Plumbing FAQ's in Bossley Park
These are practical answers to common plumbing questions we hear from Bossley Park customers, especially when it is urgent and you want clear expectations. If your situation is unclear, call and we can book the right technician, then confirm the cause and fixed price onsite after inspection.
Is there a 24/7 emergency plumber available in Bossley Park?
Yes, Fixed Today Plumbing provides 24/7 emergency support in Bossley Park. Immediate dispatch is used for emergencies, which means urgent jobs are sent out first and the nearest available technician is allocated from our Sydney dispatch points. Arrival time depends on current bookings and traffic, so an ETA is provided when booking and updated where possible.
How do you price emergency plumbing work?
Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), including for emergency work once the scope is established. The plumber completes an on-site inspection first, then provides a fixed-price quote with no hidden fees before we begin. If the inspection shows extra work is required, the options are explained and quoted before anything changes.
Do you charge a call-out fee in Bossley Park?
No call-out fee applies for many service areas (check specific suburb pages), and Bossley Park customers should confirm the call-out fee status when booking. The practical reason is that travel and after-hours requirements can vary by job. Once onsite, the plumber confirms scope and provides fixed upfront pricing so you can make an informed decision.
Are your plumbers licensed and insured in NSW?
Yes, Fixed Today Plumbing is properly licensed in NSW for Plumbing, Drainage, and Gas Fitting (NSW Licensed Plumber, Drainer & Gasfitter - 305428C, ABN: 49 147 237 741), and the business is adequately insured with comprehensive Public Liability and Workers Compensation. Public Liability relates to accidental property damage during work, while Workers Compensation relates to workplace injuries on the job.
What plumbing problems count as an emergency?
A plumbing problem is usually treated as an emergency when it creates an immediate safety risk or will cause property damage if left, such as an active broken pipe, sewage overflow, or a suspected gas leak. Fixed Today Plumbing can attend urgently and confirm the cause onsite. If the issue is stable, same-day service is typically available for standard enquiries.
Can you help if I smell gas at my Bossley Park home?
Yes, a gas smell should be treated as urgent and assessed by a duly licensed gas fitter. Fixed Today Plumbing can attend for gas leak detection and repair in Bossley Park, then test and verify the system before it is put back into service where applicable. The scope and fixed-price quote are confirmed after the onsite checks identify the leak location.
Do you unblock drains and inspect them with a camera?
Yes, Fixed Today Plumbing clears blocked drains and uses high-definition CCTV inspection equipment to locate the blockage and check pipe condition. High-pressure water jetting (hydro-jetting) is commonly used to remove debris once the restriction is identified. If the camera shows pipe damage rather than a simple blockage, repair options are explained and quoted after scope is defined.
Do you work with strata managers and rental properties in Bossley Park?
Yes, Fixed Today Plumbing can coordinate access with property managers, strata, or tenants, and provide receipts and invoices suitable for landlords, agents, and business records. The important boundary is responsibility, because some faults are inside a lot and others are on common property lines. The first visit focuses on confirming the affected area before pricing is finalised.
How do I know who is turning up to my house?
Fixed Today Plumbing technicians arrive in uniform and staff identity is confirmed on arrival, and technicians can identify themselves before entry. Police checks and background checks are completed for technicians. If you have safety-sensitive requirements, mention them when booking so entry instructions and access permissions can be confirmed at the door.
What warranty applies to plumbing repairs?
Fixed Today Plumbing provides a Lifetime Labour Warranty on all workmanship, and hardware and appliances are covered by standard manufacturer warranties. In plain English, the labour warranty covers the quality of the work completed, while the product warranty covers the item itself under the manufacturer's terms. The plumber will explain what part of your job is covered by each once the the scope is confirmed.