have complex plumbing infrastructure including pressure boosting systems, hot water recirculation loops, and centralized plant rooms that require specialized maintenance and testing.

Industrial and warehouse facilities often involve process water requirements, high-volume drainage, chemical-resistant pipework for specific industrial uses, and trade waste management systems. We assess the specific operational needs, confirm compliance with local trade waste agreements, and ensure drainage systems can handle the flow rates and waste types generated by the business activities.

Our commercial service includes emergency response with minimal disruption, scheduled maintenance to prevent breakdowns during peak trading periods, compliance documentation suitable for council inspections or lease requirements, and coordinated project management for fitouts or refurbishments where plumbing work must integrate with broader construction schedules. We provide fixed quotes after confirming scope, work within site safety and access requirements, and deliver documentation suitable for business records and compliance audits.

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Emergency Plumbing Questions in St Andrews

Plumbing emergencies are stressful, and knowing what to expect reduces anxiety while you're waiting for help to arrive. Below are direct answers to the questions St Andrews residents ask most often when booking emergency plumbing service.

How quickly can Fixed Today reach St Andrews for an emergency?

Urgent jobs are dispatched immediately from our West Sydney hub, with arrival timing depending on current bookings and traffic conditions along the M7 and local arterials. You'll receive an ETA when you book, and the plumber will confirm arrival timing once allocated and en route to your property.

What should I do while waiting for the plumber to arrive?

For burst pipes, turn off the water at the meter or isolation valve if you can access it safely. For gas leaks, turn off gas at the meter if safe and ventilate the area by opening windows. For blocked drains, stop using affected fixtures to prevent overflow. Don't attempt repairs yourself, as this can worsen the fault.

Will I get a fixed price before we begin?

Yes. We assess the fault onsite, confirm what's involved, and provide a fixed quote before starting any work. The price quoted is the price you pay, with no hourly rates or surprise charges. You decide whether to proceed once scope and price are explained.

Is there a call-out fee for St Andrews?

Call-out fee arrangements vary by suburb and service type. Confirm the call-out fee status when booking, and we'll explain how it applies to your specific situation and whether it's waived if you proceed with the quoted work.

What causes ruptured pipes in St Andrews homes?

Burst pipes typically occur in older galvanised steel or copper lines where internal corrosion has thinned the pipe wall, or in PVC joints stressed by ground movement. We locate the burst using leak detection equipment, stop the flow, and replace the damaged section with durable materials meeting Australian Standards.

Are your plumbers licensed for gas work?

Yes. All our plumbers hold the required NSW gas fitting licence, and all gas work complies with AS/NZS 5601.1 standards. A compliance certificate is issued upon completion to verify the installation or repair meets safety requirements.

What's included in your warranty?

Our Lifetime Labour Warranty covers all workmanship on repairs and installations. Standard manufacturer warranties apply to hardware and appliances we supply. The warranty is explained during quoting so you understand what's covered before deciding to proceed.

Can blocked drains be cleared on the first visit?

Most blockages are cleared during the first visit using high-pressure water jetting after camera inspection confirms the location and cause. If the camera reveals structural damage (collapsed pipe, severe root intrusion), clearing restores temporary flow while repair options are explained and quoted separately.

Do you work on strata properties in St Andrews?

Yes. We coordinate with strata managers to clarify responsibility boundaries (lot owner vs common property), provide documentation suitable for strata records, and work within strata access requirements. Quotes are provided once scope is confirmed onsite and responsibility is clear.

What payment methods do you accept?

We accept all major credit cards including Visa and Mastercard. Payment is due upon completion of the work, after you've confirmed the fault is resolved and the system is functioning correctly.

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