Blocked Drain FAQ's in Edgecliff
What causes blocked drains in Edgecliff properties?
Blocked drains in Edgecliff typically result from grease accumulation in kitchen lines, hair and soap scum in bathroom drains, or foreign objects flushed down toilets. In older apartment buildings and terraces, tree root intrusion into aging clay or terracotta pipes is also common. These restrictions slow water flow initially, then cause backups if left unaddressed.
How do you clear a drain blockage in Edgecliff?
We start by isolating the affected line and confirming access to cleanout points. Where access permits, we use a CCTV drain camera to identify the blockage type and location. For grease and organic buildup, we use high-pressure water jetting. For solid obstructions, we use electric drain snakes. Once clear, we test flow rates and verify the system is functioning before leaving.
What should I do if my drain backs up in Edgecliff?
Stop using the affected fixture to prevent overflow, then contact a licensed plumbing technician to assess the blockage. If multiple fixtures are affected, the restriction is likely in a shared stack or main line. Avoid using chemical drain cleaners, as they can corrode pipes over time. We provide 24/7 emergency support for urgent situations with immediate dispatch.
Can you repair blocked drains without digging up my property?
In many cases, yes. We use CCTV drain cameras to locate blockages without invasive digging, then clear them using high-pressure jetting or electric snakes. If inspection reveals structural damage, we offer trenchless pipe relining, which creates a seamless liner inside the existing pipe without excavation. Scope is confirmed and quoted upfront before any work proceeds.
How much does it cost to clear a drain blockage in Edgecliff?
The cost depends on the blockage location, access, and the clearing method required. We provide a fixed-price quote once the onsite assessment is complete and scope is confirmed. The price quoted is the price paid, with no hidden fees. Call-out fee status is confirmed when booking, and you can decide whether to proceed once the quote is provided.
How quickly can you reach Edgecliff for a blocked drain emergency?
We dispatch from West Sydney for urgent jobs, reaching the Eastern Suburbs within typical response windows. For emergencies, we provide immediate dispatch with ETA updates when you book. Arrival timing depends on current bookings and traffic conditions, but our local dispatch capability ensures we reach Edgecliff properties as quickly as possible.
What is included in your CCTV drain inspection?
Our CCTV drain inspection involves inserting a high-definition camera into the line to visually identify the blockage type, depth, and precise location. This allows us to confirm the cause without invasive digging and determine the most effective clearing method. The footage can be provided for your records or for strata and insurance documentation where required.
How do I prevent blocked drains in my Edgecliff property?
Avoid flushing foreign objects like wipes or sanitary products, and use drain guards to catch hair and food particles. Dispose of cooking oil and grease in the bin rather than down the sink. For properties with established trees, regular CCTV inspections can detect early root intrusion before it causes a full blockage. Preventative maintenance reduces the risk of emergency callouts.
Are your plumbers licensed, insured in NSW?
Yes. All attending technicians are correctly licensed NSW plumbers (Licence 305428C), and we're fully insured with Public Liability and Workers Compensation. Public Liability provides protection if accidental property damage occurs during work, and Workers Compensation provides coverage related to workplace injuries on the job. Compliance certificates are issued where required for regulated work.
What happens if the blockage comes back after you clear it?
If the blockage recurs, it usually indicates an underlying issue such as structural damage, root intrusion, or a persistent buildup pattern. We provide a Lifetime Labour Warranty on workmanship, so if the same issue returns due to our work, we'll return and resolve it at no additional charge. If inspection reveals a deeper problem, we explain the options and confirm scope before any additional work proceeds.
