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Emergency Plumber Five Dock

Fixed Today Plumbing dispatches licensed emergency plumbers to Five Dock 24/7 from our West Sydney hub. Immediate response for burst pipes, blocked drains, hot water failures, and gas emergencies across the Inner West.

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Fixed Today Plumbing dispatches emergency plumbers to Five Dock 24/7 from our West Sydney hub, reaching Inner West properties rapidly for broken pipes, blocked drains, hot water failures, and gas leaks. We're properly licensed in NSW (Licence 305428C) and insured with Public Liability and Workers Compensation, meaning you're protected if accidental property damage occurs during urgent work. With over 15 years operating across Sydney and a multi-van fleet, we handle emergency service calls where timing matters, immediate dispatch means the nearest available technician is allocated and an ETA is provided when you book.

Five Dock's housing stock mixes Federation-era homes with newer developments, and we've worked across both. Older terracotta drains are prone to root intrusion from established street trees, while post-2000 builds occasionally see pressure fluctuations in upper-floor units. Parking along Great North Road and around Five Dock Leisure Centre can be tight during peak hours, so we schedule access time windows where needed and use smaller vehicles when street access is restricted. If a job requires strata coordination or specific entry instructions, let us know when booking, we follow site requirements and provide documentation suitable for agents and body corporate records.

Emergency work is quoted upfront once the scope is confirmed onsite. You'll know the fixed price before work starts, and the quote is valid for a month from the date issued. There are no hidden fees. If the situation escalates during assessment, say, a broken pipe reveals corrosion requiring additional pipework, we explain the options and confirm the revised scope before proceeding. You decide once you have the full picture.

24/7 Emergency Plumbing Response in Five Dock

Emergency plumbing help in Five Dock covers urgent situations where delay increases risk: active water leaks threatening electrical systems or structural timbers, complete hot water failure in winter, gas odours indicating a leak, or sewage backflowing into living areas. Fixed Today Plumbing operates around the clock, 365 days a year, so you can book a licensed and insured plumber at 2 a.m. On a public holiday if needed. Immediate dispatch means urgent jobs are prioritised and the nearest technician is sent from our West Sydney base or one of our localised dispatch points across Sydney. An ETA is provided when you book, though arrival time depends on existing commitments and traffic conditions, peak-hour congestion along Parramatta Road or around the inner-city can add time, but we communicate updates if delays occur.

Our plumbers arrive in uniform, carry identification, and explain what they're doing before starting. If you're security-conscious or have specific entry instructions, common in apartment buildings or homes with alarm systems, let us know when booking and we'll follow your protocol. We use drop sheets to protect floors in work areas and wear boot covers when requested or when conditions require it. After the repair is complete, we test the system to verify the outcome (flow rates for cleared drains, pressure checks for gas work, temperature stability for hot water) and clean up debris generated by the work. You receive a receipt suitable for landlords, agents, or insurance records if needed.

Pricing for emergency work is fixed and provided upfront once scope is verified onsite. The quote includes labour, parts, and any testing required to verify the repair. You're not charged by the hour, so there's no incentive to stretch the job. If the assessment reveals additional issues, say, a drain blockage inspection shows structural pipe damage, we explain the options and provide a separate quote for that work. You decide whether to proceed with the additional scope or address the immediate emergency only. Call-out fee arrangements vary by suburb and urgency; confirm the call-out fee status for Five Dock when you book.

We also service nearby Inner West areas including Birchgrove, St Peters, and suburbs across the broader Sydney region within approximately 60 km of our dispatch hubs. If you're unsure whether your situation qualifies as an emergency, a short call is enough, we'll confirm urgency and book the right technician.

Fixed Pricing Before Work Starts

Upfront quotes are provided once scope is confirmed onsite onsite. The price is fixed by the job, not by the hour, and there are no hidden fees added after completion.

Near-Perfect 5-Star Rating

Over 800 verified customer reviews reflect consistent service quality. Our family-owned business has built its reputation over 15+ years across Sydney.

