Open Now
4.8-Star Service
Find a Plumber
Near You
Fixed Today

Emergency Plumber Waterloo

Fixed Today Plumbing provides 24/7 emergency plumbing in Waterloo NSW with immediate dispatch from local hubs, fixed upfront pricing, and verification on every job. Licensed, properly insured, and backed by our Lifetime Labour Warranty.

0 Reviews

Looking for a Specific Type of Plumber in Waterloo?

Fixed Today Plumbing delivers 24/7 emergency plumbing across Waterloo NSW with immediate dispatch from our West Sydney hub and local service points. Urgent jobs, leaks, gas emergencies, blocked drains backing up into the property, are allocated to the nearest available fully licensed NSW plumber and sent out first.

The inner-city density around Waterloo means parking can be tight in apartment blocks and older terraced streets, so arrival timing is confirmed once the technician is dispatched and traffic conditions are known. We provide ETA updates where possible and coordinate access requirements for strata buildings when needed.

We've operated across Sydney for over 15 years, completing thousands of emergency and standard plumbing jobs. Every attending plumber is licensed in NSW (Licence 305428C), and the business is properly insured with Public Liability and Workers Compensation. That insurance means you're protected if accidental property damage occurs during the work, and our workers are covered for workplace injuries onsite.

All emergency work follows our standard process: assess the fault and make it safe, confirm the scope and provide a fixed-price quote, complete the repair to Australian Standards, then test and verify the outcome before leaving. You decide whether to proceed once the price and scope are confirmed upfront—no hidden fees added later.

Emergency Plumbing Services in Waterloo

When something fails suddenly, a burst pipe flooding the laundry, a gas smell that won't clear, a toilet overflowing onto tiles, the clock starts. Fixed Today Plumbing handles emergency plumbing in Waterloo by dispatching the nearest licensed, insured plumber immediately and providing a fixed-price quote before work begins. This covers fault diagnosis, making the system safe, and completing the repair; if inspection reveals additional structural damage or compliance work, the scope is explained and quoted separately before proceeding.

We dispatch from hubs across Western Sydney, including our West Sydney base, with mobile workshops stocked for common emergency repairs. For active leaks or gas faults, the priority is isolating the supply and confirming what failed. We then explain what caused it, what the repair involves, and provide the fixed price, you confirm you're happy with both before any repair work starts.

Emergency availability is 365 days a year. Urgent jobs are sent out first. If you're calling during peak traffic or after heavy rain when drain blockages spike, the technician will provide an updated ETA once dispatched. For strata properties or buildings with restricted access, let us know the access requirements (intercom codes, parking restrictions, or common property boundaries) when booking so we can coordinate entry and minimize delays.

Our team includes licensed master plumbers and gas fitters, all police-checked and background-checked. They arrive in uniform, confirm their identity, and explain what they're doing before starting. We use drop sheets and boot covers to protect floors, and the work area is cleaned up before leaving. You'll receive documentation suitable for landlords, strata committees, or insurance claims where needed.

We're a family-owned business with over 800 verified customer reviews and a near-perfect rating. Our pricing is by the job, not by the hour, and backed by our Lifetime Labour Warranty on workmanship, that's our accountability for the repair quality. Manufacturer warranties apply to any parts or hardware we install. If something isn't right after we leave, we return and make it right at no additional labour cost.

Fixed Upfront Pricing

The price quoted is the price you pay; priced by the job, not by the hour. No surprise costs added once work starts. Call-out fee status is confirmed when you book.

Verified Customer Reviews

Over 800 verified reviews and a near-perfect rating. Our reputation comes from completing jobs correctly and treating customers' homes with respect.

Immediate Dispatch for Emergencies

Urgent jobs are allocated to the nearest available plumber and sent out first. ETA updates are provided once the technician is dispatched.

Licensed and Fully Insured

NSW Licensed Plumber, Drainer & Gasfitter (305428C). Fully insured with Public Liability (property protection) and Workers Compensation (workplace injury coverage).

Blocked Drain Experts

A drain blockage in Waterloo typically starts with slow drainage in sinks or showers, then escalates to gurgling noises, foul odours, or wastewater backing up into the lowest point, often the laundry, shower, or toilet. Fixed Today Plumbing clears blocked drains by locating the obstruction and removing it using high-pressure water jetting or mechanical clearing, depending on what the blockage is and where it sits in the line. This includes kitchen grease blockages, tree root intrusion in older terracotta lines, and foreign objects lodged in bends; if the CCTV camera inspection shows the pipe has collapsed or cracked structurally, replacement or relining options are explained and quoted separately.

