$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Box Hill

Licensed Plumber serving Box Hill

Tell us what’s changed with your plumbing problem. Our licensed plumbers inspect the affected plumbing, explain practical repair options and give you the proposed price before you decide.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written Job Details Keep the scope and cover together
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What needs plumbing attention in Box Hill?

Share what is happening, where you noticed it and how we can reach that area of your home. Add access notes or useful details so we can assess urgency, prepare for the visit and match the right service.

About Fixed Today

How our plumbers approach every visit

Fixed Today is a family-owned plumbing business serving Sydney since 2011. Our plumbers inspect the fault, explain the practical options and give you the proposed price before you decide. Box Hill is within our service area.

Licensing is the starting point for every plumber we employ. We add regular on-site and off-site training, plus ongoing upskilling that keeps the team current as standards, systems and equipment develop.

Our employment checks also include regular police checks and drug screening. Together, licensing, training and checks define who represents Fixed Today in a customer’s home.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Box Hill NSW 2765 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
The Hills Shire Box Hill service area
24/7 Emergency phone line

Bookings and callbacks

Check plumbing availability in Box Hill

Availability confirmed when you book For Box Hill
Licensed NSW plumbing business Box Hill is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Services

Help for eight common plumbing problems

We help Box Hill homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements

A cold shower, uneven temperatures, discoloured water or a leaking hot water unit can each have a different cause. We assess the hot water unit and its accessible valves, controls and energy connection to work through the practical options.

We then explain whether repair or replacement is practical, what each option involves and the proposed price. You choose what suits the system, your household and your budget.

  • Hot water problem investigation
  • Visible leak and supply checks
  • Practical repair and replacement choices
  • System options explained before approval
Book a hot water plumber

Blocked Drain Clearing

A single sluggish drain can have a local obstruction. When several drains gurgle, smell or back up together, the problem may sit further downstream. We inspect the affected drains, available access and accessible pipework. Those checks guide the clearing method and whether a CCTV inspection would be useful.

Once the assessment is complete, we set out the clearing or repair options and price. We wait for your approval before beginning the agreed work.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Urgent

Leak Detection and Pipe Repairs

Ceiling marks, damp surfaces, flaking paint or an unusual water bill can point to a concealed leak. We investigate the accessible plumbing and use diagnostic tools where useful, which helps limit any opening of walls, ceilings or floors.

Once the likely area is clearer, we talk through access, repair choices and price. You approve the plumbing work before it begins, and we test it when complete.

  • Visible signs and pipework checks
  • Likely leak area narrowed down
  • Access and repair options explained
  • Completed plumbing repair tested
Book a pipe repair

Gas Fitting and Repairs

Our licensed gas fitters handle household gas faults, appliance connections, repairs and installations. If you notice a gas smell, leave, avoid electrical switches and flames, and call us from somewhere safe.

We explain the test results, recommended work and proposed price, then wait for your approval before starting the repair. After we complete gas work, we test it and provide any required compliance paperwork at handover.

  • Licensed gas fault assessment
  • Gas line repairs and connections
  • Gas appliance installation work
  • Compliance paperwork where required
Book a gas fitter

General Plumbing Repairs

A running toilet, weak pressure, noisy pipe, leaking fixture or dripping tap may involve different parts of the plumbing. We inspect the affected fixture and accessible pipework, then explain the practical repair or replacement options and proposed price.

We wait for your approval before carrying out the agreed work. The completed repair is tested, and we explain what the test showed.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber

Toilet Repairs

A toilet that runs, leaks at the base, flushes poorly or blocks repeatedly can involve the cistern, pan, seals, supply or connected drain. We inspect the toilet, accessible connections and connected drainage to work out which repair options are practical.

After the assessment, we outline the repair choices and proposed price. You approve the agreed toilet work before it begins.

  • Toilet filling and flushing checks
  • Valve and seal repair options
  • Base leak and pan resealing
  • Connected drain assessment
Book a toilet repair

Leaking Tap and Fixture Repairs

When a tap will not shut off cleanly, feels hard to turn or leaks at the base, more than one part may be responsible. We assess the tap and accessible plumbing, including any signs of water damage around the fixture.

Before starting, we set out the practical options and price for your approval. The completed tap repair is tested, and we talk you through the outcome.

  • Tap shut-off and stiffness checks
  • Washer seal or cartridge replacement
  • Fixture repair or replacement options
  • Agreed tap work tested
Book a leaking tap repair

Bathroom Plumbing and Renovations

New bathroom fixtures have to work with the existing water and waste connections, room layout and waterproofed areas. We can replace fixtures and complete the plumbing needed for a bathroom renovation.

Before starting, we set out the plumbing work, access requirements and any parts of the project that need your builder or another trade.

  • Plumbing for new bathroom fixtures
  • Water and waste connections updated
  • Renovation plumbing completed
  • Builder or trade tasks made clear
Discuss bathroom plumbing
Before we even lift a tool

Your fixed repair price before approval

Once the assessment is complete, we talk you through the proposed work and its inclusions. The proposed price covers the agreed repair, parts, labour and access. We also explain any after-hours surcharge that applies to the booking. You decide whether to approve the work.

  • Assessment and access requirements
  • Agreed parts and labour
  • Any applicable after-hours surcharge explained
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. 3484AC Thu 6 Aug 2026

Itemised inclusions

  • Call-out feeThe call-out fee is $0 when you approve the quoted work. Any attendance charge is explained before booking. CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification$10M public liability cover. Licence numbers shown on every quote. CHECKABLE
  • Lifetime workmanship warrantyApplies to completed labour under the written workmanship guarantee terms. TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communicationThe available window and update method are confirmed when you book. CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260806 • SYDNEY
How It Works

Your Box Hill plumbing job, start to finish

Your visit follows a clear order: details first, then an on-site assessment of the plumbing fault. We explain the work and price, wait for your approval, complete the repair, test it and finish with handover.

