Google Reviews
4.9 (761)
$0 Call-Out on All Work 1800 349 338

Licensed plumbing in Willoughby East

Licensed Plumber serving Willoughby East

Tell us what's going on with your plumbing problem. Our licensed plumbers will listen, inspect it and outline your repair options with a clear price before you decide.

Booking Availability Choose a suitable booking window
Clear Repair Scope Review the work and price first
Respect for Your Home Careful setup and a tidy finish
Written job records Keep the scope and warranty details together
Call now Book a Willoughby East plumber
ASBCA 2024 award ASBCA 2025 award
Blocked drains & leaks
Hot water bookings
Taps, toilets & fixtures
Gas work enquiries

What's the trouble in Willoughby East?

Let us know what's going on, exactly where the problem sits in your home, and any gates, stairs or keys we'll need to get inside. It helps us judge urgency and get ready before the visit.

About Fixed Today

How our licensed plumbers treat your home

Fixed Today is a family-owned Sydney plumbing business that has served homeowners since 2011, and Willoughby East falls within our service area. We inspect the plumbing you're concerned about and explain what we find, plus the price, before work starts.

Our plumbers complete regular on-site and off-site training and ongoing upskilling, so whoever works in your home is current on the latest methods and safety practices.

These standards apply to every plumber we employ, not just before a job or visit. We also carry out regular police checks and drug screening for the team, then test each repair and walk you through it before we leave.

  • NSW contractor licence 305428C
  • $10M public liability cover
  • Compliance paperwork where required
Meet the team
Willoughby East NSW 2068 and nearby suburbs
Since 2011 Family-owned Sydney business
4.9★ From 761 customer reviews
Willoughby City Council Willoughby East service area
24/7 Emergency phone line

Bookings and callbacks

See times for Willoughby East

Availability confirmed when you book For Willoughby East
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Licensed NSW plumbing business Willoughby East is within our service area
Our Services

What do you need help with?

Choose the service that best matches the problem. Each option jumps to the relevant details below.

Hot Water Repairs
Blocked Drains
Toilet Repairs
Leak Detection
Gas Fitting
Leaking Taps
General Plumbing
Bathroom Plumbing
View all services
Services

Plumbing repairs for common home issues

We help Willoughby East homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

Hot Water Repairs and Replacements
Hot Water Repairs and Replacements

Hot Water Repairs and Replacements

Hot water that runs hot and cold, turns rusty, drips from a fitting or stops heating altogether can have a few different causes. We check the hot water unit, thermostat, valves and energy supply and note what each check shows.

Those findings help us talk through repair and replacement options with you, including the likely disruption, how each suits your household and the price. You decide which option to approve.

  • Hot water fault assessment
  • Temperature and pressure checks
  • Repair and replacement options
  • System advice for your household
Book a hot water plumber
Blocked Drain Clearing
Blocked Drain Clearing

Blocked Drain Clearing

A single slow drain often points to a blockage nearby, while several drains gurgling or backing up at once can mean a restriction further along the pipework. We inspect the affected drains, check access points and assess the pipe condition before we talk about next steps.

Those findings support a suitable clearing method or a CCTV inspection where that helps. We explain what we propose to do, the price involved and wait for your approval before any drain work begins.

  • Drain symptoms and access assessed
  • Clearing options based on findings
  • CCTV inspection if useful
  • Repair choices for damaged pipework
Clear a blocked drain
Leak Detection and Pipe Repairs
Leak Detection and Pipe Repairs
Urgent

Leak Detection and Pipe Repairs

Staining, damp plaster, bubbling paint or an unexplained rise in water use can point to a hidden leak. We use leak detection equipment that may indicate the likely source and the practical ways to reach it.

Our licensed plumbers explain what the testing suggests, the repair options available and the proposed price before you choose how we open a wall, ceiling or floor.

  • Hidden leak symptom assessment
  • Diagnostic equipment where useful
  • Practical access and repair choices
  • Testing after completed plumbing work
Book a pipe repair
Gas Fitting and Repairs
Gas Fitting and Repairs

Gas Fitting and Repairs

A suspected gas leak means clearing the area, avoiding switches and flames, then calling us from somewhere safe. A faulty connection or appliance fault also needs our licensed gas fitters, not general repairs.

We test the system, quote the work, then wait for your approval before repairs start. Paperwork comes last, only where the job needs it.

  • Suspected gas leak testing
  • Gas supply and appliance checks
  • Connection and repair options
  • Any required compliance documents
Book a gas fitter
General Plumbing Repairs
General Plumbing Repairs
General Plumbing Repairs

General Plumbing Repairs

A running toilet, low water pressure, rattling pipes or a fixture that keeps dripping can come from several different plumbing faults. We check the affected fixture, the water supply and the connections we can access, then note what each check shows.