The mix of older terrace housing and newer apartment developments in Waterloo means drainage systems vary significantly. Older properties built before the urban renewal phase often have original clay or terracotta pipes, which are prone to root intrusion from street trees as roots seek moisture through hairline cracks. In practice, we see these blockages recur seasonally unless the root access point is addressed. Newer high-rise developments use PVC stormwater and sewer lines, where blockages more commonly involve FOG (fat, oil, grease) buildup in kitchen waste lines or foreign objects flushed down toilets.

On the first visit, we confirm the affected fixture, check whether the blockage is isolated to one drain or affecting multiple outlets (which indicates a main drain obstruction), and run a camera through the line to see what's causing it. That camera footage shows the exact location, depth, and type of blockage, whether it's grease, roots, or a structural break. High-pressure water jetting uses specialized nozzles at 3,000+ PSI to pulverize roots and scour grease from pipe walls, restoring flow without digging.

Once cleared, we test the flow to confirm drainage is restored and explain what caused it. If the camera shows the pipe is compromised structurally, pipe relining creates a new pipe within the old one without excavation, useful under driveways, garden beds, or inside strata common property where digging isn't practical. You receive the camera footage and a written summary of findings for your records or strata committee if needed.

Burst and Leaking Pipe Specialists

Burst pipes occur suddenly and flood fast. The usual causes are corrosion in aging galvanized steel or copper pipes, water hammer from pressure surges, or ground movement stressing rigid joints. In Waterloo's older homes, we often see pinhole leaks in copper hot water lines or corroded sections in original galvanized steel mains that fail without warning. The immediate priority is isolating the water supply to stop flooding and limit property damage.

Fixed Today Plumbing responds to burst and leaking pipes by locating the breach, assessing the affected pipework, and replacing or repairing the failed section once the area is dry and accessible. If the leak is hidden, inside a wall cavity, under a slab, or beneath a bathroom, we use electronic ultrasonic leak detection to pinpoint the exact location without demolishing large sections unnecessarily. That keeps disruption and repair costs lower.

For accessible pipe bursts, the repair involves cutting out the damaged section and joining new pipe using compression fittings or soldered joints, depending on the material and location. If multiple sections show corrosion or the pipe is original to an older building, we'll explain whether isolated repair or partial re-piping makes more sense long-term. You decide after seeing the scope and fixed-price options.

Hidden leaks are more complex. Waterloo's high-density apartment buildings often have concealed pipework in walls and ceiling voids. We use thermal imaging and acoustic listening devices to trace the leak path and confirm the source before opening any surfaces. Once located, access is gained through the smallest opening practical, repairs are completed, and the area is pressure-tested to confirm the leak is resolved before sealing it back up. We can coordinate with your builder or tiler if reinstatement work is needed.

All ruptured pipe repairs are pressure-tested after completion to confirm there are no additional weak points or leaks elsewhere in the system. We explain what caused the failure and whether other sections might be at risk based on the pipe age and material condition observed during the repair.

Returning Customer

Customers Love To Return Back

We take pride in high quality services and returning customers are testimony of that.

4.8Star Rating
809Customer Reviews

Hot Water System Specialists

When a water heater fails, you lose heating completely, notice lukewarm or fluctuating temperatures, or see rust-coloured water and puddles forming under the tank. Fixed Today Plumbing handles emergency hot water repairs in Waterloo by diagnosing the fault, whether it's a failed heating element, thermostat, tempering valve, or a corroded tank leaking, and explaining what the repair or replacement involves. Emergency repairs are completed where parts are available and access permits; if the tank has failed structurally or the system is beyond economical repair, replacement options are quoted with same-day or next-day installation available.

Hot water systems in inner-city Waterloo properties are commonly continuous flow gas units (wall-mounted, space-saving) in apartments, or electric storage tanks in older terraces and townhouses. Continuous flow systems can fail due to ignition problems, scale buildup in the heat exchanger, or gas supply faults. Storage systems typically fail when the sacrificial anode rod corrodes completely, allowing the tank lining to rust through, or when the thermostat or heating element stops functioning.

