$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Alexandria

Licensed Plumber serving Bilgola Plateau

Tell us what is happening with your plumbing problem and what you noticed first. We will check the affected plumbing, talk through suitable repairs and pricing, then leave the choice with you.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What's changed at your Alexandria home?

Describe what changed, where it appears and how we can access the affected part of your home. Add contact details so we can assess urgency and discuss a suitable booking window.

About Fixed Today

Training that shapes every plumbing visit

Fixed Today is a family-owned plumbing business that has served Sydney homeowners since 2011, with Alexandria included in our service area. We ask what changed, inspect the affected system and explain what the findings indicate, along with the practical options and price.

Licensed plumbers are the only plumbers we hire. Regular on-site and off-site training, ongoing upskilling, and regular police checks and drug screening are part of our continuing employment standards.

For your visit, that standard means careful work around the property and a clear explanation before anything begins. Once you approve the proposed repair and price, we carry out the agreed work, test it, clean the area and explain the result.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Alexandria NSW 2015 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Sydney CBD service region Alexandria service area
24/7 Emergency phone line

Bookings and callbacks

Check times for Alexandria

Availability confirmed when you book For Bilgola Plateau
Licensed NSW plumbing business Alexandria is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Services

Services for everyday plumbing faults

We help Alexandria homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements

Changes in hot water, including no supply, uneven temperature, discolouration or a leaking cylinder, can point in several directions. We check the unit, controls, valves and energy supply before explaining the findings.

From there, we set out practical repair or replacement options, how each may affect the household and the price. You choose whether any proposed work goes ahead.

  • Unit valve and control checks
  • Water temperature and pressure testing
  • Repair or replacement guidance
  • Advice matched to system type
Book a hot water plumber

Blocked Drain Clearing

Slow drainage at one fixture may differ from several drains gurgling, backing up or overflowing together. We inspect the symptoms, accessible sections and practical entry points, then explain what the findings indicate.

A clearing method or CCTV inspection may follow from that assessment. Before anything proceeds, we describe the proposed work, give the price and ask for your approval.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Urgent

Leak Detection and Pipe Repairs

Damp plaster, bubbling paint, staining or unexpected water use can point to a concealed leak. Our licensed plumbers inspect the affected area and use appropriate testing to narrow the likely source and practical access choices.

We explain what the findings indicate, the proposed repair and the price. You can then decide how you want to proceed.

  • Leak signs and accessible plumbing checked
  • Likely source area investigated
  • Proposed access and repair scope
  • Agreed plumbing repair tested
Book a pipe repair

Gas Fitting and Repairs

Suspected leaks, appliance trouble and supply faults are assessed by our licensed gas fitters. Where gas could be present, move outside without using switches or flames and phone us from that safe location.

We outline our findings, the proposed gas work and its price, then await your approval. After the approved gas work is completed and tested, we provide any required compliance documents.

  • Gas leak and pressure checks
  • Repair and installation options
  • Appliance and supply connections
  • Any required compliance records
Book a gas fitter

General Plumbing Repairs

Everyday symptoms such as a running toilet, persistent drip, low pressure, pipe noise or worn fixture can come from several plumbing components. We check the affected area and practical connection points, then explain the findings, proposed repair and price.

Work starts after approval. We test the completed repair and talk you through the result.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber

Toilet Repairs

A toilet can keep running, leak around the base, flush poorly or block more than once. We inspect the cistern, pan, seals, water supply and connected drain to narrow down where the fault sits.

The findings may support an adjustment, replacement part, reseal or drain service. We explain the proposed repair, what it includes and the price, then wait for your approval before work begins.

  • Toilet filling and flushing checks
  • Valve and seal repair options
  • Base leak and pan resealing
  • Connected drain assessment
Book a toilet repair

Leaking Tap and Fixture Repairs

When a tap leaks, becomes hard to turn or drips after closing, several parts may be involved. We inspect the fixture and reachable connections, while checking nearby finishes for water damage.

