Plumbing FAQ's in Kogarah Bay
These FAQs answer common questions we hear from Kogarah Bay customers when a plumbing or gas problem needs fast, clear decisions. Each answer explains what is usually involved and what changes the scope, so you know what to expect before booking an onsite assessment.
Do I need a licensed plumber (NSW) for an emergency in Kogarah Bay?
Yes, emergencies should be handled by a licensed, insured plumber because water and gas faults can create safety risks and property damage quickly. Fixed Today Plumbing provides 24/7 Emergency support for residential and commercial clients, and all attending technicians are properly licensed plumbers in NSW. Once onsite, the plumber confirms the fault and provides a flat-rate quote before work starts.
How is emergency plumbing priced in Kogarah Bay?
Emergency plumbing is priced using Fixed, upfront pricing (priced by the job, not by the hour), so you can see the full cost once the scope is verified. Price is affected by what is actually failed, access to the pipework, and parts required. There is no call-out fee for many service areas (check specific suburb pages), so confirm the call-out fee status for Kogarah Bay when booking.
What emergency plumbing problems do you handle in Kogarah Bay?
Fixed Today Plumbing handles common urgent issues including broken pipes, active water leaks, blocked drains, toilet overflows, hot water failures, and gas leak detection. The first step is always to confirm the cause onsite, since symptoms can be misleading. If inspection shows structural pipe damage rather than a simple blockage, options such as relining or repair are explained and quoted once scope is confirmed.
Do you need to visit onsite before you can quote?
Yes, an site assessment is usually required because accurate quoting depends on access, the fault location, and what is actually damaged. Fixed Today Plumbing provides a fixed-price quote with no hidden fees before work starts once the scope is finalised. If you call first, we can still help you book the right service and give you an ETA, even if the final quote must wait for inspection.
What happens during the first inspection visit?
The first visit is focused on confirming the affected area, checking access, and using appropriate diagnostics where needed, such as camera inspection equipment for blockages or locating tools for hidden pipework. After the cause is confirmed, the plumber explains what will be done in plain English and provides upfront pricing. If the findings change the scope, the options are discussed before any extra work proceeds.
My toilet keeps running, is it urgent?
A running toilet is not always an emergency, but it should be addressed because it can waste a lot of water and may worsen into an overflow if parts fail completely. Fixed Today Plumbing can diagnose whether the issue is inside the cistern mechanism or a related leak, then quote upfront once the scope is clear. If there is active water escaping onto flooring, treat it as urgent and book a plumber.
My shower is leaking, do I need a plumber?
Yes, a leaking shower is worth booking in because water can travel behind walls or under floors before it becomes visible, and that can lead to damage over time. Fixed Today Plumbing assesses where the water is escaping, then provides a fixed-fee quote before repairs start. If inspection shows the issue sits behind tiles or in concealed pipework, the scope is confirmed and explained before any invasive work proceeds.
Do you service the whole Kogarah Bay area and nearby suburbs?
Yes, Fixed Today Plumbing services all Sydney metro areas, including Kogarah Bay and the broader St George area. Localised dispatch points across Sydney help allocate the nearest available technician, and we can service up to a 60km radius from base hubs for emergency calls. Arrival timing still depends on current bookings and traffic, so an ETA is confirmed when you book.
Can you unblock drains in Kogarah Bay?
Yes, Fixed Today Plumbing clears blocked drains by locating the restriction and removing it with an appropriate method for the pipework. CCTV drain cameras can be used to identify the blockage location and condition of the line, and high-pressure jetting is commonly used to restore flow. If inspection shows broken or deteriorated pipework, structural repair options are explained and quoted once scope is clarified.
How fast can you get to Kogarah Bay for an emergency?
Fixed Today Plumbing offers immediate dispatch for emergencies, which means urgent jobs are sent out first and the nearest available technician is allocated from our Sydney dispatch points. An ETA is provided when booking, and we provide ETA updates where possible if conditions change. If your property has restricted access, limited parking, or a specific entry process, mention it when you call so the visit can be planned.