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Plumber Collaroy Plateau

Fixed Today Plumbing provides licensed plumbing, drainage, and gas fitting in Collaroy Plateau NSW 2097. Immediate dispatch from Northern Beaches hubs for urgent jobs. Same-day service available. Fixed transparent pricing before work starts.

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Fixed Today Plumbing offers licensed plumbing, drainage, and gas fitting in Collaroy Plateau 2097. Urgent jobs are dispatched immediately from Northern Beaches hubs, with same-day service available for standard bookings. All work is completed by NSW licensed plumbers (Licence 305428C), comprehensively insured with Public Liability and Workers Compensation. A fixed-price quote is provided onsite before work starts, priced by the job rather than the hour.

Collaroy Plateau sits on the Northern Beaches plateau, accessed via Pittwater Road and Plateau Road. Properties range from 1960s brick homes with original terracotta drainage to modern constructions with PVC systems. Parking in older streets can be tight, so we schedule arrival windows and confirm vehicle access before attending. Work in strata blocks around the plateau's eastern edge follows Northern Beaches Council and Sydney Water requirements, with compliance documentation provided where required.

The area's mix of housing eras means drainage and hot water faults present differently depending on property age. In older homes built during the 1960s and 1970s expansion, we commonly see tree root intrusion in clay pipes and ageing gas storage hot water units nearing replacement. Newer builds typically require tap cartridge replacements, shower leak sealing, and occasional drain unblocking from construction debris. Our team arrives with CCTV inspection equipment, high-pressure water jetters, and diagnostic tools to confirm scope onsite, then explain options and provide a fixed quote before proceeding.

We've completed hundreds of jobs across the Northern Beaches over 15+ years, from emergency broken pipe repairs in occupied family homes to scheduled hot water replacements in strata complexes. Our technicians wear uniforms, confirm identity on arrival, and protect floors with drop sheets during work. All repairs are backed by our Lifetime Labour Warranty on workmanship, with manufacturer warranties applying to installed parts and appliances. Call 1800 349 338 to book an assessment or discuss your plumbing concern.

General Plumbing Services in Collaroy Plateau

General plumbing work in Collaroy Plateau covers tap repairs, toilet faults, leaking fixtures, and drainage maintenance across residential and light commercial properties. Fixed Today Plumbing handles these jobs with NSW licensed plumbers dispatched from Northern Beaches hubs. Scope is confirmed onsite, a fixed price quote is provided before work starts, and all repairs are backed by our Lifetime Labour Warranty on workmanship.

In practice, we see a mix of faults depending on property age. Older plateau homes built in the 1960s and 1970s often have original tap fixtures with worn washers or ceramic disc cartridges that cause dripping. Toilets in these properties may have ageing cistern components that leak or fail to shut off properly. Newer homes typically require mixer tap cartridge replacements, shower leak sealing, or minor drain unblocking from hair and soap buildup.

Our process starts with diagnosis: we inspect the affected area, confirm what's causing the fault, and explain the options in plain English. Once scope is agreed, we provide a fixed quote with no hidden fees. Work is completed to Australian Standards, tested to confirm proper function, and the area is left clean. If inspection reveals additional issues (such as corroded pipework behind a wall), we explain what's involved and quote separately before proceeding.

Common general plumbing tasks we handle in Collaroy Plateau include:

  • Leaking tap repairs and mixer cartridge replacements
  • Toilet cistern repairs, flush button replacements, and leaking pan collar seals
  • Shower leak repairs and tap servicing
  • Kitchen and laundry sink waste repairs
  • Minor drain cleaning and overflow prevention
  • Tempering valve testing and backflow prevention device servicing

Technicians arrive in uniform, confirm identity before entry, and use drop sheets to protect floors during work. We explain what we're doing before starting and confirm the repair is functioning properly before leaving. For properties with premium finishes (stone benchtops, tiled bathrooms, timber floors), we take extra care around visible surfaces and confirm scope before touching fixtures.

