$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Neutral Bay

Licensed Plumber serving Neutral Bay

Need help with your plumbing problem? We listen to what changed, inspect the affected plumbing and explain the practical options and proposed price before you decide.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written Job Details Keep the scope and cover together
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What has changed with the plumbing in Neutral Bay?

Share what is happening, where you noticed it and how we can reach that area of your home. Add access notes or useful details so we can assess urgency, prepare for the visit and match the right service.

About Fixed Today

What to expect from our plumbers

We’re a family-owned Sydney plumbing business and have helped homeowners since 2011. At each visit, we inspect the affected plumbing and explain the options and price before work begins. Our service area includes Neutral Bay.

Fixed Today is a licensed NSW plumbing contractor, licence 305428C. Our employees complete ongoing training, regular police checks and drug screening as part of our professional standards.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Neutral Bay NSW 2089 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
North Sydney Council Neutral Bay service area
24/7 Emergency phone line

Bookings and callbacks

Check plumbing availability in Neutral Bay

Availability confirmed when you book For Neutral Bay
Licensed NSW plumbing business Neutral Bay is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Services

Plumbing services for common home faults

We help Neutral Bay homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements

No hot water, changing temperatures, rusty water or a leaking cylinder can point to several different faults. We inspect the unit, valves, controls and safely accessible energy supply to narrow down what may be wrong.

After the assessment, we talk through the repair and replacement options, likely disruption and proposed price. The decision stays with you.

  • Unit valve and control checks
  • Water temperature and pressure testing
  • Repair or replacement guidance
  • Advice matched to system type
Book a hot water plumber

Blocked Drain Clearing

One slow drain may be a local blockage, while several fixtures gurgling or overflowing can point to a restriction further along the pipework. Our assessment covers the affected fixtures, access points and signs of pipe damage. We then explain the suitable clearing options and whether camera inspection is warranted.

We talk you through what we found, the practical next steps and the proposed price before asking for approval.

  • Slow drain and overflow assessment
  • Suitable clearing methods explained
  • Camera inspection when warranted
  • Pipework repair options discussed
Clear a blocked drain
Urgent

Leak Detection and Pipe Repairs

Ceiling marks, damp surfaces, flaking paint or an unusual water bill can point to a concealed leak. We investigate the accessible plumbing and use diagnostic tools where useful, which helps limit any opening of walls, ceilings or floors.

Once the likely area is clearer, we talk through access, repair choices and price. You approve the plumbing work before it begins, and we test it when complete.

  • Hidden leak symptom assessment
  • Diagnostic equipment where useful
  • Practical access and repair choices
  • Testing after completed plumbing work
Book a pipe repair

Gas Fitting and Repairs

Our licensed gas fitters assess suspected leaks, appliance faults, supply problems, connections and installations. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

After testing, we talk you through the findings, the proposed gas work and its price. No paid repair begins until you approve it. After we complete gas work, we test it and provide any required compliance paperwork at handover.

  • Gas leak and pressure checks
  • Repair and installation options
  • Appliance and supply connections
  • Any required compliance records
Book a gas fitter

General Plumbing Repairs

Everyday plumbing faults include dripping taps, running toilets, pressure problems, noisy pipes and leaking fixtures. We inspect the affected fixture and accessible pipework, then explain the practical repair or replacement options and proposed price.

You choose whether to proceed after reviewing the scope and price. We then complete and test the agreed repair and talk you through the outcome.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber

Toilet Repairs

A toilet that runs, leaks at the base, flushes poorly or blocks repeatedly can involve the cistern, pan, seals, supply or connected drain. We assess the affected toilet and accessible plumbing so the proposed repair matches what the checks indicate.

We talk through what the inspection indicates, the practical repair options and their price before asking you to proceed.

