Plumbing FAQ's in Castle Hill
Plumbing decisions are harder in an emergency because you need clear information quickly. These are the questions we regularly hear from Castle Hill residents and local businesses. If your situation is urgent, we can arrange immediate dispatch and provide ETA updates where possible, then confirm the scope onsite before giving a fixed-price quote.
Should I hire a professional or do it myself?
For any gas work or anything that could cause water damage, a licensed plumbing professional is the safer choice in Castle Hill. DIY attempts can make a fault harder to diagnose, and some work legally requires a licensed tradesperson. If you are unsure, the simplest step is booking an onsite assessment so the scope can be confirmed and a fixed-price quote provided before starting work.
How much does plumbing cost?
Plumbing costs in Castle Hill depend on the confirmed scope, because access, parts, and urgency can change what is involved. Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), and the Fixed Price Guarantee means the price quoted is the price paid. No call-out fee for many service areas (check specific suburb pages), so confirm call-out fee status when booking.
What type of plumbing can be done?
Fixed Today Plumbing offers emergency and general plumbing in Castle Hill, covering blocked drains, ruptured pipes, leak location, hot water systems, gutter and roof leaks, toilet repairs, and licensed gas fitting. The right approach depends on what is found onsite, so the work is scoped first and then quoted at a fixed price before it proceeds.
Do you come to our house to quote?
Yes. Jobs in the 2154 postcode are assessed onsite because accurate pricing depends on confirming the fault location, access, and what repairs are actually needed. After the inspection, Fixed Today Plumbing offers a fixed-price quote with no hidden fees before work starts. If additional work is required beyond the initial finding, options are explained and re-quoted once scope is defined.
What do Plumbers do?
A plumber installs, repairs, and tests water, drainage, and related plumbing fixtures so the system works safely and reliably. In practice, the job is not just replacing parts, it is confirming the real cause of the problem, completing work to Australian Standards, and verifying the result before leaving. Some work, such as gas fitting, must be completed by licensed technicians.
How do I fix a running toilet?
A running toilet is usually caused by a valve or seal that is no longer sealing properly, and it can waste a lot of water over time. It is worth booking a plumber if the running does not stop promptly or if you notice water leaking around the base. Fixed Today Plumbing can confirm the cause onsite, then provide a fixed-price quote before completing the repair.
How do I solve a leaking shower?
A leaking shower often involves more than the visible fitting, because water can travel behind tiles or into wall cavities before it shows up. If you see ongoing dampness, swelling cabinetry, or water staining nearby, an onsite assessment is the safest next step. Fixed Today Plumbing can carry out leak testing where needed and quote a fixed price once the source and scope are confirmed.
Do you service the entire Castle Hill area?
Yes. Fixed Today Plumbing services Castle Hill and the wider Sydney metro areas, including the full 2154 postcode. For emergencies, we organise immediate dispatch from Sydney dispatch points, and for standard enquiries same-day service is available. Arrival timing depends on current bookings, traffic, and site access, so we provide ETA updates where possible.
Are you able to unblock drains?
Yes. Fixed Today Plumbing clears blocked drains in Castle Hill using high-pressure water jetting and CCTV drain CCTV check to confirm what is causing the restriction. This usually resolves typical external and internal blockages in reachable pipes. If inspection shows damaged pipework or a repeat-fault pattern, the repair options are explained and quoted after the scope is established.
How fast can you come?
For Castle Hill emergencies, Fixed Today Plumbing provides immediate dispatch, meaning urgent jobs are sent out first and the nearest available properly licensed technician is allocated from our Sydney dispatch points. We provide clear arrival communication, including ETA updates where possible. Exact arrival time depends on the current workload, traffic conditions, and access at the property.