If you're unsure whether a fault needs urgent attention, a quick call is enough to assess priority. We can explain what happens if the issue is left unaddressed and arrange a convenient booking window. Call 1800 349 338 or enquire online to schedule an assessment.

Fixed Upfront Pricing

We provide a fixed-price quote onsite before work starts, based on confirmed scope. The price is by the job, not by the hour, with no hidden fees added at completion.

800+ Verified Reviews

Our near-perfect 5-star rating reflects consistent service across 800+ verified customer reviews. We're a family-owned business operating in Sydney for over 15 years.

Immediate Dispatch for Emergencies

Urgent jobs are dispatched immediately from Northern Beaches hubs. An ETA is provided when booking, with updates where possible based on traffic and current workload.

Licensed and Fully Insured

All attending technicians are NSW licensed plumbers (Licence 305428C). We carry current Public Liability and Workers Compensation insurance for your protection.

Hot Water Systems

Hot water system work in Collaroy Plateau includes repairs, replacements, and new installations for electric storage, gas continuous flow, and heat pump units. Fixed Today Plumbing handles assessment, quoting, and installation with NSW licensed plumbers and gas fitters. All hot water work complies with AS/NZS 3500 standards, with Tempering Valves and Pressure Relief Valves installed where required.

What typically happens is the unit stops heating, leaks from the tank base or valve, or delivers inconsistent water temperature. In older electric storage systems (common in plateau homes from the 1980s and 1990s), the first sign is usually rust-coloured water or a puddle beneath the unit, indicating a corroded sacrificial anode or tank failure. Gas continuous flow units may show error codes, fail to ignite, or produce lukewarm water due to burner fouling or faulty thermistors.

Our assessment starts with confirming the fault: we inspect the unit, test operation, and identify whether repair or replacement is the practical option. For minor faults (thermostat replacement, pressure relief valve service, or element swap), repair is often cost-effective. When the tank is corroded or the unit is nearing end-of-life, replacement is recommended to avoid repeat callouts and water damage risk.

New installations are quoted based on unit type, location, and compliance requirements:

  • Electric Storage: Lower upfront cost, suitable where gas is unavailable. We size the tank to household usage and install Tempering Valves to prevent scalding.
  • Gas Continuous Flow: Energy-efficient, space-saving, and ideal for larger households. Installation requires gas line connection, flue compliance, and pressure testing.
  • Heat Pump: Efficient in mild climates but requires outdoor space and electrical upgrade in some cases. We confirm site suitability before quoting.

All installations include removal of the old unit, connection to existing plumbing and gas lines (where applicable), compliance testing, and a brief operational walkthrough. Manufacturer warranties apply to the unit itself, with our Lifetime Labour Warranty covering installation workmanship.

If your hot water service has failed or you're noticing rust-coloured water in the morning, call 1800 349 338 to arrange an assessment. We'll confirm what's involved, explain the options, and provide a fixed quote before proceeding.

Blocked Drains

Blocked drain unblocking in Collaroy Plateau involves locating the obstruction, removing it with the least disruptive method, and confirming flow is restored. Fixed Today Plumbing uses CCTV drain cameras to identify blockage type and location, then clears the line with high-pressure water jetting or mechanical tools depending on what's causing the restriction. This covers typical internal and external blockages in accessible lines; if CCTV inspection shows structural damage or root intrusion requiring pipe repair, options are explained and scope is verified before additional work proceeds.

In older plateau properties with clay or terracotta drainage (common in homes built before 1980), tree root intrusion is the usual cause of recurring blockages. Roots enter through microscopic cracks, expand over time, and trap debris, gradually restricting flow. In kitchen lines, fat and grease buildup solidifies as it cools, narrowing the pipe and catching food scraps. Bathroom drains typically block from hair, soap scum, and product buildup in the trap or waste line.

Our process starts with a camera inspection to confirm what's blocking the line and where it's located. The camera feed shows whether the obstruction is soft (grease, hair, waste) or structural (roots, collapsed pipe, offset joint). For soft blockages, high-pressure water jetting clears the line by firing water at 3,000-5,000 PSI through a rotating nozzle, scouring the pipe walls and flushing debris to the sewer. For root intrusions, we use cutting attachments to remove the roots, then jet the line clean.

