Google Reviews
4.9 (761)
$0 Call-Out on All Work 1800 349 338

Licensed plumbing in The Rocks

Licensed Plumber serving The Rocks

What happened with your plumbing problem at home? We’ll hear the details, inspect the fault, explain the practical repair options and price, and wait while you decide what should proceed.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
Call now Book a The Rocks plumber
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What needs fixing at home in The Rocks?

Tell us what changed, when it began and how we can access the affected part of your home. We’ll use those details to understand the job, assess urgency and prepare for the visit.

About Fixed Today

How our plumbers work inside your home

Our family-owned Sydney plumbing business has helped homeowners across the city since 2011. The Rocks is within our service area. We listen to what has changed, inspect the affected plumbing and explain what the findings indicate before covering your practical choices and price.

We begin with plumbers who hold the licence their work requires. Regular on-site and off-site training and ongoing upskilling then strengthen practical knowledge, customer communication and preparation inside occupied homes.

Regular police checks and drug screening sit within our employment standards. Your plumber outlines the approved steps, safeguards surrounding finishes, keeps the workspace organised, answers questions clearly and provides updates before completing the handover.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
The Rocks NSW 2000 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Sydney CBD service region The Rocks service area
24/7 Emergency phone line

Bookings and callbacks

Check bookings for The Rocks

Availability confirmed when you book For The Rocks
Find a suitable time
Licensed NSW plumbing business The Rocks is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Hot Water Repairs
Blocked Drains
Toilet Repairs
Leak Detection
Gas Fitting
Leaking Taps
General Plumbing
Bathroom Plumbing
View all services
Services

Practical plumbing help for your home

We help The Rocks homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements
Hot Water Repairs and Replacements

Hot Water Repairs and Replacements

When hot water becomes unreliable, discoloured or starts leaking around the cylinder, we inspect the system, its valves, controls and accessible energy supply.

We use the findings to explain practical repair and replacement paths, including price, possible disruption and what suits your household’s needs. After hearing what each path involves, you choose whether any proposed work goes ahead.

  • Hot water problem investigation
  • Visible leak and supply checks
  • Practical repair and replacement choices
  • System options explained before approval
Book a hot water plumber
Blocked Drain Clearing
Blocked Drain Clearing

Blocked Drain Clearing

One slow fixture may point to a nearby blockage. If several drains gurgle, drain slowly or overflow, the restriction may sit further along. We inspect the affected drains, available access points and visible pipe condition.

The findings help us recommend a suitable clearing approach or CCTV inspection where useful. We explain the proposed work, what it includes and the price, then wait for your approval before starting.

  • Affected drain and access checks
  • Clearing method matched to findings
  • CCTV inspection where useful
  • Damaged pipe repair options
Clear a blocked drain
Leak Detection and Pipe Repairs
Leak Detection and Pipe Repairs
Urgent

Leak Detection and Pipe Repairs

Bubbling paint, damp plaster, staining or unexplained water use can point to a hidden leak. Our licensed plumbers use diagnostic equipment and visible signs to assess the likely source and practical access options.

We explain whether more investigation or an opening may be needed, then outline the practical repair choices, proposed work and price before you decide what proceeds.

  • Leak signs and accessible plumbing checked
  • Likely source area investigated
  • Proposed access and repair scope
  • Agreed plumbing repair tested
Book a pipe repair
Gas Fitting and Repairs
Gas Fitting and Repairs

Gas Fitting and Repairs

Our licensed gas fitters test the system when we assess a suspected leak, appliance fault or supply issue. If you think gas may be present, leave the area without using switches or flames, then phone us from somewhere safe.

We explain the findings, proposed gas work and price, then wait for approval. Once approved, we complete and test the authorised gas work. After the gas work has been completed and tested, we issue any required compliance documents.

  • Licensed gas fault assessment
  • Gas line repairs and connections
  • Gas appliance installation work
  • Compliance paperwork where required
Book a gas fitter
General Plumbing Repairs
General Plumbing Repairs
General Plumbing Repairs

General Plumbing Repairs

Dripping taps, toilets that keep running, low pressure, pipe noise and worn fixtures can involve different parts of your plumbing. We inspect the affected fixture, nearby connections, water supply and accessible pipework for useful signs.

