Plumber St Ives Chase

Our St Ives Chase plumbing service covers installations, repairs, maintenance, and emergency response for commercial and domestic properties, with scope confirmed onsite before any work proceeds. Typical jobs include clearing obstructed drains, repairing or replacing hot water systems, fixing leaks, and installing or servicing gas appliances; if inspection reveals structural damage or compliance work outside the initial scope, we explain the options and provide a separate fixed price quote once the full requirement is confirmed.

In practice, the issues we see most often across bushland suburbs like St Ives Chase include:

• Blocked Drains and Root Intrusion: Tree roots seeking moisture enter hairline cracks in aging clay or terracotta pipes, then expand and trap debris. We use camera inspection equipment to locate the restriction and assess the pipe condition, then clear the blockage with high-pressure water jetting (hydro-jetting at 3,000, 5,000 PSI). If the pipe structure has failed, trenchless relining creates a new pipe within the old one, avoiding excavation under driveways or landscaping.
• Hot Water System Repairs and Replacements: Storage tanks develop sediment buildup or corroded anode rods over time, causing rust-coloured water or temperature fluctuations. Continuous flow gas units can fail due to blocked heat exchangers or ignition faults. We service all major brands, Rheem, Dux, Rinnai, and install electric, gas, or heat pump systems to Australian plumbing standards, including mandatory Tempering Valves (50°C scalding protection) and Pressure Relief Valves.
• Leak Detection and Pipe Repairs: Hidden leaks behind walls or under slabs are located with electronic ultrasonic equipment or thermal imaging, avoiding unnecessary invasive work. Once the source is confirmed, we isolate the damaged section, repair or replace the affected pipe, then test flow and pressure before leaving.
• Gas Fitting and Compliance: We install, repair, and test gas lines and appliances (cooktops, hot water units, heaters) in line with AS/NZS 5601.1 safety standards. After any gas work, a pressure loss test confirms the system is gas-tight, and a compliance certificate is issued where required by regulation.

Each job follows the same process: onsite assessment and diagnosis using the relevant tools, then a flat-rate quote that explains what's included and what's not. Once you approve the scope, we complete the work, test the system, and clean up the site. All workmanship is backed by our Lifetime Labour Warranty, meaning we're accountable for the quality of the installation or repair for as long as you own the property (manufacturer warranties apply separately to hardware and appliances).

Fixed Today Plumbing has been operating across Sydney for over 15 years, completing thousands of commercial and domestic plumbing jobs in that time. Our near-perfect 5-star rating, based on more than 800 verified customer reviews, reflects consistent delivery on the basics: clear scope confirmation before starting, transparent fixed pricing, tidy work areas, and permanent repairs that hold up over time.

Being family-owned means we're accountable for the work long after the invoice is paid. It also means we keep decision-making internal and local, rather than escalating through offshore support teams. When something goes wrong or needs follow-up, the same people who dispatched the job are the ones who handle the resolution.

As members of the Master Plumbers Association, our work is held to industry standards for safety, compliance, and technical competence. That membership requires continuing education for our licensed plumbers, so they stay current with code changes, new materials, and updated installation methods. For you, it means the person arriving at your St Ives Chase property has verifiable qualifications, not just a business card and a ute.

We also complete police checks and background checks for our technicians, and they carry ID that can be confirmed before entry. That vetting process matters in occupied homes, particularly for clients with security-sensitive properties, young children, or elderly occupants. Our plumbers arrive in uniform, explain what they're doing before starting, and ask permission before accessing different areas of the property. They use drop sheets or protective coverings on floors and surfaces, wear boot covers when requested, and clean up the work area before leaving, basic professionalism that shouldn't be notable, but often is.

We price by the job, not by the hour. After the on-site inspection confirms the scope, you receive a fixed-price quote that includes labour, materials, and testing. That price doesn't change once you approve it, unless the scope changes and you agree to proceed with additional work. There are no hidden costs—the quote you approve is the invoice you pay.

For call-out fees in St Ives Chase, confirm the status when you book. Many service areas have no call-out fee, but specific suburbs or after-hours urgency can affect the policy. Our phone team will clarify that upfront so you're not surprised. If a call-out fee applies and you proceed with the quoted work, it's typically deducted from the final invoice (check the terms when booking).

What affects the final price: the scope of work (one leaking tap vs a full bathroom replumb), access and site conditions (tight spaces, long pipe runs, or restricted parking that slows the job), parts and materials (premium fixtures vs typical replacements, drain relining vs excavation and replacement), and after-hours or emergency urgency (which may incur an additional surcharge depending on timing). We explain those factors during the quoting process so you understand what's driving the cost and can make an informed decision.

We can accommodate scheduling around strata access rules, property manager coordination, or restricted work windows when disclosed during booking. Payment is accepted via all major credit cards (Visa, Mastercard), and invoices are provided immediately after job completion. For larger projects, we can discuss payment terms before starting. If you're a first-time customer and mention the code "web55" when booking, you'll receive $55 off the quoted price (limited to one use per person, applies to paying jobs only, and cannot be combined with other offers).

Booking is straightforward: call 1800 349 338 any time (our emergency line is answered 24/7), describe what's happening, confirm your address and access details, and receive an ETA or scheduled appointment time. You don't need to diagnose the fault yourself or know the technical terminology, just explain what you're seeing (water pooling, no hot water, gas smell, drain backing up) and we'll ask the clarifying questions needed to dispatch the right technician with the right equipment.