We explain what the findings suggest, compare practical repair and replacement choices and give the price. After your approval, we complete and test the agreed work.

  • Dripping and stiff tap assessment
  • Tap washer and cartridge repairs
  • Fixture and connection checks
  • Completed repair tested
Book a leaking tap repair

Bathroom Plumbing and Renovations

Bathroom plumbing covers fixture replacements, water-supply changes and waste connections for upgrades or renovations. We first confirm what plumbing the room needs and which areas are accessible.

Waterproofing, electrical work, building work or other specialist tasks may need a builder or another licensed trade. We explain that split before the plumbing starts.

  • Fixture replacement and connection work
  • Water and waste pipe changes
  • Bathroom renovation plumbing
  • Clear split between plumbing and other trades
Discuss bathroom plumbing
Before we even lift a tool

Confirm scope with fixed pricing

First we inspect the problem and discuss what the findings indicate. We then explain the proposed repair, its inclusions and the fixed price, with any applicable after-hours surcharge listed separately before you decide.

  • Assessment findings and proposed scope
  • Fixed price before work
  • Applicable surcharge shown separately
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. E9A002 Thu 8 Oct 2026

Itemised inclusions

  • Call-out feeThe call-out fee is $0 when you approve the quoted work. Any attendance charge is explained before booking. CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification$10M public liability cover. Licence numbers shown on every quote. CHECKABLE
  • Lifetime workmanship warrantyApplies to completed labour under the written workmanship guarantee terms. TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communicationThe available window and update method are confirmed when you book. CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20261008 • SYDNEY
How It Works

Your Alexandria visit from call to handover

From the first call, we assess your plumbing issue and set out the proposed repair and price. After you approve it, we complete the agreed work, test the result and explain it at handover.

Step 01
Step 01

Tell us what's wrong and where you are

Tell us which fixture changed, when the problem began and any visible damage. Mention flooding, sewage and suspected gas separately.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

We assess the fault

We inspect the fault and nearby plumbing, then explain what the findings indicate. Hidden issues may require focused testing or practical access.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

We show you the test result and tidy work area, then provide the invoice, applicable warranty details and any required compliance records.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
We do not continue with changed work without approval. We explain what changed and confirm the revised price first.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Let the findings guide repair options

Moisture on a ceiling can involve a pipe, fitting, seal or waterproofing. We trace the likely source, explain the appropriate plumbing repair or next trade, then complete approved plumbing work only.

Before

A visible stain with no confirmed source

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Customer Reviews

Read what genuine customers have shared

Look beyond the star rating and read the customer comments for useful detail about communication, the work and care for the home. Focus on the examples that matter to your decision.

Luke Soo Google
5 out of 5 stars

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google
5 out of 5 stars

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google
5 out of 5 stars

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
David Alexander Google
5 out of 5 stars

We’ve been with Fixed Today for over seven years (since before they were Fixed Today!) and every single time we’ve needed them - from emergency fixes to small renovations - Steve and his team has delivered professionally, on-time and for a great cost. Hands down the best plumbers and gasfitters we’ve had the pleasure of working with.

Gas Fitting
Jennifer Young Google
5 out of 5 stars

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Janet Li Google
5 out of 5 stars

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
4.9 out of 5 761 customer reviews
What we check

Similar symptoms may come from different causes

Grease, roots and damaged pipework are possible drain restrictions. Damp patches can follow pipe or seal leaks; hot-water faults may involve the unit, valves or controls. After inspecting private pipework on site, we explain when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Explain the first change and its location. Tell us about flooding or sewage, and mention suspected gas separately, then add safe photos, access details and your preferred contact. This helps us assess urgency and prepare; the plumber still inspects the fault on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Travel estimate

Estimate plumbing travel time to Alexandria

Our Alexandria travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your Alexandria street or a nearby suburb to view the estimate.

