Swapping out an old toilet?
Old toilet cracked, constantly running or guzzling water? Our licensed Sydney plumbers remove the old suite, match your existing set-out and fit a clean water-saving toilet; with an upfront price before we start.
I need services for:
Replacing a tired toilet is everyday work for us, not a job we squeeze in between renovations. We arrive with the pan connectors, flexi hoses, wax and rubber seals, cistern fittings and a shortlist of water-saving suites; so the old unit is out and the new one connected and leak-tested before we pack up.
From a cracked pan in a Randwick townhouse to an ancient single-flush suite swapped for a WELS 4-star dual-flush in Cronulla, our licensed Sydney plumbers have replaced thousands of toilets the right way; by matching the new pan to the existing set-out so there’s no re-plumbing, removing and responsibly disposing of the old suite, and leak-testing before we leave. Every job ends with a solid, quiet, water-saving toilet and a clear explanation of what we fitted.
Current availability
Latest dispatch estimate
Old, cracked or wasteful toilets are what we swap most; but if you landed here for another plumbing job, pick what you need and we’ll tailor everything to you.
Genuine discounts on toilet replacements; no fake countdowns and no “call to find out” pricing. The price you’re quoted for the swap is the price you pay.
How a replacement works
Swapping an old toilet for a new one is a tidy, same-day job when it’s done in the right order. Here’s how a licensed plumber replaces your suite, from isolating the old one to leak-testing the new.
Track our plumbing crew across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available plumber carrying replacement suites and fittings.
An old toilet doesn’t just look tired; it often runs constantly, wastes water and hides a failing seal. Here’s exactly what shifts when a licensed Sydney plumber swaps your old suite for a new water-saving one.
Before
After
No marketing fluff. Every toilet replacement customer gets a thread like this on the day; booked, plumber assigned, ETA, vehicle ID, knock at the door. You always know what’s next.
Your 2-hour window, plumber name, vehicle and the exact job; confirmed by SMS within minutes. Not a queue, not a callback.
Once your plumber leaves the depot the ETA SMS auto-refreshes. No need to call and ask whether they’re still coming.
We text when the plumber is 5 minutes away, including vehicle and plate so you know who’s knocking before you open the door.
Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.
Every toilet replacement and plumbing job we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.
Side-by-side with what most homeowners actually get when they pay someone to “replace a toilet”; no spin, no fine print. Just what we include as standard, and what tends to quietly get left off elsewhere.
Same upfront pricing whether it’s a straight like-for-like swap this morning, an upgrade to a water-saving suite, or a set-out that needs adjusting. Here is exactly what to expect from the first call to the warranty.
Age, brand if you know it, single or dual flush, and what’s prompting the swap; cracked pan, constant running, wobble or a water-saving upgrade. A quick photo of the toilet and the floor around the base helps us load the right suite and fittings.
Booking Recorded
Visit details confirmed
We confirm your set-out; S-trap or P-trap, and the set-out distance; then match a new pan that fits without re-plumbing, or recommend an offset connector if you want a different suite. You choose like-for-like or an upgrade.
On-site Assessment
Fault checked in context
You get an upfront price covering removal and disposal of the old suite, the new toilet, all seals and fittings, and the fit and test; plus any set-out adjustment if needed. You decide. No upsell, no pressure.
Scope and Price
Confirmed before repair
We remove the old suite, fit and seal the new one, set the flush levels, leak-test every joint and clean up; backed by our parts and workmanship warranty on the toilet we installed.
Completion Check
Result and records reviewed
Cracked pan leaking onto the floor, a toilet that won’t stop overflowing, or the only toilet in the house is out of action. We know what’s genuinely urgent and dispatch the closest plumber with a replacement suite on board.
Urgent Call Logged
Risk details recorded
We talk you through turning off the isolation valve or mains, mopping any standing water, and keeping it off powerpoints and heaters; so damage is contained before we arrive.
Immediate Safety
Next safe step explained
Common replacement suites, seals, connectors and cistern fittings are carried on the truck, so most toilets are removed and replaced on the first visit; even when the old one is obsolete and unrepairable.
Visit Arranged
Available window confirmed
Leak-tested, base sealed, old suite taken away, and the new fittings explained; with our parts and workmanship warranty on the toilet we installed.
Work Recorded
Outcome explained
Office, cafe, gym or strata amenities? We coordinate with building management, after-hours access and multiple pans ahead of the visit so bathrooms stay usable.
Access Details
Entry and parking recorded
Plumbing licence 305428C, $10M public liability, SWMS and JSA documents prepared and supplied before we step on site; no chasing.
Responsibility Check
Shared services considered
For multiple toilets we quote the swap plus the water-savings case for WELS 4-star suites, so facilities managers can see the payback before signing off.
Fault Located
Evidence guides the repair
After-hours and weekend replacements available so amenities stay open during trading. We leave the site clean with a report and warranty for your records.
Next Step Agreed
Access, scope and price clear
Every toilet we replace is covered by our workmanship warranty on the install, plus the manufacturer’s warranty on the new suite, with an upfront fixed price and no call-out fee. If the toilet we fitted leaks or plays up from something we did, we come back; that is the whole point of leak-testing before we leave.
Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.
These tiles describe what we do; they are not separate booking pages. Tap through to the quick enquiry on this page and tell us what’s happening; we match you to the right service and quote from there.
We swap out old toilets for new water-saving suites every day across Sydney, from single ensuites in the Eastern Suburbs to whole-house upgrades in the Sutherland Shire. Here is the volume behind the team.
6,500+
Toilets replaced since 2010
97.4%
On-time arrival, 30-day average
Up to 8L
Water saved per flush on an upgrade
4.9★
Rated from 761 Google reviews
Replacing a toilet is one of those jobs you want done cleanly, quietly and once. These are real customers; old suites swapped, cracked pans replaced, water-saving upgrades; telling you what the experience was actually like.
Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.
Settle once you’re happy with the work.
Itemised invoice emailed on the spot.
Afterpay & Zip on jobs over $200.
Tap-to-pay with Apple Pay or Google Pay.
A short editorial guide written by our senior plumbers. No fluff, no scare tactics; just the signs that mean repair no longer pays, how to match a new suite to your set-out, and how to tell a proper replacement from a rushed one.
Six questions every homeowner should ask
Our team is on the road today. Here’s where they’ve been.
Direct answers to the questions our replacement customers ask most. If yours isn’t here, give us a call; we’ll tell you straight.
Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.
Steven Bahbah Discover the key indicators that your toilet may need replacement, from leaks and age to water-saving advantages. Upgrade your bathroom with confidence.
Steven Bahbah Dropped a ring in the toilet? Follow these 7 simple steps and we’ll help you retrieve your ring from the toilet. Full guide by licensed Sydney plumbers.
Steven Bahbah Does your toilet keep running or trickling after you flush? We have created a guide to help you figure out why and how to stop it!
How can we help?
Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.
