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Fixed Today Plumbing dispatches licensed plumbers to Castlecrag from West Sydney hubs, reaching most of the Lower North Shore within typical response windows. We provide fixed upfront pricing and immediate dispatch for emergencies.

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Fixed Today Plumbing dispatches licensed plumbers to Castlecrag from West Sydney hubs, reaching most of the Lower North Shore within typical response windows. We confirm the affected area onsite, provide a fixed-price quote before starting work, then complete the repair and verify the outcome. This covers standard residential plumbing, drainage, hot water, and gas work; if inspection reveals structural pipe damage or concealed access constraints, we explain the options and confirm scope before any additional work proceeds.

Castlecrag's established garden suburbs and waterfront access mean tree root intrusion and clay pipe deterioration are common drainage issues. Parking in narrow streets can be tight, so we coordinate arrival windows and use smaller service vehicles when needed. Our team has completed hundreds of jobs across the Lower North Shore since we started in 2010, giving us direct experience with the terracotta and cast iron pipework typical of properties built during the post-war expansion.

We're a family-owned business with over 15 years of operation in Sydney, backed by a near-perfect rating from 800+ verified customer reviews. All attending technicians are licensed plumbers in NSW (Licence 305428C), and we carry full Public Liability and Workers Compensation insurance. Public Liability protects you if accidental property damage occurs during work; Workers Compensation covers workplace injuries on the job. We provide ETA updates where possible and explain the scope in plain English before starting, so you can decide once the fixed price is confirmed.

Comprehensive Plumbing Services for Castlecrag

Fixed Today Plumbing provides residential and commercial plumbing across Castlecrag, including general plumbing, hot water service installations, drain blockage clearance, leaking tap repairs, roof and gutter maintenance, shower fixes, and toilet restorations. We assess the issue onsite, confirm the scope, provide a fixed-price quote, complete the work, then test and verify the outcome before leaving.

We operate 24/7 for emergency plumbing across Castlecrag. Urgent jobs are sent out first, and the nearest available technician is allocated from local dispatch points. Our mobile workshops are fully stocked with premium parts, so most jobs are completed on the first visit without return trips for materials.

For commercial plumbing, we coordinate with site requirements, provide job documentation suitable for maintenance logs, and follow inductions where required. Our team works closely with strata managers and building committees on strata plumbing projects, ensuring clear communication and compliance with common property boundaries.

We provide transparent pricing before starting work, based on confirmed scope. The price quoted is the price paid. We explain inclusions and exclusions in the quote before proceeding, so there are no surprises at the end of the job. All work is backed by our Lifetime Labour Warranty on workmanship, and we issue standard manufacturer warranties on all hardware and appliances.

Fixed Upfront Pricing

We provide a flat-rate quote before work starts, priced by the job rather than by the hour. The price quoted is the price paid, with no hidden costs or surprise charges at the end.

Near-Perfect Customer Rating

We maintain a near-perfect rating based on 800+ verified customer reviews, reflecting our commitment to clear communication, respectful conduct, and permanent resolutions.

Immediate Dispatch for Emergencies

We dispatch the nearest available technician from local hubs for urgent jobs. Arrival timing depends on current bookings and traffic conditions, and we provide ETA updates where possible.

Licensed and Fully Insured

All attending technicians are licensed plumbers in NSW (Licence 305428C). We carry full Public Liability (accidental property damage protection) and Workers Compensation (workplace injury coverage).

Hot Water Systems

Fixed Today Plumbing repairs, maintains, and installs hot water systems across Castlecrag, covering electric storage, continuous flow gas, heat pump, and solar units. We assess the unit onsite, confirm the fault or replacement requirement, provide a flat-rate quote, complete the installation or repair to Australian plumbing standards, then test flow and temperature before leaving. This covers typical residential hot water work; if inspection shows concealed leaks or structural access issues, we explain the options and confirm scope before proceeding.

