Plumbing FAQ's in Church Point
The process of hiring a plumber can be stressful, especially in an emergency. Our goal is to save you time by compiling a list of questions locals like you ask most frequently through message or phone. Below are the answers. If we didn't answer your question below, our phone line is always open.
Should I hire a professional or do it myself?
DIY plumbing carries safety risks and can void warranties or create issues during building inspections. Licensed plumbers are trained to diagnose faults accurately, work to Australian plumbing standards, and ensure repairs are durable. If the issue involves gas, drainage, or concealed pipework, professional assessment is the practical choice to avoid escalating the problem or creating new risks.
How much does plumbing cost?
Plumbing costs depend on the scope of work, access constraints, and whether parts or additional pipework are required. We provide a fixed-price quote once scope is confirmed onsite, so you know the cost before we begin. The price we quote is the price you pay, with no hidden costs or hourly rate surprises. If you're unsure what's involved, a quick call is enough to arrange an assessment and get clarity on pricing.
What type of plumbing can be done?
We handle blocked drains, water heater repairs and installations, leaking taps and pipes, burst pipe repairs, gas fitting, roof and gutter leak repairs, shower and toilet repairs, and general plumbing maintenance. If the issue requires specialised equipment or access, we explain the approach and provide a fixed-price quote once scope is finalised onsite.
Do you come to our house to quote?
Yes. All jobs in Church Point are assessed onsite to confirm the scope and provide an accurate fixed-price quote. Quoting over the phone without seeing the issue creates risk for both parties, and we prefer to assess the affected area, explain what's needed, and provide a quote you can rely on before we begin.
What do plumbers do?
Plumbers install, repair, and maintain water supply, drainage, gas, and hot water service systems in commercial and domestic properties. This includes diagnosing faults, replacing failed components, clearing blockages, and ensuring systems comply with Australian Standards. Licensed plumbers are also trained to work safely with gas appliances and pressurised water systems, which is why regulated plumbing work must be performed by a licensed professional.
How do I stop my toilet running?
A toilet that keeps running after flushing usually has a faulty flush valve or inlet valve inside the cistern. Turning off the water supply at the tap behind the toilet will stop the flow temporarily, but the valve will need to be replaced to fix the issue permanently. Toilet repairs are typically straightforward and cost-effective when assessed by a licensed plumbing specialist.
The shower is leaking, how do I stop it?
Shower leaks from the tap or shower head are usually caused by worn washers or cartridges, and repairs are straightforward when the correct parts are available. If the leak is from behind the tiles or the shower base, the cause is likely a waterproofing failure, which requires more detailed assessment and may involve tile removal to access the membrane. A quick assessment onsite will confirm the source and the next step.
Do you service the entire Church Point area?
Yes. We service Church Point and the broader Northern Beaches region from our West Sydney dispatch hub. We also travel up to 60 km around Sydney for standard and emergency plumbing work, and we provide an ETA when you call so you know when to expect the technician.
Are you able to unblock drains?
Yes. We use high-definition CCTV check equipment and hydro jetting to locate and clear blockages in commercial and domestic drainage systems. If the blockage is caused by structural damage such as a collapsed pipe or root intrusion, we explain the options and provide a fixed-price quote for the repair once scope is confirmed onsite.
How fast can you come?
Urgent jobs are dispatched immediately from our nearest hub, and we provide an ETA when you call. Same-day service is available for general plumbing and gas enquiries when capacity allows. If the job is an emergency, we prioritise it and update you if traffic or access conditions change the arrival window.