We explain what those checks indicate, describe the proposed repair and give you the price before approval. Once the agreed repair is complete, we test the work and talk you through the result.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber
Toilet Repairs
Toilet Repairs

Toilet Repairs

A toilet that runs, leaks at the base, flushes weakly or blocks repeatedly may involve several components. We inspect the cistern, pan, seals, water supply, connected drain and accessible connections.

The findings may support an adjustment, reseal, replacement part or drain work. We explain the proposed repair, its inclusions and price, then wait for your approval before starting.

  • Running toilet and flush checks
  • Cistern valve and seal replacement
  • Pan leak and resealing options
  • Recurring blockage investigation
Book a toilet repair
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs

Leaking Tap and Fixture Repairs

A dripping tap, stiff handle or leak around the base may involve a washer, cartridge, seal, fixture or accessible connection. We inspect the relevant parts and check nearby surfaces for signs of water damage.

That inspection may point to the likely failed part without confirming it from symptoms alone. We price the available repair or replacement choices and wait for your selection. We complete the approved option, then test the tap.

  • Leaking tap and connection checks
  • Internal part replacement options
  • Nearby water damage assessed
  • Tap operation tested after repair
Book a leaking tap repair
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations

Bathroom Plumbing and Renovations

For a bathroom fixture replacement, upgrade or renovation, we handle the connected water and waste plumbing, accessible pipework and plumbing required around each fixture. We explain our proposed scope, access needs and price before approval.

Waterproofing, carpentry, tiling, building work or other specialist tasks may need to be completed by your builder or another appropriately licensed trade.

  • Bathroom fixture replacement plumbing
  • Water and waste connection changes
  • Plumbing for bathroom renovations
  • Separate trade work identified upfront
Discuss bathroom plumbing
View all services
Booking costs and offers

Check the current offers for your booking

Your plumber inspects the problem first, then explains the proposed repair and fixed price before asking you to approve any paid work. Review the offers below and tell us the relevant booking details. We confirm eligibility and any conditions with you.

$0 Call-Out Fee

For eligible standard bookings

There is no call-out fee for eligible standard bookings. We assess the fault, explain the proposed work and give you the fixed repair price before asking for approval.

Book a plumber

Save $55*

Book online and save

Use our website to book an eligible plumbing job and receive the advertised $55 saving. We confirm eligibility and any offer conditions when we arrange the booking.

Book online

10% Off

Seniors and pensioner discount

We offer eligible seniors and pensioners 10% off standard plumbing work. Tell us about the offer when booking and we will confirm that it applies.

Check the seniors offer
Before we even lift a tool

Review scope and price first

We inspect the problem, explain our proposed repair and its inclusions, then provide the fixed price. Before you approve any work, we also explain any applicable after-hours surcharge separately.

  • Fault assessed before options
  • Repair scope and fixed price explained
  • Surcharge shown before approval
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. 178A41 Thu 6 Aug 2026

Itemised inclusions

  • Call-out fee CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification CHECKABLE
  • Lifetime workmanship warranty TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communication CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260806 • SYDNEY
How It Works

The Rocks plumbing from call to handover

Your plumbing problem is checked before we set out the intended work and price. Nothing starts until you approve it; we then perform that repair, test our work and cover the outcome at handover.

Step 01
Step 01

Tell us what’s wrong and where you are

Describe the change, its location and visible damage. Tell us about flooding or sewage, with suspected gas reported separately.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

We assess the fault

We inspect the fault and relevant accessible plumbing at your property. If its source remains unclear, we explain the further tests or access needed.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

We walk through the finished area, cover what testing found and hand over your invoice with any applicable warranty or compliance details.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
We do not continue with changed work without approval. We explain what changed and confirm the revised price first.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Let the diagnosis inform the repair

Moisture above a ceiling may involve pipework, a fixture seal or waterproofing. Our checks narrow the likely origin so we can describe our plumbing proposal or direct you to the relevant trade. Approved plumbing work is then completed and tested.

Before

A visible stain with no confirmed source

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Find a plumber in The Rocks
Customer Reviews

Read what customers say about our work

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Read all reviews
Luke Soo Google

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Lyndsay Cannell Google

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Archie Mihas Google

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
4.9 761 customer reviews
What we check

Similar warning signs can have different causes

A slow drain can result from grease, roots or damaged pipework. Damp patches can trace to pipes, seals or waterproofing; hot-water loss can stem from the unit or supply. We first inspect private pipework, then explain whether Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Explain what happened and which area is affected. Keep flooding or sewage separate from suspected gas, and provide safe photos, access notes and the best contact. We use those details to assess urgency and prepare, while the plumber still inspects on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Request a plumbing visit View our booking terms
Travel estimate

Estimate plumbing travel time to The Rocks

Our The Rocks travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your The Rocks street or a nearby suburb to view the estimate.