If the camera reveals cracked pipes, root damage, or collapsed sections, we explain what's involved in repair. Options include excavation and pipe replacement (where access permits) or trenchless drain relining, which creates a seamless liner inside the existing pipe without digging. Relining is effective for PVC, clay, and concrete pipes that haven't fully collapsed, and it's often the preferred method beneath driveways, bathrooms, or established landscaping.

After clearing, we test flow with water to confirm the blockage is fully removed and the drain is functioning properly. We explain what caused the blockage and, where relevant, recommend preventative measures (such as regular jetting for grease-prone lines or root barrier installation near large trees).

If your drain is slow, backing up, or overflowing, call 1800 349 338 to book a camera inspection and clearing. We'll locate the blockage, explain what's involved, and provide a fixed quote before starting work.

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Leaking Taps

Leaking tap repairs in Collaroy Plateau involve identifying the cause of the drip, replacing worn components, and restoring proper shut-off function. Fixed Today Plumbing handles tap repairs across older compression-style taps and modern mixer units, with all work completed by licensed plumbers. A fixed quote is provided onsite once the fault is confirmed.

A dripping tap usually indicates a worn washer (in compression taps) or a faulty ceramic disc cartridge (in mixer taps). In older homes, compression taps with separate hot and cold handles wear out over time as the rubber washer compresses against the valve seat. Mixer taps use ceramic disc cartridges that can crack, chip, or accumulate mineral deposits, causing leaks or stiff operation.

We start by isolating the water supply, disassembling the tap, and inspecting the internal components. For compression taps, we replace the washer and resurface the valve seat if it's scored. For mixer taps, we replace the cartridge with a quality equivalent that matches the tap model. If the tap body is corroded or the spout is leaking from internal seal failure, replacement is recommended.

After reassembly, we test for leaks and confirm smooth operation. The area is left clean, and any excess water is wiped away. If multiple taps in the home are leaking, we can assess all fixtures during the visit and provide a bundled quote for efficiency.

A dripping tap wastes water and increases bills over time. If you're hearing that constant drip or noticing a puddle beneath the sink, call 1800 349 338 to arrange a repair. We'll confirm the fault, explain what's needed, and fix it properly the first time.

Roof & Gutter Repairs

Roof and gutter plumbing in Collaroy Plateau covers leak repair, downpipe clearing, valley gutter replacement, and overflow prevention. Fixed Today Plumbing handles roof plumbing work with licensed roof plumbers who assess the fault, confirm scope, and provide a fixed quote before repairs start. This includes metal roofing leaks, gutter joints, and downpipe blockages; structural roofing work (tiles, sheeting replacement) falls outside plumbing scope and is referred to roofing specialists.

Roof leaks in the Northern Beaches area often trace back to corroded valley gutters, failed flashing around penetrations (vents, skylights), or blocked downpipes causing overflow. During heavy rain, blocked gutters can't drain fast enough, forcing water under the roofline and into ceiling cavities. In older homes, galvanised steel gutters may have rusted through at joints or low points, while modern Colorbond systems typically leak at poorly sealed joins or damaged sections.

Our assessment involves inspecting the roof from above (where safe access permits), checking gutter condition, clearing debris, and identifying leak entry points. We use water testing where needed to confirm the source. For blocked downpipes, we clear the obstruction with high-pressure water or mechanical tools and confirm flow is restored. For corroded gutters or failed flashing, we explain repair versus replacement options and quote accordingly.

Gutter and downpipe work is completed to Australian plumbing standards, with all joints sealed, brackets secured, and fall checked to ensure proper drainage. After completion, we test with water to confirm the system drains correctly and no leaks remain. If roof access is restricted (steep pitch, fragile tiles, safety concerns), we explain limitations and recommend specialist roofing assessment where needed.

If you're noticing water stains on ceilings, overflowing gutters during rain, or visible rust in gutters, call 1800 349 338 to book a roof plumbing inspection. We'll identify the cause, explain what's involved, and provide a fixed quote before starting repairs.

