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Emergency Plumber North Ryde

Fixed Today Plumbing delivers 24/7 emergency plumbing across North Ryde, 2113 NSW. From broken pipes to gas leaks, our licensed plumbers respond immediately with upfront pricing and permanent repairs backed by our Lifetime Labour Warranty.

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General Plumbing Blocked Drains

Fixed Today Plumbing responds to emergency plumbing calls across North Ryde from our West Sydney dispatch point, typically reaching properties within standard response windows once the job is allocated. The suburb contains a mix of established brick homes dating from the 1960s through to modern townhouses and apartment blocks near the Macquarie Park commercial precinct, each with different access considerations and plumbing configurations that are confirmed during the first onsite visit. We're licensed (305428C), properly insured with Public Liability and Workers Compensation, and every attending plumber carries the tools and parts needed to assess, quote, and often resolve urgent faults on the same visit.

Emergency work here covers burst pipes threatening property, gas leaks requiring immediate isolation, blocked sewers backing up into homes, and hot water failures in occupied residences. If you're dealing with an active leak or a safety risk, we dispatch the nearest available plumber and provide an ETA once the job is assigned. The fixed-price quote is provided after we've confirmed the scope onsite, you'll know what the repair costs before any work starts, with no hidden fees added later.

North Ryde sits within Ryde Council's jurisdiction, and drainage work that affects Sydney Water assets follows their compliance requirements. We document regulated work where necessary and test the system before leaving to confirm the fault is resolved. For non-urgent bookings or questions about what qualifies as an emergency, call us on 1800 349 338 and we'll help you decide whether immediate dispatch is needed or if a scheduled visit is more appropriate.

Our process is straightforward: diagnose the fault, explain what's involved, provide a fixed quote, complete the repair to Australian plumbing standards, then verify the outcome. All workmanship is backed by our Lifetime Labour Warranty, meaning if the repair itself fails, we return and fix it at no additional labour cost.

Emergency Plumbing Solutions for North Ryde

An emergency is any fault that risks property damage, creates a safety hazard, or makes the property unliveable if not addressed immediately, broken pipes flooding rooms, gas leakages requiring isolation, sewers backing up into the home, or total loss of hot water in occupied residences during winter. Fixed Today Plumbing handles these situations with immediate dispatch; the plumber is sent from the nearest available hub once you call, and you receive an ETA based on current job schedules and travel time. This covers typical urgent residential and light commercial faults where delay increases damage or safety risk; if the issue can wait for a scheduled booking without worsening, we'll explain that option and let you decide.

Active leaks are stressful. The priority is getting a licensed, insured plumber onsite to isolate the water supply, stop further damage, and assess what failed. In practice, we see ruptured pipes most often in older homes where galvanised steel or copper has corroded through, or in properties where ground movement has stressed rigid pipe joints. The first visit involves locating the leak (sometimes behind walls or under slabs), confirming the affected pipework length, and providing a fixed-price quote before any cutting or replacement starts.

Gas faults are urgent by definition. If you smell gas (that distinctive rotten-egg odour added for safety), turn off the gas at the meter if accessible, open windows, avoid switches and flames, then call us and evacuate if the smell is strong. Our licensed gas fitters carry combustible gas detectors to trace leaks in concealed areas and perform pressure tests after any repair to confirm the system is gas-tight before reconnissioning. All gas work is completed to AS/NZS 5601.1 standards, with required documentation provided where required.

Blocked sewers that cause toilets or floor drains to back up are treated as emergencies when wastewater is entering living areas. The plumber assesses whether the blockage is within your property boundary (tree roots, collapsed pipe, or debris) or in Sydney Water's main, then uses high-pressure jetting or mechanical clearing depending on what the CCTV camera inspection reveals. If the pipe has structural damage, we explain the repair options, excavation or trenchless relining, and confirm scope before quoting additional work.

Our emergency service range across North Ryde includes:

Pricing is fixed by the job, not by the hour. Once we've assessed the fault and confirmed what's involved, you receive a written quote before work proceeds. If scope changes during the repair (for example, concealed damage is found), we stop, explain the situation, and provide a revised quote for your approval. There are no hidden fees added to the final invoice, the price quoted is the price you pay. For call-out fee details specific to North Ryde, confirm when booking; many service areas have no call-out fee, but it's worth clarifying upfront to avoid confusion.