Immediate Dispatch for Emergencies

Urgent jobs are prioritised and the nearest available technician is allocated. We operate 24/7, 365 days a year, with localised dispatch across Sydney including our West Sydney hub.

Licensed and Fully Insured

All attending technicians are licensed and properly insured plumbers in NSW. We carry current Public Liability and Workers Compensation insurance, protecting you if accidental property damage or workplace incidents occur during work.

What Qualifies as a Plumbing Emergency

Not every plumbing issue requires immediate dispatch, but certain situations escalate quickly if left unattended. An emergency typically involves active risk to safety, property, or essential services. Here's how to recognise when urgent professional help is needed.

Active water leaks near electrical outlets, switchboards, or ceiling spaces create shock and fire hazards. If water is pooling near power points or dripping onto light fittings, isolate the water supply at the meter if safe to do so, switch off power at the board if you can do so without stepping in water, and arrange immediate assessment. Do not attempt to locate the leak yourself if it involves entering ceiling spaces or operating valves you're unfamiliar with.

Burst pipes flood rooms rapidly, particularly in older homes where galvanised steel or copper pipework corrodes over time. In practice, we see bursts most often during temperature fluctuations or where tree roots have compressed underground sections. The priority is stopping the flow to limit damage, turn off the water at the meter if you know where it is, then book a plumber to locate the failure point, replace the damaged section, and test for leaks before restoring supply.

Gas odours (the distinctive "rotten egg" smell added to natural gas) indicate a leak and require immediate action. Do not operate electrical switches, light flames, or use phones inside the property. Evacuate, ventilate if safe, and call a duly licensed gas fitter from outside the building. Gas leak detection involves pressure testing the system and using combustible gas detectors or thermal imaging to locate the source, often behind walls or under floors.

Sewage backups into bathrooms, laundries, or stormwater grates are both a health hazard and a sign of serious blockage. This often results from tree root intrusion in older terracotta drains or a collapsed section preventing flow. High-pressure water jetting clears most obstructions, but if CCTV inspection reveals structural damage, options such as drain relining or excavation are explained and quoted once scope is verified.

Complete hot water failure in winter, especially in homes with young children or elderly residents, justifies urgent callout. Storage tank systems can fail due to sediment buildup insulating the heating element, or a blown thermostat. Continuous flow gas units may lose ignition due to faulty pilot assemblies or blocked burners. Assessment involves testing electrical supply, checking gas pressure, and inspecting the tank or heat exchanger for leaks or corrosion.

If you're unsure whether your situation is urgent, describe the symptoms when you call, we'll confirm whether immediate dispatch is needed or if the issue can be scheduled during standard hours without increasing risk.

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Blocked Drains

Blocked drains in Five Dock properties often involve tree root intrusion in older terracotta lines or grease buildup in kitchen waste pipes. Roots from established street trees seek moisture through microscopic cracks in aging clay pipes, expanding over time and trapping debris. In kitchen drains, fats and oils solidify as they cool, narrowing the pipe diameter and catching food particles until flow stops completely. Ignoring slow drainage or gurgling sounds usually leads to a full blockage, sewage backup, or structural pipe failure requiring more invasive repair.

We start with a high-definition CCTV drain camera inspection to locate the blockage, identify its type (roots, grease, foreign objects, or collapsed pipe), and assess the pipe's structural condition. This visual confirmation prevents guesswork and ensures the clearing method suits the obstruction. For root masses and compacted grease, we use high-pressure water jetting (hydro-jetting) with specialised nozzles that scour pipe walls and pulverise organic material, restoring near-full flow capacity. Mechanical cutting tools are used for specific metal or hard plastic objects that jetting can't dislodge.

Once the line is cleared, we test flow with water and verify the blockage is fully removed. If the CCTV footage shows cracks, joint displacement, or root entry points, we explain the options, drain relining creates a seamless inner lining without excavation, while full replacement may be needed if the structure has collapsed. You'll receive a fixed-price quote for any additional work before it proceeds, and the scope is clarified so you understand what's included and what's handled separately.

Blocked drains in strata properties sometimes involve shared lines crossing common property boundaries. We can coordinate with body corporate or property managers, provide documentation for maintenance logs, and follow site requirements such as sign-in procedures or after-hours access protocols.

