Sewage emergency? We’re on call now
From raw sewage overflows to tree-root-choked mains, our licensed Sydney plumbers locate the blockage with CCTV, clear it fast, and quote any repair upfront before we lift a shovel.
I need services for:
Sewer work is not a sideline for us. We run licensed drainers with truck-mounted jet rodders, self-levelling CCTV cameras and electronic pipe locators every single day; so we find the cause, not just the symptom, and clear it without guesswork or repeat call-outs.
From a raw sewage overflow surging up a Marrickville gully at 2am to a collapsed clay main replaced under a heritage Balmain garden, our crew has jetted, camera-mapped and relined it all. Every blockage is diagnosed on camera before we quote, every excavation or Sydney Water connection is signed off to AS/NZS 3500, and every job ends with a plain-English report and the CCTV footage so you can see exactly what we found and fixed.
Current availability
Latest dispatch estimate
Sewer and drainage is what we do most; tell us whether it’s an overflow, a slow gurgling toilet or a foul smell and we’ll match you to the right crew and a plumber with a jet rodder on board.
Genuine discounts on sewer and drainage work; no fake countdowns, no “call to find out” pricing. Every clear is quoted upfront before the jet rodder comes off the truck.
What to do right now
Raw sewage is a genuine health hazard; it carries E. coli, hepatitis and other pathogens. Work through these steps to protect your household and limit damage, then call us and we’ll dispatch a licensed drainer with a jet rodder the same day.
Track our drainage team across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available plumber with a jet rodder and CCTV camera on board.
A blocked sewer cleared badly comes straight back; and an unlicensed sewer repair can leave you liable to Sydney Water and void your insurance. Here is exactly what shifts when a licensed Sydney drainer handles it instead of a handyman or a rod-and-run operator.
Before
After
No marketing fluff. Every sewer customer gets a thread like this on the day; booked, drainer assigned, ETA, vehicle ID, knock at the door. When it’s an overflow, you always know help is genuinely on its way.
Your drainer’s name, vehicle, and the equipment on board (jet rodder, CCTV) confirmed by SMS within minutes. Not a queue, not a callback.
Once your drainer leaves the depot the ETA SMS auto-refreshes. On a sewage overflow you’re not left wondering if anyone is actually coming.
We text when the drainer is 5 minutes away, including vehicle and plate so you know who’s knocking before you open the door.
Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.
Every sewer and drainage job we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.
Side-by-side with what most homeowners actually get when they pay a $99 “drain special” that quietly balloons on the day; no spin, no fine print. Just what we include as standard, and what tends to be left off elsewhere.
Same upfront pricing whether it is a 2am sewage overflow, a slow recurring blockage, or a full sewer line replacement. Here is exactly what to expect from the first call to the CCTV report.
Which fixtures are affected, whether it’s gurgling, slow or fully overflowing, any smell, and when it started. We use this to load the right gear; jet rodder, camera, locator; onto the truck before we leave.
Booking Recorded
Visit details confirmed
We locate the blockage, clear it with the high-pressure jet rodder, then run the CCTV camera through the pipe so you can see whether it’s roots, grease, a foreign object or a structural fault.
On-site Assessment
Fault checked in context
You get the footage plus a plain-English report and itemised pricing for any repair; a one-off clear, root treatment, relining or excavation. You decide. No upsell, no pressure.
Scope and Price
Confirmed before repair
Most clears are done on the first visit. Repairs are scheduled with a fixed price. We flush and disinfect affected drains, supply any compliance certificate, and email your report before we leave.
Completion Check
Result and records reviewed
Raw sewage overflowing indoors, a health-vulnerable household, or waste surging up the gully. We know what’s genuinely urgent and dispatch the closest drainer with a jet rodder on board.
Urgent Call Logged
Risk details recorded
We talk you through stopping all water use, isolating power near the water, and containing the spread; so by the time we arrive, the health risk and damage are already limited.
Immediate Safety
Next safe step explained
We clear the blockage from the nearest access point to stop the overflow first, then jet the full line and camera it to confirm it’s genuinely clear, not just draining slowly again.
Visit Arranged
Available window confirmed
Affected drains flushed and sanitised, CCTV footage reviewed with you, and a clear plan (root treatment, relining or repair) if the cause is structural so you’re not calling us back next month.
Work Recorded
Outcome explained
Restaurant, strata block, aged-care, factory or retail? We coordinate with building management, grease-trap access, after-hours trading and lift bookings ahead of the works.
Access Details
Entry and parking recorded
Plumbing and drainage licence, $10M public liability, confined-space and SWMS/JSA documents prepared and supplied before we step on site; no chasing.
Responsibility Check
Shared services considered
Reactive clear, a planned jet-and-camera maintenance schedule, and a capital repair option (relining or replacement) presented side by side with expected lifespans.
Fault Located
Evidence guides the repair
After-hours, weekend or staged works available to keep you trading. We handle spoil removal, reinstatement and provide WHS sign-off and a compliance certificate for your records.
Next Step Agreed
Access, scope and price clear
Every sewer and drainage job is covered by our lifetime workmanship warranty, and every relining or pipe repair carries the full manufacturer material warranty. Both are explained in plain English on your invoice. No fine print, no exclusions buried in a PDF.
Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.
These tiles describe what we do; they are not separate booking pages. Tap through to the quick enquiry on this page and tell us what’s going on; we match you to the right service and quote from there.
We work blocked drains and sewers every day across Sydney, from federation terraces in the Inner West with fragile clay pipes to new estates out west. Here is the volume behind the team.
9,000+
Blocked drains cleared since 2010
97.4%
On-time arrival, 30-day average
500+
Sewer lines relined without excavation
92%
Blockages cleared on the first visit
A blocked sewer is stressful, messy and urgent. These are real customers; 2am overflows, recurring root blockages, full line replacements; telling you what the experience was actually like.
Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.
Settle once you’re happy with the work.
Itemised invoice emailed on the spot.
Afterpay & Zip on jobs over $200.
Tap-to-pay with Apple Pay or Google Pay.
A short editorial guide written by our senior drainers. No fluff, no scare tactics; just the checks an experienced homeowner makes to spot a failing sewer before it floods the house.
Six questions every homeowner should ask
Our team is on the road today. Here’s where they’ve been.
Direct answers to the questions our drainage customers ask most. If yours is not here, give us a call; we’ll tell you straight.
Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.
Steven Bahbah Learn the parts of a sewage system, what causes blockages like debris and roots, signs of a clog, and how to clear simple jams with DIY methods. Preventing clogs is ideal, but acting fast when they occur stops overflows and property damage.
Steven Bahbah Confused between pipe relining and replacement and looking for the answer? Don’t worry, we have covered everything in this guide including the benefits and different options of pipe repair techniques.
Steven Bahbah Explore the advantages of pipe relining, a revolutionary trenchless pipe repair method that creates a seamless, durable new pipe within your existing one. Learn how pipe relining works, its expected lifespan, and why it’s a cost-effective, long-lasting solution compared to traditional pipe replacement methods.
How can we help?
Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.