Step 01
Step 01

Tell us what’s wrong and where you are

Describe the affected fixture, when the problem began and any visible damage. Flag flooding, sewage or a gas smell clearly when you call.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked
Access notes Added
Step 02
Step 02

We assess the fault

Our plumber assesses the fault in context, including accessible connections and related fixtures. We make further testing or access clear when the first checks cannot narrow down the likely source.

On-site Assessment

Fault checked in context

Symptoms checked
Likely cause explained
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

At handover, we explain the completed work and how it was tested, then leave the area tidy. We also provide your invoice, warranty details and any required compliance documents.

Completion Check

Result and records reviewed

Result tested
Work area cleaned
Invoice provided
If the agreed work changes, we stop, explain why and give you a revised price before asking for approval to continue.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Trace the likely source before repair

A ceiling stain may come from a pipe, fitting, seal or waterproofed surface. We investigate the likely moisture path, explain the appropriate plumbing work and price, then test the completed plumbing repair.

Before

A visible stain with no confirmed source

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Source known, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Customer Reviews

What customers say about the service

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Luke Soo Google
5 out of 5 stars

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google
5 out of 5 stars

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google
5 out of 5 stars

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Lyndsay Cannell Google
5 out of 5 stars

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Jennifer Young Google
5 out of 5 stars

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Chuncho Google
5 out of 5 stars

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
4.9 out of 5 761 customer reviews
What we check

Similar symptoms can have different causes

Grease buildup, roots and pipe damage can each slow or block a household drain. Damp surfaces may come from pipework, fixtures, seals or waterproofing; hot water problems may involve valves, controls or the energy supply. We check private pipework and explain when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Tell us what changed and where, whether flooding or sewage is present, and separately whether you suspect a gas leak. Safe photos, access details and the best contact help us prepare. The plumber still assesses the fault on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Travel estimate

Estimate plumbing travel time to Box Hill

Our Box Hill travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your Box Hill street or a nearby suburb to view the estimate.

Approximate Service Zones

Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Licence, insurance, history and customer feedback

Use the figures below to check the business behind the plumbing work. They cover our operating history, credentials, service-area coverage and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Box Hill is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

The Hills Shire area

Box Hill service area

4.9★

From 761 customer reviews

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

The workmanship on every completed job is backed by our lifetime guarantee. Any products we supply also come with their manufacturer warranty. Your job history, invoices and warranty details stay together in the online customer portal, ready whenever you need them.

Scope and inclusions

What happens at plumbing handover

Before we leave, we explain the work completed, how we tested it and whether any follow-up is needed. You receive the invoice and any required compliance documents. If the repair was temporary, we record the practical next step.

  • Work summary and test result explained
  • Invoice and any required compliance documents provided
  • Any practical follow-up made clear
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    PROVIDED
    ? Check the quote
  • Repair testing explained
    INCLUDED
    ? Check the quote
  • Compliance paperwork
    WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    INCLUDED
    ? Check the quote
  • Required follow-up recorded
    IF NEEDED
    ? Check the quote
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

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What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

Practical checks when plumbing trouble appears

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Warning signs worth noticing

  • Changes that can signal a hidden leak
  • Leave the area if you smell gas
  • Recurring drain trouble needs investigating
  • Check a damp mark before repairing the surface
  • Private drains, stormwater and wastewater responsibilities
Quote checklist

What a proper quote should include

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

How to verify a NSW plumbing licence. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Information that helps us prepare

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Our service records show completed work across Box Hill and nearby Western Sydney in all 12 months of the past year.

The supporting records across the Western Sydney cover 775+ customers and back each Box Hill booking with broader team capacity.

Book us today
General Plumbing Rozelle General Plumbing Glebe General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

Our service records show completed work across Box Hill and nearby Western Sydney in all 12 months of the past year.

The supporting records across the Western Sydney cover 775+ customers and back each Box Hill booking with broader team capacity.

Book a licensed local plumber
  1. General Plumbing

    Rouse Hill Within the past month
    Completed
  2. General Plumbing

    Box Hill Within the past month
    Completed
  3. General Plumbing

    Rouse Hill Current activity
    On site now
  4. General Plumbing

    Erskineville Within the past 2 weeks
    Completed
  5. General Plumbing

    Alexandria Within the past month
    Completed
  6. General Plumbing

    Erskineville Within the past month
    Completed
  7. General Plumbing

    Pyrmont Scheduled this week
    Scheduled
  8. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed
When the problem keeps coming back

Why recurring plumbing faults keep returning

A recurring fault needs context as well as another look at the latest symptom. We review when it happens, which fixtures are involved and what has already been repaired before proposing further tests.

Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Customer reviews

Read what customers say about the service

Read the customer comments and look for useful detail about the first call, updates during the job and care for the home. Use the examples that matter to your decision.

Janet Li Google
5 out of 5 stars

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Charlie Google
5 out of 5 stars

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google
5 out of 5 stars

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Matt Lee Google
5 out of 5 stars

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Archie Mihas Google
5 out of 5 stars

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
Nessa V Google
5 out of 5 stars

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Candice Chu Google
5 out of 5 stars

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Bas Bolyn Google
5 out of 5 stars

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Service areas by region

Browse the suburbs our plumbers cover

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FAQs

What Box Hill homeowners ask about plumbing

Find practical answers about urgent faults, pricing, licensing and household plumbing work in Box Hill.

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Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Box Hill and nearby suburbs