The assessment involves checking whether the unit is receiving power or gas, inspecting visible components (relief valves, tempering valve, controls), and testing outlet temperatures. If the fault is a component failure, we explain what failed, why it failed, and provide a fixed price for the repair. If the tank is leaking or corroded internally, replacement is the only permanent solution, we'll explain the available options (electric storage, gas continuous, or heat pump) and help you choose the right size and fuel type for your household.

All hot water installations must comply with AS/NZS 3500 plumbing standards. That includes installing a Tempering Valve to limit tap temperatures to 50°C (scalding prevention), a Pressure Relief Valve to prevent tank over-pressurization, and correct pipe sizing for flow rates. Gas systems require a compliance certificate issued on completion confirming the installation is gas-tight and safe to operate.

We install major brands including Rheem, Dux, Rinnai, Bosch, and Vulcan. Manufacturer warranties cover the tank and components for the specified period (typically 5-10 years on tanks, 1-2 years on parts). Our Lifetime Labour Warranty covers the installation workmanship, if something we installed leaks or fails due to how it was fitted, we return and fix it at no additional labour cost.

Tap Repair Maestros

Leaking taps waste water, create annoying drips, and increase bills over time. A dripping tap usually means a worn washer, damaged O-ring, or corroded valve seat inside the tap body. In older mixer taps, the ceramic disc cartridge can wear out or crack, causing leaks at the base or handle. Fixed Today Plumbing repairs leaking taps by disassembling the tap, identifying the failed component, and replacing the washer, cartridge, or valve seat as needed. If the tap body is corroded or cracked, replacement is quoted as the permanent solution.

Tap repairs are straightforward when parts are standard and accessible. We carry common washers, O-rings, and cartridges in the van for most residential tap brands. The repair involves isolating the water supply to that fixture, disassembling the tap, replacing the worn component, reassembling it, and testing for leaks under pressure. Most repairs take under an hour once access is confirmed.

In Waterloo apartments where taps are European or designer brands, parts may need ordering. We'll explain the lead time and provide a temporary repair if possible, or arrange a follow-up appointment once the part arrives. The fixed price is confirmed before ordering parts, so there's no surprise when we return to complete the job.

For ongoing leak detection across the property, checking whether concealed leaks exist in walls or under floors, we use acoustic listening devices and thermal imaging. That service is quoted separately and typically recommended when water bills have spiked without an obvious cause or when you hear running water with all taps turned off.

Roof and Gutter Repair Gurus

Roof leaks and blocked gutters can cause serious water damage if ignored, especially during Sydney's heavy downpours. Water pooling on roofs or overflowing from gutters often traces back to blocked downpipes, rusted valley sections, or damaged flashing around penetrations like vents and skylights. Fixed Today Plumbing clears blockages from gutters and downpipes, repairs or replaces damaged sections, and seals leaking joints or flashing to stop water entering the property. If the roof structure or membrane is damaged, that work is referred to a licensed roofer and coordinated where needed.

Gutter blockages in Waterloo's older terraces commonly involve leaves, debris, and silt buildup, particularly after storm events. In high-rise apartments and townhouse complexes, stormwater systems can become blocked where downpipes connect to the underground drainage network. We clear the blockage using high-pressure water jetting or manual removal, then test the flow to confirm water is draining correctly.

Roof leaks are more complex. The entry point where water shows up inside (ceiling stain, wall dampness) is often far from where it's actually entering. Water tracks along roof timbers, down wall cavities, and emerges at the lowest point. We trace the leak path, identify the entry point on the roof, and seal it using appropriate materials (silicone, flashing, gutter sealant) depending on the roof type and material.

For properties with ongoing gutter overflow or downpipe blockages, we'll explain whether gutter guard installation or regular maintenance scheduling makes sense. Preventing blockages is more cost-effective than repairing water damage after the fact.

Shower Repair Wizards

Shower problems range from annoying to urgent. A dripping showerhead wastes water and keeps you awake. Low pressure makes rinsing difficult. Leaks under tiles or through the shower screen track water into wall cavities, rotting timber frames and causing expensive structural damage. Fixed Today Plumbing repairs shower faults by identifying whether the issue is a failed tap cartridge, blocked showerhead, damaged waterproofing membrane, or leaking waste trap, then completing the repair using the correct materials and methods for a watertight, long-lasting result.