In practice, we see hot water failures most often in storage systems over ten years old, where rust-coloured water in the morning signals a failing sacrificial anode rod or sediment buildup. Continuous flow gas units typically fail due to ignition faults or scale buildup in the heat exchanger, both of which are confirmed during the initial assessment.

We work with major brands including Rheem, Dux, and Rinnai. When replacing a unit, we guide you through the selection process based on household size, existing gas or electric supply, and energy efficiency preferences. All installations include mandatory Tempering Valves (limiting water to 50°C at the tap to prevent scalding) and Pressure Relief Valves (preventing tank over-pressurisation), as required under AS/NZS 3500 standards.

Regular maintenance prolongs system lifespan and prevents costly breakdowns. We provide comprehensive maintenance services at transparent pricing, including anode rod inspection, sediment flushing, and burner or element testing where relevant.

Blocked Drains

Tree roots seeking moisture are the most common cause of blocked drains in Castlecrag's established garden suburbs, where mature figs and eucalypts line many streets. Fine roots enter microscopic cracks in aging terracotta or clay pipes, then expand over time, trapping debris and causing structural failure. In kitchen lines, fat, oil, and grease (FOG) accumulation solidifies as it cools, creating obstructions that narrow the pipe diameter and trap solid waste.

We locate the restriction using high-definition CCTV drain cameras, which provide visual identification of the blockage type, depth, and precise location within the property boundary. Once the cause is confirmed, we remove it with the least disruptive method for the pipework, typically high-pressure water jetting (hydro-jetting) at pressures between 3,000 and 5,000 PSI. This pulverises roots and scours grease from pipe walls, restoring the line to near-full capacity.

If CCTV inspection reveals structural damage such as collapsed sections or offset joints, we explain the options (repair, replacement, or trenchless pipe relining) and confirm scope before any additional work proceeds. Pipe relining involves inserting a flexible, resin-saturated liner into the damaged pipe, then inflating and curing it to create a seamless "pipe-within-a-pipe" that is structurally independent. This method is effective beneath permanent structures like driveways or established landscaping, avoiding the cost and disruption of excavation.

We prioritise prompt service to minimise inconvenience and prevent further complications such as water backups or property damage. Our team thoroughly inspects your drainage system, identifies the root cause, and implements a durable solution that restores proper flow.

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Customers Love To Return Back

We take pride in high quality services and returning customers are testimony of that.

4.8Star Rating
809Customer Reviews

Leaking Taps

A dripping tap wastes litres of water daily and drives up utility bills over time. Fixed Today Plumbing diagnoses and repairs all types of leaking fixtures across Castlecrag, including bathroom and kitchen taps, shower heads, and outdoor spigots. We use specialised equipment to identify the source of the leak, then implement the most effective solution, typically replacing worn washers, O-rings, or cartridges to restore the tap to proper function.

What typically happens is that a steady drip from a tap indicates a worn washer or cartridge, while leaks around the base signal a failing O-ring or loose packing nut. We confirm the fault during the initial assessment and provide a fixed price quote before starting the repair.

Where repair is not cost-effective, we offer tap replacement services, guiding you through the selection process to choose fixtures that complement your home's aesthetic and reduce water consumption. Modern water-efficient taps can lower utility costs while improving performance.

We explain the scope in plain English before starting, confirm inclusions and exclusions in the quote, then complete the work and verify proper function before leaving. All repairs are backed by our Lifetime Labour Warranty on workmanship.

Roof & Gutter Repairs

Your roof and gutters protect your home from water ingress, particularly during Sydney's stormy season. Fixed Today Plumbing conducts thorough inspections of roof and guttering systems across Castlecrag, identifying loose or damaged components, blockages, or signs of water ingress. We provide practical solutions for repairs or replacements, ensuring your home is protected from the elements and compliant with local building codes.

On first inspection, we commonly see gutter blockages caused by leaf litter from surrounding trees, which can overflow during heavy rain and cause water damage to eaves, fascia, or internal ceilings. Damaged or loose downpipes can also redirect water toward foundations, creating damp issues or structural concerns over time.