Burst & Leaking Pipes

A broken pipe floods rooms within minutes, damaging floors, walls, and belongings. Burst and leaking pipes in Five Dock homes typically occur where corrosion has thinned galvanised steel or copper sections, or where ground movement has stressed joints in underground PVC lines. Pressure surges from water hammer (when taps close suddenly) can also split weakened sections. The immediate priority is isolating the water supply to stop flooding, then arranging professional assessment to locate the failure, replace the damaged section, and test for leaks before restoring full pressure.

Hidden leaks behind walls or under floors are harder to detect but cause long-term damage, moisture promotes mould growth, rots timber framing, and weakens plaster. Signs include unexplained water meter activity when no taps are running, damp patches on walls or ceilings, or a musty smell in enclosed spaces. We use electronic ultrasonic leak detection to pinpoint the source without invasive demolition, then assess whether the repair requires opening the wall or accessing from below.

Pipe repairs are completed using quality fittings and materials suited to the existing system, copper sections are soldered or compression-fitted, PVC is joined with solvent cement, and galvanised steel may be replaced with copper or PEX depending on the run length and access. After the repair is complete, we pressurise the system and check all joints for leaks before restoring supply. The work area is cleaned up and debris is removed.

If the leak has caused visible water damage to finishes, we can provide photos and documentation suitable for insurance claims. We don't repair structural damage or repaint, but we'll explain what the insurer will likely require and coordinate timing if follow-up trades are needed.

Hot Water Systems

Hot water system failures are disruptive, especially in winter or in homes with young children. Fixed Today Plumbing repairs, services, and replaces electric storage, gas continuous flow, and heat pump systems across Five Dock. Common faults include sediment buildup insulating heating elements in storage tanks, failed thermostats cutting power prematurely, or corroded sacrificial anodes allowing tank rust. In gas systems, pilot assemblies can fail or burners become blocked, preventing ignition.

Assessment starts with confirming power supply (circuit breaker status, element continuity), checking gas pressure and flow, and inspecting the tank or heat exchanger for visible leaks or corrosion. If the unit is beyond economical repair, typically when the tank itself has corroded through or the heat exchanger is cracked, we explain replacement options including system type (storage vs continuous flow), fuel source (electric, gas, or solar), and sizing based on household usage patterns.

New installations must comply with AS/NZS 3500 standards, including mandatory Tempering Valves (limiting tap temperature to 50°C to prevent scalding) and Pressure Relief Valves (preventing tank over-pressurisation). All gas work requires a compliance certificate, which we issue upon completion. We're familiar with major brands including Rheem, Dux, and Rinnai, and we source replacement parts or complete units as needed.

Installation involves isolating water and gas (or power), removing the old unit, fitting the new system with compliant valves and venting, testing for leaks and correct operation, then verifying temperature stability at the tap. You'll receive documentation suitable for warranty registration and compliance records.

If your hot water fails overnight or on a weekend, we can dispatch a technician to restore supply as quickly as parts availability and access allow. Replacement units are typically installed same-day or next-day depending on stock and scheduling.

Leaking Taps

A dripping tap wastes water and increases bills, but the bigger issue is often what's causing the drip. Leaking taps in Five Dock homes typically result from worn ceramic disc cartridges, perished O-rings, or corroded valve seats. In older properties with original tapware, the entire tap body may have corroded internally, requiring replacement rather than repair.

Repair involves isolating the water supply, disassembling the tap, inspecting the cartridge or washer, and replacing worn components with quality parts. If the tap body is corroded or the thread is damaged, we recommend replacement with a modern mixer or separate hot/cold taps depending on your preference and existing plumbing configuration. New tapware is installed with thread tape and checked for leaks under pressure before the job is complete.

Leaking taps are often discovered during routine use, but if you notice water pooling under the sink or damp cabinetry, the leak may be at the tap tail (the threaded section connecting the tap to the supply line). This requires accessing the underside of the sink, which may involve removing stored items or working in tight spaces. We'll explain what's needed before starting and confirm access is practical.

