Plumbing FAQ's in Box Hill
Plumbing decisions feel harder during an emergency because you want the issue solved quickly without cost surprises or letting the wrong person into your home. The answers below explain how emergency bookings work in Box Hill, what affects pricing, and what to expect on arrival. If your situation is time-sensitive, call and we will confirm urgency, book the right technician, and provide ETA updates where possible.
Should I hire a professional or do it myself?
For emergencies in Box Hill, a duly licensed NSW plumber is the safest option because leaks, drainage failures, and gas faults can escalate quickly and may involve compliance requirements. Fixed Today Plumbing sends licensed technicians in NSW, and the business is fully insured. If the situation looks unsafe or damage is spreading, arrange an onsite assessment so the cause can be confirmed and quoted before repairs begin.
How much does plumbing cost?
Plumbing cost in Box Hill depends on the confirmed scope, access to the fault, parts required, and whether it is an urgent after-hours job. Fixed Today Plumbing uses Fixed, clear pricing (priced by the job, not by the hour), so you receive a fixed-price quote after assessment and before work starts. The Fixed Price Guarantee means the price quoted is the price paid.
What type of plumbing can be done?
Fixed Today Plumbing delivers emergency and general plumbing across Box Hill and Sydney, including blocked drains, ruptured pipe repairs, leak detection, hot water systems, gutter and roof leaks, toilet repairs, shower leak solutions, and licensed gas fitting. The attending technician will confirm what is involved onsite, because the right method depends on pipework access and the specific fault that is found.
Do you come to our house to quote?
Yes, Fixed Today Plumbing attends Box Hill properties to assess the problem onsite before quoting, because accurate pricing depends on what is actually causing the fault and how accessible it is. After diagnosis, we provide a fixed price quote with no surprise charges before any work begins. Quotes are valid for 30 days from the date issued, which gives you time to decide.
What do Plumbers do?
Plumbers install and repair water, drainage, and gas systems in homes and businesses. In an emergency context, the work is usually about making the site safe, stopping damage, and restoring function, then testing the system before leaving. In NSW, plumbing, drainage, and gas fitting work should be completed by appropriately licensed technicians for safety and compliance.
How do I stop my toilet running?
A running toilet is usually caused by a faulty internal valve or seal, and it can waste a lot of water even if the toilet still flushes normally. A plumber can confirm the exact cause quickly and repair or replace the worn parts once the scope is clear. If the issue is linked to a blockage or drainage restriction, that will be explained after inspection.
The shower is leaking, how do I stop it?
A leaking shower should be assessed because water can track behind tiles or into wall cavities before you see visible damage. The first step is confirming where the leak is coming from, since the visible drip is not always the true source. Once the cause is confirmed onsite, Fixed Today Plumbing provides fixed upfront pricing before starting the repair.
Do you service the entire Box Hill area?
Yes, Fixed Today Plumbing services the entire 2765 postcode and the wider Sydney metro regions, including the Hills District. For emergencies, we have capacity to service up to a 60km radius from base hubs for emergency calls. Attendance still depends on current demand, traffic, and whether there are access constraints at the property that need to be planned for.
Are you able to unblock drains?
Yes, Fixed Today Plumbing clears blocked drains in Box Hill using CCTV inspection equipment and high-pressure jetting to locate the blockage and remove it effectively. This is suitable for many common obstructions in accessible lines; if inspection shows a collapsed or damaged pipe, repair options such as structural pipe repair or pipe relining are explained and quoted once the scope is agreed.
How fast can you come?
For emergencies in Box Hill, Fixed Today Plumbing provides immediate dispatch, which means urgent jobs are sent out first and the nearest available licensed service technician is allocated from our Sydney dispatch points. An ETA is provided when booking, and we provide ETA updates where possible. Arrival timing depends on current emergency workload, access arrangements, and traffic conditions.