Pipe burst? We’re rolling now.
Water going everywhere? Our licensed Sydney emergency plumbers help you shut off the main in seconds, race to your door, find the break and repair it; then hand you the report your insurer needs.
I need services for:
Burst pipes do not wait for business hours, and neither do we. Our emergency vans run around the clock with leak-detection gear, pipe stock and press-fit tooling on board, so the plumber who answers your call can actually stop the water and repair the break on the same visit.
From a corroded galvanised main flooding a Marrickville hallway to a tree-root split under a Hornsby driveway, our licensed crew has traced, contained and repaired the lot. Every emergency is triaged in under a minute, every plumber on the truck is fully ticketed, and every repair ends with the photos, moisture readings and a written report your insurer will ask for; not a scribble on the back of an invoice.
Current availability
Latest dispatch estimate
A burst pipe is what we drop everything for; tell us what’s happening and we’ll dispatch the closest emergency plumber and talk you through stopping the water while they drive.
Genuine savings on emergency and preventative pipe work; no fake countdowns, no “call to find out” pricing. What we quote before we start is what you pay.
Do this right now
These four moves limit the damage and keep everyone safe while your plumber is on the way. Work through them in order; then call us and we’ll dispatch the closest van and stay on the line if you need us to.
Track our emergency crews across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the nearest available plumber carrying leak-detection gear and pipe stock.
A burst pipe is one of the fastest ways to do tens of thousands of dollars in damage; and the wrong repair just moves the next failure a few metres down the line. Here is exactly what shifts when a licensed Sydney plumber handles it instead of a handyman or a quick DIY patch.
Before
After
No marketing fluff. Every emergency customer gets a thread like this the moment they call; triaged, plumber assigned, ETA, vehicle ID, knock at the door. When water is pouring in, you always know exactly who is coming and when.
The moment you call, we assess urgency and dispatch the closest van; then text you the plumber’s name, vehicle and live ETA. Not a queue, not a callback.
Before the plumber even arrives, we talk you through shutting the main and isolating power so the damage stops climbing while they drive.
We text when the plumber is 5 minutes away, including vehicle and plate, so at 2am you know exactly who is knocking before you open the door.
Photos, moisture readings and a written cause-and-repair report supplied on site; the evidence your claim needs, without chasing it later.
Every burst pipe and leak job we attended today, with the time the call came in, the actual arrival time, and whether we hit our estimate. We publish the misses too; and waive the call-out fee when we cause one.
Side-by-side with what most homeowners actually get when they call the first number that answers at midnight; no spin, no fine print. Just what we include as standard on a burst pipe job, and what tends to quietly get left off elsewhere.
Same upfront pricing whether it is a 2am mains burst, a slow leak you finally chased down, or a commercial flood shutting a business. Here is exactly what to expect from the first call to the compliance certificate.
Gushing pipe, wet ceiling, spinning meter, damp wall. We use this to triage urgency and load the right detection gear and pipe stock; copper, PEX or poly; onto the truck before we leave.
Booking Recorded
Visit details confirmed
A qualified plumber isolates the water, then locates the exact break using acoustic and thermal leak detection; no cutting open walls or digging up the yard to “have a look” first.
On-site Assessment
Fault checked in context
You get an itemised price to repair or replace the failed section, plus any pressure-related fix, before work starts. You approve it or walk away. No call-out fee, no pressure.
Scope and Price
Confirmed before repair
Most bursts are repaired on the first visit. We replace the failed section to AS/NZS 3500, pressure test the line, and email your compliance certificate and insurance report before we leave.
Completion Check
Result and records reviewed
Mains burst, ceiling coming down, water near the switchboard. We know what is genuinely urgent and dispatch the closest plumber with detection gear and pipe on board straight away.
Urgent Call Logged
Risk details recorded
We talk you through shutting the main at the meter, isolating power safely if water is near electrics, draining the lowest tap, and protecting your belongings; so damage is contained before we arrive.
Immediate Safety
Next safe step explained
We isolate the burst, locate it precisely, and carry out a permanent repair the same visit wherever possible; press-fit copper, PEX and poly stock is on the truck for exactly this.
Visit Arranged
Available window confirmed
Line pressure tested and restored, mains pressure checked, and a full report with photos and moisture readings supplied; the evidence your insurer needs, handed to you on site.
Work Recorded
Outcome explained
Strata, retail, hospitality, warehouse or office? We coordinate with building management, lift bookings and after-hours access so a burst does not shut you down for longer than it has to.
Access Details
Entry and parking recorded
Plumbing licence, $10M public liability, SWMS and JSA documents prepared and supplied before we step on site; no chasing paperwork while water is still running.
Responsibility Check
Shared services considered
We isolate the affected zone to keep the rest of the building operating, locate the break, and quote the repair plus any pressure or backflow work before proceeding.
Fault Located
Evidence guides the repair
Line repaired to AS/NZS 3500, pressure tested, and a WHS sign-off plus a compliance certificate and incident report provided for your building and insurance records.
Next Step Agreed
Access, scope and price clear
Every burst pipe repair is covered by our lifetime workmanship warranty and backed by the compliance certificate and insurance report you need to protect your home. No fine print, no exclusions buried in a PDF; the guarantee is explained in plain English on your invoice.
Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.
These tiles describe what we do; they are not separate booking pages. Tap through to the booking wizard on this page and tell us what is happening; we match you to the right response and quote from there. If water is actively pouring in, call us first; then work through the emergency steps above.
We attend burst and leaking pipes every day and every night across Sydney, from heritage terraces on ageing galvanised mains to new builds with a fitting that let go. Here is the volume behind the emergency team.
2,000+
Burst & leak jobs attended since 2010
44 min
Average emergency arrival time
96.8%
On-estimate arrival, 30-day average
24/7
Days a year we answer emergency calls
A burst pipe is a terrible night; the plumber who shows up decides how it ends. These are real customers; midnight call-outs, hidden leaks, insurance claims; telling you what the experience was actually like.
Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.
Settle once you’re happy with the work.
Itemised invoice emailed on the spot.
Afterpay & Zip on jobs over $200.
Tap-to-pay with Apple Pay or Google Pay.
A short editorial guide written by our senior emergency plumbers. No fluff, no scare tactics; just the moves that limit the damage tonight and the checks that keep it from happening again.
Questions to ask before they start
Our team is on the road today. Here’s where they’ve been.
Direct answers to the questions our emergency customers ask most. If yours is not here, call us; we’ll tell you straight, day or night.
Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.
Steven Bahbah Discover tell-tale signs like pooling water or pavers shifting that could indicate a burst underground pipe at your property. Learn how leak detection professionals find problematic lines and repair options like pipe relining that avoids full excavation. Get practical tips for assessing causes and fixing sunken pavers yourself.
Steven Bahbah Is your Sydney home insurance going to cover the cost of repairing a blocked drain? Our guide explains what your policy covers in an emergency plumbing situation.
Steven Bahbah Did you just find out that the pipe under your sink is leaking dirty water? We have got this guide to help you stop and prevent leaks in your kitchen before they become worse!
How can we help?
Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.