We set out the proposed repair, what it includes and the price before you approve anything. Once the agreed work is done, we test it and explain the result to you.

  • Tap and toilet fault checks
  • Water pressure and pipe noise assessment
  • Fixture repair and replacement options
  • Maintenance advice where useful
Book a general plumber
Toilet Repairs
Toilet Repairs

Toilet Repairs

A toilet that keeps running, leaks at the base, flushes weakly or blocks again and again can involve several different parts. We inspect the cistern, pan, seals, water supply and connected drain to see what is going on.

We explain whether an adjustment, replacement part, reseal or drain service looks practical, along with the price. You approve the work before we complete it and test the repair afterwards.

  • Toilet leak and flush assessment
  • Cistern parts checked and replaced
  • Pan seals repaired where needed
  • Repeated blockages investigated
Book a toilet repair
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs
Leaking Tap and Fixture Repairs

Leaking Tap and Fixture Repairs

A tap can drip, bind when turned or leak at the base because a washer, cartridge, seal, connection or fixture has worn over time. We assess the tap and the surrounding area, looking for any signs of nearby water damage.

The inspection may indicate the likely failed part, though we confirm it once work begins. We set out repair or replacement choices and the price, then leave the decision with you before we test the completed work.

  • Leaking tap and connection checks
  • Internal part replacement options
  • Nearby water damage assessed
  • Tap operation tested after repair
Book a leaking tap repair
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations
Bathroom Plumbing and Renovations

Bathroom Plumbing and Renovations

A bathroom renovation needs fixture, water and waste plumbing that suits the layout and existing connections. We handle the plumbing for replacements, upgrades and full renovations, and point out which waterproofing, building or electrical work needs another licensed trade.

Before we start, we confirm the plumbing scope, the access required and the price, then wait for your approval.

  • Fixture replacement and connection work
  • Water and waste pipe changes
  • Bathroom renovation plumbing
  • Clear split between plumbing and other trades
Discuss bathroom plumbing
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Booking costs and offers

See our current offers before you book

On the first visit, we inspect the problem and explain what we find. We outline the proposed repair and fixed price before you decide whether to proceed. Review the current offers below and share your booking details so we can confirm eligibility and any conditions.

$0 Call-Out Fee

For eligible standard bookings

There is no call-out fee for eligible standard bookings. We assess the fault, explain the proposed work and give you the fixed repair price before asking for approval.

Book a plumber

Save $55*

Book online and save

Use our website to book an eligible plumbing job and receive the advertised $55 saving. We confirm eligibility and any offer conditions when we arrange the booking.

Book online

10% Off

Seniors and pensioner discount

We offer eligible seniors and pensioners 10% off standard plumbing work. Tell us about the offer when booking and we will confirm that it applies.

Check the seniors offer
Before we even lift a tool

Confirm price before approval

We start by assessing the problem and what access is needed. We then explain the repair, what the fixed price covers, and any applicable after-hours surcharge, kept separate, before you decide whether to proceed.

  • Problem and access checked
  • Parts and labour included
  • After-hours surcharge clearly explained
Discuss your job and pricing

Fixed Today

Receipt of Service
NO. A58F03 Wed 19 Aug 2026

Itemised inclusions

  • Call-out fee CONDITIONAL
  • Upfront written quote PROVIDED
  • Licence & insurance verification CHECKABLE
  • Lifetime workmanship warranty TERMS APPLY
  • 24/7 emergency phone line AVAILABLE
  • Arrival communication CONFIRMED
  • Site clean-up after the job INCLUDED
Repair price Agreed first

We tell you if a visit charge applies before booking.
Repair work starts only after you approve the fixed price.

FT • 20260819 • SYDNEY
How It Works

How your Willoughby East visit unfolds

We assess your plumbing fault first, then explain the proposed scope and price. After approval, we complete the repair, test it and walk you through the result at handover.

Step 01
Step 01

Tell us what's wrong and where you are

Let us know which fixture is affected and what changed. Flag flooding or sewage separately, and mention any suspected gas leak too.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

We assess the fault

Our plumber checks the fault and surrounding plumbing on site. Hidden sources may need extra testing or access before options are proposed.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

We test and complete the handover

Handover includes testing the repair, explaining the result and a tidy worksite, plus warranty information and any compliance documents you need.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
If the agreed work changes, we stop, explain why and give you a revised price before asking for approval to continue.

Get a Free Quote Now

Fast response. Licensed plumbers. No obligation.

Before vs After

Why the correct diagnosis guides repairs

When a ceiling stain appears, we trace the likely moisture source through plumbing fittings, seals and waterproofed areas. Once approved, our plumbers complete and test the agreed plumbing repair, or point you to the right trade.