Over 15 years operating across Sydney, we've built a near-perfect 5-star rating from more than 800 verified customer reviews. That reputation reflects our commitment to clear communication, respectful conduct in occupied homes, and permanent repairs rather than temporary patches. Every technician is police-checked, arrives in uniform, and explains what they're doing before starting work. We protect floors with drop sheets, wear boot covers when requested, and clean up the work area before leaving.

Fixed Upfront Pricing

You receive a written fixed-price quote after we've confirmed the scope onsite, before any work starts. The price is by the job, not by the hour, with no hidden costs added to the final invoice.

800+ Verified Reviews

Our near-perfect 5-star rating reflects over 15 years of transparent service across Sydney. North Ryde residents trust us because we explain what's involved, quote fairly, and stand by the work we complete.

Immediate Emergency Dispatch

Urgent jobs are sent out first. We dispatch the nearest available plumber from local hubs and provide an ETA once the job is allocated, with updates if traffic or prior jobs affect arrival time.

Licensed & Fully Insured

Every plumber holds a current NSW licence (305428C) and we carry comprehensive Public Liability and Workers Compensation insurance, protecting you if accidental property damage or workplace injury occurs during the job.

Blocked Drains

A blocked drain stops water flowing away, causing sinks, showers, or floor drains to back up and overflow if not cleared. Fixed Today Plumbing clears blockages in North Ryde properties by locating the obstruction with a CCTV drain camera, then removing it using high-pressure water jetting or mechanical clearing depending on what's trapped in the line. This covers typical residential blockages caused by debris, grease, or tree roots in accessible pipework; if CCTV check reveals collapsed or severely damaged pipe sections, we explain the repair options (excavation or trenchless relining) and confirm scope before quoting additional structural work.

What typically happens is the blockage starts as a slow drain, water takes longer to empty from sinks or the shower, then worsens until nothing drains at all, or wastewater backs up through lower fixtures like floor drains or toilets. In older North Ryde homes built during the 1960s and 70s, drainage lines are often terracotta or early clay pipe, which develops cracks over time. Tree roots from established gardens seek moisture through those cracks, then expand inside the pipe and trap passing debris, creating a solid obstruction.

Our process starts with a CCTV CCTV check to confirm what's blocking the line and where it's located within the property boundary. The camera feed shows whether it's a root mass, grease buildup, foreign objects, or structural failure. For root intrusions and grease, high-pressure water jetting (hydro-jetting) at 3000-5000 PSI pulverises the blockage and scours the pipe walls clean, restoring near-full flow capacity. If the camera reveals collapsed sections or offset joints, the line needs structural repair rather than just clearing—we explain the two main options (dig and replace, or trenchless relining) and provide a fixed quote once you've decided on the approach.

Kitchen blockages often trace back to fats, oils, and grease (FOG) poured down the sink. As the liquid cools in the pipes, it solidifies into a waxy coating that narrows the diameter and traps food particles. Over months, this builds into a blockage thick enough to stop flow entirely. Bathroom drains typically clog from hair, soap scum, and hygiene products accumulating in the trap or waste line. External sewer lines block when tree roots invade or the pipe shifts due to ground movement.

We test flow rates after clearing to confirm the blockage is fully removed and check the camera footage one more time to verify the line is clear. If roots were the cause, we'll explain that they'll regrow unless the entry point is sealed (which requires relining or pipe replacement). Temporary clearing gives you time to plan for permanent repair without the immediate pressure of an overflowing drain. All clearing work is backed by our Lifetime Labour Warranty on workmanship, meaning if the clearing itself fails due to how we performed the job, we return and re-clear at no additional labour cost.

Burst & Leaking Pipes

Burst pipes flood rooms fast. The immediate priority is isolating the water supply to stop further damage, then locating the source and assessing what caused the failure. We repair burst and leaking pipes across North Ryde by identifying the affected section, cutting out the damaged length, and replacing it with the correct material and fittings to match the existing system. This covers accessible pipe runs where the leak is visible or traceable; if the burst is concealed behind walls or under concrete slabs, we use electronic leak detection to pinpoint the location before any cutting, then explain the access and repair process before quoting the full scope.

In practice, we see burst pipes most often in homes where older galvanised steel or copper has corroded through from the inside out, particularly on cold water mains under constant pressure. The pipe thins gradually over decades until it fails, usually at the weakest point, a corrosion pit or a stressed joint. Ground movement can also crack rigid pipes, and in rare cases, extreme cold can cause water inside the pipe to freeze and expand, splitting the pipe wall (though this is uncommon in Sydney's climate).

