Plumbing FAQ's in Lurnea
Emergency plumbing is stressful because you are making decisions quickly, often with water spreading or services down. These FAQs explain how emergency bookings work in Lurnea, what affects pricing, and what to expect on arrival. If you are not sure whether it is urgent, call and describe the symptoms, and the right type of licensed technician can be booked.
Do you provide 24/7 emergency plumbing in Lurnea 2170?
Yes, Fixed Today Plumbing provides 24/7 emergency plumbing services for commercial and domestic clients in Lurnea 2170. Emergencies are dispatched immediately, and urgent jobs are sent out first based on availability. If the job is not urgent, same-day service is available for all standard plumbing and gas enquiries, depending on bookings and access.
What is considered a plumbing emergency?
A plumbing emergency is any fault that creates an immediate safety risk or is likely to cause property damage, such as a ruptured pipe, active water leak, overflowing toilet, sewer backup, or a suspected gas leak. If you are unsure, the safest option is an onsite assessment, because the cause and risk level can only be confirmed once the system is inspected.
How does your fixed, upfront pricing work?
Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour). After the issue is diagnosed onsite and the scope is finalised, you receive a fixed-price quote with no hidden fees before we begin. The Fixed Price Guarantee means the price quoted is the price paid. If inspection reveals extra work, options are explained and quoted before proceeding.
Is there a call-out fee in Lurnea?
No call-out fee applies for many service areas, but it can vary, so it is best to confirm when booking your Lurnea job. The booking team can tell you what applies to your address and the type of work requested. Once onsite, pricing is provided as a fixed-price quote before work starts, so you can make a clear decision.
Do you need to inspect onsite before quoting in 2170?
Yes, most jobs in Lurnea need an onsite assessment before an accurate fixed price quote can be provided. Factors like access, the affected pipe run, and whether the problem is isolated or part of a larger issue can only be confirmed in person. After inspection, the scope is explained in plain English and the quote is provided before any work begins.
How quickly can a plumber get to Lurnea in an emergency?
Fixed Today Plumbing offers immediate dispatch for emergencies, which means urgent jobs are allocated first and the nearest available technician is sent from local dispatch hubs across Sydney. An ETA is provided when booking and updated where possible. Arrival timing can vary based on current emergencies, traffic conditions, and any access limits at the property.
Are your plumbers licensed and fully insured?
Yes, Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting, and all attending technicians are licensed plumbers (NSW). The business is adequately insured, with current insurance policies maintained (Public Liability and Workers Compensation). Public Liability helps protect you if accidental property damage occurs during work, and Workers Compensation relates to workplace injuries on the job.
Do you work with rentals, strata, and property managers in Lurnea?
Yes, Fixed Today Plumbing can coordinate with tenants, agents, and property managers for access in Lurnea, including working around booking windows and site rules when disclosed. Receipts and invoices are provided for records, and job documentation can be supplied where relevant. If strata access or common property boundaries may apply, this is discussed once the onsite scope is agreed.
Can you clear blocked drains and sewer blockages in Lurnea?
Yes, Fixed Today Plumbing offers blocked drain cleaning and CCTV inspections, which helps confirm the blockage type and location before clearing. High-pressure water jetting is commonly used to remove debris and restore flow. If the inspection shows the pipe is structurally damaged rather than just blocked, repair options are explained and quoted once the scope is agreed.
What payment methods do you accept for emergency plumbing?
Fixed Today Plumbing accepts all major Credit Cards (Visa, Mastercard). Payment is taken after you have been given a fixed price quote and you approve the work to proceed. If you need documentation for an insurer, landlord, or maintenance records, ask at the time of booking so the right paperwork can be prepared based on the work completed.