Approximate Service Zones

Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

See our experience and our customer record

A plumber will be working inside your home, so the business behind the booking matters. The figures below cover our Sydney history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • The Rocks is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Sydney CBD service region

The Rocks service area

4.9★

From 761 customer reviews

Book online 1800 349 338

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Book with confidence 1800 349 338
Scope and inclusions

What you receive with your handover

We test completed work, talk you through the result and clean the area. We then provide your invoice, applicable manufacturer warranty details and any required compliance documents. If the same problem returns, contact our team and quote the job details.

  • Testing finished and outcome explained
  • Invoice with warranty details
  • Follow-up contact provided
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote

Keep the invoice, approved scope and warranty details together after handover.

Documents vary with the completed work and any compliance requirements.
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

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What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

Know which plumbing checks are safe to make

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Useful signs to keep track of

  • Note the warning signs of a hidden leak
  • Step away from pooled water or suspected gas
  • Respond when drains repeatedly block
  • Damp noticed? Keep uncovered for inspection
  • Private drains, stormwater and wastewater responsibilities
Quote checklist

What a proper quote should include

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

How to verify a NSW plumbing licence. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Information that helps us prepare

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Book us today
General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield General Plumbing Mortlake
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

Book a licensed local plumber

  1. General Plumbing

    Erskineville Within the past 2 weeks
    Completed

  2. General Plumbing

    Alexandria Within the past month
    Completed

  3. General Plumbing

    Erskineville Within the past month
    Completed

  4. General Plumbing

    Pyrmont Scheduled this week
    Scheduled

  5. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed

  6. General Plumbing

    Balmain Within the past month
    Completed

  7. General Plumbing

    Balmain Current activity
    On site now

  8. General Plumbing

    Camperdown Within the past 2 weeks
    Completed
When the problem keeps coming back

Why the same fault may return

We look at when the problem appears, which fixtures are affected and what repairs were tried before. That history guides focused tests, and we explain what the findings indicate and which repair choices may be practical.

When problems return

Tree-root blocked drains

Mature street trees send fine roots through old earthenware joints. By the time the drain backs up, the line is often partially collapsed.

Burst copper under slab

Pre-1990s homes here often have copper pipe run under the slab. Pinhole leaks become full bursts once the pipe wall thins through.

Failed electric hot water units

Replacement is cheaper than emergency repair on units past 10 years. We carry common sizes on the truck for same-day swap-outs.

Stormwater overflow at the boundary

Clay tiles laid 50+ years ago weren’t built for today’s roof areas. We jet, camera, and reline rather than dig up your front yard.

Leaking shower bases

Bathroom tiles look fine until the cornice underneath swells. Most leaks here trace back to a hairline crack in the waterproofing membrane.

Gas appliance shutdowns

Older gas fittings drop pressure as seals harden. We carry licensed gas testers and can pressure-test the line on the same visit.

More recent plumbing work across Sydney

Verified service record

General Plumbing

Birchgrove
Verified service record

General Plumbing

Leichhardt
Verified service record

General Plumbing

Wentworth Point
Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Book a plumber

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Rinnai
Rheem
Dux
Thermann
AquaMax
Vulcan

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Don’t see your brand? Contact us
Customer reviews

Read what customers say about the service

Customer comments can give you specific examples of communication, the work and how the home was treated. Read the details that matter to you.

Discuss your plumbing job 1800 349 338
Janet Li Google

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Charlie Google

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Matt Lee Google

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Chuncho Google

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Candice Chu Google

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Nessa V Google

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Peter Shahatit Google

Great service. Reasonably priced and good quality workmanship. Replaced my hot water system and gave me a few options which I found helpful unlike the previous plumber who tried to over quote me.

Hot Water
Service areas by region

Find a plumber across Sydney service areas

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

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FAQs

The Rocks plumbing questions answered

Read practical answers on urgent faults, pricing, licences, availability and home plumbing across The Rocks.

How can we help?

What do you need help with?
Preferred Contact Method

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Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage The Rocks and nearby suburbs
Emergency? Call anytime. We’re available 24/7. 1800 349 338