Google Reviews
4.9 (761)
$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Surry Hills

Licensed Plumber serving Surry Hills

Tell us what is happening with your plumbing problem. We listen, inspect the problem, explain each practical option and its price, then let you decide whether to proceed.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
Call now Book a Surry Hills plumber
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What Surry Hills plumbing issue needs attention?

Tell us what you can see, where it is in your home and when it started. Add any details about gates, stairs, parking or keys so we can judge urgency and arrive prepared.

About Fixed Today

Who you’ll be welcoming into your home

Since 2011, our family-owned Sydney plumbing business has helped homeowners deal with leaks, blockages, hot-water faults and everyday repairs. We serve Surry Hills, and our visit starts with listening and a careful inspection before we explain the available options, proposed work and price for your approval.

Your account of the problem gives us a starting point. We inspect the affected plumbing, follow the signs towards a likely source and explain the options, scope and price. You decide whether to approve the proposed repair.

We support our plumbers with regular on-site and off-site training, ongoing upskilling, and regular police checks and drug screening. During the visit, we protect nearby surfaces, test the completed repair and show you what was done before tidying the work area.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Surry Hills NSW 2010 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Sydney CBD service region Surry Hills service area
24/7 Emergency phone line

Bookings and callbacks

Surry Hills plumbing times

Availability confirmed when you book For Surry Hills
Find a suitable time
Licensed NSW plumbing business Surry Hills is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Hot Water Repairs
Blocked Drains
Toilet Repairs
Leak Detection
Gas Fitting
Leaking Taps
General Plumbing
Bathroom Plumbing
View all services
Services

Plumbing support for common home faults

We help Surry Hills homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements
Hot Water Repairs and Replacements

Hot Water Repairs and Replacements

Cold showers, changing temperatures, rusty water and leaks can point to different hot water faults. We check the unit, valves, controls and energy supply to narrow down the likely cause.

We then compare suitable repair or replacement paths, including likely disruption, household needs and price. You choose the option before any work begins.

  • Unit valve and control checks
  • Water temperature and pressure testing
  • Repair or replacement guidance
  • Advice matched to system type
Book a hot water plumber
Blocked Drain Clearing
Blocked Drain Clearing

Blocked Drain Clearing

A single slow drain may have a restriction close to the fixture. When several drains gurgle, back up or overflow, the problem may sit further along the line. We check the affected outlets, accessible pipework and site access before recommending a clearing method or CCTV inspection where useful.

You see what the checks indicate, the available options and the price before approving drain work.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Leak Detection and Pipe Repairs
Leak Detection and Pipe Repairs
Urgent

Leak Detection and Pipe Repairs

Damp plaster, stains, lifting paint or water use that suddenly rises may point to a concealed leak. We follow the signs with diagnostic equipment and consider practical access before proposing any opening in a wall, floor or ceiling.

Our plumber explains the likely source, repair choices and price so you can approve the work that suits the findings.

  • Visible signs and pipework checks
  • Likely leak area narrowed down
  • Access and repair options explained
  • Completed plumbing repair tested
Book a pipe repair
Gas Fitting and Repairs
Gas Fitting and Repairs

Gas Fitting and Repairs

A suspected leak, faulty connection or appliance supply problem needs our licensed gas fitters. If you smell gas, leave, avoid flames and electrical switches, then call us from somewhere safe.

We test the gas system, explain the proposed work and price, and wait for approval. After we complete the gas work, we provide any required compliance paperwork.

  • Suspected gas leak testing
  • Gas supply and appliance checks
  • Connection and repair options
  • Any required compliance documents
Book a gas fitter
General Plumbing Repairs
General Plumbing Repairs
General Plumbing Repairs

General Plumbing Repairs

Low pressure, noisy pipes, a dripping fixture or a toilet that keeps running can each have several plumbing causes. We inspect the fixture, water supply and accessible connections, using the symptoms to narrow down the likely fault.

Before starting, we set out the proposed repair, what it includes and the price. Approved work is tested once complete, and we explain the result before handover.

  • Leaking fixture and pipe checks
  • Tap and toilet repair options
  • Water pressure problems assessed
  • New fixture installation plumbing
Book a general plumber
Toilet Repairs
Toilet Repairs

Toilet Repairs

A toilet may run constantly, flush poorly, leak at the base or block again because different parts can fail. We check the cistern, pan, seals, water supply and connected drain to see what the findings indicate.

Our plumber explains whether adjustment, a new part, resealing or drain work is practical, along with the proposed price. We wait for approval, then complete and test the chosen repair.