Once water is isolated and the area is safe, the first onsite assessment involves tracing the leak to its source, confirming the pipe material and size, checking how much of the run is affected, and determining whether surrounding sections show similar deterioration. If one section has failed, adjacent lengths are often close behind. We explain what we've found, outline the repair options (patch the immediate break, or replace the full run to avoid repeat failures), and provide a fixed-price quote before any cutting or replacement begins.

The repair itself involves cutting out the damaged section, preparing the pipe ends, then joining new pipe using appropriate fittings, compression fittings for copper, threaded fittings for galvanised steel, solvent-welded fittings for PVC, or push-fit connectors where building code allows. Once the new section is installed, we pressure-test the repair by restoring water supply and checking all joints for leaks while the system is under normal operating pressure. If the test passes, we verify flow at the affected fixtures and confirm there's no drop in pressure elsewhere in the property.

Hidden leaks behind walls or under slabs require electronic leak location using ultrasonic equipment that listens for the sound of water escaping under pressure. Once we've pinpointed the location, the access method depends on the structure—sometimes it's easier to reroute the pipe externally rather than break through tiled bathrooms or structural slabs. We explain both options, including cost and disruption, so you can make an informed decision. After repair and testing, we document what was replaced and provide photos of the work where helpful for your records or insurance claims.

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Hot Water Systems

No hot water is disruptive, especially in winter or in homes with young families. Fixed Today Plumbing restores hot water supply across North Ryde by diagnosing the fault (failed heating element, thermostat issue, gas pilot outage, or tank leak), then repairing or replacing the faulty component to bring the system back online. This covers typical faults in electric storage, gas continuous flow, and heat pump systems where the unit is accessible and parts are available; if the tank has failed structurally or the system is beyond economical repair, we explain replacement options and provide a fixed quote for a new installation including compliant Tempering Valve and Pressure Relief Valve where required by AS/NZS 3500.

The usual sequence is the system stops delivering hot water, or the temperature becomes inconsistent. The first onsite assessment involves checking whether power (for electric) or gas supply (for gas systems) is reaching the unit, testing the thermostat and heating elements or burner operation, inspecting for leaks around the tank or fittings, and checking the Pressure Relief Valve (PRV) for discharge or blockage. If it's a simple component failure, a burnt-out element, faulty thermostat, or extinguished pilot light, the repair is usually straightforward and can be completed the same visit if we're carrying the part.

Electric storage systems typically fail when the heating element corrodes or the thermostat stops regulating temperature. Both are replaceable parts. If rust-coloured water is coming from the hot tap, the sacrificial anode rod inside the tank has likely depleted, allowing the steel tank to corrode. Once the tank starts leaking, replacement is the only option, tank leaks can't be permanently sealed, and attempting to patch them voids any remaining manufacturer warranty.

Gas continuous flow systems (instantaneous or tankless) rely on a heat exchanger and gas burner controlled by a flow sensor. Common faults include ignition failure (pilot won't light), burner scaling from hard water reducing heat transfer, or flow sensor blockage preventing ignition. We test gas pressure at the inlet, check the ignition electrode and flame sensor, descale the heat exchanger if needed, and verify the exhaust flue is clear. All gas work is performed to AS/NZS 5601.1 standards, with pressure testing after any repair to confirm the system is gas-tight before recommissioning.

If replacement is necessary, we help you select the right system for your household's hot water supply usage, storage vs continuous flow, gas vs electric vs heat pump—and explain the upfront cost differences, running cost implications, and space requirements. Installation includes compliance with current building codes: Tempering Valves to limit tap temperature to 50°C (preventing scalding), correctly rated Pressure Relief Valves, and proper venting for gas systems. We remove the old unit, install the new system, commission it, then test hot water delivery at fixtures throughout the property to confirm adequate flow and temperature before leaving. All installation work is backed by our Lifetime Labour Warranty on workmanship, plus standard manufacturer warranties on the hardware itself.

