Emergency Plumber Voyager Point

Emergency plumbing call-outs in Voyager Point covers urgent situations where immediate action reduces damage or makes the property safe: broken pipes actively flooding, sewer lines backing up into the home, complete hot water failure in winter, or gas leaks creating a safety risk. These are prioritised for same-day dispatch, with urgent jobs sent out first from the nearest available hub. If inspection reveals a simpler fix or a non-urgent repair, the scope is explained and you decide whether to proceed once the fixed quote is confirmed.

When a burst pipe is reported, the first step is stopping the water flow and assessing the damage. We isolate the affected section, confirm what needs replacing, then provide a fixed price for the repair before starting work. Testing is done after the repair to verify pressure and check for additional leaks. In practice, we see burst pipes most often in older copper joints or where ground movement has stressed the line, so the inspection sometimes uncovers related weak points that are flagged for monitoring.

Blocked drains that cause flooding or sewage backup are treated as urgent. Initial assessment involves locating the blockage using a CCTV drain camera, which shows whether it's a root intrusion, collapsed section, or debris buildup. High-pressure water jetting clears most obstructions, and the camera is run again after clearing to confirm full flow is restored. For structural damage found during inspection, pipe lining or excavation options are explained and quoted separately.

Gas leaks require licensed gas fitting and immediate safety protocols. If you smell gas (the added "rotten egg" odour), the safest action is to leave the property, avoid switching anything electrical on or off, and call a licensed gas fitter from outside. We use combustible gas detectors and pressure testing to locate leaks and verify the system is gas-tight after repairs. All gas work is completed to AS/NZS 5601.1 standards, and a compliance certificate is provided where required.

You don't need to diagnose the fault before calling. Describe what you're seeing (water pooling, no hot water service, smell of gas, drain backing up), and we'll allocate the right technician and confirm the ETA when you book. Our process prioritises making the situation safe, confirming the scope, then providing a fixed quote before repair work proceeds.

A blocked drain in Voyager Point is cleared by identifying the blockage location and type, then removing it using the least disruptive method for the pipework. This covers typical kitchen, bathroom, and laundry blockages in accessible lines; if camera inspection shows structural damage or a collapsed section, the repair options are explained and scope is defined before any additional work proceeds.

The usual sequence starts with a visual inspection of the affected fixture and access points. If the blockage isn't at the trap or gully, a high-definition CCTV drain camera is fed through the line to locate the obstruction and confirm what's causing it. Tree root intrusion shows up as fine tendrils that have entered cracks and expanded over time, trapping debris. Fat and grease buildup appears as a narrowed pipe diameter with solidified coating on the walls. Foreign objects (wipes, toys, construction debris) are visible as physical obstructions.

Once the blockage type is confirmed, high-pressure water jetting is used to clear it. The jetter nozzle fires water at 3,000-5,000 PSI, pulverising roots and scouring grease from pipe walls. After clearing, the camera is run again to verify full flow is restored and to check for any structural issues that might cause future blockages. If the pipe shows cracks, root damage, or corrosion, options like pipe relining (a no-dig repair that creates a new pipe within the old one) or targeted excavation are discussed and quoted separately.

For properties with recurring blockages, the underlying cause is usually tree roots seeking moisture or a sagging section where debris settles. The CCTV footage shows exactly what's happening, and we explain whether a one-off clearing will hold or if a permanent fix is needed. All drainage work follows Sydney Water requirements, and we can provide documentation where needed for insurance or strata records.

Roof and gutter leaks at Voyager Point properties are traced to the source and repaired to prevent water entering the structure. Common causes include cracked or lifted tiles, deteriorated flashing around penetrations like vents or skylights, rusted or separated gutter joints, or blocked downpipes causing overflow. The assessment identifies where water is entering and what's allowing it through.

On first inspection, the usual signs are water stains on ceilings or walls, pooling in the roof space, or visible exterior damage to gutters and downpipes. We check the roof surface for damaged or missing components, inspect flashing and sealant around joints, and clear any debris from gutters that's causing water to back up. A pattern we notice is that small leaks often worsen quickly once water starts tracking through, so early intervention reduces the repair cost and prevents internal damage.

Repair scope depends on what's failed. Minor gutter leaks are sealed or re-joined; damaged sections are replaced if corrosion has weakened the material. Roof penetrations are re-flashed and sealed to prevent future water entry. Blocked downpipes are cleared to restore proper drainage. Where damage is extensive or the roof covering has reached the end of its serviceable life, replacement options are explained and quoted separately.

After completing the repair, we verify that water flows correctly through gutters and downpipes, and we provide recommendations for ongoing maintenance (like regular gutter cleaning) to reduce the likelihood of future blockages. All work is done with attention to safe access and proper fall protection, and the site is left clean once the job is finished.

When a toilet at a Voyager Point property is leaking, running continuously, or not flushing properly, Fixed Today Plumbing diagnoses the fault and repairs or replaces the failed component. Common causes include a worn flapper valve that doesn't seal the cistern properly, a faulty fill valve that keeps running, a cracked cistern or bowl, or a blocked or damaged waste connection. The assessment confirms which part has failed and what's involved in the repair.