Roof and Gutter Leaks

Roof and gutter leaks are often mistaken for internal plumbing faults, but they require different diagnostic approaches. Water entering through damaged flashing, cracked tiles, or gutter overflow can travel along rafters and appear as ceiling stains far from the actual entry point. In Five Dock's older Federation homes, original terracotta tiles may have cracked or slipped, while newer properties sometimes see sealant failure around penetrations such as vents or skylights.

Assessment involves inspecting the roof line, checking gutter capacity and downpipe flow, and tracing water paths from the visible damage back to the likely entry point. Repairs may involve resealing flashing, replacing damaged tiles, clearing blocked downpipes, or re-bedding ridge capping. If the leak has caused internal water damage, we document the affected area and provide photos suitable for insurance claims.

Gutter overflows during heavy rain often result from leaf buildup or undersized downpipes. We clear blockages and test flow, but if the gutter system is inadequate for the roof area (common in properties where extensions have increased catchment), we'll explain options such as additional downpipes or gutter guard installation.

Shower Repairs

Shower repairs in Five Dock cover leaking taps, poor drainage, cracked tiles, and failed waterproofing membranes. A dripping shower mixer typically involves worn cartridges or seals, which are accessed by removing the handle and trim. Replacement cartridges are matched to the existing mixer brand (common types include Caroma, Methven, and Dorf), and the unit is reassembled and tested under pressure to confirm the leak is resolved.

Slow drainage usually indicates a hair and soap buildup in the waste trap or a partial blockage further down the line. We remove the grate, clear the trap, and test flow. If the blockage persists, a camera inspection may be needed to check for structural issues in the waste pipe.

Leaking shower bases are more complex, water escaping through cracks or failed grout penetrates the substrate, rotting timber floors and damaging ceilings below. Repairs may involve regrouting, resealing, or in severe cases, replacing the waterproofing membrane and retiling. We assess the extent of damage, explain the options, and provide a fixed quote before any demolition or structural work proceeds.

Toilet Repairs

Toilet repairs range from simple cistern adjustments to full pan replacements. A toilet that keeps running after flushing usually has a faulty flapper valve or float mechanism allowing water to continuously trickle into the bowl. This wastes water and increases bills. Repair involves adjusting or replacing the faulty component, then testing the flush cycle to confirm the cistern refills correctly and stops when full.

Weak flush or incomplete bowl clearing often results from blocked rim jets (the small holes under the rim that direct water into the bowl during flushing) or a partially blocked trapway. We clear jets with descaling solution or mechanical tools, and test flush performance. If the blockage is deeper in the waste line, a drain inspection may be needed.

Leaking toilet pans (water pooling around the base) indicate a failed wax seal or cracked pan. The pan must be unbolted, lifted, and the seal replaced. If the flange (the fitting connecting the pan to the waste pipe) is damaged, it must be repaired or replaced before the pan is reinstalled. We test for leaks by flushing several times and checking for moisture around the base.

Cracked pans or cisterns cannot be reliably repaired and require replacement. We source a replacement suite matching your existing style where possible, or recommend modern water-efficient models if a direct match isn't available.

Gas Fitting

Gas fitting in Five Dock covers installations, repairs, leak location, and compliance certification for natural gas and LPG systems. All gas work in NSW must be performed by a properly licensed gas fitter and comply with AS/NZS 5601.1 safety standards. Fixed Today Plumbing holds current gas fitting licences and issues compliance certificates upon completion of installations or alterations.

Gas leak detection involves pressure testing the system, using combustible gas detectors to locate escaping gas, and thermal imaging to identify leaks behind walls or under floors. If a leak is confirmed, the faulty section is isolated, the damaged pipe or fitting is replaced, and the system is retested to verify it's gas-tight before being recommissioned.

New gas appliance installations (cooktops, ovens, heaters, or hot water systems) require correctly sized supply lines, compliant shut-off valves, and adequate ventilation. We calculate gas load, run supply lines from the meter or cylinder, connect the appliance, test for leaks, and verify correct operation including flame colour and burner performance. A compliance certificate is issued and provided to you for your records.