We use drop sheets and protective covers to protect floors and surfaces in work areas, and we clean up the work area at the end of the job, removing debris generated by the work. All attending technicians are licensed plumbers in NSW, and we complete gutter and roof work to the required standards, ensuring your home is protected and compliant.

If you're unsure whether your roof or gutters need attention, a brief call is enough to arrange an inspection. We'll assess the system, explain any areas of concern, and provide a fixed-price quote for repairs or replacements where needed.

Shower Repairs

Fixed Today Plumbing resolves shower-related issues across Castlecrag, including leaking shower heads and taps, faulty mixers, and drainage problems. We assess the fault onsite, confirm the scope, provide a fixed-price quote, complete the repair using premium parts, then test flow and temperature before leaving. This covers typical shower repairs; if inspection shows concealed leaks behind tiles or structural access issues, we explain the options and confirm scope before proceeding.

A pattern we notice is that a steady drip from a shower head or tap typically indicates a worn cartridge or O-ring, while fluctuating water temperature signals a failing mixer valve. Slow drainage often traces back to hair and soap buildup in the trap, though persistent slow flow can indicate a deeper blockage or venting issue, which we confirm using camera inspection where needed.

We use drop sheets or protective covers to protect finished surfaces such as tiled bathrooms and timber floors, and we clean up the work area at the end of the job. We keep noise and disruption as low as practical during occupied home work, and we explain what we're doing before starting to minimise surprises.

All repairs are backed by our Lifetime Labour Warranty on workmanship. If you're experiencing shower issues, book a plumber and we'll confirm the cause onsite and explain the next action.

Toilet Repairs

A malfunctioning toilet is disruptive and can become a health hazard if not addressed promptly. We handle a broad range of toilet problems across Castlecrag, including minor leaks and blockages, running cisterns, and faulty flush mechanisms. Our mobile workshops are fully stocked, so we have the necessary tools and parts to diagnose and resolve most toilet troubles on the first visit.

From similar call-outs, we see that a toilet that keeps running after flushing usually indicates a failing flapper valve or fill valve, both of which are confirmed during the initial assessment and replaced where needed. Weak or incomplete flushing often traces back to a blocked rim jet or siphon jet, which we clear using specialised tools.

Whether you require a simple fix or a complete toilet replacement, we approach the job with professionalism and attention to detail. We provide a fixed-price quote before starting work, explain inclusions and exclusions, complete the installation or repair to Australian Standards, then test flush function and check for leaks before leaving.

All work is backed by our Lifetime Labour Warranty on workmanship, giving you confidence that your toilet is in capable hands. If you're experiencing toilet issues, contact us for prompt and reliable service.

Gas Fitting

Gas appliances provide efficient heating, cooking, and hot water service, but potential gas leaks or poor installations are serious safety hazards. Fixed Today Plumbing provides licensed gas fitting services across Castlecrag, covering gas appliance installation, leak detection and repair, and routine maintenance. All attending technicians are properly licensed gas fitters in NSW (Licence 305428C), and we carry full Public Liability and Workers Compensation insurance.

Gas leak detection involves specialised equipment such as combustible gas detectors or thermal imaging to identify leaks behind walls or in sub-floors. The distinctive "rotten egg" odour in gas is an added mercaptan signal; other indicators include hissing sounds near appliances, dying vegetation over underground lines, or unusual soot buildup on burners. If you smell gas, isolate the supply at the meter if safe to do so, ventilate the area, and arrange an assessment so the system can be checked and made safe.

All gas fitting work is completed to AS/NZS 5601.1 standards, and any repaired or altered gas installation undergoes a pressure loss test to ensure the system is gas-tight before being recommissioned. We provide upfront pricing for all gas fitting services, ensuring you know exactly what to expect before any work commences.

We explain the process and answer any questions you have, ensuring you feel confident and informed throughout. All work is backed by our Lifetime Labour Warranty on workmanship, giving you peace of mind and a safe, well-functioning gas system.