Leaking Taps

A dripping tap wastes water constantly, a slow drip can waste thousands of litres annually, adding unnecessary cost to water bills and eventually damaging the basin or sink surface where water pools. We repair leaking taps across North Ryde by identifying whether the fault is a worn washer, deteriorated O-ring, damaged ceramic disc cartridge, or loose seating, then replacing the faulty component and testing the tap to confirm it closes fully without dripping. This covers standard mixer taps, separate hot and cold taps, and flick mixers in kitchens and bathrooms; if the tap body itself is cracked or corroded, replacement is the permanent solution, and we'll provide options and a fixed quote before proceeding.

What often happens is the tap starts dripping intermittently, then worsens to a constant drip even when fully closed. In older taps with rubber washers, the washer compresses over time and eventually tears or hardens, losing its ability to seal against the valve seat. In modern ceramic disc mixers, grit or mineral deposits score the smooth ceramic surfaces inside the cartridge, allowing water to seep through even when the handle is turned off.

The repair process starts by isolating water to the tap, disassembling the handle and bonnet, then inspecting the internal components. For washer taps, we replace the washer and check the valve seat for damage, if the seat is pitted or scored, it needs resurfacing or replacement to seal properly. For ceramic disc taps, the entire cartridge is replaced as a sealed unit. For compression taps, we replace O-rings, washers, and check the spindle for wear. Once reassembled, we restore water supply and test the tap through multiple open-close cycles to confirm it seals completely without leaking from the spout or around the base.

Kitchen mixer taps often develop leaks at the base where the spout swivels, caused by worn O-rings or loose mounting. Bathroom basin taps can leak from the handles, indicating damaged cartridge seals or worn spindle packing. Shower mixers that drip after use suggest the check valve or diverter has failed. Each fault has a specific cause, and the repair depends on correct diagnosis rather than guessing and replacing parts.

We carry common tap components, washers, O-rings, ceramic cartridges for major brands, so most repairs can be completed during the first visit if parts are in stock. For unusual or high-end fixtures requiring specialty cartridges, we source the part and return to fit it once it arrives, keeping you informed of lead times. If the tap body is beyond repair (cracked, corroded, or obsolete with no available parts), we'll explain replacement options, help you select a suitable fixture, and provide a fixed quote including supply and installation before you commit.

Roof and Gutter Leaks

Roof and gutter leaks let water into ceiling spaces, walls, and eaves, causing staining, mould growth, and structural timber rot if not addressed promptly. Fixed Today Plumbing locates and repairs roof plumbing leaks across North Ryde, including valley leaks, flashing failures around penetrations, and gutter overflow issues, by inspecting the affected area during or after rain, identifying the entry point, then sealing or replacing the failed component using materials suited to your roof type. This covers typical roof plumbing faults like deteriorated silicone seals, rusted flashings, and blocked or undersized gutters; structural roofing issues like cracked tiles or lifted ridge capping may require a licensed roof tiler, and we'll advise on the appropriate trades if the fault falls outside plumbing scope.

The usual pattern is water stains appearing on ceilings or walls after heavy rain, often starting small and spreading as the fault worsens. Roof valleys (where two roof planes meet) are common leak points because debris accumulates there and traps moisture against the metal lining. Over years, the valley iron corrodes through or the sealant cracks, allowing water to seep under the roofing material and drip into the ceiling cavity. Flashings around chimneys, vents, and skylights also fail as silicone seals deteriorate from UV exposure and temperature cycling.

We assess the roof during or shortly after rain if possible, because active leaks are easier to trace than old stains. The inspection involves checking valleys for corrosion or blockage, testing flashings for separation or cracks, inspecting gutter joints and downpipes for leaks, and confirming the gutter slope is adequate to prevent water pooling. If the fault is a failed seal or minor rust-through, we clean and prepare the surface, apply appropriate sealant or patching, then test with a hose to confirm the repair holds under water flow.

Gutter overflow during heavy rain suggests the gutter is undersized for the roof area, the downpipes are blocked, or the gutter slope is incorrect (water pools instead of flowing to outlets). We check downpipes for blockages, often leaf litter or bird nests, and clear them using high-pressure water or mechanical rods. If the gutter itself is rusted or has separated at joints, we repair or replace the affected sections and reseal joints to prevent future leaks.

Box gutters (concealed gutters within the roof structure, common in older homes) require particular attention because blockage can cause water to back up and flood into the ceiling cavity without any visible external overflow. We inspect box gutter outlets, confirm adequate fall, and clear any debris. If the box gutter lining has failed, replacement is typically required, and we'll explain the scope including access requirements and structural considerations before quoting.

