Plumbing FAQ's in Mortlake
These Mortlake plumbing FAQs cover what to expect when booking, how pricing works, and when an issue should be treated as urgent. Answers are written for Mortlake 2137 conditions, where access can vary between freestanding homes and strata buildings. If your question is not covered, call and we can confirm what the next step should be for your specific situation.
Do I need a NSW-licensed plumber (NSW) in Mortlake, or can I DIY?
You should book a NSW-licensed plumber (NSW) in Mortlake for emergencies, leaks you cannot contain, and any gas work, because incorrect repairs can create safety risks and property damage. Fixed Today Plumbing sends correctly licensed plumbers in NSW. If the issue turns out to be minor, the plumber will explain the scope clearly and provide a fixed-price quote before any work starts.
How is plumbing priced for Mortlake jobs?
Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), so the cost is set once the scope is defined onsite. Price changes are usually driven by access, the parts required, and how much pipework is affected. Quotes are provided before work begins and quotes are valid for one month from the date issued.
What types of plumbing work do you handle in Mortlake?
Fixed Today Plumbing handles emergency and general plumbing in Mortlake, including blocked drains, burst and leaking pipes, water heater repairs and replacement services, and licensed gas fitting. The right approach depends on what the on-site inspection finds, especially in strata buildings where access and boundaries can affect the scope. Once diagnosed, a fixed price quote is provided before work proceeds.
Do you come onsite in Mortlake to provide a quote?
Yes, an onsite visit is typically required in Mortlake to confirm the cause and scope safely, because pricing over the phone can be inaccurate without seeing access and the affected pipework. Fixed Today Plumbing completes diagnosis first, then provides a fixed-price quote with no hidden fees before work starts. If the issue is more complex than expected, options are explained and quoted once scope is confirmed.
What happens on the first visit for an emergency callout?
The first visit is focused on identifying the fault and making the situation safe, then confirming the repair plan before work begins. Fixed Today Plumbing assesses the affected area, explains findings in plain English, and provides fixed, upfront pricing once the scope is established. Arrival timing depends on current bookings and traffic, and ETA updates are provided where possible.
My toilet keeps running, is that an emergency?
A running toilet is not usually an immediate emergency, but it can waste a lot of water and can signal internal valve wear that will not improve on its own. In Mortlake homes and apartments, the repair approach depends on the cistern type and condition. Fixed Today Plumbing can assess the unit and provide a fixed-fee quote once the issue is confirmed.
My shower is leaking, how urgent is it?
A leaking shower should be assessed sooner rather than later, because water can track behind tiles and damage cabinetry, walls, or flooring. The urgency depends on how much water is escaping and whether there are signs of dampness beyond the shower area. Fixed Today Plumbing will confirm the source onsite and quote the repair before starting work.
Do you service all of Mortlake and nearby suburbs?
Yes, Fixed Today Plumbing services Mortlake and the wider Inner West, and services all Sydney metropolitan regions. For emergencies, the business can service up to a 60km radius from base hubs. If you are in a strata building or have restricted access, mention it when booking so arrival and setup can be planned appropriately.
Can you clear blocked drains and sewer blockages in Mortlake?
Yes, Fixed Today Plumbing clears blocked drains and sewer blockages in Mortlake, typically by confirming the blockage location with CCTV inspection and then clearing the line using the appropriate method. If the inspection shows damaged pipework, options such as structural pipe repair or no-dig pipe relining are explained, and a fixed-fee quote is provided once scope is clarified.
How quickly can you get to Mortlake for an emergency?
Fixed Today Plumbing provides immediate dispatch for emergencies, which means urgent jobs are sent out first and the nearest available technician is allocated from localised dispatch points across Sydney. Arrival timing still depends on current bookings, traffic, and site access. When booking, you will receive clear arrival communication, including ETA updates where possible.