Shower Repairs

Shower repairs in Collaroy Plateau include leak sealing, tap servicing, waste clearing, and tile grout repairs that prevent water damage. Fixed Today Plumbing handles these jobs with licensed plumbers who assess the fault, confirm scope, and provide a fixed quote before work starts. This covers typical shower leaks from worn seals, faulty taps, or damaged grout; structural waterproofing membrane failure (requiring full shower rebuild) is assessed separately and quoted once scope is verified.

Shower leaks usually present as water stains on ceilings below, damp patches on adjacent walls, or pooling outside the shower screen. The cause is often a failed seal around the shower base, worn tap spindles or cartridges, damaged tile grout, or a leaking waste outlet. In tiled showers, water can penetrate through cracked grout or missing sealant, saturating the substrate and causing long-term damage if left unaddressed.

We start by identifying the leak source: we inspect the shower base, screen seals, tap operation, waste connection, and tile grout condition. For tap leaks, we replace worn cartridges or spindles and test for proper shut-off. For grout or sealant failure, we remove deteriorated material, clean the joints, and apply fresh waterproof grout and silicone sealant. For waste leaks, we reseal or replace the outlet and test with water to confirm it's watertight.

If the leak is traced to failed waterproofing behind tiles (indicated by soft substrate, extensive mould, or water pooling in wall cavities), a full shower reseal or rebuild may be required. We explain what's involved, provide a separate quote, and recommend the most practical approach based on the extent of damage.

After repairs are completed, we test the shower with running water to confirm the leak is resolved and drainage is functioning properly. The area is cleaned, and any silicone or grout is left to cure before use (typically 24 hours for full waterproofing).

If your shower is leaking or you're noticing damp patches nearby, call 1800 349 338 to arrange an assessment. We'll locate the source, explain the repair process, and provide a fixed quote before proceeding.

Toilet Repairs

Toilet repairs in Collaroy Plateau cover blocked toilets, leaking cisterns, faulty flush mechanisms, and leaking pan collar seals. Fixed Today Plumbing handles these faults with licensed plumbers who diagnose the issue, explain the repair, and provide a fixed quote before we start. This covers typical toilet faults in accessible locations; if inspection reveals a collapsed sewer line or structural pipe damage, options are explained and additional work is quoted separately.

A toilet that won't flush, keeps running, or leaks at the base usually has a worn internal component or a blockage in the waste line. Running cisterns are commonly caused by a faulty flapper valve or fill valve that doesn't shut off properly. Leaking pan collars (the seal between the toilet and the waste pipe) allow water and odours to escape, often indicating movement or deterioration of the seal.

For blockages, we start with a manual inspection and use a closet auger (a specialised tool for toilet waste lines) to clear the obstruction. If the blockage is further down the line or caused by foreign objects, we may use a CCTV camera to locate it and confirm the best clearing method. For cistern faults, we replace worn components (flapper valves, fill valves, flush buttons) and adjust water levels to ensure proper operation. For leaking pan collars, we remove the toilet, replace the seal, and re-secure the pan to the floor.

After repairs, we test the toilet by flushing multiple times and checking for leaks at the base and cistern connections. The area is cleaned, and any water is mopped up. If the toilet is old and multiple components are failing, replacement may be more cost-effective than repeated repairs; we explain the options and provide quotes for both approaches.

If your toilet is blocked, leaking, or running constantly, call 1800 349 338 to book a repair. We'll diagnose the fault, explain what's needed, and fix it properly with a fixed-fee quote provided before work starts.

Gas Fitting

Gas fitting in Collaroy Plateau includes gas leak identification, appliance installation, compliance testing, and repairs to gas lines and fittings. Fixed Today Plumbing handles all gas work with NSW licensed gas fitters (Licence 305428C) who assess the system, confirm scope, and provide a fixed quote before starting work. All gas installations and repairs comply with AS/NZS 5601.1 safety standards, with pressure testing and compliance certificates issued where required.