Approximate Service Zones

Northern Beaches Call to confirm
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 305428C PLATINUM HOT WATER AND PLUMBING PTY LIMITED

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Our licence, history and reviews in numbers

A plumber will be working inside your home, so the business behind the booking matters. The figures below cover our Sydney history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Alexandria is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Sydney CBD service region

Alexandria service area

4.9★

From 761 customer reviews

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Plumbing Newsletter Pose
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Scope and inclusions

What we cover in your final handover

At handover, we explain the test result and leave the area tidy. The invoice includes applicable manufacturer warranty details and any required compliance documents. Contact us with your job details if the fault returns.

  • Test result explained
  • Invoice and applicable records
  • Clear return-fault contact
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Your information is safe. We never spam.

What do you need help with?
Preferred Contact Method
Homeowner's Handbook

What to notice, check safely and leave alone

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Useful signs to keep track of

  • Watch for several possible signs of hidden leaks
  • Avoid floodwater and move outside if gas is suspected
  • Act on recurring drain symptoms
  • Note a damp mark and arrange inspection
  • Know who handles each drainage problem
Quote checklist

Details to expect before approving work

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

Check a plumber's licence yourself. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Helpful details before the visit

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

The team supporting Bilgola Plateau completed 2,050+ jobs across Greater Sydney, including the team serving Bilgola Plateau over the past 12 months.

The record is consistent too, with completed work in every month and at least 53 weeks of the year.

Bilgola Plateau customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book us today
General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

The team supporting Bilgola Plateau completed 2,050+ jobs across Greater Sydney, including the team serving Bilgola Plateau over the past 12 months.

The record is consistent too, with completed work in every month and at least 53 weeks of the year.

Bilgola Plateau customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book a licensed local plumber
  1. General Plumbing

    Collaroy Within the past 2 weeks
    Completed
  2. General Plumbing

    Erskineville Within the past 2 weeks
    Completed
  3. General Plumbing

    Alexandria Within the past month
    Completed
  4. General Plumbing

    Erskineville Within the past month
    Completed
  5. General Plumbing

    Pyrmont Scheduled this week
    Scheduled
  6. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed
  7. General Plumbing

    Balmain Within the past month
    Completed
  8. General Plumbing

    Balmain Current activity
    On site now
When the problem keeps coming back

What we inspect when faults return

With a returning leak, blockage or hot water fault, we check timing, past repairs and affected fixtures. We use that context to choose focused tests. We then explain what those findings indicate and which options are practical.

Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Customer reviews

Customer comments about the work

Read the customer comments and look for useful detail about the first call, updates during the job and care for the home. Use the examples that matter to your decision.

Archie Mihas Google
5 out of 5 stars

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
Mandy Chen Google
5 out of 5 stars

First time using Fixed Today and very happy with the services. Receptionist was responsive on the enquiry and time arrangement. The plumber Jesse did the fantastic work for us to fix the toilet leaking issue. Jesse is very professional and responsible and thanks for his work done!

Toilet Repairs
Senah fiamanya Google
5 out of 5 stars

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Justin Malek Google
5 out of 5 stars

Recommended, professional and good service from the team at Fixed Today Plumbing. Had a gas leak that needed repair as soon as possible. Steven was on time, found the leak and repaired it with no fuss along with leak testing the whole property. Thank you, life savers.

Gas Fitting
Chuncho Google
5 out of 5 stars

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Charlie Google
5 out of 5 stars

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Nessa V Google
5 out of 5 stars

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Vicky B Google
5 out of 5 stars

Was very happy with the lovely, efficient and professional service I received from Jo and Kirt. Thankyou for coming out earlier than the booked time to fix my blocked toilet. Would highly recommend them.

Toilet Repairs
FAQs

Your Alexandria plumbing questions answered

Check how we handle availability, urgent faults, pricing, licensing and residential plumbing work across Alexandria.

How can we help?

What do you need help with?
Preferred Contact Method

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Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Bilgola Plateau and nearby suburbs