Before

Damage is visible, but the source is not

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Likely source explained, plumbing repair tested

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Find a plumber in Willoughby East
Customer Reviews

Feedback from our plumbing customers

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

Read all reviews
Luke Soo Google

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Elodie Watts Google

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Bianca McConnell Google

We had two separate issues, burst pipe I the laundry and the hot water system needed replacement. The team came in same day and fixed the leak and replaced the hot water system. Very professional, friendly, clean and efficient. I would recommend Fixed Today to all my friends.

Hot Water
Jennifer Young Google

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Lyndsay Cannell Google

Unfortunately we had a poor experience of the services of Fixed Today, today. We called seeking support to diagnose a problem with our leaking hot water system. The plumber that came to our home was quick to diagnose the system as needing a complete replacement, and quoted us a steep $1850. Given the significant price, we sought a second opinion from another local Plumbing Service.…

Hot Water
Archie Mihas Google

I was looking for a reliable plumber in South West Sydney and found Fixed Today. Steve came out and fixed my issue with the hot water system quickly and efficiently. I would highly recommend these guys anytime. Archie

Hot Water
4.9 761 customer reviews
What we check

One symptom can often point to different causes

Grease, tree roots and damaged pipework often cause blocked drains. Damp patches trace to leaks, seals or waterproofing; hot water issues trace to valves, controls or supply. We inspect the private pipework and explain when Sydney Water may need to investigate the public wastewater network.

  • Mature street trees

    Decades-old plane and fig roots find every hairline gap in the sewer line.

  • Pre-1990s housing stock

    Original copper and earthenware drainage is reaching end of service life.

  • Reactive clay soil

    Sydney clay expands and contracts with the wet/dry cycle, stressing rigid pipework.

  • Heavy summer downpours

    Stormwater systems sized for 1970s rainfall struggle with modern intensities.

Before the visit

Help us prepare for your visit

Tell us what's changed and where the fault shows up before we arrive. Let us know separately if flooding, sewage or a possible gas leak is involved. Send safe photos, access details and your best contact number so we can assess urgency and prepare.

  1. Fault details

    What changed and where

  2. Photos

    Fixture or visible damage

  3. System label

    Make, model or error code

  4. Access note

    Only what affects the visit

Request a plumbing visit View our booking terms
Travel estimate

Estimate plumbing travel time to Willoughby East

Our Willoughby East travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Call Check availability
Confirmed When you book
15 areas Service areas
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Enter the service address

Enter your Willoughby East street or a nearby suburb to view the estimate.

Approximate Service Zones

North Shore Call to confirm
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 236784C Fixed Today Plumbing Pty Ltd

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
Experience and credentials

A look at our history, training and record

Use the figures below to check the business behind the plumbing work. They cover our operating history, credentials, service-area coverage and customer reviews.

  • Licensed and insured Sydney plumbing business
  • Willoughby East is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Willoughby City Council area

Willoughby East service area

4.9★

From 761 customer reviews

Book online 1800 349 338

Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

We respect your privacy. Unsubscribe any time.

Plumbing Newsletter Pose
Licensed Fixed Today plumber at work
Reece logo Sydney Water logo
Completed plumbing repair in a home
Customer protection

Your warranty and job records stay together

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

Book with confidence 1800 349 338
Scope and inclusions

What's included at handover time

After the repair, we test it, explain what we did and tidy the work area. You'll get an invoice, applicable manufacturer warranty details and any required compliance documents to keep on file. If the problem returns, just call us and we'll sort it.

  • Invoice handed over
  • Repair testing explained
  • Warranty and compliance details noted
Discuss your plumbing job
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote

Keep the invoice, approved scope and warranty details together after handover.

Documents vary with the completed work and any compliance requirements.
Get in Touch

Request a Free Quote Today

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

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What do you need help with?
Preferred Contact Method
Homeowner's Handbook

What to notice before you book a plumber

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Homeowner checks

Warning signs worth noticing

  • Watch for water use that climbs unexpectedly
  • Keep clear of floodwater and leave for gas
  • Get ongoing drain issues checked
  • Book an inspection for a damp mark
  • Private drains, stormwater and wastewater responsibilities
Quote checklist

What to check in a plumbing quote

  • Business details and relevant NSW licence
  • Proposed repair scope and fixed price
  • Recommended clearing or repair method
  • Evidence needed for a recurring blockage
  • Inclusions, exclusions and any follow-up
  • Written workmanship guarantee and manufacturer warranty details
Trust check

Check a plumber's licence yourself. Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

Open the Service NSW check

Helpful details before the visit

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

The record includes completed work in at least 10 months over the past year, across Willoughby East and the wider North Shore area.

200+ customers are represented in the supporting records across the North Shore, giving the team serving Willoughby East substantial operational backing.