Gas leaks are urgent. The distinctive "rotten egg" odour (added mercaptan) indicates escaping gas, along with hissing sounds near appliances or pipework. Other signs include dying vegetation over underground gas lines, unusual soot buildup on burners, or pilot lights that won't stay lit. If you smell gas, isolate the supply at the meter (if safe to do so), ventilate the area, avoid ignition sources, and call immediately for an emergency assessment.

Our gas leak detection process uses specialised combustible gas detectors and thermal imaging to locate leaks behind walls, under floors, or in concealed pipework. Once the leak is found, we isolate the affected section, repair or replace the faulty fitting or pipe, and conduct a pressure loss test to confirm the system is gas-tight before recommissioning. A compliance certificate is issued upon completion where required by regulation.

For new gas appliance installations (cooktops, ovens, hot water units, space heaters), we confirm the gas supply is adequate, connect the appliance to the existing gas line, test for leaks, and verify proper operation. Installations include commissioning the appliance and providing a brief operational walkthrough. All work is backed by our Lifetime Labour Warranty, with manufacturer warranties covering the appliance itself.

Gas work must be performed by a licensed and insured gas fitter. DIY gas repairs or installations are illegal, void insurance, and create serious safety risks. If you're installing a new gas appliance, upgrading an existing system, or suspect a gas leak, call 1800 349 338 for a licensed gas fitter. We'll assess the system, explain what's involved, and provide a fixed quote before proceeding.

Burst & Leaking Pipes

Burst and leaking pipe repairs in Collaroy Plateau involve locating the leak, isolating water supply to prevent further damage, and repairing or replacing the affected section. Fixed Today Plumbing handles these jobs with licensed plumbers who use electronic leak detection tools to pinpoint hidden leaks, then provide a fixed quote for repair once scope is established. This covers typical pipe leaks in accessible locations; if the leak is behind finished walls or beneath concrete slabs, access requirements and repair options are explained before work proceeds.

Burst pipes are often caused by corrosion (in older galvanised steel or copper pipes), ground movement, or sudden pressure surges. Leaking pipes may present as damp patches on walls or ceilings, reduced water pressure, unexplained water meter activity, or pooling water beneath the property. In Collaroy Plateau's older homes, original galvanised steel pipes installed in the 1960s and 1970s are prone to internal corrosion, which eventually causes pinhole leaks or full ruptures.

Our process starts with isolating the water supply to stop active leaking and prevent property damage. We then use electronic ultrasonic leak detection to locate hidden leaks without invasive exploratory work. Once the leak is found, we assess whether repair (pipe clamp, section replacement) or full repipe is the practical solution. For accessible leaks, we replace the damaged section with modern PVC or copper pipe, pressure test the repair, and restore water supply. For leaks behind walls or under slabs, we explain access options (cut-and-patch, or reroute the line externally) and provide quotes for each approach.

After repairs are completed, we test the system under normal operating pressure to confirm the leak is resolved and no other weak points remain. The work area is cleaned, and any cut access points are left ready for patching by the homeowner or a plasterer (we can recommend trades if needed).

Active leaks cause property damage quickly. If you're seeing water pooling, damp patches spreading, or hearing running water when taps are off, call 1800 349 338 for immediate dispatch. We'll isolate the leak, assess the damage, and provide a fixed quote for repair before proceeding.

Strata Plumbing

Strata plumbing work in Collaroy Plateau covers maintenance, repairs, and emergency callouts for apartment complexes, townhouses, and multi-unit residential buildings. Fixed Today Plumbing works with strata managers, committee members, and residents to handle common property plumbing, coordinate access, and provide documentation suitable for strata records. All work is completed by NSW licensed plumbers, with compliance certificates issued where required.

Strata plumbing differs from standalone residential work in that responsibility is split between common property (managed by the strata) and individual lots (owner responsibility). Common property typically includes main water lines, sewer lines, shared drainage, and external pipework, while individual lots cover internal fixtures, taps, and appliances. We clarify responsibility boundaries during assessment and provide separate quotes for common property and lot-specific work where needed.