  • Toilet leak and flush assessment
  • Cistern parts checked and replaced
  • Pan seals repaired where needed
  • Repeated blockages investigated
Book a toilet repair
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs

Leaking Tap and Fixture Repairs

A tap that drips, feels stiff or leaks around its base may have a worn washer, cartridge, seal, connection or fixture body. We inspect the fitting and nearby surfaces, including any visible signs of water damage, to work out the likely source.

Our plumber explains whether repair or replacement makes sense and gives you the price. After approval, we complete the chosen work, test the tap and show you the result.

  • Dripping and stiff tap assessment
  • Tap washer and cartridge repairs
  • Fixture and connection checks
  • Completed repair tested
Book a leaking tap repair
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations

Bathroom Plumbing and Renovations

Bathroom plumbing must connect the chosen fixtures, water and waste points to the proposed layout and existing services. We handle plumbing for replacements, upgrades and renovations, while identifying waterproofing, electrical or building work that belongs with another licensed trade.

Before anything begins, we explain our plumbing scope, access needs and price, then wait for your approval.

  • Plumbing for new bathroom fixtures
  • Water and waste connections updated
  • Renovation plumbing completed
  • Builder or trade tasks made clear
Discuss bathroom plumbing
View all services
Booking costs and offers

See our current offers before you book

On the first visit, we inspect the problem and explain what we find. We outline the proposed repair and fixed price before you decide whether to proceed. Review the current offers below and share your booking details so we can confirm eligibility and any conditions.

$0 Call-Out Fee

For eligible standard bookings

For eligible standard bookings, the call-out fee is $0. We inspect the problem first and explain the proposed repair and fixed price before work starts.

Book a plumber

Save $55*

Book online and save

Book an eligible plumbing job online to receive the advertised $55 saving. We confirm whether the offer and any conditions apply when arranging your booking.

Book online

10% Off

Seniors and pensioner discount

We offer eligible seniors and pensioners 10% off standard plumbing work. Tell us about the offer when booking and we will confirm that it applies.

Check the seniors offer
Before we even lift a tool

Approve the scope and fixed price

We inspect the problem and confirm the access needed before proposing a repair. You then receive the fixed price, what it includes and any applicable after-hours surcharge separately, so you can choose whether to approve the work.

  • Fault and access reviewed
  • Proposed repair inclusions outlined
  • Relevant after-hours surcharge listed separately
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. 1BFFB7 Tue 25 Aug 2026

Itemised inclusions

  • Call-out fee CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification CHECKABLE
  • Lifetime workmanship warranty TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communication CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260825 • SYDNEY
How It Works

A Surry Hills plumbing visit explained

Assessment comes first in your plumbing visit, followed by the proposed work and price, approval, repair, testing and handover. If findings alter the plan, we stop and explain the revised price before continuing.

Step 01
Step 01

Tell us what’s wrong and where you are

Describe the affected fixture, when the problem changed and any visible damage. Flag flooding or sewage, and mention possible gas separately.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

We assess the fault

At the property, we check the fault and nearby plumbing. A hidden source may need extra testing or access before we can propose suitable options.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

Handover includes the repair test result, a clean work area, relevant warranty information and any compliance documents the job requires.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
We do not continue with changed work without approval. We explain what changed and confirm the revised price first.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Find the cause before choosing the repair

A ceiling stain can come from plumbing fittings, failed seals or a waterproofed area. We trace the likely source before proposing work, explain whether a plumbing repair or another trade is suitable, then test any plumbing work we complete.

Before

The moisture source is still unclear

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Find a plumber in Surry Hills
Customer Reviews

Customer views on our plumbers and work

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Read all reviews
Elodie Watts Google

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Luke Soo Google

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Bianca McConnell Google

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Janet Li Google

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Chuncho Google

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
4.9 761 customer reviews
What we check

One symptom can lead to several checks

Among possible drain causes are damaged pipework, grease and roots. Leaks, failed seals or waterproofing can cause damp patches; valves, controls or supply can affect hot water. After inspecting private pipework, we explain circumstances where Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Tell us what changed, where it is and when it started. Separately flag flooding or sewage, and tell us if you suspect gas may be present. Safe photos, useful access details and the best contact help us assess urgency and prepare for the visit, while our plumber still inspects the fault on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Request a plumbing visit View our booking terms
Travel estimate

Estimate plumbing travel time to Surry Hills

Our Surry Hills travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
Loading map…

Enter the service address

Enter your Surry Hills street or a nearby suburb to view the estimate.

Approximate Service Zones

Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 305428C PLATINUM HOT WATER AND PLUMBING PTY LIMITED

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Our experience and credentials by the numbers

Before choosing a plumber, it helps to check the business behind the booking. The figures below cover our operating history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Surry Hills is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Sydney CBD service region

Surry Hills service area

4.9★

From 761 customer reviews

Book online 1800 349 338

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Book with confidence 1800 349 338
Scope and inclusions

What happens at your job handover

The job finishes with testing, a clear explanation of the result and a tidy work area. We provide your invoice, relevant product warranty information and any compliance documents required for the completed work. We also cover practical follow-up and how to keep the records handy.