Book us today
General Plumbing South Turramurra General Plumbing Lindfield General Plumbing Longueville General Plumbing Killara General Plumbing Milsons Point General Plumbing West Pymble General Plumbing North Sydney
Live Live from the field

Recent jobs across Sydney

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

The record includes completed work in at least 10 months over the past year, across Willoughby East and the wider North Shore area.

200+ customers are represented in the supporting records across the North Shore, giving the team serving Willoughby East substantial operational backing.

Book a licensed local plumber

  1. General Plumbing

    Pymble Within the past week
    Completed

  2. General Plumbing

    Longueville Within the past week
    Completed

  3. General Plumbing

    Naremburn Within the past week
    Completed

  4. General Plumbing

    Lindfield Within the past week
    Completed

  5. General Plumbing

    Wahroonga Current activity
    On site now

  6. General Plumbing

    Lindfield Within the past 2 weeks
    Completed

  7. General Plumbing

    Milsons Point Within the past 2 weeks
    Completed

  8. General Plumbing

    Chatswood Within the past 2 weeks
    Completed
When the problem keeps coming back

Why plumbing faults keep recurring

When a leak, blockage or hot-water fault keeps returning, we look at its timing, any past repairs and the fixtures affected. That picture guides which tests we run and helps us explain what the findings actually indicate before we suggest options.

Common recurring signs

Tree-root blocked drains

Mature street trees send fine roots through old earthenware joints. By the time the drain backs up, the line is often partially collapsed.

Burst copper under slab

Pre-1990s homes here often have copper pipe run under the slab. Pinhole leaks become full bursts once the pipe wall thins through.

Failed electric hot water units

Replacement is cheaper than emergency repair on units past 10 years. We carry common sizes on the truck for same-day swap-outs.

Stormwater overflow at the boundary

Clay tiles laid 50+ years ago weren’t built for today’s roof areas. We jet, camera, and reline rather than dig up your front yard.

Leaking shower bases

Bathroom tiles look fine until the cornice underneath swells. Most leaks here trace back to a hairline crack in the waterproofing membrane.

Gas appliance shutdowns

Older gas fittings drop pressure as seals harden. We carry licensed gas testers and can pressure-test the line on the same visit.

More recent plumbing work across Sydney

Verified service record

Hot water service work

Randwick
Verified service record

Toilet service work

Coogee
Verified service record

Drain service work

Randwick
Payment options

Pay how you like, only when the job is done

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept
Pay on completion

Settle once you’re happy with the work.

Tax invoice supplied

Itemised invoice emailed on the spot.

Split payments

Afterpay & Zip on jobs over $200.

Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

Book a plumber

Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Rinnai
Rheem
Dux
Thermann
AquaMax
Vulcan

Accreditations

Fully Licensed Sydney Plumbers
NSW Government
WaterMark Certified
Australian Standards Compliant
Licensed & Insured
Industry Certified
Don’t see your brand? Contact us
Customer reviews

Customer comments about the work

Look through the customer comments for practical detail about the service, communication and care taken inside the home. Focus on what is useful for your decision.

Discuss your plumbing job 1800 349 338
Janet Li Google

I have used Fixed Today to do pipe reling and fix my hot water on both occasions I have been very happy with work thank you

Hot Water
Charlie Google

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Senah fiamanya Google

Ben did an amazing job of installing a hot water heater. He completed this alone, stayed back until it was all done, and without any complaints, just a cheerful attitude. Would definitely recommend this service and Ben especially!!

Hot Water
Matt Lee Google

Marvin have done an excellent job installed the hot water system. He very professional, punctual and friendly with customer. He explaining the suggestions very clearly to customer. WELL DONE!

Hot Water
Chuncho Google

Fixed Today was the closest plumbing company to me here in Sydney, and they did a great job with our blocked drains. Affordable, and honest! I’ll use them again for future plumbing. I highly recommend them.

Blocked Drains
Nessa V Google

I searched for plumber Sydney and was taken to Fixed Today. Im glad I chose them. They were very helpful with my blocked drains. They explained everything in a way that was easy for me to understand and now my drains are working perfectly.

Blocked Drains
Candice Chu Google

Called for someone to fix the hot water tap in my kitchen sink. Jesse completed the job quickly including replacement of another tap. He was very helpful and answered all my questions. Would recommend!

Hot Water
Bas Bolyn Google

Did a great job - had a broken hot water cylinder and super efficient and professional assessing and fixing up

Hot Water
Service areas by region

See the Sydney areas our team can cover

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

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FAQs

Plumbing FAQs for Willoughby East homes

This page answers questions on scheduling, emergency repairs, costs, our licensing and which plumbing jobs we cover.

How can we help?

What do you need help with?
Preferred Contact Method

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Book Online

Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage Willoughby East and nearby suburbs
Emergency? Call anytime. We’re available 24/7. 1800 349 338