Shower tap leaks usually involve a worn ceramic disc cartridge inside the mixer. We replace the cartridge, test the temperature and flow, and confirm there are no leaks at the tap body or behind the wall. If the leak is coming from behind tiles, where the waterproofing has failed or the waste connection is leaking, access involves removing tiles, repairing the membrane or pipe joint, re-waterproofing the area to AS 3740 standards, and retiling. That's quoted separately as it involves reinstatement work.

For shower screen leaks, the issue is often perished seals along the frame or door, or incorrect fall on the hob allowing water to track under the screen. We replace seals, adjust door alignment, or install a water dam where needed. If the hob itself is allowing water through, that requires re-waterproofing and is more involved.

Low pressure can indicate a blocked showerhead (remove and soak in vinegar to dissolve scale), a partially closed isolation valve, or an issue with the hot water system's tempering valve restricting flow. We test pressure at multiple points to isolate the cause and explain the fix.

Toilet Repair Experts

Toilet faults are disruptive and sometimes unsanitary. Common issues include a cistern that won't stop running (wasting water constantly), a weak or incomplete flush, leaks pooling around the base, or a blockage causing the bowl to overflow. Fixed Today Plumbing repairs toilet faults by diagnosing whether the problem is internal (inlet valve, flapper, flush mechanism) or external (pan collar seal, waste line blockage), then replacing or repairing the failed component to restore reliable function.

A running toilet is typically caused by a worn flapper that doesn't seal the flush valve, or an inlet valve that won't shut off completely. Both are replaceable components. We isolate the water supply, replace the failed part, adjust the float and water level, and test the flush cycle to confirm it fills and stops correctly. Most internal cistern repairs are completed in under an hour.

Leaks at the base of the toilet usually mean the pan collar seal (the wax or rubber seal between the toilet and the waste pipe) has failed. That requires lifting the toilet, replacing the seal, resetting the pan on the flange, and re-securing the hold-down bolts. We test for leaks by flushing multiple times and checking for moisture around the base. If the leak is coming from the cistern-to-pan gasket, that's replaced and retightened.

Blocked toilets are cleared using a closet auger (a specialized short snake designed for toilet traps) or, if the blockage is further down the line, a longer drain snake or high-pressure jetting. We confirm what caused the blockage, commonly wet wipes, sanitary products, or excessive toilet paper, and explain what should and shouldn't be flushed to prevent recurrence. If the blockage is in the main sewer line affecting multiple fixtures, that's handled under drain unblocking with CCTV inspection to locate the obstruction.

Gas Fitting Professionals

Gas faults are treated as urgent safety issues. If you smell gas (a distinctive rotten egg odour), hear hissing near appliances or pipes, or notice a gas appliance isn't igniting correctly, turn off the gas at the meter if safe to do so, open windows, don't operate electrical switches, and call a duly licensed gas fitter immediately. Fixed Today Plumbing handles gas fitting and leak repair in Waterloo by locating the leak using combustible gas detectors or electronic sniffers, isolating the faulty section, repairing or replacing the failed component, and pressure-testing the entire system to confirm it's gas-tight before reconnecting appliances.

Gas leaks occur at joints, connections, flexible hoses, or corroded pipe sections. We trace the leak, tighten or replace fittings, or cut out and replace corroded sections as needed. Once repairs are complete, the system undergoes a pressure drop test, gas is pressurized, isolated, and monitored over time to confirm there's no pressure loss indicating a remaining leak. That test is required by AS/NZS 5601.1 gas safety standards before the system can be recommissioned.

For new gas appliance installations (cooktops, ovens, hot water systems, space heaters), we run new gas lines from the meter to the appliance location, size the pipe correctly for flow and pressure requirements, install isolation valves for future servicing, and connect the appliance. All work is tested for leaks and a compliance certificate is issued confirming the installation meets safety standards. That certificate is required by law and necessary for insurance and building compliance records.

Gas work must only be performed by a correctly licensed and insured gas fitter. DIY gas work or unlicensed repairs are illegal, dangerous, and void insurance coverage. Every Fixed Today Plumbing gas fitter holds the required NSW gas fitting licence, and all gas work is documented and certified on completion. If you're unsure whether your gas system is safe, we can perform a full gas safety inspection, test all connections and appliances, and provide a written report of findings with recommendations.

Recent Jobs Completed

Date & TimeServiceLocation
Loading recent jobs...

Emergency Plumbing FAQ's in Waterloo

These questions come from real calls and jobs across Waterloo. If your situation isn't covered here, call 1800 349 338 and we'll answer it directly and confirm what happens next.

