Supply & install
Planning a new hot water system? Our licensed Sydney installers help you compare gas, electric, heat pump and solar, size it to your household, and lock in an upfront supply-and-install price before any work begins.
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We are not a generalist plumber who fits the occasional unit. Hot water is core to what we do, so the advice is impartial, the sizing is done from manufacturer tables, and the install is tidy, compliant and rebate-ready from day one.
Founded in 2010 by owner Steven Bahbah, our family-run team has planned and fitted new hot water systems across greater Sydney, from a first-time install in a Bondi renovation to a planned electric-to-heat-pump upgrade in Mosman. Every install is run by a fully ticketed plumber and gas fitter under NSW Licence 305428C, ends with a Certificate of Compliance, and shows the rebate value on day one, not as a promise to chase later.
Current availability
Latest dispatch estimate
New installs are what this page is about; but if you landed here for a repair or a different job, pick what you need and we’ll tailor everything to you.
Genuine value on new hot water installs; no fake countdowns, no “call to find out” pricing. Stack with any active manufacturer rebate or government incentive you qualify for.
Before you buy
A little prep before you install saves money for a decade. Work through these four checks; then use the enquiry form or comparison tool below and we’ll confirm everything on a free on-site visit.
Track our hot water install team across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available installer for a free on-site quote.
A new hot water system is a 10 to 15 year decision, and it is one of the easiest jobs to get wrong on price alone. Here is exactly what shifts when a licensed Sydney installer plans and fits it, instead of a handyman or a like-for-like guess.
Before
After
No marketing fluff. Every install customer gets a thread like this on the day; booked, installer assigned, ETA, vehicle ID, knock at the door. You always know what’s next.
Your 2-hour window, installer name, vehicle and exact system being fitted; confirmed by SMS within minutes. Not a queue, not a callback.
Once your installer leaves the depot the ETA SMS auto-refreshes. No need to call and ask whether they’re still coming.
We text when the installer is 5 minutes away, including vehicle and plate so you know who’s knocking before you open the door.
Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.
Every hot water install we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.
Side-by-side with what most homeowners actually receive when they pay $1,200 to $8,000 for a new hot water system; no spin, no fine print. Just what we include as standard on a supply-and-install, and what tends to quietly get left off elsewhere.
Same upfront supply-and-install pricing whether it is a straight swap, a first-time install in a renovation, or a strata upgrade. Here is exactly what to expect from the first call to the warranty card.
Household size, current fuel (gas, electric, LPG, solar), where the unit sits, and what matters most; lowest running cost, biggest rebate, or lowest upfront. We use this to shortlist the right system types before we visit.
Booking Recorded
Visit details confirmed
A licensed installer checks placement, gas and electrical, flue clearances and roof aspect, then sizes the system from manufacturer tables for your peak demand; so the unit is neither undersized nor wasteful.
On-site Assessment
Fault checked in context
You get itemised supply-and-install pricing for each suitable system, projected annual running cost, warranty length, and any NSW ESS and federal STC rebate you qualify for, pre-calculated. You decide; no upsell, no pressure.
Scope and Price
Confirmed before repair
A typical storage install takes 2 to 3 hours; heat pump and solar can be a half-day. We remove and recycle the old unit, fit a compliant tempering valve, set the thermostat to 60°C, then email your compliance certificate and warranty card before we leave.
Completion Check
Result and records reviewed
If your existing unit has given out, we prioritise a same-day or next-day install so you’re not left with cold showers, and we still take the time to size the new system properly rather than just matching the old one.
Urgent Call Logged
Risk details recorded
If the old unit is leaking, we talk you through closing the cold inlet and isolating power or gas safely, so damage is contained before the installer arrives.
Immediate Safety
Next safe step explained
Common 50L to 315L electric and gas units are carried on the truck for fast turnarounds. Heat pump and solar systems are typically ordered and installed within a day or two so you still get the efficient option, not a rushed compromise.
Visit Arranged
Available window confirmed
Pressure tested, temperature set to 60°C tank / 50°C delivery, tempering valve fitted, rebate lodged, and compliance certificate filed with NSW Fair Trading.