After repair, we test the area with a hose at realistic flow rates to simulate rain and verify the leak is resolved. For valley and flashing repairs, we recommend monitoring during the next few heavy rain events and contacting us immediately if any water reappears, so we can return under warranty to address any missed entry points while the roof is still wet and the leak path is visible.

Shower Repairs

Shower faults disrupt daily routines, no pressure, inconsistent temperature, leaking around the base, or blocked heads that spray unevenly. We repair shower issues across North Ryde by diagnosing whether the problem is in the mixer valve, showerhead, waste trap, or concealed pipework, then fixing or replacing the faulty component and testing the system to confirm normal operation. This covers typical faults like worn mixer cartridges, clogged showerheads from mineral deposits, and leaking shower bases where sealant has failed; if the leak is coming from behind the wall (a concealed pipe leak), we locate it using moisture detection, explain the access requirements, and provide a fixed quote before any tile removal or wall opening begins.

From the jobs we see, we've found that fluctuating water temperature while showering, swinging between scalding hot and cold, usually indicates a failing thermostatic mixer cartridge. These cartridges regulate the hot and cold water blend to maintain a set temperature, but internal components wear or scale buildup blocks the mixing chamber, causing temperature instability. Replacing the cartridge restores consistent temperature control.

Low pressure from the showerhead often results from mineral deposits clogging the spray nozzles or the flow restrictor inside the head. We remove the head, soak it in descaling solution or vinegar to dissolve the buildup, then test flow. If pressure is low at all fixtures (not just the shower), the issue is upstream, possibly a partially closed isolation valve, corroded pipe reducing diameter, or pressure problems at the water main.

Leaking shower bases typically show as water staining on the ceiling below, dampness on adjacent walls, or visible water escaping from under the shower screen. The common causes are failed silicone seals around the base perimeter, cracked shower tray (in older acrylic or fibreglass units), or inadequate waterproofing membrane behind the tiles. If silicone is the issue, we remove the old sealant, clean and dry the surfaces thoroughly, then apply fresh sanitary-grade silicone and allow proper curing time before use. If the leak is from behind the tiles (a membrane failure), re-waterproofing or shower base replacement is required, and we'll explain the options and cost before you decide.

For mixer valve repairs, we isolate water to the shower, remove the mixer trim and cartridge, inspect for wear or damage, then fit a new cartridge and test temperature and pressure at multiple settings. We carry common mixer cartridges for well-known brands, but specialty or discontinued models may need ordering. Once the repair is complete, we test the shower through a full hot-cold cycle and confirm the drain is flowing freely with no visible leaks around the base or from the mixer body.

Toilet Repairs

Toilet faults range from minor annoyances (constantly running water, weak flush) to urgent blockages backing up wastewater. We repair toilets across North Ryde by diagnosing whether the issue is a blocked pan, failing internal cistern components, leaking inlet valve, or cracked cistern/pan, then fixing or replacing the faulty part and testing the flush cycle to confirm proper operation. This covers standard close-coupled and wall-hung toilets in residential and light commercial properties; if the toilet itself is cracked or the blockage is in the sewer line beyond the pan, we explain the options (replacement or drain unblocking) and provide a fixed quote once scope is clarified.

A pattern we notice is toilets that keep running after flushing, water continuously flows into the bowl, wasting hundreds of litres daily and making a constant hissing or trickling sound. This usually indicates a worn flapper valve or cistern outlet seal that no longer seals properly, allowing water to leak from the cistern into the bowl. The fill valve then keeps running to maintain cistern level. Replacing the outlet valve and flapper restores proper sealing and stops the water waste.

Weak flush or incomplete bowl clearing suggests the cistern isn't filling to the correct level (check the fill valve and float adjustment), the flush valve isn't opening fully, or the rim feed holes under the bowl rim are blocked with mineral deposits. We inspect the cistern internals, adjust the fill level if needed, clean or replace the flush valve, and descale rim holes to restore full flush power.

Blocked toilets are typically caused by excessive toilet paper, hygiene products, or foreign objects (children's toys, cleaning wipes) that don't break down and become lodged in the pan trap or waste pipe. We attempt clearing using a closet auger (a specialised tool designed for toilet traps) before progressing to more invasive methods. If the blockage is deeper in the waste line, we'll access the nearest inspection point and clear from there using mechanical rods or a jet nozzle.

