Emergency Plumbing FAQ's in Woodcroft
These frequently asked questions address common concerns about emergency plumbing in Woodcroft, including response times, pricing, and what to do while waiting for a plumber to arrive.
How quickly can a plumber reach Woodcroft for an emergency?
Emergency jobs are dispatched immediately from our West Sydney hub, with arrival times depending on current job load and traffic conditions at the time of booking. You'll receive an ETA when you book so you know when to expect the technician. Urgent situations like broken pipes flooding a property or gas leaks are prioritised ahead of less critical bookings.
What should I do if a pipe bursts before the plumber arrives?
Turn off the water at the meter or the nearest isolation valve to stop the flooding, move belongings away from the water, and turn off electricity at the switchboard if water is near outlets or appliances. Do not attempt to repair the pipe yourself. Once you've isolated the water and made the area safe, wait for the properly licensed plumber to assess and repair the damage properly.
What does emergency plumbing cost in Woodcroft?
Emergency work is quoted with a fixed price once the plumber assesses the situation onsite and confirms the scope. The price depends on what needs to be done, isolating the problem, the repair method required, parts needed, and time on site. You see the price before we start, with no hourly rate and no additions once the work is underway unless the scope changes and you approve a revised quote.
Is there a call-out fee for emergency plumbing in Woodcroft?
Call-out fee arrangements vary by area and booking type. When you call to book an emergency plumber, confirm the call-out fee status at that time so you know exactly what to expect before the technician is dispatched.
Can you fix a drain blockage on the same day in Woodcroft?
Most blocked drains can be cleared on the first visit using high-pressure water jetting and camera inspection to locate and remove the obstruction. If the camera reveals structural pipe damage requiring relining or replacement, those options are explained and quoted separately once the blockage is cleared and the full extent of the problem is visible.
What if I smell gas in my Woodcroft home?
If you smell the distinctive "rotten egg" odour of gas, open windows, don't operate electrical switches or appliances, evacuate the property, and call a licensed gas fitter from outside. We'll arrive with gas detection equipment to locate the leak, isolate the gas supply at the meter, and make the system safe before repairing the fault and testing to confirm the repair is gas-tight.
Do emergency plumbers in Woodcroft work on weekends and public holidays?
Yes, emergency plumbing support is available 24/7 including weekends and public holidays. Urgent jobs are dispatched using the same process regardless of the day or time, you book, receive an ETA, and a licensed field technician is sent out to assess and repair the problem.
Are Fixed Today's plumbers licensed and insured?
All attending technicians hold NSW plumbing licences. The business carries Public Liability insurance (which protects you if accidental property damage occurs during work) and Workers Compensation insurance (which covers workplace injuries on the job). Licence number 305428C is held by the business, and current insurance policies are maintained.
What causes hot water service systems to fail suddenly?
Electric storage systems commonly fail when heating elements burn out or thermostats malfunction. Gas continuous flow systems may lose function due to ignition faults, gas valve issues, or scale buildup restricting water flow through the heat exchanger. A leaking tank usually indicates internal corrosion has breached the lining, which happens when the sacrificial anode rod depletes and no longer protects the steel. Once assessed, we explain whether repair is viable or replacement is needed.
Can you repair a leaking shower on the first visit?
Leaks from mixer taps or showerheads can usually be repaired on the first visit by replacing cartridges or seals. Leaks from the shower base or behind tiles require assessment to determine whether it's a failed seal, cracked base, or compromised waterproofing membrane. If the waterproofing has failed, a full renovation may be needed, which is explained and quoted once the source is confirmed.