Google Reviews
4.9 (761)
$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Waterfall

Licensed Plumber serving Waterfall

Has your plumbing problem changed? Tell us what you noticed. We listen and inspect, then explain the repair choices and their prices so you can decide whether to proceed.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
Call now Book a Waterfall plumber
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

Which Waterfall fault needs attention?

Describe the change inside your home, where it appears and any entry constraints. That information helps us judge urgency and offer an appropriate booking window.

About Fixed Today

What prepares our plumbers for each home

Fixed Today is family owned; since 2011, we have served Sydney homeowners. Waterfall sits separately within our service area. We inspect the reported plumbing, explain what the findings indicate, then present practical repair options and their prices before asking for your approval.

Practical technique and customer communication are reinforced through regular on-site and off-site training, backed by ongoing upskilling. We also maintain regular police checks and drug screening as employment standards across the team.

At a customer's home, this preparation shows in how we discuss access, shield nearby finishes and explain progress without jargon. When approved work is done, we test it, tidy the workspace and cover the outcome and useful follow-up during handover.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Waterfall NSW 2233 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Sutherland Shire service region Waterfall service area
24/7 Emergency phone line

Bookings and callbacks

Choose a Waterfall visit time

Availability confirmed when you book For Waterfall
Find a suitable time
Licensed NSW plumbing business Waterfall is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Hot Water Repairs
Blocked Drains
Toilet Repairs
Leak Detection
Gas Fitting
Leaking Taps
General Plumbing
Bathroom Plumbing
View all services
Services

Plumbing support organised by symptom

We help Waterfall homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements
Hot Water Repairs and Replacements

Hot Water Repairs and Replacements

We investigate hot water faults by checking the unit, accessible connections, valves, controls and its gas or electrical supply against the reported symptoms. This gives us evidence to work from.

We then discuss repair and replacement options, household needs, expected disruption, inclusions and each price. Nothing is selected for you; after comparing the proposals, you decide whether any work goes ahead.

  • Hot water fault assessment
  • Temperature and pressure checks
  • Repair and replacement options
  • System advice for your household
Book a hot water plumber
Blocked Drain Clearing
Blocked Drain Clearing

Blocked Drain Clearing

Is one drain slowing, or are several outlets gurgling, smelling or backing up? We record the pattern, check reachable pipes and confirm which access points can be used.

That inspection supports a suitable clearing proposal and whether CCTV may add worthwhile evidence. You receive the intended method, inclusions and price to consider before giving approval.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Leak Detection and Pipe Repairs
Leak Detection and Pipe Repairs
Urgent

Leak Detection and Pipe Repairs

Meter movement, spreading moisture, stained plaster or lifting paint can signal a concealed leak. We compare their locations and test where useful to narrow the likely source and access.

Our licensed plumbers then explain the evidence, repair proposal, access requirements and price. Work proceeds only if you approve it.

  • Visible signs and pipework checks
  • Likely leak area narrowed down
  • Access and repair options explained
  • Completed plumbing repair tested
Book a pipe repair
Gas Fitting and Repairs
Gas Fitting and Repairs

Gas Fitting and Repairs

Our licensed gas fitters examine the relevant installation and explain what their checks indicate. If gas may be present at the property, leave the area, avoid operating switches and flames, then call us from somewhere safe.

We outline the gas work proposed and its price, then wait for approval. After the approved gas work is completed and tested, we promptly provide any required compliance documents.

  • Suspected gas leak testing
  • Gas supply and appliance checks
  • Connection and repair options
  • Any required compliance documents
Book a gas fitter
General Plumbing Repairs
General Plumbing Repairs
General Plumbing Repairs

General Plumbing Repairs

Changes such as a leaking fitting, low pressure, pipe noise or a toilet that keeps running direct us to the affected plumbing. We examine reachable parts, visible joins and accessible pipes.

The findings shape the repair we propose and its price. Once you approve that work, we complete it, test the finished repair and talk you through the result.

  • Tap and toilet fault checks
  • Water pressure and pipe noise assessment
  • Fixture repair and replacement options
  • Maintenance advice where useful
Book a general plumber
Toilet Repairs
Toilet Repairs

Toilet Repairs

A toilet that runs, leaks underneath, flushes weakly or blocks repeatedly gives us several points to check. We inspect the cistern, pan, seals, supply, drain connection and nearby damage.

Those checks indicate which adjustment, reseal, part replacement or drain work we should propose. We give you that scope and price, then await approval.

