$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Riverstone

Licensed Plumber serving Riverstone

For your plumbing problem, start with the change you noticed. We’ll hear you out, inspect the issue, set out practical repair choices and price, then you decide whether work proceeds.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

Which Riverstone fault needs our help?

Describe the problem, your location and access to the affected part of your home. These details help us assess urgency and a suitable booking time for your visit.

About Fixed Today

How we select and train every plumber

We're a family-owned Sydney plumbing business that has served homeowners across Sydney since 2011. Riverstone is part of our service area. We take time to understand the change, inspect the fault and explain what our findings indicate before discussing options and price.

Licensed plumbers receive regular on-site and off-site training plus ongoing upskilling. In your home, this supports clear explanations, careful equipment use and respect for the work area.

Our regular police checks and drug screening are ongoing employment requirements, not pre-visit checks. They support consistent conduct while a plumber inspects the fault, completes approved work, tests it, cleans up and treats the work area with care.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Riverstone NSW 2765 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Blacktown City Riverstone service area
24/7 Emergency phone line

Bookings and callbacks

Arrange plumbing in Riverstone

Availability confirmed when you book For Riverstone
Licensed NSW plumbing business Riverstone is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Services

Residential plumbing for familiar problems

We help Riverstone homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements

No hot water, unstable temperatures, discoloured water or a leaking cylinder calls for checks of the unit, valves, controls and energy supply. We use the findings to set out realistic repair and replacement options.

For each option, we explain the likely interruption, fit with your household needs and full proposed price. You choose whether any of that work goes ahead.

  • Hot water problem investigation
  • Visible leak and supply checks
  • Practical repair and replacement choices
  • System options explained before approval
Book a hot water plumber

Blocked Drain Clearing

When one drain slows or several drains gurgle, smell or overflow, we first check the affected fixtures, usable access and the pipework we can inspect. This helps narrow the practical next steps without assuming an exact cause.

We then explain a suitable clearing method or CCTV inspection, including the proposed work and price. Nothing starts until you approve it.

  • Slow drain and overflow assessment
  • Suitable clearing methods explained
  • Camera inspection when warranted
  • Pipework repair options discussed
Clear a blocked drain
Urgent

Leak Detection and Pipe Repairs

A hidden leak may first appear as dampness, staining, bubbling paint or unusual water use. We inspect the signs, test accessible plumbing and review the surrounding area.

Those findings can point towards the likely source and workable access choices. We set out the proposed repair and price, and you choose whether to proceed.

  • Visible signs and pipework checks
  • Likely leak area narrowed down
  • Access and repair options explained
  • Completed plumbing repair tested
Book a pipe repair

Gas Fitting and Repairs

Leave the property, avoid electrical switches and naked flames, and call from a safe location if you suspect gas. Our licensed gas fitters assess the fault, outline the proposed repair clearly and give you the price before work begins.

Once the approved gas work is completed and tested, we then supply any required compliance documents.

  • Suspected gas leak testing
  • Gas supply and appliance checks
  • Connection and repair options
  • Any required compliance documents
Book a gas fitter

General Plumbing Repairs

When a tap drips, a toilet runs or pressure changes, we check the affected plumbing and the accessible connections around it. Our findings help us discuss the likely issue and practical repair choices clearly.

We outline the proposed work and price for your approval. Once completed, we test the agreed repair and take you through the result.

  • Dripping tap and running toilet repairs
  • Low pressure and noisy pipe checks
  • Fixture installation and replacement
  • Practical maintenance advice
Book a general plumber

Toilet Repairs

A toilet may keep running, leak at the base, flush weakly or block repeatedly, with symptoms that can change over time. We check the cistern, pan, seals, supply and connected drain alongside the affected plumbing.

The findings indicate whether an adjustment, part, reseal or drain service may help. We explain the proposed repair and price, then await your approval.

  • Toilet filling and flushing checks
  • Valve and seal repair options
  • Base leak and pan resealing
  • Connected drain assessment
Book a toilet repair

Leaking Tap and Fixture Repairs

When a tap leaks, binds or drips, we inspect its body, accessible connections and the surrounding surface for water damage during the initial assessment. The findings may indicate a washer, seal, cartridge or full fixture issue.

We explain the priced repair and replacement choices for your decision. After approved work, we test the completed repair.

  • Dripping and stiff tap assessment
  • Tap washer and cartridge repairs
  • Fixture and connection checks
  • Completed repair tested
Book a leaking tap repair

Bathroom Plumbing and Renovations

We handle bathroom fixture replacements plus the associated water and waste plumbing for upgrades or renovations. We first confirm the plumbing scope, connection points and access around the room.

Waterproofing, building work or electrical tasks may need your builder or another licensed trade. We explain those boundaries before the agreed plumbing starts.

  • Fixture replacement and connection work
  • Water and waste pipe changes
  • Bathroom renovation plumbing
  • Clear split between plumbing and other trades
Discuss bathroom plumbing
Before we even lift a tool

Scope and price precede approval

After assessing the fault, we outline the proposed work and what the price covers. You receive the fixed price, plus a separate explanation of any applicable after-hours surcharge, before approval.

  • Fault and access checks
  • Proposed repair scope and inclusions
  • Applicable after-hours surcharge
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. 282D18 Wed 19 Aug 2026

Itemised inclusions

  • Call-out feeThe call-out fee is $0 when you approve the quoted work. Any attendance charge is explained before booking. CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification$10M public liability cover. Licence numbers shown on every quote. CHECKABLE
  • Lifetime workmanship warrantyApplies to completed labour under the written workmanship guarantee terms. TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communicationThe available window and update method are confirmed when you book. CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260819 • SYDNEY
How It Works

Riverstone plumbing, from call to handover

For your plumbing enquiry, we inspect the problem, outline the proposed work and price clearly, gain approval, finish the agreed repair, test it and discuss the result.