  • Toilet filling and flushing checks
  • Valve and seal repair options
  • Base leak and pan resealing
  • Connected drain assessment
Book a toilet repair

Leaking Tap and Fixture Repairs

Dripping, stiffness or water around a tap can point to a worn internal part, loose connection or ageing fixture. We assess the tap and accessible plumbing, including any signs of water damage around the fixture.

You receive the proposed scope and price before deciding whether to proceed. We test the completed work and confirm how the tap performed during that test.

  • Leaking tap and connection checks
  • Internal part replacement options
  • Nearby water damage assessed
  • Tap operation tested after repair
Book a leaking tap repair

Bathroom Plumbing and Renovations

A bathroom upgrade can affect fixtures, pipework, drainage, waterproofing and the way each fitting sits in the room. Our plumbers handle fixture replacements and the water and waste connection work needed for a renovation.

We confirm our plumbing work and access requirements first, then make any separate builder, tiling or waterproofing tasks clear before the job begins.

  • Bathroom fixture replacement plumbing
  • Water and waste connection changes
  • Plumbing for bathroom renovations
  • Separate trade work identified upfront
Discuss bathroom plumbing
Before we even lift a tool

Know the repair price before work

Once the assessment is complete, we talk you through the proposed work and its inclusions. We give you a fixed price for that proposed scope, including the agreed parts, labour and access requirements. Any applicable after-hours surcharge is explained separately. You decide whether to approve the work.

  • Fault and access assessed
  • Proposed repair and inclusions explained
  • Fixed price confirmed before approval
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. EB338A Thu 6 Aug 2026

Itemised inclusions

  • Call-out feeThe call-out fee is $0 when you approve the quoted work. Any attendance charge is explained before booking. CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification$10M public liability cover. Licence numbers shown on every quote. CHECKABLE
  • Lifetime workmanship warrantyApplies to completed labour under the written workmanship guarantee terms. TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communicationThe available window and update method are confirmed when you book. CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260806 • SYDNEY
How It Works

What happens during a Neutral Bay plumbing visit

We start by understanding what changed, then inspect the plumbing problem at the property. You receive the proposed repair and price before approval, followed by the agreed work, testing and handover.

Step 01
Step 01

Tell us what’s wrong and where you are

Tell us which fixture is affected, what changed and any damage you can see. Mention flooding, sewage or a suspected gas leak separately.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked
Access notes Added
Step 02
Step 02

We assess the fault

At the property, we inspect the fault and accessible surrounding plumbing. Hidden causes may require further testing or another access point before we can propose the repair.

On-site Assessment

Fault checked in context

Symptoms checked
Likely cause explained
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

Before leaving, we test the work, talk you through the result and tidy the area. You receive the invoice, relevant warranty information and any required compliance documents.

Completion Check

Result and records reviewed

Result tested
Work area cleaned
Invoice provided
When a hidden issue changes the scope, we pause the job and explain the reason, proposed change and revised price, then wait for approval before continuing.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Assess first, then plan the repair

A ceiling stain may come from a pipe, fitting, seal or waterproofed surface. We investigate the likely moisture path, explain the appropriate plumbing work and price, then test the completed plumbing repair.

Before

The moisture source is still unclear

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Source known, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Customer Reviews

Customer feedback about our plumbing work

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Elodie Watts Google
5 out of 5 stars

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Luke Soo Google
5 out of 5 stars

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Bianca McConnell Google
5 out of 5 stars

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Lyndsay Cannell Google
5 out of 5 stars

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Jennifer Young Google
5 out of 5 stars

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Archie Mihas Google
5 out of 5 stars

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
4.9 out of 5 761 customer reviews
What we check

Similar symptoms can have different causes

Grease, roots or damaged pipework can restrict household drains. Damp marks may involve plumbing, fixture seals or waterproofing, while hot water faults can involve valves, controls or the energy supply. We inspect private pipework and explain when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Before the visit, describe the affected fixture and any flooding or sewage. Mention a possible gas leak separately. Add safe photos, useful access details and the best person to contact; the on-site assessment still determines the repair options.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Travel estimate

Estimate plumbing travel time to Neutral Bay

Our Neutral Bay travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your Neutral Bay street or a nearby suburb to view the estimate.