  • Toilet leak and flush assessment
  • Cistern parts checked and replaced
  • Pan seals repaired where needed
  • Repeated blockages investigated
Book a toilet repair
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs

Leaking Tap and Fixture Repairs

Stiff movement, dripping or leaks around a tap direct our inspection to the fixture, reachable connections and surrounding damage. What we observe may point to a likely washer, cartridge or seal fault, or make replacement worth discussing.

We describe repair and replacement choices with their prices so you can choose. We complete and test only the tap work you approve.

  • Dripping and stiff tap assessment
  • Tap washer and cartridge repairs
  • Fixture and connection checks
  • Completed repair tested
Book a leaking tap repair
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations

Bathroom Plumbing and Renovations

For a bathroom change, we check the fixture plus accessible water supply and waste pipes involved. Before approval, we explain the plumbing task, access needs and price.

A builder or appropriately licensed trade handles separate waterproofing, electrical, structural and finishing work. We keep those tasks outside our plumbing proposal.

  • Bathroom fixture replacement plumbing
  • Water and waste connection changes
  • Plumbing for bathroom renovations
  • Separate trade work identified upfront
Discuss bathroom plumbing
View all services
Booking costs and offers

See our current offers before you book

We start by inspecting the fault and talking you through the findings. Before paid repair work begins, we explain the proposed scope and fixed price for your approval. Check the offers below and provide your booking details so we can confirm which offer and conditions apply.

$0 Call-Out Fee

For eligible standard bookings

For eligible standard bookings, the call-out fee is $0. We inspect the problem first and explain the proposed repair and fixed price before work starts.

Book a plumber

Save $55*

Book online and save

Book an eligible plumbing job online to receive the advertised $55 saving. We confirm whether the offer and any conditions apply when arranging your booking.

Book online

10% Off

Seniors and pensioner discount

A 10% discount on standard plumbing work is available to eligible seniors and pensioners. Mention it when booking so we can confirm the offer.

Check the seniors offer
Before we even lift a tool

Proposed scope and fixed price first

First we inspect the problem and define the repair proposed, its inclusions and fixed price. Where an after-hours surcharge applies, we itemise it separately before requesting approval.

  • Fault assessed before options
  • Proposed scope and fixed price paired
  • Applicable after-hours surcharge itemised
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. DD64D9 Thu 6 Aug 2026

Itemised inclusions

  • Call-out fee CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification CHECKABLE
  • Lifetime workmanship warranty TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communication CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260806 • SYDNEY
How It Works

Waterfall plumbing from enquiry to handover

For a plumbing enquiry, we assess the fault, outline the proposed scope and price, then pause for approval. We finish the agreed repair, test it and explain the outcome at handover.

Step 01
Step 01

Tell us what’s wrong and where you are

Tell us what changed at the fixture and any visible damage. Report flooding or sewage first, and suspected gas from somewhere safe.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

We assess the fault

At the visit, we inspect the plumbing and accessible joins. Our observations guide repair options, while hidden faults may require added testing or access.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

After testing, we restore the workspace and discuss the outcome. We hand over your invoice, relevant warranty details and compliance documents where required.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
We do not continue with changed work without approval. We explain what changed and confirm the revised price first.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Moisture assessment guides the proposed repair

A stained ceiling may involve plumbing or waterproofing. Our checks trace the likely moisture source so we can explain the appropriate plumbing repair or next trade. After approval, we complete and test only the plumbing work agreed with you.

Before

The moisture source is still unclear

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Find a plumber in Waterfall
Customer Reviews

Customer stories from plumbing visits

Look beyond the star rating and read the customer comments for useful detail about communication, the work and care for the home. Focus on the examples that matter to your decision.

Read all reviews
Luke Soo Google

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Lyndsay Cannell Google

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Janet Li Google

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
4.9 761 customer reviews
What we check

Similar plumbing symptoms can have different causes

A slow drain can result when grease, roots or damaged pipework restrict flow. Damp can follow leaking fittings or failed seals, while hot-water trouble may involve valves, controls or supply. Using our private pipework findings, we explain when Sydney Water may need to investigate its public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Describe the symptom, its place and start time. List flooding or sewage first, report suspected gas separately from safety, and add safe photos, access notes and your best contact. We use this to assess urgency and prepare; the plumber still inspects the fault on site.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Request a plumbing visit View our booking terms
Travel estimate

Estimate plumbing travel time to Waterfall

Our Waterfall travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
Loading map…

Enter the service address

Enter your Waterfall street or a nearby suburb to view the estimate.

