Plumbing FAQ's in Campsie
These FAQs cover what Campsie locals commonly ask when they need an emergency plumber, including arrival expectations, how fixed pricing works, and what the first visit involves. If your situation is urgent, calling is the fastest way to confirm priority, get an ETA update where possible, and check call-out fee status for Campsie.
Do you provide emergency plumbing in Campsie 2194?
Yes, Fixed Today Plumbing provides 24/7 Emergency support for residential and commercial clients in Campsie 2194. Immediate dispatch applies to emergencies, meaning urgent jobs are allocated first from our Sydney dispatch points. If the job is not urgent, same-day service is available for all standard plumbing and gas enquiries, subject to existing bookings and traffic.
How quickly can an emergency plumber get to my Campsie address?
Fixed Today Plumbing provides immediate dispatch for emergencies, which means the nearest available licensed, insured plumber is allocated first. We provide clear arrival communication, including ETA updates where possible, but timing depends on current jobs, traffic, and access at your property. Sharing parking and entry instructions when booking helps avoid delays on arrival.
How does your pricing work for emergency plumbing?
Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour). After an onsite diagnosis confirms the scope, you receive a fixed-price quote with no hidden fees before work starts. The total price depends on access, parts, and urgency, and if the scope changes after investigation, the updated work is explained and confirmed before proceeding.
Is there a call-out fee in Campsie?
Call-out fees depend on location. No call-out fee for many service areas (check specific suburb pages). For Campsie bookings, the simplest approach is to confirm the call-out fee status when you book so you know what to expect before anyone attends. Once onsite, pricing is provided as a fixed quote based on confirmed scope.
Are your plumbers licensed and insured to work in Campsie?
Yes. Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting (NSW Licensed Plumber, Drainer & Gasfitter - 305428C) and the business is adequately insured, with current insurance policies maintained (Public Liability and Workers Compensation). Public Liability helps cover accidental property damage caused during work, and Workers Compensation relates to workplace injuries during the job.
What happens when you arrive for an emergency job in Campsie?
On arrival, the attending technician confirms identity and checks access and the affected area, especially in apartments or strata sites where entry rules can apply. The fault is then diagnosed using suitable tools, and a fixed-price quote is provided before starting work. After the repair, the system is tested and the work area is cleaned up before leaving.
Do you need to inspect the problem before giving a quote?
Yes. Fixed Today Plumbing confirms scope onsite before quoting because plumbing faults often look similar but have different causes behind walls, under floors, or in external drains. An inspection allows the plumber to confirm access, locate the fault, and match the repair to the actual cause. Once scope is confirmed onsite, you receive fixed, upfront pricing before work begins.
What should I do while waiting for an emergency plumber?
The safest step is to keep people away from the affected area and call a licensed and insured plumber so the situation can be assessed and made safe. If there is a gas smell, move people outside and arrange urgent attendance. For active leaks or overflows, minimise use of the affected fixtures until the plumber arrives, because continued flow can increase damage.
Do you work with strata managers and rental agents in Campsie?
Yes. Fixed Today Plumbing can coordinate with property managers, strata, or tenants for access and can work around booking windows when disclosed. We also provide receipts and invoices suitable for landlords, agents, and business records. If site rules apply, for example sign-in procedures, we follow them once confirmed at booking and on arrival.
What warranties apply to emergency plumbing work?
Fixed Today Plumbing provides a Lifetime Labour Warranty on all workmanship, which covers the labour component of the work we complete. Hardware and appliances are covered by standard manufacturer warranties, which vary by product. If there is a workmanship-related problem with a completed job, we will address it under the workmanship warranty, subject to inspection and confirmation of the cause.