Leaking around the base where the toilet meets the floor indicates a failed wax ring or pan collar seal. This allows sewer gas and wastewater to seep out, creating unpleasant odours and potential subfloor damage. The repair involves removing the toilet, replacing the wax ring or rubber seal, then reinstalling and testing for leaks. If the floor flange is broken (the fitting that the toilet bolts to), we replace or repair the flange first to ensure a secure, leak-free seal.

For leaking inlet valves (the braided hose connecting the cistern to the water supply), we isolate water, disconnect the old hose, check the inlet thread for damage, then fit a new braided flexible connector and test under pressure. If water is pooling around the cistern base, the issue is usually a cracked cistern or failed inlet washer, both requiring cistern removal to assess and repair properly.

Gas Fitting

Gas work across North Ryde requires a properly licensed gas fitter due to the safety risks involved in handling natural gas or LPG. Fixed Today Plumbing provides gas appliance installation, gas leak detection and repair, and new gas line extensions using licensed technicians who follow AS/NZS 5601.1 standards for all gas plumbing work. This covers installing cooktops, ovens, hot water systems, and ducted heating, plus tracing and repairing leaks in concealed or exposed gas lines; all completed gas installations are pressure-tested to confirm the system is gas-tight, with compliance certificates issued where required by local regulations.

If you detect a gas smell inside the property, that distinctive rotten egg odour caused by mercaptan added to natural gas, turn off gas at the meter if you can access it safely, open windows and doors to ventilate, avoid using electrical switches or creating sparks, and evacuate if the smell is strong. Then call us from outside the property so we can dispatch a licensed gas fitter immediately. Gas leaks are always treated as emergencies because gas is flammable and can accumulate to explosive concentrations in enclosed spaces.

Gas leak detection uses specialised electronic detectors that sense combustible gas concentrations, allowing us to trace leaks in concealed areas like walls, sub-floors, or buried garden lines. Common leak points include threaded joints that have worked loose over time, corroded steel pipe sections, and flexible hoses that have deteriorated or been damaged during renovations. Once the leak source is identified, we isolate that section, repair or replace the faulty component, then perform a pressure drop test on the entire gas system to confirm it holds pressure with no further leaks before restoring gas supply and relighting pilot lights or re-commissioning appliances.

New gas appliance installations start with confirming adequate gas supply capacity, your meter and inlet pipe must be sized to handle the combined load of all appliances. We run a new gas line from the meter or nearest tee-off point to the appliance location using approved materials (copper, steel, or CSST depending on application and access), install an isolation valve at the appliance, connect and seal all joints, then pressure-test the new line separately before connecting the appliance. Once the appliance is connected, we test operation, check for leaks at the appliance connection using leak detection fluid, and verify proper combustion and venting where applicable.

Gas hot water systems and ducted heating require correct venting to expel combustion gases safely outside the building. We confirm the flue or vent is properly sized, correctly terminated, and free from blockages or damage. Incorrect venting can allow carbon monoxide to accumulate indoors, so compliance with manufacturer specifications and building codes is non-negotiable.

All gas work is documented, and compliance certificates (if required by your local authority) are provided after completion. These certificates confirm the work was performed by a licensed and insured gas fitter, tested to meet safety standards, and complies with AS/NZS 5601.1 regulations. Keep these certificates for your records, they may be required when selling the property or making insurance claims.

For rapid emergency gas leak response or to book a non-urgent gas appliance installation across North Ryde, contact Fixed Today on 1800 349 338. Our licensed gas fitters carry the tools and parts needed to assess, quote, and often complete gas work on the same visit, minimising disruption and ensuring your property is safe and compliant.

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Emergency Plumbing FAQ's in North Ryde

Common questions about emergency plumbing in North Ryde are answered here to help you decide whether you need immediate dispatch or a scheduled booking. If your situation isn't covered, call us on 1800 349 338 and we'll help you assess urgency and book the appropriate response.

What qualifies as an emergency plumbing situation in North Ryde?

An emergency is any fault that risks property damage, creates a safety hazard, or makes the property unliveable without urgent attention. This includes ruptured pipes flooding rooms, gas leaks requiring isolation, sewers backing up into living areas, and complete loss of hot water service in occupied homes during cold weather. If the issue can wait for a scheduled booking without worsening, we'll explain that option and let you decide.

