Emergency Plumbing FAQ's in Eastern Suburbs
Emergency plumbing questions in the Eastern Suburbs usually come down to three things: is it urgent, what will it cost, and when can someone arrive. The answers below explain what to expect from an assessment, how fixed pricing works, and what can change the scope once the cause is confirmed onsite.
Should I hire a professional or do it myself?
For an emergency, booking a NSW-licensed and insured plumber is usually the safest option because water and gas faults can cause property damage quickly. DIY attempts can also make a leak or blockage worse, or create compliance issues for regulated work such as gas fittings. If it is minor and contained you can wait for standard service, but the cause should still be confirmed properly.
How much does plumbing cost?
Plumbing cost depends on what is found during diagnosis, because access, parts required, and the extent of damage change the scope. Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), so you receive a fixed-price quote before work starts and the price quoted is the price paid. Quotes are valid for one month from the date issued, and you can confirm call-out fee status when booking.
What type of plumbing can be done?
Fixed Today Plumbing handles emergency plumbing issues such as blocked drains, ruptured pipes, leaking pipes, water heater faults, and gas-related problems. The attending technician will confirm what is inside your property boundary, what access is available, and what repair is required before quoting. If inspection shows a larger underlying fault, options are explained so you can choose the next step.
Do you come to our house to quote?
Yes, a plumber attends your property to assess the issue and provide a fixed-price quote before work starts. In practice, phone descriptions rarely capture the full scope, especially with hidden leaks, drainage problems, or shared services in multi-residential buildings. Once the cause and access are confirmed onsite, the quote can be issued with clear inclusions and exclusions.
What do Plumbers do?
Plumbers install, repair, and maintain water, drainage, and gas systems in homes and businesses. In an emergency, the work usually starts with making the situation safe, confirming the cause, then completing repairs to applicable Australian Standards and safety requirements. Where required, compliance documentation is provided for regulated work, and the system is tested so you can see it is working before the technician leaves.
How do I fix a running toilet?
A running toilet is usually caused by a worn internal part or a valve that is not sealing properly, and it can waste a lot of water quickly. It is usually best to book a plumber to inspect it, confirm the correct part, and fit it properly so the problem does not return. Once diagnosed onsite, Fixed Today Plumbing will provide fixed, upfront pricing before any repair begins.
How do I solve a leaking shower?
A leaking shower often needs an onsite inspection because the visible drip is not always the source, and water can travel behind tiles or into adjoining rooms. A plumber can confirm whether the leak is from pipework, fittings, or another fault, then recommend a targeted repair based on access and finish requirements. If the scope changes once the area is opened or inspected, the options are explained and quoted before proceeding.
Do you service the entire Eastern Suburbs area?
Yes, Fixed Today Plumbing services the entire Eastern Suburbs area and all Sydney metropolitan regions. Emergency work is arranged with immediate dispatch for emergencies, and same-day service is available for standard plumbing and gas enquiries. Because access rules vary between houses, apartments, and strata buildings, it helps to mention parking or entry requirements when booking so the attending plumber arrives prepared.
Are you able to unblock drains?
Yes, we clear blocked drains and investigate the cause so the same problem is less likely to return. The usual approach is a camera inspection where needed, then clearing with equipment suited to the pipe and blockage type. If the inspection shows structural damage rather than a simple obstruction, repair options such as structural drain relining or repair can be discussed and quoted once the scope is confirmed onsite.
How fast can you come?
For emergencies, Fixed Today Plumbing provides immediate dispatch, which means urgent jobs are sent out first and the nearest available technician is allocated from our dispatch points across Sydney. We provide clear arrival communication, including ETA updates where possible. Exact arrival time depends on current bookings, access requirements at the building, and traffic conditions at the time of travel.