Step 01
Step 01

Tell us what's wrong and where you are

Describe the fixture, the change and any visible damage. Separately flag flooding or sewage, then say whether gas may be leaking.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked
Access notes Added
Step 02
Step 02

We assess the fault

We inspect the fault and surrounding plumbing, then explain practical repair options. Hidden problems may require more testing or access before we propose work.

On-site Assessment

Fault checked in context

Symptoms checked
Likely cause explained
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

We explain the tested result at handover and show the work area. Keep your invoice and any relevant warranty or compliance details.

Completion Check

Result and records reviewed

Result tested
Work area cleaned
Invoice provided
When a hidden issue changes the scope, we pause the job and explain the reason, proposed change and revised price, then wait for approval before continuing.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Findings inform the repair we propose

We trace the likely moisture source and explain the suitable plumbing repair or next trade. Once you approve the proposed plumbing work and price, we complete only that agreed work, test it and explain the result.

Before

The moisture source is still unclear

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Customer Reviews

See why customers recommend our service

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Luke Soo Google
5 out of 5 stars

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google
5 out of 5 stars

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google
5 out of 5 stars

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google
5 out of 5 stars

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Lyndsay Cannell Google
5 out of 5 stars

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Chuncho Google
5 out of 5 stars

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
4.9 out of 5 761 customer reviews
What we check

Matching symptoms don't mean matching causes

Grease, roots or pipe damage can each affect a drain. Damp may come from failed seals, while hot-water issues can involve valves, controls or supply. We explain what may involve private pipework and when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Explain what stopped working and where, and tell us separately about active flooding or sewage and suspected gas. Add safe photos, useful access notes and your best contact. That information helps us prepare and assess urgency, but the plumber will inspect the problem on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Travel estimate

Estimate plumbing travel time to Riverstone

Our Riverstone travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your Riverstone street or a nearby suburb to view the estimate.

Approximate Service Zones

Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Sydney service history and what customers say

Use the figures below to check the business behind the plumbing work. They cover our operating history, credentials, service-area coverage and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Riverstone is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Blacktown City area

Riverstone service area

4.9★

From 761 customer reviews

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Scope and inclusions

What to expect with your final handover

At handover, we demonstrate the test result and leave the work area clean. Alongside your invoice, we identify applicable manufacturer warranty details; we also supply any required compliance documents. Call us with the timing and symptoms if the issue comes back.

  • Result checked and discussed
  • Work area left clean
  • Relevant handover records provided
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    PROVIDED
    ? Check the quote
  • Repair testing explained
    INCLUDED
    ? Check the quote
  • Compliance paperwork
    WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    INCLUDED
    ? Check the quote
  • Required follow-up recorded
    IF NEEDED
    ? Check the quote
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

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What do you need help with?
Preferred Contact Method
Homeowner's Handbook

Safe steps when plumbing warning signs appear

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Warning signs worth noticing

  • Watch for signs that suggest a hidden leak
  • Move away from floods, sewage and gas smells
  • Schedule checks for repeat drain faults
  • Keep damp marks open for inspection
  • Private drains, stormwater and wastewater responsibilities
Quote checklist

What to check in a plumbing quote

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

Confirm the plumbing licence before booking. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Questions to answer when booking

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Our service records show completed work across Riverstone and nearby Western Sydney in all 12 months of the past year.

Riverstone customers are supported by a wider service record covering 775+ customers across the Western Sydney.

Book us today
General Plumbing Newtown General Plumbing Newtown General Plumbing Glebe General Plumbing Rozelle General Plumbing Glebe General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

Our service records show completed work across Riverstone and nearby Western Sydney in all 12 months of the past year.

Riverstone customers are supported by a wider service record covering 775+ customers across the Western Sydney.

Book a licensed local plumber
  1. General Plumbing

    Schofields Within the past month
    Completed
  2. General Plumbing

    Marsden Park Within the past month
    Completed
  3. General Plumbing

    Rouse Hill Within the past month
    Completed
  4. General Plumbing

    Box Hill Within the past month
    Completed
  5. General Plumbing

    Marsden Park Current activity
    On site now
  6. General Plumbing

    Rouse Hill Current activity
    On site now
  7. General Plumbing

    Erskineville Within the past 2 weeks
    Completed
  8. General Plumbing

    Alexandria Within the past month
    Completed
When the problem keeps coming back

Repeat plumbing faults and symptoms

We consider when the problem occurs, earlier repairs and every affected fixture before selecting focused tests. We then explain what the findings indicate, outline the proposed repair and price, and wait for your approval.

Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Customer reviews

Read what customers say about the service

Look through the customer comments for practical detail about the service, communication and care taken inside the home. Focus on what is useful for your decision.

Archie Mihas Google
5 out of 5 stars

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
Charlie Google
5 out of 5 stars

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google
5 out of 5 stars

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Peter Shahatit Google
5 out of 5 stars

Great service. Reasonably priced and good quality workmanship. Replaced my hot water system and gave me a few options which I found helpful unlike the previous plumber who tried to over quote me.

Hot Water
Janet Li Google
5 out of 5 stars

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Candice Chu Google
5 out of 5 stars

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Nessa V Google
5 out of 5 stars

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Bas Bolyn Google
5 out of 5 stars

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Service areas by region

Browse all Sydney suburbs in our directory

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

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FAQs

Answers to common Riverstone plumbing questions

Answers on availability, urgent faults, prices, licensing and the residential plumbing services we provide in Riverstone.

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What do you need help with?
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Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Riverstone and nearby suburbs