Plumbing FAQ's in Collaroy Plateau
Common questions about plumbing service in Collaroy Plateau 2097. If your question isn't answered here, call 1800 349 338 to discuss your specific situation.
Does Fixed Today Plumbing service Collaroy Plateau?
Yes. Fixed Today Plumbing offers licensed plumbing, drainage, and gas fitting across Collaroy Plateau 2097. We dispatch from Northern Beaches hubs, with immediate allocation for urgent jobs and same-day service available for standard bookings. All work is completed by NSW licensed plumbers (Licence 305428C), comprehensively insured, with fixed upfront pricing provided onsite before we start.
How quickly can a plumber reach Collaroy Plateau?
Urgent jobs are dispatched immediately from Northern Beaches hubs, with an ETA provided when booking. Arrival timing depends on current workload, traffic conditions, and the location within Collaroy Plateau. Same-day service is available for non-urgent bookings, with arrival windows confirmed when scheduling. Call 1800 349 338 to confirm current availability and arrange a booking.
What does a fixed-price quote include?
A fixed-price quote covers the agreed scope of work, including labour, materials, and testing to confirm the repair is complete. The price is provided onsite once scope is confirmed, with no hidden fees added at completion. The quote is priced by the job, not by the hour. If inspection reveals additional issues beyond the original scope, we explain what's involved and provide a separate quote before proceeding.
Is there a call-out fee for Collaroy Plateau?
Call-out fee status varies by service type and booking circumstances. Confirm the call-out fee status when booking by calling 1800 349 338 or enquiring online. For paying jobs, the call-out fee is typically waived or credited toward the final invoice once work is approved and completed.
What causes blocked drains in Collaroy Plateau properties?
In older plateau homes with clay or terracotta drainage (common in properties built before 1980), tree root intrusion is the usual cause of recurring blockages. Roots enter through cracks, expand over time, and trap debris. In kitchen lines, fat and grease buildup solidifies and narrows the pipe. Bathroom drains typically block from hair, soap scum, and product buildup. camera inspection confirms the blockage type and location before clearing proceeds.
How long does hot water unit replacement take?
A straightforward hot water replacement (like-for-like unit, accessible location, no compliance upgrades required) typically takes 2-4 hours onsite, including removal of the old unit, installation, connection, and testing. Timing extends if gas line modifications, electrical upgrades, or Tempering Valve installation are required. We confirm expected timeframe during the quoting stage once scope is assessed.
What should I do if I smell gas?
If you smell gas, isolate the supply at the meter if safe to do so, ventilate the area by opening doors and windows, avoid operating electrical switches or ignition sources, and call 1800 349 338 immediately for emergency dispatch. Do not attempt to locate or repair the leak yourself. Our licensed gas fitters will assess the system, locate the leak, make it safe, and complete repairs with compliance testing.
Are your plumbers licensed and insured?
Yes. All attending technicians are NSW licensed plumbers (Licence 305428C). Fixed Today Plumbing carries current Public Liability insurance (protecting you if accidental property damage occurs during work) and Workers Compensation insurance (covering workplace injuries). We provide proof of insurance and licensing on request.
What warranty applies to plumbing work?
All workmanship is backed by our Lifetime Labour Warranty, which covers the quality of installation and repairs we complete. Manufacturer warranties apply to parts, fixtures, and appliances we install (warranty duration varies by product). If a fault occurs due to workmanship, we return and make it right at no additional cost. The warranty does not cover damage from misuse, neglect, or third-party modifications.
Can you work in strata properties?
Yes. We work with strata managers, committee members, and residents to handle common property plumbing and individual lot repairs. We clarify responsibility boundaries (common property vs lot owner), coordinate access, and provide documentation suitable for strata records. Compliance certificates are issued where required. Call 1800 349 338 to discuss your strata plumbing needs.