How quickly can a plumber reach Waterloo for an emergency?

Urgent jobs are dispatched immediately from our West Sydney hub and local service points. Arrival timing depends on current bookings, traffic, and the technician's location when dispatched. We provide an ETA update once the plumber is allocated and on the way. Inner-city traffic and parking constraints in Waterloo's high-density areas are factored in when confirming timing.

What causes blocked drains to recur in older Waterloo properties?

Recurring blockages in older terrace housing commonly trace back to tree root intrusion through cracks in original terracotta or clay sewer pipes. Roots seek moisture and enter through hairline fractures, then expand and trap debris. Clearing the blockage restores flow temporarily, but if the root access point isn't sealed (via pipe relining or replacement), the blockage returns seasonally. CCTV camera inspection shows whether roots are present and where the pipe is compromised.

Is there a call-out fee for emergency plumbing in the 2017 postcode?

Call-out fee status varies depending on the job type and time of day. Confirm the call-out fee when you book so there are no surprises. The fee (if applicable) is explained upfront, and the fixed-price quote for the actual repair work is provided separately once the fault is assessed onsite. Standard jobs during business hours often have no call-out fee in Waterloo.

What should I do immediately if a pipe bursts before the plumber arrives?

Turn off the water at the mains (usually near the front boundary or under the kitchen sink in apartments). If you can't locate the shutoff or it won't turn, call us, we'll talk you through it or dispatch immediately to isolate it onsite. Move belongings away from the water if safe to do so. Don't touch electrical outlets or switches near the leak. The plumber will assess damage, confirm the affected pipe section, and provide a fixed quote for the repair once the area is accessible.

Do you service strata properties and apartment buildings in Waterloo?

Yes. We work in strata buildings regularly and can coordinate with building managers, strata committees, or caretakers for access. Let us know if there are entry requirements (intercom codes, parking restrictions, common property boundaries) when booking so we can plan accordingly. If the issue affects common property (main sewer line, shared hot water unit), we'll explain responsibility boundaries and provide documentation for the strata committee as needed.

How does fixed-price quoting work for emergency repairs?

The plumber assesses the fault onsite, confirms what failed and what the repair involves, then provides a fixed price for that specific job before starting. That price covers diagnosis, repair, parts, testing, and cleanup. No hourly rate surprises or hidden fees added later. If inspection reveals additional issues (e.g., the pipe has failed in multiple sections), those are quoted separately and you decide whether to proceed. The original quoted job is completed at the agreed price.

What does "adequately insured" actually protect me from?

Public Liability insurance protects you if accidental property damage occurs during the work: for example, if a tool damages a tile or water from a repair affects finishes. Workers Compensation covers workplace injuries that happen onsite during the job. Both policies are current and verified. This insurance gives you recourse if something goes wrong during the repair, which isn't available if you hire an unlicensed person or attempt DIY work.

Can you repair hot water systems in Waterloo apartments with limited access?

Most apartment hot water service systems in Waterloo are wall-mounted continuous flow gas units with reasonable access, or centralized systems in the basement or plantroom. If access requires coordinating with building management or working within strata rules, let us know when booking. We carry parts for common brands (Rinnai, Bosch, Rheem) and can complete repairs where parts are available. If the unit is beyond repair, replacement options are explained and installation is scheduled for a suitable access window.

Why do older Waterloo homes have more burst pipe issues?

Older terraces built during Waterloo's early development phase (pre-1970s) often have original galvanized steel or copper pipes that corrode internally over decades. Corrosion weakens pipe walls, leading to pinhole leaks or sudden bursts. Water hammer from pressure surges and ground movement stressing rigid joints also contribute to failures in aging systems. If multiple sections are corroding, partial or full re-piping may be more cost-effective than repeated patch repairs. We explain the options after assessing the pipe condition and age during the repair.

What's covered under the Lifetime Labour Warranty?

Our Lifetime Labour Warranty covers the workmanship on the installation or repair we completed. If something we installed leaks, fails, or doesn't function correctly due to how it was fitted, we return and fix it at no additional labour cost. This doesn't cover wear and tear on parts, damage from misuse, or faults caused by factors outside the work we performed. Manufacturer warranties cover the parts and appliances themselves for the specified period. The warranty gives you recourse if our work isn't right, we stand by it and make it right.

Happy Customers

Similar Other Services

Contact Us Need a Plumbing Service?

1800 349 338