$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Freshwater

Licensed Plumber serving Freshwater

Tell us how your plumbing problem has changed for you. After listening, we inspect the plumbing. We then explain the options and price, and you choose whether any proposed work goes ahead.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

Is the Freshwater plumbing fault indoors?

Share what happened, your Freshwater address and how we can reach the problem inside your home. These useful details help us assess the service and suitable booking time.

About Fixed Today

Standards guiding plumbers inside your home

Our family-owned plumbing business has served Sydney homeowners since 2011, while Freshwater is within the area we cover. We take time to understand the symptom, inspect the relevant plumbing and explain what the checks indicate before presenting practical repair options and pricing.

Our hiring standard accepts licensed plumbers only. We then maintain regular on-site and off-site training and ongoing upskilling around technical practice, careful assessment and plain customer communication. That learning continues across the team.

As continuing employment measures, the team also undertakes regular police checks and drug screening. The practical expectation at home is respectful access, protection around the work area, clear updates, completed-work testing and cleanup.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Freshwater NSW 2096 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Northern Beaches service region Freshwater service area
24/7 Emergency phone line

Bookings and callbacks

Check Freshwater booking times

Availability confirmed when you book For Freshwater
Licensed NSW plumbing business Freshwater is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Services

Household faults we inspect and repair

We help Freshwater homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements

Temperature swings, rusty colour, leaking or cold taps can stem from different hot water faults. We check the unit, valves, controls and relevant energy connection.

From the findings, we build practical repair and replacement options. We explain their price, household fit and likely disruption; the decision stays with you.

  • Hot water fault assessment
  • Temperature and pressure checks
  • Repair and replacement options
  • System advice for your household
Book a hot water plumber

Blocked Drain Clearing

Slow drainage at one fixture may point to a nearby restriction, whereas recurring gurgling or overflow across several drains can suggest a problem farther along the pipe. We check the symptoms, accessible pipework and available entry points.

Based on those findings, we discuss a practical clearing method or whether CCTV inspection is warranted. We set out the proposed work and price and wait for approval.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Urgent

Leak Detection and Pipe Repairs

Staining, damp surfaces, lifting paint and an unexplained rise in water use may signal a hidden leak. We use suitable diagnostic equipment and targeted checks to trace its likely source.

The findings help us explain possible access points and practical repair choices. We outline the proposed scope and price, then leave approval with you.

  • Hidden leak symptom assessment
  • Diagnostic equipment where useful
  • Practical access and repair choices
  • Testing after completed plumbing work
Book a pipe repair

Gas Fitting and Repairs

Gas smells, connection problems and appliance-supply concerns belong with our licensed gas fitters. If gas may be present at the property, leave the area, avoid switches and flames, then call us from somewhere safe.

We test as needed, outline the proposed work and price, and wait for approval. After the approved gas work has been finished and has passed final testing, we supply any required compliance paperwork.

  • Suspected gas leak testing
  • Gas supply and appliance checks
  • Connection and repair options
  • Any required compliance documents
Book a gas fitter

General Plumbing Repairs

When a tap drips, a toilet keeps running, pressure drops or pipes become noisy, the affected fixture and surrounding plumbing both warrant checking. We inspect the fixture, water supply and accessible joints and explain what those checks suggest.

You receive the proposed repair scope, inclusions and price before deciding. If approved, we complete the work, test the repair and explain the outcome.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber

Toilet Repairs

Constant running, poor flushing, a base leak or repeat blockage can each involve a different toilet component. We examine the cistern, pan, seals, inlet and drain connection for signs that narrow the issue.

From that evidence, we frame a suitable adjustment, reseal, part replacement or drain task. The proposed scope and price are yours to approve before anything starts.

  • Toilet leak and flush assessment
  • Cistern parts checked and replaced
  • Pan seals repaired where needed
  • Repeated blockages investigated
Book a toilet repair

Leaking Tap and Fixture Repairs

A stiff tap, persistent drip or leak around the base may involve a washer, cartridge, seal or fixture. We inspect the tap and accessible connections so the findings can indicate the likely failed part.

We explain repair and replacement options with their price, and you choose how to proceed. During assessment we check nearby visible damage, then test any completed repair.

  • Leaking tap and connection checks
  • Internal part replacement options
  • Nearby water damage assessed
  • Tap operation tested after repair
Book a leaking tap repair

Bathroom Plumbing and Renovations

Bathroom plumbing includes taps, toilets, showers, basins and their water or waste connections. We assess the plumbing needed for fixture replacements and room renovations.

Waterproofing, electrical or structural tasks may need a builder or another licensed trade. We set out our proposed plumbing work and access needs before approval.

  • Plumbing for new bathroom fixtures
  • Water and waste connections updated
  • Renovation plumbing completed
  • Builder or trade tasks made clear
Discuss bathroom plumbing
Before we even lift a tool

Check repair scope and fixed price

First we inspect the plumbing problem and access. We then outline the proposed repair, its included items and fixed price, identifying any applicable after-hours surcharge separately before you decide whether to approve it.

  • Fault checked
  • Repair scope fully itemised
  • After-hours charge explained separately and clearly
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. CCD7CA Thu 6 Aug 2026

Itemised inclusions

  • Call-out feeThe call-out fee is $0 when you approve the quoted work. Any attendance charge is explained before booking. CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification$10M public liability cover. Licence numbers shown on every quote. CHECKABLE
  • Lifetime workmanship warrantyApplies to completed labour under the written workmanship guarantee terms. TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communicationThe available window and update method are confirmed when you book. CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260806 • SYDNEY
How It Works

Your Freshwater visit from call to handover

During your plumbing visit, we assess the fault. Next, we explain the proposed scope and price, wait for your approval, complete and test the agreed repair, then explain the handover result.