Our strata services include:

  • Blocked drain clearing in common property sewer lines
  • Burst pipe repairs in shared water mains
  • Hot water system servicing for centralised or individual units
  • Gas leak detection and repairs in common gas lines
  • Tap and toilet repairs in common areas (laundries, bathrooms)
  • Backflow prevention testing and compliance
  • Emergency callouts for water leaks, gas leaks, or sewer overflows

We coordinate with strata managers to schedule work during suitable access time windows, provide clear communication to affected residents, and document work completed for strata records. Invoices are itemised and suitable for strata accounting, with compliance certificates provided where required by regulation or insurance.

For strata properties around the plateau's eastern edge, we're familiar with parking restrictions, access protocols, and the need for clear resident communication during work. If you're a strata manager or committee member dealing with a plumbing issue, call 1800 349 338 to arrange an assessment. We'll clarify responsibility, explain the scope, and provide a fixed quote before work starts.

Commercial Plumbing

Commercial plumbing in Collaroy Plateau covers maintenance, repairs, and installations for retail, office, hospitality, and light industrial properties. Fixed Today Plumbing handles commercial work with licensed plumbers who understand the need for minimal downtime, clear documentation, and safe work practices in occupied business environments. All work complies with Australian Standards, with compliance certificates and job documentation provided for business records.

Commercial plumbing differs from residential work in scale, usage intensity, and regulatory requirements. Commercial properties typically have larger hot water demands, higher fixture usage, grease trap requirements (in food businesses), and stricter compliance obligations. Downtime affects business operations and revenue, so we prioritise rapid assessment, clear communication, and efficient completion.

Our commercial services include:

  • Blocked drain unblocking and grease trap maintenance
  • Commercial hot water service service repairs and replacements
  • Burst pipe repairs and water leak detection
  • Gas fitting for commercial kitchens and heating systems
  • Backflow prevention testing and compliance
  • Tap, toilet, and fixture repairs in high-usage environments
  • Emergency callouts for water leaks, gas leaks, or sewer backups

We can work during business hours or after-hours to minimise disruption, follow site-specific safety requirements (sign-in procedures, inductions), and provide clear documentation suitable for maintenance logs and compliance records. For businesses with ongoing plumbing needs, we can arrange scheduled maintenance visits to address minor faults before they escalate.

If your business is dealing with a plumbing fault that's affecting operations, call 1800 349 338 to arrange an urgent assessment. We'll prioritise the job, explain the scope, and provide a fixed quote before work starts.

Emergency Plumbing

Emergency plumbing in Collaroy Plateau covers urgent faults that risk property damage, safety hazards, or loss of essential services. Fixed Today Plumbing provides 24/7 emergency dispatch from Northern Beaches hubs, with immediate allocation for jobs involving active leaks, gas leaks, sewer overflows, or complete loss of water supply. An ETA is provided when booking, with updates where possible based on traffic and current workload.

Active water leaks from broken pipes, failed hot water supply tanks, or ruptured supply lines cause property damage quickly, saturating walls, ceilings, and flooring. The priority is isolating the water supply to stop the leak, then assessing the damage and providing a fixed quote for repair. If the main water isolation valve is inaccessible or seized, we can isolate at the meter (where accessible) or use temporary clamps to stop flow while arranging permanent repair.

Gas leaks are urgent safety hazards. If you smell gas, isolate supply at the meter if safe to do so, ventilate the area, avoid ignition sources, and call immediately. Our licensed gas fitters use specialised detection equipment to locate the leak, isolate the affected section, and make the system safe before proceeding with repairs. A pressure test and compliance certificate are issued once the system is recommissioned.

Sewer overflows and major blockages that prevent toilet or drainage use are treated as urgent. We dispatch a plumber with CCTV and high-pressure jetting equipment to locate and clear the blockage, then test flow to confirm the system is functioning. If the blockage is caused by structural damage (collapsed pipe, severe root intrusion), we explain repair options and provide a separate quote for pipe relining or replacement.

For faults that don't require immediate dispatch but still need same-day attention (such as a leaking tap, running toilet, or minor drain blockage), we can arrange a convenient booking window and confirm arrival timing when scheduling.

