Plumbing FAQ's in Doonside
These are common questions from Doonside residents facing urgent plumbing situations. If your question isn't covered here, call 1800 349 338 for direct assistance.
Should I attempt a plumbing repair myself or hire a licensed plumber (NSW) (NSW)?
Plumbing work in NSW must be completed by a licensed plumbing professional to meet Australian Standards and maintain home insurance coverage. Unlicensed work can void warranties, fail compliance inspections, and create safety risks. If you're unsure whether the issue requires a licensed professional, a brief phone call can confirm whether urgent attention is needed and what the first visit involves.
How much does emergency plumbing cost in Doonside?
Emergency plumbing costs vary based on the scope of the fault, the access required, and the parts needed. A fixed-price quote is provided once the plumber confirms the scope onsite. The price is by the job, not by the hour, and there are no hidden fees added after the work is done. Call-out fee status varies by suburb and job type, so confirm the call-out fee when booking.
What types of emergency plumbing do you handle?
We handle broken pipes, blocked drains, gas leaks, hot water unit failures, overflowing toilets, leaking taps, and sewer line backups. This covers typical urgent situations where water, gas, or sewage needs to be isolated quickly to prevent property damage or safety risks. If the issue involves structural damage or requires excavation, scope is established and options are explained before any additional work proceeds.
Do you provide onsite assessments in Doonside?
Yes. Onsite assessments are provided across the 2767 area. It's essential to evaluate the situation in person to confirm the fault, check access, and provide an accurate fixed-price quote. Phone assessments can miss critical details such as pipe material, access constraints, or structural damage, which affect the repair method and cost.
What do emergency plumbers do during the first visit?
The first visit involves locating the fault, confirming the affected area, and assessing the pipe material, access, and parts required. Once scope is confirmed, a fixed-price quote is provided, and you decide whether to proceed. If the repair can be completed on the first visit, when access and parts allow, the work is done, tested, and verified before the plumber leaves.
How do I stop a toilet from running continuously?
Turn off the water supply using the stop tap behind the toilet to prevent water waste. The cause is usually a faulty cistern valve or a failing flapper seal. If the problem persists after isolating the water, book a licensed and fully insured plumber to confirm the fault and provide a fixed-price quote for the repair.
My shower is leaking, how urgent is this?
Shower leaks can cause concealed water damage to floor structures and walls if left unresolved. The leak may be from a faulty tap washer, a failing cartridge, or a compromised waterproofing membrane. A properly licensed plumber can diagnose the cause during an onsite assessment and provide a flat-rate quote for the repair. If water is pooling or dripping through a ceiling, isolate the water supply and book an urgent assessment.
Do you service the entire Doonside area?
Yes. Fixed Today Plumbing services the entire 2767 area and surrounding suburbs across Western Sydney. We dispatch from the West Sydney hub, and the nearest available licensed plumbing professional is allocated based on current bookings and traffic conditions. ETA is confirmed when you book, and we provide updates if delays occur.
Can you unblock drains in Doonside properties?
Yes. We clear blocked drains using high-definition CCTV check equipment to pinpoint the blockage and high-pressure water jetting to remove debris, grease, and root intrusion. If the camera reveals structural damage such as cracks or collapsed sections, the options are explained and scope is defined before any additional work proceeds. Pipe relining is available for damaged lines beneath driveways, bathrooms, or established landscaping.
How fast can you respond to an emergency plumbing call?
Emergencies are dispatched immediately, and the nearest available NSW-licensed plumber is allocated from our West Sydney hub. ETA is confirmed when you book, and we provide updates if traffic or prior jobs cause delays. Arrival timing depends on current bookings and traffic conditions, but urgent jobs are prioritised and sent out first.
