With multiple distribution hubs across Sydney, Fixed Today dispatches licensed plumbers to your door rapidly. Fixed Today is the trusted local plumbing team Sydney households have relied on and returned to since 2011 for fast, dependable emergency support. For urgent emergencies like burst pipes, gas leaks, or sewage overflows, our average response time is under 30 minutes in most Sydney suburbs.
How dispatch works
- You call and tell us your suburb and what’s happening
- We carry out a rapid pre-dispatch screening—asking targeted questions about your symptoms and property structure (such as concrete slab vs timber subfloor, double brick, sandstone footings, or terracotta vs PVC drains) so our vehicle arrives stocked with the exact diagnostic and structural gear
- We identify the closest available licensed plumber to your area
- We provide a clear ETA on the phone before dispatching
- You receive SMS updates and can track your plumber in real time while they’re en route
What affects your ETA
- Time of day – peak traffic can add travel time; after-hours routes are generally faster
- Your suburb – we cover Greater Sydney, and properties closest to our regional hubs see the quickest arrivals
- Job priority – genuine hazards (uncontrolled water inundation, gas leaks, sewage overflows) are prioritised immediately
While you wait & upfront fixed pricing
Our phone support technician will talk you through safe isolation steps—such as shutting off the main water meter or gas meter valve—so your home stays protected until we arrive. See our guide on what to do while waiting for a plumber.
Once on site, our licensed plumber assesses the problem thoroughly and walks you through a clear task breakdown so you know every step involved before work starts. We provide an honest upfront fixed price with a $0 call-out fee on approved work.
Need someone now? Call 1800 349 338 – we’re on standby 24/7.