Emergency Plumber Willoughby East

When a hot water system fails in Willoughby East, we assess the unit onsite to determine whether repair or replacement is the practical solution, then provide a fixed-price quote before starting work. This covers gas continuous flow, electric storage, and heat pump systems; if diagnostics show the tank has corroded through or the element cannot be safely replaced, replacement options are explained and quoted once the assessment is complete.

The typical lifespan for electric storage systems is around 10, 12 years, and gas continuous flow units often last slightly longer. In practice, a failing sacrificial anode or sediment buildup in the tank usually shows up as rust-coloured water in the morning or fluctuating temperature during use. If the pressure relief valve is dripping, that's often a sign of over-pressurisation or a valve nearing the end of its service life.

We install systems to Australian plumbing standards (AS/NZS 3500), which includes fitting Tempering Valves to prevent scalding at the tap and Pressure Relief Valves to protect the tank. All installations are completed by licensed plumbers, and manufacturer warranties apply to the hardware itself. Our workmanship is backed by a Lifetime Labour Warranty, so if an issue traces back to how the job was done, we return and fix it.

Installation timing depends on access to the existing pipework and whether gas or electrical supply needs upgrading. Most standard replacements are completed within a few hours once parts arrive onsite, though same-day completion depends on the unit being in stock and no unexpected complications during removal.

A leaking tap is repaired by replacing the worn washer, O-ring, or cartridge that's causing the drip, then testing the tap to confirm the leak has stopped. This covers most mixer taps and traditional spindle taps; if the tap body itself is corroded or cracked, replacement is recommended and quoted once the fault is confirmed during disassembly.

In practice, a steady drip from a closed tap usually means the internal washer has worn down or hardened, allowing water to seep past even when the handle is fully turned off. For mixer taps with ceramic disc cartridges, the issue is often a damaged cartridge rather than a simple washer, and the cartridge is replaced as a complete unit.

The repair process involves isolating the water supply to that fixture, disassembling the tap, identifying the faulty component, and installing a replacement part. We carry common washers and cartridges in the van, so most leaking tap repairs are completed during the first visit. Once reassembled, we test the tap under pressure to verify the seal is holding and there's no further leakage.

A dripping tap wastes water and can stain sinks or benchtops over time if the drip contains minerals. Addressing it promptly avoids the annoyance and reduces water waste. The repair is usually straightforward and completed within 30, 45 minutes once the plumber is onsite, though older or corroded fittings can extend the time if parts are difficult to remove.

Shower repairs in Willoughby East typically involve fixing dripping mixer taps, replacing faulty diverter valves, clearing slow-draining waste traps, or resealing grout and silicon joints to stop water escaping the shower enclosure. The repair is quoted once the fault is diagnosed; if the leak originates from behind the wall (such as a failed pipe or compromised waterproofing membrane), the scope extends and we explain the options before proceeding.

A dripping showerhead when the tap is off usually indicates a worn cartridge or faulty diverter valve inside the mixer body. If water pools on the bathroom floor after showering, the issue is typically a failed silicon seal along the shower screen or hob, or a cracked grout line that's allowing water to seep underneath tiles.

The repair process starts with isolating the water supply and confirming the source of the leak or fault. For internal mixer issues, we disassemble the tap, replace the cartridge or valve, then reassemble and test under pressure. Resealing involves stripping old silicon, cleaning the joint thoroughly, then applying new silicon and allowing proper cure time before use.

Most straightforward mixer and seal repairs are completed within an hour or two once the plumber is onsite. If water damage behind tiles is suspected, we may recommend a moisture test or inspection camera before quoting the full scope. We confirm the repair has worked by running the shower and checking for leaks before leaving.

Gas fitting work in Willoughby East, including gas leak identification, appliance connections, and new gas point installations, is performed by licensed gas fitters and tested to confirm the system is gas-tight before being put back into service. This covers connecting cooktops, hot water supply systems, and heating appliances to existing gas lines; if new pipework or meter upgrades are required, those elements are quoted separately once the site is assessed and compliance requirements are confirmed.

A gas smell near an appliance or along a gas line is treated as an emergency. The gas supply should be turned off at the meter if it's safe to do so, and a licensed gas fitter should be called immediately to locate and repair the leak. Gas leaks can occur at threaded joints, flexible hoses, or where underground pipes have corroded over time.

We use electronic combustible gas detectors and pressure-loss testing to pinpoint leaks, even when they're behind walls or underground. Once the leak is located and repaired, the entire gas system is pressure-tested to Australian Standards (AS/NZS 5601.1) to confirm it's holding pressure and safe to recommission. A compliance certificate is issued once the work meets regulatory requirements.

All gas appliances must be installed by a duly licensed gas fitter to ensure safe operation and compliance. We confirm correct gas pressures at the appliance, check for leaks at connection points, and test ignition and flame behaviour before leaving. This process protects against carbon monoxide risks and ensures the appliance operates as the manufacturer intended.

Fixed Today Plumbing handles strata plumbing for residential apartment buildings and townhouse complexes in Willoughby East, covering common property responsibilities such as main water lines, sewer connections, shared hot water systems, and stormwater drainage. We coordinate with strata managers and committees to schedule access, provide documentation suitable for maintenance logs, and follow site-specific induction or sign-in requirements where applicable.

Strata plumbing differs from standard residential work because it involves shared infrastructure, defined responsibility boundaries between lot and common property, and coordination with multiple stakeholders. Work often needs to be scheduled around resident access windows for entry, and documentation is required for compliance and insurance purposes.

Our approach starts with confirming the fault location and whether it falls under common property or individual lot responsibility. For common property issues, we provide a flat-rate quote to the strata manager or committee before starting work. Urgent issues like main line leaks or sewer backups are prioritised to minimise disruption and prevent further damage to the building.

We can provide detailed invoices, photographic documentation of work completed, and compliance certificates where required. Our technicians follow site protocols for entry, parking, and waste disposal, and we keep noise and disruption as low as practical during occupied hours. Strata work is backed by our Lifetime Labour Warranty on workmanship, with clear documentation for record-keeping.

Fixed Today Plumbing provides 24/7 emergency plumbing in Willoughby East for urgent situations that risk property damage, safety hazards, or complete loss of essential services, such as burst pipes flooding a home, gas leaks creating fire or carbon monoxide risk, or complete sewer backups making bathrooms unusable. Urgent jobs are dispatched immediately to the nearest available properly licensed plumber, with an ETA provided when you book and updates sent if timing changes.

An emergency is defined by the immediacy of the risk and the consequences of delay. A small drip under a sink is not an emergency; a broken pipe flooding a living room is. A blocked drain that's slow to clear is inconvenient; a sewer backing up into multiple fixtures is urgent. We triage calls based on risk level, and emergency callouts are prioritised over routine bookings.

Our emergency plumbers carry fully stocked mobile workshops with CCTV cameras, high-pressure jetters, leak detection equipment, and a wide range of parts and fittings. The goal is first-visit resolution where practical, though some situations require follow-up work once the immediate risk is contained. We provide a fixed-price quote before starting non-urgent repairs, even during an emergency callout.

Call-out fee arrangements vary by location and time of day; confirm the call-out fee status when booking. The price for the actual repair is fixed and provided upfront once scope is finalised onsite. We explain what caused the fault, what's involved in the repair, and how long it will take before proceeding. Emergency work is backed by our Lifetime Labour Warranty, so if the repair fails due to workmanship, we return and fix it.