Emergency Plumbing FAQ's in Alfords Point
Emergency plumbing questions usually come up when something has already gone wrong, so the answers below focus on practical next steps for Alfords Point residents. Each answer includes a clear boundary, because not every plumbing problem is an emergency and not every fix is appropriate without an inspection.
Should I hire a professional or do it myself?
You should use a licensed plumber when the work involves gas, sewage, hidden leaks, or anything that could cause property damage if it fails. Simple actions like turning off water at an isolation valve are reasonable, but repairs inside walls, drains, or gas lines should not be DIY. If you are unsure, describe the symptoms first and get advice before attempting a fix.
How much does emergency plumbing cost?
Emergency plumbing cost depends on what has failed, how easy it is to access, and whether parts are required. Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), so the scope is confirmed on site before work starts. Complex faults like hidden leaks or damaged drains can change the scope after diagnosis, and that is explained before proceeding.
What type of emergency plumbing services are available?
Fixed Today Plumbing handles common urgent issues such as burst pipes, active water leaks, blocked drains and sewer overflows, hot water failures, and gas leak detection and repair. The boundary is that some situations need extra investigation before a permanent fix, for example when a drain is structurally damaged or access is restricted. In those cases, the immediate goal is make-safe, then repair.
Do you provide on-site quotes for emergencies?
Yes, quotes are provided after an on-site diagnosis so the scope is based on what is actually happening, not assumptions. This matters in emergencies because similar symptoms can have different causes, and pricing depends on access and the confirmed fault. The quote is fixed-price with no hidden fees, and you can approve it before any work starts.
What is the role of an emergency plumber?
An emergency plumber's role is to stop damage or risk first, then identify the cause and complete a repair that is safe and compliant. That usually includes isolating water or gas, locating the fault, repairing or replacing failed components, and testing before leaving. The boundary is that some jobs require follow-up work if larger pipe damage or building access issues are discovered during diagnosis.
How do I stop a running toilet?
You can usually reduce the impact immediately by lifting the cistern lid and checking if the float is stuck or the flush valve is not sealing. If the toilet has an isolation valve, you can turn it off to stop constant refilling. The boundary is that repeated running can indicate worn internal valves that need replacement, and overflow or sewage means you should stop using other fixtures and get help.
How do I fix a leaking shower in an emergency?
If the leak is from the shower head or mixer, turning off the local isolation valve or the main water can prevent further damage. Avoid repeated use if water is leaking outside the shower area, because it can soak wall cavities and floors. The boundary is that some leaks are plumbing-related and repairable quickly, while others involve waterproofing or tile issues that need a different trade after inspection.
Does Fixed Today cover the entire Alfords Point area?
Yes, we service Alfords Point and the broader Sydney metropolitan regions. For emergencies, we use localised dispatch points across Sydney, including Dolans Bay, to help reduce travel time. The boundary is access: if a site has locked gates, strata rules, or restricted parking, sharing that detail early helps us plan the visit and avoid delays.
Can you handle blocked drain emergencies?
Yes, we handle blocked drain emergencies, including overflowing gully traps, internal back-ups, and repeated fixture blockages. The first step is confirming whether it is a local line blockage or a main drain restriction, because the correct fix depends on that. The boundary is structural damage: if a camera inspection shows a collapsed pipe, clearing alone will not be a permanent solution.
How fast can you respond to an emergency?
For emergencies, we arrange immediate dispatch and send urgent jobs out first. The actual arrival time depends on current workload and access, but our network of dispatch points across Sydney is designed to reduce delays. The boundary is that some jobs may still require a second visit for specialist repair or parts, even when the initial visit makes the site safe.