Approximate Service Zones

Northern Beaches Call to confirm
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

The business details behind your booking

A plumber will be working inside your home, so the business behind the booking matters. The figures below cover our Sydney history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Neutral Bay is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

North Sydney Council area

Neutral Bay service area

4.9★

From 761 customer reviews

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Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

The workmanship on every completed job is backed by our lifetime guarantee. Any products we supply also come with their manufacturer warranty. Your job history, invoices and warranty details stay together in the online customer portal, ready whenever you need them.

Scope and inclusions

Your plumbing handover, clearly explained

We finish by explaining what was completed, how the repair was tested and what happens next. You receive the invoice and any required compliance documents. Any remaining or return work is recorded clearly.

  • Work summary and test result explained
  • Invoice and any required compliance documents provided
  • Any practical follow-up made clear
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    PROVIDED
    ? Check the quote
  • Repair testing explained
    INCLUDED
    ? Check the quote
  • Compliance paperwork
    WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    INCLUDED
    ? Check the quote
  • Required follow-up recorded
    IF NEEDED
    ? Check the quote
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

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What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

What to notice when the plumbing changes

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Warning signs worth noticing

  • Signs a hidden leak may be present
  • Move outside before calling about a gas smell
  • Do not ignore a drain that keeps backing up
  • Check a damp mark before repairing the surface
  • Work out who is responsible for the affected drain
Quote checklist

What to check in a plumbing quote

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

Check a plumber’s licence yourself. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Questions to answer when booking

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

2,050+ completed jobs across Greater Sydney, including the team serving Neutral Bay over the past 12 months give our Neutral Bay customers the backing of an established Sydney plumbing team.

That work spans every month and nearly every week of the year, rather than a short burst of jobs.

Neutral Bay customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book us today
General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

2,050+ completed jobs across Greater Sydney, including the team serving Neutral Bay over the past 12 months give our Neutral Bay customers the backing of an established Sydney plumbing team.

That work spans every month and nearly every week of the year, rather than a short burst of jobs.

Neutral Bay customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book a licensed local plumber
  1. General Plumbing

    North Sydney Current activity
    On site now
  2. General Plumbing

    Erskineville Within the past 2 weeks
    Completed
  3. General Plumbing

    Alexandria Within the past month
    Completed
  4. General Plumbing

    Erskineville Within the past month
    Completed
  5. General Plumbing

    Pyrmont Scheduled this week
    Scheduled
  6. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed
  7. General Plumbing

    Balmain Within the past month
    Completed
  8. General Plumbing

    Balmain Current activity
    On site now
When the problem keeps coming back

When a plumbing fault keeps coming back

A recurring fault needs context as well as another look at the latest symptom. We review when it happens, which fixtures are involved and what has already been repaired before proposing further tests.

Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Customer reviews

Customer comments about the work

Read the customer comments and look for useful detail about the first call, updates during the job and care for the home. Use the examples that matter to your decision.

Chuncho Google
5 out of 5 stars

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Charlie Google
5 out of 5 stars

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google
5 out of 5 stars

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Peter Shahatit Google
5 out of 5 stars

Great service. Reasonably priced and good quality workmanship. Replaced my hot water system and gave me a few options which I found helpful unlike the previous plumber who tried to over quote me.

Hot Water
Janet Li Google
5 out of 5 stars

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Candice Chu Google
5 out of 5 stars

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Nessa V Google
5 out of 5 stars

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Matt Lee Google
5 out of 5 stars

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Service areas by region

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FAQs

Neutral Bay plumbing questions, answered clearly

Read clear answers about booking a plumber, repair pricing, licences and common faults in Neutral Bay.

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Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Neutral Bay and nearby suburbs