Plumbing FAQ's in Heckenberg
Emergency plumbing is stressful, and cost and timing are usually the first questions. The answers below cover what locals in Heckenberg commonly ask, including how fixed pricing works, what affects arrival timing, and when an site assessment is needed. If your situation is urgent, calling is the fastest way to confirm the right type of licensed plumbing specialist is allocated and to get an ETA update where possible.
Should I hire a professional or do it myself?
For emergencies, gas work, and drainage problems, a fully licensed NSW plumber is the safe choice because the issue often involves hidden damage and compliance requirements. Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting, and attending technicians are licensed plumbers in NSW. If the job is minor and accessible it may be straightforward, but the scope should be confirmed onsite before repairs start.
How much does plumbing cost?
Fixed Today Plumbing uses Fixed, upfront pricing (priced by the job, not by the hour), so cost is confirmed once the scope is known. Price changes are usually driven by access, the type of fault, parts required, and whether the job needs an urgent after-hours attendance. A fixed-price quote is provided before work starts, and the Fixed Price Guarantee means the price quoted is the price paid.
What type of plumbing can be done?
Fixed Today Plumbing provides general domestic and commercial plumbing services, including blocked drains, sewer repairs, leak detection, broken pipe repairs, water heater work, and gas fitting. The best way to confirm what is required is an onsite assessment, because symptoms can overlap between fixtures and main lines. Once diagnosed, you receive a fixed-price quote before any work starts.
Do you come to our house to quote?
Yes, an onsite visit is often required to quote accurately in Heckenberg, especially for leaks, blocked drains, hot water faults, and gas issues. Phone quoting can be unreliable when the cause is not confirmed or access is unknown. After the assessment, we provide a fixed-price quote with no hidden fees before work starts. Quotes are valid for one month from the date issued.
What do Plumbers do?
Plumbers install, repair, and maintain water, drainage, and related plumbing fixtures in homes and businesses. That includes locating leaks, clearing drainage restrictions, repairing ruptured pipes, and installing or repairing hot water systems. Some plumbers are also licensed gas fitters, which is required for gas leakage location and new gas connections. The exact work depends on what the onsite assessment finds.
How do I stop my toilet running?
A running toilet usually means an internal component in the cistern is not sealing properly, and it often worsens over time. The practical next step is to book a toilet repair so the cause can be confirmed and corrected without damaging the cistern or fittings. Fixed Today Plumbing can assess the toilet onsite and provide fixed, upfront pricing before starting the repair.
The shower is leaking, how do I stop it?
If a shower is leaking outside the shower area, it needs an assessment because water can track behind tiles and into flooring. The cause may be a fixture, a connection, or a drain-related issue, and the repair approach depends on what is found onsite. Fixed Today Plumbing can inspect the shower, explain the cause in plain English, and provide a fixed-price quote before any repair work begins.
Do you service the entire Heckenberg area?
Yes, Heckenberg NSW 2168 is within Fixed Today Plumbing's Sydney coverage, and we service all Sydney metropolitan regions. For emergency calls, the business has capacity to service up to a 60km radius from base hubs. Availability on the day depends on current bookings and traffic, and we provide arrival communication, including ETA updates where possible, once the job is booked.
Are you able to unblock drains?
Yes, Fixed Today Plumbing offers clogged drain unblocking and structural pipe repair, including CCTV inspections and high-pressure jetting where needed. This usually resolves typical restrictions in accessible lines, and if inspection shows a damaged pipe, options like repair or no-dig pipe relining can be discussed after the the scope is confirmed. A fixed-price quote is provided before work starts.
How fast can you come?
Fixed Today Plumbing provides immediate dispatch for emergencies in Heckenberg, and urgent jobs are sent out first. Arrival timing still depends on current emergency workload and traffic conditions, so an exact ETA is confirmed when the booking is made and updated where possible. The attending plumber is allocated from localised dispatch points across Sydney, which helps reduce travel time on urgent callouts.