Step 01
Step 01

Tell us what’s wrong and where you are

Share what changed, where the plumbing problem appears and when you noticed it, including visible damage and any immediate risk.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked
Access notes Added
Step 02
Step 02

We assess the fault

We check the affected fixture and nearby plumbing on site. A concealed source may require added testing or access before options are clear.

On-site Assessment

Fault checked in context

Symptoms checked
Likely cause explained
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

We discuss the completed repair and testing at handover, then provide the invoice, relevant warranty details and any required compliance documents.

Completion Check

Result and records reviewed

Result tested
Work area cleaned
Invoice provided
If the agreed work changes, we stop, explain why and give you a revised price before asking for approval to continue.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Let the diagnosis guide the repair plan

Ceiling marks may come from plumbing or waterproofing, so appearance cannot settle it. We inspect fittings and moisture clues, then name the appropriate trade or plumbing repair. Completion and testing follow only after you approve that plumbing work.

Before

A visible stain with no confirmed source

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Customer Reviews

Read what customers noticed about us

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Luke Soo Google
5 out of 5 stars

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google
5 out of 5 stars

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google
5 out of 5 stars

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google
5 out of 5 stars

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Lyndsay Cannell Google
5 out of 5 stars

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Archie Mihas Google
5 out of 5 stars

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
4.9 out of 5 761 customer reviews
What we check

One sign can reflect several underlying faults

A drain can become restricted by grease, root growth or damaged pipework. Damp may trace to joints or seals, while hot-water faults may involve supply, controls or valves. We inspect private pipework, explain findings and note when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Explain what changed and its location. Flag flooding or sewage first, and mention suspected gas as a separate condition. When safe, share photos along with entry information and the preferred contact; we use them to prepare and assess urgency, while the plumber still inspects on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Travel estimate

Estimate plumbing travel time to Freshwater

Our Freshwater travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
Loading map…

Enter the service address

Enter your Freshwater street or a nearby suburb to view the estimate.

Approximate Service Zones

Northern Beaches Call to confirm
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Our history, licence, reach and Sydney reviews

A plumber will be working inside your home, so the business behind the booking matters. The figures below cover our Sydney history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Freshwater is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Northern Beaches service region

Freshwater service area

4.9★

From 761 customer reviews

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Scope and inclusions

Inside a complete plumbing handover

Testing and cleanup come first, followed by an explanation of the repair result. We then hand over one set containing the invoice, applicable manufacturer warranty details and any required compliance documents. If symptoms return, contact us and say what changed.

  • Completed testing discussed
  • Immediate work area tidied
  • Required documents supplied
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    PROVIDED
    ? Check the quote
  • Repair testing explained
    INCLUDED
    ? Check the quote
  • Compliance paperwork
    WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    INCLUDED
    ? Check the quote
  • Required follow-up recorded
    IF NEEDED
    ? Check the quote
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Your information is safe. We never spam.

What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

Observe risky changes and know when to leave

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Useful signs to keep track of

  • Record unusual water signs around your home
  • Move somewhere safe before you call us
  • Pause use when drains keep overflowing
  • Leave visible damp clear for inspection
  • Work out who is responsible for the affected drain
Quote checklist

What a proper quote should include

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

How to verify a NSW plumbing licence. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Helpful details before the visit

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

2,050+ completed jobs across Greater Sydney, including the team serving Freshwater over the past 12 months give our Freshwater customers the backing of an established Sydney plumbing team.

The record is consistent too, with completed work in every month and at least 53 weeks of the year.

3,200+ customers are represented in the supporting records across Greater Sydney, giving the team serving Freshwater substantial operational backing.

Book us today
General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

2,050+ completed jobs across Greater Sydney, including the team serving Freshwater over the past 12 months give our Freshwater customers the backing of an established Sydney plumbing team.

The record is consistent too, with completed work in every month and at least 53 weeks of the year.

3,200+ customers are represented in the supporting records across Greater Sydney, giving the team serving Freshwater substantial operational backing.

Book a licensed local plumber
  1. General Plumbing

    Collaroy Within the past 2 weeks
    Completed
  2. General Plumbing

    Erskineville Within the past 2 weeks
    Completed
  3. General Plumbing

    Alexandria Within the past month
    Completed
  4. General Plumbing

    Erskineville Within the past month
    Completed
  5. General Plumbing

    Pyrmont Scheduled this week
    Scheduled
  6. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed
  7. General Plumbing

    Balmain Within the past month
    Completed
  8. General Plumbing

    Balmain Current activity
    On site now
When the problem keeps coming back

Tracing household faults that recur

When a plumbing problem returns, its timing, earlier repair history and affected fixtures guide the next checks. We use focused tests, explain what the findings indicate and outline the proposed repair choices and price.

Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Customer reviews

What customers say about their plumbing job

Customer comments can give you specific examples of communication, the work and how the home was treated. Read the details that matter to you.

Chuncho Google
5 out of 5 stars

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Charlie Google
5 out of 5 stars

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Nessa V Google
5 out of 5 stars

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Bas Bolyn Google
5 out of 5 stars

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Janet Li Google
5 out of 5 stars

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Senah fiamanya Google
5 out of 5 stars

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Candice Chu Google
5 out of 5 stars

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Matt Lee Google
5 out of 5 stars

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Service areas by region

Find our plumbers in suburbs across Sydney

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

Loading service areas…

FAQs

Useful answers before booking a plumber

Find clear answers on urgent faults, booking times, prices, licensing and plumbing help for Freshwater homes.

How can we help?

What do you need help with?
Preferred Contact Method

We respect your privacy. No spam, ever.

Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Freshwater and nearby suburbs