How quickly can a plumber reach North Ryde for an emergency?

We dispatch the nearest available plumber from our West Sydney hub once you call, and provide an ETA based on current job schedules and travel conditions. Urgent jobs are prioritised and sent out first. Arrival timing depends on traffic, distance from the dispatch point, and how many emergency calls are already in progress when you book. We provide ETA updates where possible to keep you informed.

Do you charge extra for after-hours or weekend emergency callouts?

Pricing varies depending on the time and day you book. For call-out fee details specific to North Ryde and after-hours rates, confirm when booking so there are no surprises. Once onsite, you'll receive a fixed-price quote before starting work, covering the full job cost with no surprise charges added later.

What should I do immediately if a pipe bursts before the plumber arrives?

Turn off the water at the main meter (usually near the front boundary) to stop the flow, open taps to drain remaining pressure, move valuables away from the leak, and place buckets or towels to contain water. If you can't locate the main valve or it won't close, call us immediately and we'll guide you through isolating supply where safe to do so. Do not attempt to repair the pipe yourself.

Are your emergency plumbers licensed and insured in NSW?

Yes. Every attending plumber holds a current NSW licence (number 305428C), and Fixed Today Plumbing carries comprehensive Public Liability and Workers Compensation insurance. This protects you if accidental property damage occurs during the work, or if a workplace injury happens onsite. We can provide proof of insurance upon request if needed for strata or commercial properties.

Will I get a fixed price before emergency work starts?

Yes. Once the plumber has assessed the fault onsite and confirmed what's involved, you receive a written fixed-price quote before any work proceeds. The price is by the job, not by the hour, and includes labour, parts, and testing. If scope changes during the repair (for example, hidden damage is discovered), we stop, explain the situation, and provide a revised quote for your approval before continuing.

What's included in the Lifetime Labour Warranty on emergency repairs?

Our Lifetime Labour Warranty covers the workmanship of the repair itself. If the repair fails due to how we performed the work (not due to new faults, wear, or damage occurring later), we return and fix it at no additional labour cost. This applies to the labour only; parts are covered by separate manufacturer warranties where applicable. The warranty is explained in writing after the job is completed.

Can you fix blocked drains that keep coming back in North Ryde?

Recurring blockages usually indicate a structural issue like tree root intrusion or a collapsed pipe section, not just debris buildup. We use a CCTV drain camera to inspect the line after clearing and identify the underlying cause. If roots or pipe damage are present, we explain the repair options (excavation or trenchless relining) and provide a fixed quote once you've decided on the permanent solution to stop repeat blockages.

Do you service strata and apartment buildings in North Ryde for emergencies?

Yes. We work in strata and commercial environments regularly, following site induction requirements and sign-in procedures where needed. For common property faults, we coordinate with strata managers or building supervisors to confirm responsibility boundaries and access. We provide job documentation suitable for maintenance logs and strata records, including photos and compliance certificates where applicable.

What if I'm not sure whether my plumbing issue is urgent or can wait?

Call us on 1800 349 338 and describe the situation. We'll help you assess whether immediate dispatch is needed to prevent damage or safety risk, or if a scheduled booking is more appropriate. There's no pressure to book emergency service if the fault can safely wait, we'd rather give honest advice than create unnecessary urgency.

Happy Customers

What Our Customers Say Satisfied Clients

Fantastic service and reasonable cost, especially so close to Christmas. Very responsive and adherence to timing was excellent. Highly recommend this company.
Sarah Rhys-Jones
First time using Fixed Today and very happy with the services. Receptionist was responsive on the enquiry and time arrangement. The plumber Jesse did the fantastic work for us to fix the toilet leaking issue. Jesse is very professional and responsible and thanks for his work done!
Mandy Chen
Exceptional service from Joe and Curtis. They were prompt, professional, courteous and the offer of a cup of coffee before they arrived was a nice touch. We will not hesitate to call on them for future services and will recommend them to family and friends.
Bobbie De Jesus
Very pleased with the work by Fixed Today. Punctual, courteous workers, all tasks performed to a very high standard. Don’t think I could find a better plumbing contractor anywhere in Sydney. Thank you Steve, Charlie and your team.
Frances
I found them to be professional and efficient in resolving my blocked sewer line. They attended to the problem on the same day as me calling them, arriving on time and calling prior on approach. I would happily recommend them to anyone in need of a plumber.
Phil Steiner

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