If you're facing an emergency plumbing situation, call 1800 349 338 for immediate dispatch. We'll assess urgency, provide an ETA, and get a licensed plumbing technician onsite to make the situation safe and complete repairs.

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Plumbing FAQ's in Collaroy Plateau

Common questions about plumbing service in Collaroy Plateau 2097. If your question isn't answered here, call 1800 349 338 to discuss your specific situation.

Does Fixed Today Plumbing service Collaroy Plateau?

Yes. Fixed Today Plumbing offers licensed plumbing, drainage, and gas fitting across Collaroy Plateau 2097. We dispatch from Northern Beaches hubs, with immediate allocation for urgent jobs and same-day service available for standard bookings. All work is completed by NSW licensed plumbers (Licence 305428C), comprehensively insured, with fixed upfront pricing provided onsite before we start.

How quickly can a plumber reach Collaroy Plateau?

Urgent jobs are dispatched immediately from Northern Beaches hubs, with an ETA provided when booking. Arrival timing depends on current workload, traffic conditions, and the location within Collaroy Plateau. Same-day service is available for non-urgent bookings, with arrival windows confirmed when scheduling. Call 1800 349 338 to confirm current availability and arrange a booking.

What does a fixed-price quote include?

A fixed-price quote covers the agreed scope of work, including labour, materials, and testing to confirm the repair is complete. The price is provided onsite once scope is confirmed, with no hidden fees added at completion. The quote is priced by the job, not by the hour. If inspection reveals additional issues beyond the original scope, we explain what's involved and provide a separate quote before proceeding.

Is there a call-out fee for Collaroy Plateau?

Call-out fee status varies by service type and booking circumstances. Confirm the call-out fee status when booking by calling 1800 349 338 or enquiring online. For paying jobs, the call-out fee is typically waived or credited toward the final invoice once work is approved and completed.

What causes blocked drains in Collaroy Plateau properties?

In older plateau homes with clay or terracotta drainage (common in properties built before 1980), tree root intrusion is the usual cause of recurring blockages. Roots enter through cracks, expand over time, and trap debris. In kitchen lines, fat and grease buildup solidifies and narrows the pipe. Bathroom drains typically block from hair, soap scum, and product buildup. camera inspection confirms the blockage type and location before clearing proceeds.

How long does hot water unit replacement take?

A straightforward hot water replacement (like-for-like unit, accessible location, no compliance upgrades required) typically takes 2-4 hours onsite, including removal of the old unit, installation, connection, and testing. Timing extends if gas line modifications, electrical upgrades, or Tempering Valve installation are required. We confirm expected timeframe during the quoting stage once scope is assessed.

What should I do if I smell gas?

If you smell gas, isolate the supply at the meter if safe to do so, ventilate the area by opening doors and windows, avoid operating electrical switches or ignition sources, and call 1800 349 338 immediately for emergency dispatch. Do not attempt to locate or repair the leak yourself. Our licensed gas fitters will assess the system, locate the leak, make it safe, and complete repairs with compliance testing.

Are your plumbers licensed and insured?

Yes. All attending technicians are NSW licensed plumbers (Licence 305428C). Fixed Today Plumbing carries current Public Liability insurance (protecting you if accidental property damage occurs during work) and Workers Compensation insurance (covering workplace injuries). We provide proof of insurance and licensing on request.

What warranty applies to plumbing work?

All workmanship is backed by our Lifetime Labour Warranty, which covers the quality of installation and repairs we complete. Manufacturer warranties apply to parts, fixtures, and appliances we install (warranty duration varies by product). If a fault occurs due to workmanship, we return and make it right at no additional cost. The warranty does not cover damage from misuse, neglect, or third-party modifications.

Can you work in strata properties?

Yes. We work with strata managers, committee members, and residents to handle common property plumbing and individual lot repairs. We clarify responsibility boundaries (common property vs lot owner), coordinate access, and provide documentation suitable for strata records. Compliance certificates are issued where required. Call 1800 349 338 to discuss your strata plumbing needs.

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