Plumbing FAQ's in Castle Cove
These are the questions Castle Cove residents ask most often. If your question isn't answered below, call us and we'll explain the process and confirm availability.
Should I hire a professional or attempt a DIY plumbing repair?
DIY plumbing can void warranties, fail building inspections, and create safety risks, particularly with gas work or drainage that connects to Sydney Water's sewer system. Licensed plumbers in NSW are required for most plumbing work to meet Australian Standards and compliance requirements. If you're unsure whether the issue needs professional attention, a quick call can confirm the risk level and whether immediate action is needed.
How much does plumbing cost in Castle Cove?
Plumbing costs depend on the scope of work, access requirements, time on site, and parts required. We provide a fixed-price quote after assessing the job onsite, so you know the cost before work starts. The price is by the job, not by the hour. Call-out fee status for Castle Cove is confirmed when you book, and the call-out fee is typically deducted if you proceed with the quoted work.
What types of plumbing services do you offer in Castle Cove?
We handle blocked drains, ruptured pipes, leaking taps, toilet repairs, hot water system installations, gas fitting, leak detection, pipe relining, and general plumbing maintenance. If you're unsure what service you need, describe the issue when you call and we'll explain the likely cause and the process for diagnosing and fixing it.
Do you provide quotes over the phone or do you come onsite?
Most plumbing jobs require an onsite assessment to confirm scope, access, and the condition of existing pipework. We provide a fixed-price quote after inspecting the issue and confirming what's involved. Providing accurate pricing over the phone is difficult without seeing the job, and we don't want to quote a price that changes once we arrive.
What do plumbers actually do during a service call?
Plumbers diagnose the issue, confirm the scope of work, provide a fixed-price quote, then complete the installation or repair to Australian Standards. This includes installing or repairing pipes, fixtures, drainage systems, hot water supply systems, and gas appliances. We test the system after completion to confirm it's functioning correctly, then clean up the work area before leaving.
How do I stop my toilet from running continuously?
A toilet that keeps running after flushing usually has a faulty cistern valve or flapper seal, allowing water to leak from the cistern into the bowl. If turning off the isolation tap behind the toilet stops the running, the issue is inside the cistern. Toilet repairs are typically straightforward and cost-effective, and we can assess and quote the repair onsite.
My shower is leaking, how do I stop it?
Shower leaks can be caused by a worn tap washer, failed waterproofing, or deteriorated grout and sealant. If water is dripping from the showerhead or taps when turned off, it's usually a washer or cartridge issue. If water is leaking through the floor or appearing on the ceiling below, it's likely a waterproofing failure. We assess the cause, confirm the scope, and provide a fixed quote for the repair.
Do you service the entire Castle Cove area?
Yes, Fixed Today Plumbing services all of Castle Cove and the surrounding North Shore suburbs. We dispatch from West Sydney hubs and can reach most North Shore properties within typical response windows. For emergency jobs, immediate dispatch is provided with an ETA given when the job is allocated.
Can you unblock drains in Castle Cove?
Yes, we clear blocked drains using drain inspection cameras to locate the blockage and high-pressure water jetting to remove debris, grease, and root intrusion. If inspection reveals structural damage or pipe deterioration, we explain the options for pipe replacement or relining and provide a fixed quote for the additional work.
How quickly can you arrive for an emergency in Castle Cove?
For emergency jobs, we provide immediate dispatch from our West Sydney hubs. An ETA is given when the job is allocated, and arrival timing depends on current bookings and traffic conditions. If the technician is delayed, we provide updated arrival communication where possible. For non-urgent work, we schedule a time that suits your availability.