Emergency Plumber Thornleigh

A drain blockage usually shows up as slow drainage at sinks, showers, or floor wastes, and can escalate to complete backups or overflow if the restriction isn't cleared. The blockage might be caused by accumulated grease and soap scum in kitchen lines, hair and hygiene products in bathroom drains, or tree roots infiltrating external sewer pipes through cracks or joins. In Thornleigh, older properties with original clay or terracotta sewer lines are more prone to root intrusion, while newer PVC systems tend to block from internal debris buildup rather than structural failure.

When we attend a drain blockage, the first step is locating where the restriction sits. For internal blockages close to the fixture, we often use mechanical clearing or hydro jetting to break up and flush the obstruction. If the blockage is further down the line or suspected in the external sewer, we run a CCTV drain camera through the pipe to visually confirm what's causing it, whether that's roots, collapsed sections, or solidified waste. The camera footage shows the exact location and depth, which determines the clearing method and whether any structural repair is needed.

High-pressure water jetting is effective for most blockages because it scours the pipe walls and removes buildup that mechanical tools leave behind. For root-affected pipes that are otherwise structurally sound, drain relining can be an option, this involves inserting a resin-coated liner into the existing pipe and curing it to form a new, seamless interior surface without excavation. Relining is quoted separately after inspection confirms the pipe is suitable; if the line has collapsed or severe structural damage, excavation and replacement may be required instead, and we explain both options with costs before proceeding.

We also provide leak identification services using electronic and thermal imaging tools when there's suspected water loss behind walls or under slabs. Early detection reduces the risk of concealed damage and allows repairs to be scoped accurately. Once the blockage is cleared or the repair is completed, we test the line by running water and, where applicable, verifying flow with the camera to confirm the restriction is gone and the pipe is functioning as it should.

Emergency plumbing assistance in Thornleigh covers urgent situations where active water flow, gas leaks, or complete system failures create immediate risk or property damage. Fixed Today responds to these jobs by dispatching the nearest available licensed, insured plumber from our West Sydney hub, with urgent calls prioritised and sent out as soon as the nature of the emergency is confirmed. An ETA is provided when you book, and if traffic or a prior job affects arrival timing, we update you so you know when to expect the technician onsite.

Typical emergency scenarios include ruptured pipes flooding a bathroom or subfloor, toilets or drains backing up and overflowing, gas leaks detected by smell or hissing sounds near appliances, and hot water system failures that pose scalding or pressure risks. For active leaks, the priority is isolating the water supply to stop further damage, this might involve turning off the mains or isolating a specific fixture, which we guide you through by phone if needed while the plumber is en route. Gas leaks require immediate isolation of the gas supply at the meter and ventilation of the area; do not operate electrical switches or ignition sources until a licensed gasfitter has confirmed the system is safe.

When the plumber arrives, the first step is making the situation safe: stopping the water flow, isolating gas, or securing the affected area. We then assess what caused the failure, whether it's a corroded pipe joint, a ruptured hose connection, a faulty gas appliance, or a pressure-related rupture. Once the immediate risk is controlled, we explain what's required to restore function and provide a fixed-price quote for the repair work before proceeding. The quote includes labour, parts, and any disposal or cleanup associated with the job. You make the decision to proceed once you understand what's involved and what it will cost.

Our vehicles carry a comprehensive range of parts, tools, and testing equipment, including pipe fittings, valve assemblies, gas testing devices, and leak detection tools. This allows us to complete most emergency repairs during the same visit, rather than scheduling a return trip for parts. For broken pipe repairs, we cut out the damaged section and install a new fitting or length of pipe, then test the system under full pressure to confirm there are no leaks at the repair point. Gas repairs involve replacing faulty components, pressure-testing the line, and issuing a compliance certificate where required by NSW regulations.

Gas fitting services extend beyond emergency response to include new appliance installations, gas line extensions for cooktops or heaters, and annual safety inspections for commercial properties. All gas work is performed by licensed gasfitters and tested to ensure the system is gas-tight before being returned to service. We also provide documentation for insurance claims or body corporate records when required, particularly for strata properties where maintenance logs must be kept current.

Our pricing model is fixed-price by the job, not hourly. Once scope is verified, the quoted price covers the entire repair including labour, parts, testing, and cleanup. There are no hidden costs or additional charges unless the scope changes, for example, if inspection reveals additional damage that wasn't visible initially, we explain what's required and provide a separate quote for that work before proceeding. This approach removes pricing uncertainty and allows you to approve the cost before any work begins.

We work across all property types in Thornleigh, from older stand-alone homes near the bushland edges to newer townhouses and units closer to the station precinct. Access requirements vary, some streets have limited parking, and strata buildings may require coordinated entry or advance notice to access common areas or shut off mains water. When you book, let us know if there are access restrictions, strata requirements, or specific entry instructions, and we'll factor that into the scheduling and arrival process. For strata properties, we can provide documentation suitable for building managers and maintenance records, including photos of the work area before and after, and copies of any compliance certificates where applicable.

Professional conduct is a non-negotiable standard. Our technicians arrive in uniform, introduce themselves before entry, and use drop sheets or protective coverings in work areas to protect floors and surfaces. We clean up the immediate work area at the end of the job and remove any debris generated during the repair. Tools are kept contained, and we isolate the work area where practical to minimise disruption if the property is occupied during the repair. Boot covers are used when requested or when site conditions require them, and we confirm that water and gas supplies are restored and functioning correctly before we leave.

Fixed Today has been operating in Sydney for over 15 years, with a multi-van fleet and a near-perfect rating based on 800+ verified reviews. We're a family-owned business, and our reputation depends on delivering what we promise: same-day availability for urgent work, transparent pricing with no surprises, and workmanship that's backed by a Lifetime Labour Warranty. If you're dealing with an active leak, a gas smell, or any plumbing situation that can't wait, a quick call is enough to confirm urgency and arrange dispatch. We'll provide an ETA, explain what to expect during the visit, and get a NSW-licensed plumber onsite to assess, quote, and resolve the issue as quickly as conditions allow.