Gas odours (the added mercaptan "rotten egg" smell) require immediate action. Do not operate electrical switches, light flames, or use phones inside the property. Evacuate, ventilate if safe, and call a duly licensed gas fitter from outside. We'll attend, locate the source, make the system safe, and explain the repair required.

Gas work in strata properties or commercial premises may require coordination with building managers, adherence to site induction procedures, and documentation for compliance logs. We provide the necessary paperwork and follow site-specific safety protocols.

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Emergency Plumbing FAQ's in Five Dock

Emergency plumbing situations are stressful, and you need clear answers quickly. These FAQs address common questions about urgent callouts, pricing, response times, and what to expect when you book Fixed Today Plumbing in Five Dock.

How fast can Fixed Today reach Five Dock in an emergency?

Fixed Today dispatches emergency plumbers from our West Sydney hub and localised dispatch points across Sydney. Arrival timing depends on current workload and traffic conditions, but urgent jobs are prioritised and the nearest available technician is allocated. An ETA is provided when you book, and we communicate updates if delays occur due to peak-hour congestion or other callouts.

What is the call-out fee for emergency plumbing in Five Dock?

Call-out fee arrangements vary by suburb and urgency. Confirm the call-out fee status for Five Dock when you book. Once onsite, the plumber assesses the issue and provides a fixed-fee quote before we begin. The quote includes labour, parts, and testing, with no hidden fees added after completion.

What counts as a plumbing emergency that needs immediate dispatch?

Emergencies involve active risk to safety, property, or essential services: burst pipes flooding rooms, gas odours indicating a leak, sewage backing up into living areas, or water leaks near electrical systems. If you're unsure whether your situation is urgent, describe the symptoms when you call and we'll confirm whether immediate dispatch is needed or if the issue can be scheduled during standard hours.

Are Fixed Today plumbers licensed and insured?

All attending technicians are licensed and adequately insured plumbers in NSW. Fixed Today holds Licence 305428C and carries current Public Liability and Workers Compensation insurance. Public Liability protects you if accidental property damage occurs during work, and Workers Compensation relates to workplace injuries on the job. We provide documentation suitable for insurance claims where needed.

Do you provide upfront pricing or charge by the hour?

Pricing is fixed by the job, not by the hour. Once the plumber assesses the issue onsite and confirms scope, you'll receive a fixed price quote before work starts. The quote is valid for one month and includes labour, parts, and testing. If the situation escalates during assessment, we explain the options and provide a revised quote before proceeding with additional work.

Can you handle emergency plumbing in strata or rental properties?

We work in strata and rental properties regularly. For strata jobs, we can coordinate with body corporate or property managers, follow site induction procedures, and provide documentation for maintenance logs. For rentals, we provide receipts and job documentation suitable for agents and landlords. Confirm access arrangements and any specific entry instructions when you book.

What should I do while waiting for the emergency plumber to arrive?

If safe to do so, isolate the water supply at the meter to stop flooding from ruptured pipes or active leaks. For gas odours, evacuate, ventilate if safe, and do not operate electrical switches or light flames. For sewage backups, avoid using plumbing fixtures until the blockage is cleared. Do not attempt to diagnose or repair the fault yourself, wait for the licensed plumbing technician to assess and outline the next step.

Do you service Five Dock on weekends and public holidays?

Fixed Today operates 24/7, 365 days a year. You can book emergency plumbing on weekends, public holidays, and overnight. Immediate dispatch applies to urgent jobs regardless of the time or day. Confirm availability and ETA when you call.

What happens if the problem is worse than initially thought?

If assessment reveals additional issues, such as a drain blockage inspection showing structural pipe damage, we explain the options and provide a separate fixed-fee quote for that work. You decide whether to proceed with the additional scope or address the immediate emergency only. The initial quote remains valid for the work originally scoped.

Can you provide documentation for insurance claims?

We provide receipts, job documentation, and photos of the affected area suitable for insurance claims. We don't repair structural damage or repaint, but we'll explain what the insurer will likely require and coordinate timing if follow-up trades are needed.

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