Plumbing FAQ's in Tamarama
Emergency plumbing situations are stressful, and you need clear answers quickly. We've answered common questions from Tamarama residents below. If your question isn't covered, call 1800 349 338 and we'll explain what's involved and confirm availability.
How quickly can a plumber reach Tamarama for an emergency?
We dispatch urgent jobs immediately from localised hubs across Sydney. The nearest available technician is allocated, and you'll receive an ETA when you book. Arrival timing depends on current workload and traffic conditions, but urgent jobs are prioritised and sent out first.
Is there a call-out fee for emergency plumbing in Tamarama?
Call-out fees vary by service area. Confirm the call-out fee status for Tamarama when you call to book. The call-out fee typically covers the cost of dispatch and initial assessment, and it's explained before the technician is sent out so you can decide whether to proceed.
Do you provide fixed pricing before starting emergency work?
Yes. After the onsite assessment, we provide a fixed-fee quote that covers the diagnosed fault and the work required to repair it. The price is by the job, not by the hour, and there are no hidden fees. You decide whether to proceed once scope and cost are confirmed.
Are your emergency plumbers licensed and insured?
All attending technicians are licensed plumbers in NSW (our licence number is 305428C). We're fully insured with Public Liability and Workers Compensation, which protects you if accidental property damage occurs during work or in the event of a workplace injury on site.
What should I do while waiting for the emergency plumber?
For active leaks, turn off the water at the meter if you can safely access it to stop the flow and limit damage. For gas leaks, ventilate the area, turn off the gas at the meter if safe, and leave the property. Don't attempt DIY repairs on pressurised systems, it often makes the situation worse and creates safety risks.
Do you work on weekends and public holidays?
Yes. We operate 24/7, 365 days a year. Weekends and public holidays are treated as standard availability for emergency plumbing, though call-out fees and after-hours rates may vary. Confirm pricing when you call to book.
What happens if the problem is worse than initially diagnosed?
If inspection reveals additional faults or structural damage beyond the initial scope, we explain the options and provide a revised fixed quote before any additional work proceeds. You're not committed to the extra work, you decide once the full scope and cost are clear.
How long does an emergency plumbing repair usually take?
Timing depends on the fault type and access. A straightforward ruptured pipe repair or blockage clearing typically takes one to three hours, including assessment, repair, and testing. Structural issues like sewer line relining or hot water unit replacement take longer and are scheduled accordingly once the scope is confirmed.
Is your work covered by a warranty?
Yes. All workmanship is backed by our Lifetime Labour Warranty, which means if something goes wrong with the installation or repair we completed, we return and make it right at no additional cost for labour. Manufacturer warranties apply to parts and appliances, typically covering five to ten years depending on brand.
Do you service the entire Tamarama area?
Yes. Fixed Today Plumbing covers all of Tamarama (postcode 2026) and the broader Eastern Suburbs. We operate a multi-van fleet with local dispatch points across Sydney, ensuring coverage within approximately 60 km of our hubs for emergency calls.