Plumbing FAQ's in Seaforth
When plumbing faults disrupt your home or business in Seaforth, getting clear answers quickly helps you make informed decisions. The questions below cover common concerns about emergency plumbing, pricing, process, and what to expect when booking. If your specific question isn't answered here, call 1800 349 338 to speak with our team directly.
How quickly can Fixed Today reach Seaforth for emergency plumbing?
Urgent jobs are dispatched immediately, with the nearest available licensed plumber (NSW) sent from our North Shore-servicing hubs. Typical arrival timing for Seaforth depends on current bookings and traffic, with ETA updates provided when you call to book. If the situation is actively causing damage or presents a safety risk, it qualifies for immediate dispatch rather than next-available standard booking.
What does the fixed-price quote include for plumbing work in Seaforth?
The fixed-price quote covers the diagnosed installation or repair, materials and parts used, testing and verification of the completed work, and site cleanup. The price is by the job, not by the hour, and is locked in before work starts. If inspection reveals additional faults not visible during initial assessment, we explain options and get approval before proceeding with any extra work.
Is there a call-out fee for emergency plumbing in Seaforth?
Call-out fee policies vary by service area and job type. To confirm whether a call-out fee applies to your Seaforth address and specific situation, ask when booking. If a call-out fee is charged, we'll explain the amount upfront before dispatch. Many standard service areas have no call-out fee, but it's worth confirming to avoid surprises.
What causes blocked drains in older Seaforth properties?
Tree roots entering cracked terracotta pipes are the most common cause in heritage and mid-century homes, as fine roots seek moisture through hairline cracks then expand to trap debris. Grease buildup in kitchen lines affects properties of any age when fats and oils solidify as they cool, narrowing the pipe diameter. We locate the restriction using CCTV cameras and clear it with high-pressure jetting, then inspect for structural damage requiring follow-up relining.
Can you repair plumbing faults without digging up the garden or driveway?
Pipe relining allows us to repair damaged or root-affected drains without excavation by inserting a resin liner that cures to form a structural pipe-within-a-pipe. This works for most accessible lines that haven't fully collapsed and avoids disrupting driveways, paths, or landscaping. If the pipe has completely collapsed or relining isn't suitable, excavation may be required, which we scope and quote separately once inspection confirms the damage extent.
What should I do immediately if a pipe bursts before the plumber arrives?
Turn off the water supply at the meter (usually located at the front boundary near the footpath) and open taps to drain remaining pressure from the system. Move belongings away from the leak area and use towels or buckets to contain water. Do not attempt repairs yourself as plumbing work requires licensing. Once the water is isolated, the immediate damage stops, and the plumber can assess and repair the burst section upon arrival.
How do I know if my hot water service system needs replacement or repair?
Age is the primary factor: electric storage systems typically last 10-15 years, gas continuous flow units 12-20 years depending on water quality and maintenance. If the unit is near end-of-life and showing rust, leaking from the tank body, or requiring frequent repairs, replacement is usually more cost-effective. For newer systems with isolated faults like failed elements or thermostats, repair often makes better sense. We assess condition onsite and explain which approach offers better value given the unit's age and repair costs.
Are Fixed Today plumbers licensed and insured for work in Seaforth?
All attending plumbers hold current NSW licences (Plumber, Drainer & Gasfitter 305428C), and the business carries full Public Liability and Workers Compensation insurance. This protects you if accidental property damage occurs during work or workplace injuries happen onsite. Technicians also complete police and background checks for customer safety and can identify themselves upon arrival.
What does the Lifetime Labour Warranty cover on completed plumbing work?
The Lifetime Labour Warranty covers workmanship faults: if a installation or repair fails due to how it was completed (such as a joint that wasn't sealed correctly or a component that wasn't installed to specification), we'll return and fix it at no additional charge. The warranty doesn't cover wear-and-tear on parts over time or damage caused by external factors. Manufacturer warranties on fixtures and appliances apply separately as per supplier terms.
Can Fixed Today coordinate plumbing work around strata access rules in Seaforth?
We regularly work in strata properties and can coordinate with owners corporations, strata managers, and residents to meet access requirements, booking windows, and common property approvals. If work affects shared infrastructure or requires access to plant rooms, we liaise with strata management to arrange keys, site inductions, and notifications as required, providing documentation suitable for maintenance logs and compliance records upon completion.