Approximate Service Zones

Sutherland Shire Call to confirm
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

Our 2011 start, credentials and Sydney reviews

Before choosing a plumber, it helps to check the business behind the booking. The figures below cover our operating history, licence and insurance, service area and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Waterfall is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Sutherland Shire service region

Waterfall service area

4.9★

From 761 customer reviews

Book online 1800 349 338

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Fixed Today plumber holding a wrench
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Book with confidence 1800 349 338
Scope and inclusions

What's covered in your handover

We test the completed repair, talk you through the result and clean the work area. Your invoice carries applicable manufacturer warranty details, while we supply any required compliance documents at handover. Should the problem recur, contact us with the job number and changed symptoms.

  • Repair result tested and discussed
  • Work area cleaned and invoice supplied
  • Warranty follow-up recorded
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote

Keep the invoice, approved scope and warranty details together after handover.

Documents vary with the completed work and any compliance requirements.
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Your information is safe. We never spam.

What do you need help with?
Preferred Contact Method
Homeowner’s Handbook

Know what to check safely and where to stop

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Useful signs to keep track of

  • Note quiet water changes around your home
  • Step outside for floodwater, sewage or suspected gas
  • Stop use after another drain backup
  • Leave ceiling damp alone for inspection
  • Private drains, stormwater and wastewater responsibilities
Quote checklist

Details to expect before approving work

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

How to verify a NSW plumbing licence. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Helpful details before the visit

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

The record includes completed work in every month of the past year, across the Sutherland Shire, including the team serving Waterfall.

Waterfall customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book us today
General Plumbing Glebe General Plumbing Mascot General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

The record includes completed work in every month of the past year, across the Sutherland Shire, including the team serving Waterfall.

Waterfall customers are supported by a wider service record covering 3,200+ customers across Greater Sydney.

Book a licensed local plumber

  1. General Plumbing

    Menai Within the past week
    Completed

  2. General Plumbing

    Woronora Within the past month
    Completed

  3. General Plumbing

    Erskineville Within the past 2 weeks
    Completed

  4. General Plumbing

    Alexandria Within the past month
    Completed

  5. General Plumbing

    Erskineville Within the past month
    Completed

  6. General Plumbing

    Pyrmont Scheduled this week
    Scheduled

  7. General Plumbing

    Pyrmont Within the past 2 weeks
    Completed

  8. General Plumbing

    Balmain Within the past month
    Completed
When the problem keeps coming back

Look deeper when plumbing problems recur

Timing, earlier repairs and the fixtures involved give us useful context for a recurring leak, blockage or hot-water fault. We select focused tests from that history, then explain what the findings indicate and which repairs are practical.

Compare recurring signs

Tree-root blocked drains

Mature street trees send fine roots through old earthenware joints. By the time the drain backs up, the line is often partially collapsed.

Burst copper under slab

Pre-1990s homes here often have copper pipe run under the slab. Pinhole leaks become full bursts once the pipe wall thins through.

Failed electric hot water units

Replacement is cheaper than emergency repair on units past 10 years. We carry common sizes on the truck for same-day swap-outs.

Stormwater overflow at the boundary

Clay tiles laid 50+ years ago weren’t built for today’s roof areas. We jet, camera, and reline rather than dig up your front yard.

Leaking shower bases

Bathroom tiles look fine until the cornice underneath swells. Most leaks here trace back to a hairline crack in the waterproofing membrane.

Gas appliance shutdowns

Older gas fittings drop pressure as seals harden. We carry licensed gas testers and can pressure-test the line on the same visit.

More recent plumbing work across Sydney

Verified service record

General Plumbing

Ashfield
Verified service record

General Plumbing

Mortlake
Verified service record

General Plumbing

Birchgrove
Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Book a plumber

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Rinnai
Rheem
Dux
Thermann
AquaMax
Vulcan

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Don’t see your brand? Contact us
Customer reviews

Customer comments about the work

Customer comments can give you specific examples of communication, the work and how the home was treated. Read the details that matter to you.

Discuss your plumbing job 1800 349 338
Archie Mihas Google

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
Charlie Google

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Bas Bolyn Google

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Chuncho Google

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Nessa V Google

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Candice Chu Google

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Matt Lee Google

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Service areas by region

View Sydney areas with our plumbing help

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

Loading service areas…

See every service area
FAQs

What homeowners ask about plumbing services

Waterfall households can check booking, urgent faults, fixed pricing, licensing, repairs, hot water and gas fitting.

How can we help?

What do you need help with?
Preferred Contact Method

We respect your privacy. No spam, ever.

Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Waterfall and nearby suburbs
Emergency? Call anytime. We’re available 24/7. 1800 349 338