  • Repair tested and explained
  • Invoice and records supplied
  • Warranty details and follow-up covered
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote

Keep the invoice, approved scope and warranty details together after handover.

Documents vary with the completed work and any compliance requirements.
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Your information is safe. We never spam.

What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

Useful checks before you call a plumber

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Warning signs worth noticing

  • Keep notes when water use rises unexpectedly
  • Avoid floodwater and leave the area if you smell gas
  • Have ongoing drain trouble assessed
  • Arrange a check when damp marks appear
  • Work out who is responsible for the affected drain
Quote checklist

What a proper quote should include

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

How to verify a NSW plumbing licence. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Information that helps us prepare

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

2,050+ completed jobs across Greater Sydney, including the team serving Surry Hills over the past 12 months give our Surry Hills customers the backing of an established Sydney plumbing team.

Activity was sustained across all 12 months and 53 separate weeks.

The supporting records across Greater Sydney cover 3,200+ customers and back each Surry Hills booking with broader team capacity.

Book us today
General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield General Plumbing Mortlake
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

2,050+ completed jobs across Greater Sydney, including the team serving Surry Hills over the past 12 months give our Surry Hills customers the backing of an established Sydney plumbing team.

Activity was sustained across all 12 months and 53 separate weeks.

The supporting records across Greater Sydney cover 3,200+ customers and back each Surry Hills booking with broader team capacity.

Book a licensed local plumber

  1. General Plumbing

    Pyrmont Scheduled this week
    Scheduled

  2. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed

  3. General Plumbing

    Alexandria Within the past month
    Completed

  4. General Plumbing

    Erskineville Within the past 2 weeks
    Completed

  5. General Plumbing

    Erskineville Within the past month
    Completed

  6. General Plumbing

    Balmain Within the past month
    Completed

  7. General Plumbing

    Balmain Current activity
    On site now

  8. General Plumbing

    Camperdown Within the past 2 weeks
    Completed
When the problem keeps coming back

How we investigate repeat plumbing faults

When a blockage, leak or hot-water problem comes back, the pattern matters. We ask when it happens, which fixtures are involved and what repairs have already been tried, then choose focused checks and explain what the findings suggest.

Patterns when faults return

Tree-root blocked drains

Mature street trees send fine roots through old earthenware joints. By the time the drain backs up, the line is often partially collapsed.

Burst copper under slab

Pre-1990s homes here often have copper pipe run under the slab. Pinhole leaks become full bursts once the pipe wall thins through.

Failed electric hot water units

Replacement is cheaper than emergency repair on units past 10 years. We carry common sizes on the truck for same-day swap-outs.

Stormwater overflow at the boundary

Clay tiles laid 50+ years ago weren’t built for today’s roof areas. We jet, camera, and reline rather than dig up your front yard.

Leaking shower bases

Bathroom tiles look fine until the cornice underneath swells. Most leaks here trace back to a hairline crack in the waterproofing membrane.

Gas appliance shutdowns

Older gas fittings drop pressure as seals harden. We carry licensed gas testers and can pressure-test the line on the same visit.

More recent plumbing work across Sydney

Verified service record

General Plumbing

Birchgrove
Verified service record

General Plumbing

Leichhardt
Verified service record

General Plumbing

Wentworth Point
Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Book a plumber

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Rinnai
Rheem
Dux
Thermann
AquaMax
Vulcan

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Don’t see your brand? Contact us
Customer reviews

Customer comments about the work

Read the customer comments and look for useful detail about the first call, updates during the job and care for the home. Use the examples that matter to your decision.

Discuss your plumbing job 1800 349 338
Archie Mihas Google

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
Senah fiamanya Google

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Candice Chu Google

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Matt Lee Google

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Charlie Google

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Nessa V Google

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Bas Bolyn Google

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Peter Shahatit Google

Great service. Reasonably priced and good quality workmanship. Replaced my hot water system and gave me a few options which I found helpful unlike the previous plumber who tried to over quote me.

Hot Water
Service areas by region

Sydney suburbs covered by our service area

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

Nearby Sydney CBD & City Areas

Browse the full suburb list
FAQs

Plumbing questions from Surry Hills homeowners

Get clear answers on bookings, urgent faults, pricing, plumber credentials and the residential work we handle.

How can we help?

What do you need help with?
Preferred Contact Method

We respect your privacy. No spam, ever.

Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Surry Hills and nearby suburbs
Emergency? Call anytime. We’re available 24/7. 1800 349 338