Burst & Leaking Pipes

A burst or leaking pipe is urgent. The priority is getting a licensed plumbing professional onsite to isolate the water supply, stop further damage, and confirm the cause. Fixed Today Plumbing uses specialised leak detection tools, including electronic ultrasonic leak detection, to accurately pinpoint the source of hidden leaks behind walls or under floors. Once the fault is confirmed, we implement the most effective solution, whether it's a simple pipe repair or a more extensive replacement.

In practice, burst pipes in older Castlecrag properties often trace back to corroded galvanised steel or cast iron pipework, which deteriorates over time and fails under pressure. Leaking copper joints can result from thermal expansion cycles or poor initial soldering, both of which are confirmed during the assessment.

We prioritise rapid response for burst pipe emergencies, dispatching the nearest available technician from local hubs. Urgent jobs are sent out first, and we provide ETA updates where possible. Our goal is to isolate the affected section, stop the leak, then provide a durable solution that prevents future occurrences.

If diagnostics indicate escalation (such as concealed leaks affecting multiple areas or structural access constraints), we explain the options and confirm scope before any additional work proceeds. All work is completed to Australian Standards and backed by our Lifetime Labour Warranty on workmanship.

Strata Plumbing

Fixed Today Plumbing provides comprehensive strata plumbing solutions for multi-unit residential properties across Castlecrag. We work closely with strata managers, building committees, and residents to ensure clear communication and seamless execution of all plumbing projects, from routine maintenance to emergency repairs.

Our team handles a wide range of strata plumbing tasks, including:

  • Blocked drain clearance and CCTV inspections
  • Gas leak detection and appliance installation
  • Leaking toilet and cistern repairs
  • Burst pipe repairs and trenchless drain relining
  • Hot water system repairs and installations
  • Emergency plumbing response
  • Periodic preventative maintenance

We follow site requirements such as inductions and sign-in procedures where required, and we provide job documentation suitable for maintenance logs and compliance records. Our mobile workshops are fully stocked with premium parts, so most jobs are completed on the first visit without return trips for materials.

We provide upfront pricing before starting work, based on confirmed scope. We explain inclusions and exclusions in the quote before proceeding, and we coordinate with property managers and strata committees for access and scheduling. All work is completed to meet Australian Standards and backed by our Lifetime Labour Warranty on workmanship.

General Plumbing

Fixed Today Plumbing provides comprehensive general plumbing services for residential and commercial properties across Castlecrag. Our mobile workshops are fully stocked with premium parts and the latest diagnostic tools, ensuring our plumbers have everything they need to tackle any plumbing challenge on the first visit.

Our general plumbing services include:

  1. Bathroom and shower leak fixes
  2. Tap replacements and installations
  3. Water heater repairs and part replacements
  4. Toilet repairs and cistern replacements
  5. Gas fitting and appliance installations
  6. Roof and gutter inspections and repairs
  7. Backflow prevention and TMV installations

We approach every job with professionalism and attention to detail, whether it's an emergency situation or a planned renovation. We assess the issue onsite, confirm the scope, provide a fixed-price quote, complete the work to Australian plumbing standards, then test and verify the outcome before leaving.

We also offer plumbing safety inspections to help identify potential issues before they become major problems, saving you from costly repairs down the line. Our team explains findings in plain English and provides practical recommendations based on observed conditions.

All work is backed by our Lifetime Labour Warranty on workmanship. If you're unsatisfied with our work for any reason, we'll return and make it right. Contact our customer service team to discuss your general plumbing needs or to schedule a service visit.

Emergency Plumbing

Plumbing emergencies such as broken pipes, gas leaks, or severe blockages require immediate professional attention to prevent property damage or safety risks. Fixed Today Plumbing operates day and night, 7 days a week, providing emergency plumbing services across Castlecrag. Urgent jobs are sent out first, and the nearest available technician is allocated from local dispatch points.

