Blocked Drain FAQ's in Villawood
What typically causes blocked drains in Villawood properties?
Blocked drains in Villawood usually result from tree root intrusion in aging terracotta or clay pipes, fats and oils solidifying in kitchen waste lines, or foreign objects like sanitary products and wet wipes trapped in toilet drains. Roots enter through cracks as they seek moisture, then expand and trap debris. Fats cool and harden as they move through pipes, catching food particles and narrowing the flow path over time.
How do you locate a blockage before clearing it?
We insert a high-definition CCTV drain camera into the line through an access point like a floor waste or inspection opening. The camera travels through the pipe and transmits a live feed showing the blockage type, its exact location, and the pipe condition. This confirms whether hydro-jetting will clear the obstruction or if structural damage requires relining or excavation, and we explain the findings before quoting.
Is there a call-out fee for blocked drains in Villawood?
Many service areas covered by Fixed Today Plumbing have no call-out fee, but it's best to confirm the call-out fee status for Villawood when you book. Once onsite, we assess the blockage and provide a fixed-price quote before clearing work starts. The quote covers locating the obstruction, clearing it, and verifying flow is restored, so you know the total cost upfront.
What should I do if sewage is backing up through floor drains?
Stop using all fixtures connected to the affected drainage line, as continued use forces more wastewater into the backup. If sewage is rising through a shower or floor drain, do not flush toilets or run taps upstream of that point. Call us immediately for emergency dispatch. We'll prioritise the job, arrive with pumping and clearing equipment, and restore flow as quickly as possible to limit damage and health risks.
Can tree roots be removed without digging up the yard?
In most cases, yes. We use high-pressure hydro-jetting to cut through root masses and scour them from the pipe walls without excavating. The jetting nozzle fires water at pressures between 3,000 and 5,000 PSI, which is strong enough to shatter roots but safe for PVC, copper, and cast iron pipes. If roots have caused significant structural damage to the pipe, relining the affected section seals the cracks and prevents roots from re-entering.
How long does it take to clear a typical blocked drain?
A straightforward blockage in an accessible line usually takes one to two hours, including CCTV check, clearing with hydro-jetting or a drain snake, and verifying flow is restored. Time varies depending on the blockage depth, pipe access, and whether structural damage is found during inspection. We provide an estimated timeframe once scope is agreed, and the fixed quote includes the full job regardless of how long it takes.
What's the difference between clearing a blockage and relining a pipe?
Clearing removes the obstruction and restores flow, but if the pipe has cracks or joint separation, roots and debris will eventually return. Relining involves inserting a resin-coated liner into the existing pipe, which is then inflated and cured to form a seamless inner layer. This seals cracks, eliminates root entry points, and extends pipe life without excavation. We explain both options after inspection so you can choose based on cost and long-term value.
Do you provide same-day service for blocked drains in Villawood?
Yes, service the same day is available for most blocked drain callouts, depending on current bookings and booking time. We dispatch from our West Sydney hub, which typically allows us to reach Villawood properties within standard response windows during business hours. For urgent drainage failures where sewage is backing up or a fixture is unusable, we prioritise the job and provide an ETA when you book.
Are your plumbers licensed and insured for drainage work?
All our plumbers hold NSW licences covering Plumbing, Drainage, and Gas Fitting. We carry Public Liability insurance, which protects you if accidental property damage occurs during the work, and Workers Compensation insurance, which covers workplace injuries onsite. Licence and insurance details are confirmed when you book, and our plumbers can provide identification and proof of licensing on arrival if requested.
What happens if the blockage is in the main sewer line outside my property boundary?
Sydney Water is responsible for blockages in the main sewer line beyond the property boundary, while property owners are responsible for blockages within their boundary. We use camera inspection to determine where the blockage is located. If it's in the main sewer, we advise you to contact Sydney Water directly. If it's within your property, we provide a fixed quote to clear it and explain any access or excavation requirements.