Work Recorded
Outcome explained
Strata, hospitality, gym, aged-care or commercial laundry? We coordinate with building management, lift bookings, and after-hours access ahead of the install.
Access Details
Entry and parking recorded
Plumbing licence (305428C), gas licence, $10M public liability, SWMS and JSA documents prepared and supplied before we step on site; no chasing.
Responsibility Check
Shared services considered
Like-for-like replacement, a right-sized upgrade, and an efficiency option (heat pump or solar) presented side by side with payback periods and rebates costed in.
Fault Located
Evidence guides the repair
After-hours, staged, or weekend installs available. We handle disposal of the old unit and provide WHS sign-off and a compliance certificate for your records.
Next Step Agreed
Access, scope and price clear
Every hot water install is covered by our lifetime workmanship warranty on the install and the full manufacturer warranty on the new unit and parts. Both are explained in plain English on your invoice. No fine print, no exclusions you have to dig out of a PDF.
Pick your household size; we’ll show the recommended capacity for every system type, based on Sydney averages and manufacturer sizing tables. Sizing a new system correctly is the single biggest factor in whether it runs out in winter.
Pick "6+" for large families.
Sized larger because off-peak elements heat overnight in one go.
Reheats much faster than electric, so smaller tanks cope easily.
Rated by simultaneous outlets. Two showers + a tap usually wants 24 L/min.
Slower recovery than gas. Size up if you have back-to-back morning showers.
Sized larger to carry through cloudy days without leaning on the booster.
Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.
These tiles describe the new systems we install; they are not separate booking pages. Tap through to the enquiry form on this page and tell us about your home; we match you to the right system and quote from there. Not sure which suits you? Use Compare systems or the sizing calculator further down.
We install new hot water systems every day across Sydney, from rentals in the Inner West to executive renovations on the Northern Beaches. Here is the volume behind the team.
1,500+
Hot water systems installed since 2010
4.9★
From 761 Google reviews
$1.4k
Avg combined NSW + STC rebate applied per heat pump
97.6%
On-time arrival, 30-day average
A new hot water system is a big decision. These are real customers; first-time installs, heat pump upgrades, solar conversions; telling you what choosing and installing with us was actually like. 4.9 stars from 761 Google reviews.
Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.
Settle once you’re happy with the work.
Itemised invoice emailed on the spot.
Afterpay & Zip on jobs over $200.
Tap-to-pay with Apple Pay or Google Pay.
A short editorial guide written by our senior hot water installers. No fluff, no brand bias; just the checks an experienced buyer makes before signing off on a new $4,000 system.
Six questions every buyer should ask
Our team is on the road today. Here’s where they’ve been.
Compare electric, gas, heat pump and solar side by side. Realistic Sydney price ranges, running costs and rebates so you can choose with confidence.
Question 1 of 3
Tell us about your household and what matters most, we’ll match you to the best hot water system in seconds.
How many people in the household?
Question 2 of 3
Pick one or two. We will weight your match accordingly.
Question 3 of 3
Longer stays favour the lowest running cost; shorter stays favour cheaper installs.
Your match is highlighted below
Best for: Small households, low upfront budget, off-peak power tariffs
Best for: Larger households with mains gas connection
Best for: Most households, best balance of efficiency and rebates
Best for: Sun-facing roofs, families running multiple showers a day
Prices are indicative installed ranges for a typical Sydney home, in line with NSW Energy guidance. The NSW Hot Water Upgrade Incentive is administered by IPART under the Energy Savings Scheme; eligibility requires the unit to be on the Clean Energy Regulator’s register, an installer partnered with an Accredited Certificate Provider, and a signed nomination form before work begins. Final amount is confirmed on your written quote.
Direct answers to the questions our install customers ask most. If yours is not here, give us a call; we’ll tell you straight.
Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.
Steven Bahbah Want to know how much energy your hot water unit is using daily? We compare gas and electric hot water systems, and show you how to calculate your energy usage.
Steven Bahbah Debating whether you should install an electric or gas hot water system? Well, we have written this article to help you make that decision. Find out the differences and both systems benefits here!
Steven Bahbah Discover the benefits, installation process, and cost considerations of transitioning to gas hot water systems. Make an informed decision with our comprehensive guide.
How can we help?
Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.