What usually happens during a toilet repair: we check the cistern internals (flapper, fill valve, flush button mechanism), inspect the pan for cracks, check the waste seal and floor connection, then explain what needs replacing. Most internal cistern faults are fixed by replacing the valve or flapper, and testing is done immediately to confirm the toilet refills correctly and stops when full. For leaks at the base, the pan is often resealed or, if the waste connector is damaged, the toilet may need to be lifted and reset.

A pattern we see regularly is that continuous running is caused by a flapper that's degraded and no longer seals, which wastes significant water and increases bills. Catching this early reduces water waste and prevents the fill valve from overworking. For older toilets with cracked pans or cisterns, replacement is usually the more reliable option, and we provide quotes for both repair and replacement so you can decide based on cost and expected lifespan.

After completing the repair, the toilet is flushed multiple times to confirm it refills properly, stops at the correct level, and doesn't leak at any connection points. If the fault was a symptom of a broader drainage issue (slow draining suggesting a partial blockage), we explain the options for further investigation and scope confirmation.

A broken pipe at a Voyager Point property requires immediate action to stop water flow and prevent ongoing damage. Fixed Today Plumbing isolates the affected section, assesses the damage, then provides a fixed quote for the repair once the scope is verified. This covers accessible pipe bursts in visible or sub-floor locations; if the burst is concealed in a wall or slab and access is restricted, the options for locating and repairing it are explained before proceeding.

In practice, broken pipes happen most often where ground movement has stressed joints (especially in reactive clay soils that shift with moisture changes), where corrosion has weakened older metal pipes, or where freezing temperatures have caused expansion and cracking. The priority is stopping the water, either by shutting off the mains or isolating the affected section at a stop valve. Once water is controlled, we assess the damage to surrounding areas and confirm what pipe material and length needs replacing.

For concealed leaks where water is visible but the source isn't obvious, we use electronic ultrasonic leak detection to pinpoint the location without unnecessary excavation or wall removal. Once the leak is located, access is gained with the least disruptive method, the damaged section is cut out and replaced, then the system is pressure tested to verify no additional leaks exist and the repair holds under normal flow.

After completing the repair, we check surrounding pipework for signs of stress or corrosion that might indicate additional weak points. If related issues are found, we explain the risk and provide quotes for preventive repairs, but you decide what's done and when. All pipe repairs are backed by our Lifetime Labour Warranty on workmanship, and we provide documentation suitable for insurance claims where water damage has occurred.

General plumbing at Voyager Point properties covers non-emergency repairs, installations, and maintenance that keep the plumbing system functional and compliant. Fixed Today Plumbing provides a full range of residential and light commercial plumbing services, from replacing taps and fixing leaking toilets to installing new fixtures, upgrading pipework, and ensuring backflow prevention devices meet current standards.

Typical general plumbing work includes replacing worn taps and mixers, repairing or replacing leaking toilet cisterns, fixing dripping showerheads, installing new appliances like dishwashers or washing machines, upgrading old galvanised pipes to copper or PEX, and installing or servicing backflow prevention devices and thermostatic mixing valves (TMVs) to meet compliance requirements. Each job starts with confirming what's needed, providing a fixed quote, then completing the work to Australian Standards.

For properties undergoing renovations or upgrades, we provide detailed quotes covering rough-in work (the pipework installed before walls and floors are closed up), fixture installation, and final connection and testing. We coordinate with other trades where needed and work around access windows to minimise disruption. All rough-in work is pressure tested and photographed before being covered, and final fixtures are installed and tested once finishes are complete.

Preventive maintenance like checking Tempering Valve operation, testing backflow devices, servicing hot water systems, and inspecting older pipework for corrosion helps catch small issues before they become expensive failures. We can provide maintenance schedules for rental properties, strata buildings, or commercial sites, with documentation suitable for compliance records. Every job is backed by our Lifetime Labour Warranty on workmanship, with manufacturer warranties covering any parts or appliances supplied.

Commercial plumbing for Voyager Point businesses focuses on minimising downtime and maintaining operational safety. Fixed Today Plumbing handles repairs, installations, and compliance work for offices, retail sites, cafés, warehouses, and light industrial properties, with clear communication and documentation suitable for business records and compliance reporting.

Common commercial work includes clearing blocked grease traps and floor drains, repairing or replacing damaged fixtures in staff or customer amenities, servicing or upgrading hot water systems, installing backflow prevention devices to meet council requirements, and responding to urgent situations like leaking pipes or sewer backups that affect business operations. Jobs are scheduled around trading hours where possible, or completed after-hours to avoid disrupting customers and staff.

For new fitouts or refurbishments, we provide detailed scopes covering plumbing rough-in, fixture supply and installation, compliance device installation, and final testing and commissioning. We coordinate with project managers, builders, and other trades, and provide progress documentation and completion certificates where required. All work is completed to AS/NZS 3500 standards, and compliance certificates are issued for regulated installations like backflow devices, TMVs, and commercial hot water systems.

Preventive maintenance contracts are available for businesses that need regular servicing of grease traps, backflow devices, hot water systems, or high-use fixtures. Scheduled visits reduce the risk of unexpected failures during busy periods, and we provide maintenance logs suitable for health inspections or lease compliance. All commercial work is backed by our Lifetime Labour Warranty on workmanship, with clear invoicing and documentation for accounting and tax purposes.