When you request an urgent appointment, we provide an ETA based on current bookings and traffic conditions. Arrival timing depends on the time of day, distance from the nearest dispatch hub, and the number of active emergencies, but we prioritise rapid response to minimise harm or damage.

Our team is equipped to handle a wide range of plumbing emergencies, including:

  • Major blockages and sewer line collapses
  • Flooding and water damage mitigation
  • Gas leaks and safety hazards
  • Burst pipes and water main breaks
  • Hot water system failures

We arrive with fully stocked mobile workshops, so most emergency repairs are completed on the first visit. We isolate the affected area, stop further damage, confirm the cause, provide a fixed-price quote, complete the repair, then test and verify the outcome before leaving.

If there is an urgent safety risk, we can provide brief safety-first guidance by phone to reduce harm while the plumber is on the way (without asking you to diagnose the fault). Your safety is our priority, and our skilled technicians have the resources and expertise to handle critical situations effectively.

Recent Jobs Completed

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Plumbing FAQ's in Castlecrag

Below are answers to questions Castlecrag residents ask most frequently. If your question isn't covered, our phone line is always open.

Should I hire a professional or attempt the repair myself?

DIY plumbing can void warranties, fail building inspections, and create safety risks if gas or water systems are involved. Licensed plumbers are required for most plumbing work under Australian Standards, and insurance typically does not cover DIY failures. It's always advised to hire a licensed Castlecrag plumber for any plumbing work beyond basic maintenance.

How much does plumbing cost in Castlecrag?

Plumbing costs depend on the scope of work, access constraints, parts required, and time on site. We provide a fixed-price quote before work starts, priced by the job rather than by the hour. The price quoted is the price paid, with no hidden costs. Call-out fee status varies by suburb; confirm the call-out fee when booking.

What types of plumbing services do you provide?

We provide blocked drains, hot water systems, leaking taps, gutter and roof repairs, shower repairs, toilet repairs, gas fitting, burst pipe repairs, and general domestic and commercial plumbing. We also handle strata plumbing projects and provide 24/7 emergency plumbing services across Castlecrag.

Do you provide quotes over the phone or onsite?

All jobs in Castlecrag require on-site inspection to confirm the scope and provide accurate pricing. We assess the issue, explain the options, and provide a fixed-price quote before work starts. You can decide once the scope is confirmed and the fixed price is provided.

What causes blocked drains in Castlecrag properties?

Tree root intrusion is the most common cause in Castlecrag's established garden suburbs, where mature trees line many streets. Roots enter microscopic cracks in aging terracotta or clay pipes, then expand over time, trapping debris. In kitchen lines, fat, oil, and grease solidify as they cool, creating obstructions. We confirm the cause using CCTV drain cameras before clearing the blockage.

How quickly can you arrive for an emergency?

We dispatch the nearest available technician from local hubs for urgent jobs. Arrival timing depends on current bookings and traffic conditions, and we provide ETA updates where possible. Urgent jobs are sent out first to minimise harm or damage.

What does your Lifetime Labour Warranty cover?

Our Lifetime Labour Warranty covers workmanship on all plumbing repairs and installations we complete. This means if a fault develops due to our workmanship, we'll return and fix it at no additional charge. Manufacturer warranties cover hardware and appliances separately.

Are your plumbers licensed, insured?

All attending technicians are duly licensed NSW plumbers (Licence 305428C). We carry full Public Liability insurance (protection if accidental property damage occurs during work) and Workers Compensation insurance (workplace injury coverage). We can provide proof of insurance and licensing on request.

Do you service the entire Castlecrag area?

Yes, we service the entire Castlecrag area and the broader Lower North Shore region. We dispatch from West Sydney hubs, reaching most of the Lower North Shore within typical response windows. We also travel up to a 60km radius for emergency calls.

What should I do if I smell gas?

If you smell gas, isolate the supply at the meter if safe to do so, ventilate the area by opening windows and doors, do not operate electrical switches or create sparks, and arrange an assessment immediately. We provide 24/7 emergency gas fitting services and will check the system and make it safe.

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1800 349 338