# Licensed Plumber serving Box Hill

- Published: 2026-07-27
- Last Modified: 2026-07-27
- Source: https://fixedtoday.com.au/western-sydney/box-hill

## Summary

For Box Hill homes, we handle urgent plumbing repairs, blocked drains, leaks, hot water systems, gas work, installations and maintenance.

- Keywords: plumber Box Hill, Box Hill plumber, licensed plumber Box Hill, emergency plumber Box Hill, hot water Box Hill, blocked drains Box Hill, gas fitter Box Hill, general plumber Box Hill, leak detection Box Hill, toilet plumber Box Hill

## Licensed Plumber serving Box Hill

Licensed plumbing in Box Hill

Licensed and insured Sydney plumbers.

Tell us what’s changed with your plumbing problem. Our licensed plumbers inspect the affected plumbing, explain practical repair options and give you the proposed price before you decide.

Call now

1800 349 338

![Sydney harbour skyline](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-skyline.jpg)

### Booking Availability

Choose a suitable booking window

### Clear Repair Scope

Review the work and price first

### Respect for Your Home

Careful setup and a tidy finish

### Written Job Details

Keep the scope and cover together

Blocked drains & leaks

Hot water bookings

Taps, toilets & fixtures

Gas work enquiries

![ASBCA 2024 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2024.png)

![ASBCA 2025 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2025.png)

## What needs plumbing attention in Box Hill?

Share what is happening, where you noticed it and how we can reach that area of your home. Add access notes or useful details so we can assess urgency, prepare for the visit and match the right service.

Not sure what’s wrong? A quick call can clarify the safest next step.

## How our plumbers approach every visit

About Fixed Today

Fixed Today is a family-owned plumbing business serving Sydney since 2011. Our plumbers inspect the fault, explain the practical options and give you the proposed price before you decide. Box Hill is within our service area.

Licensing is the starting point for every plumber we employ. We add regular on-site and off-site training, plus ongoing upskilling that keeps the team current as standards, systems and equipment develop.

Our employment checks also include regular police checks and drug screening. Together, licensing, training and checks define who represents Fixed Today in a customer’s home.

Box Hill NSW 2765 and nearby suburbs

[Meet the team](https://fixedtoday.com.au/about-us)

Since 2011

Family-owned Sydney business

4.9★

From 761 customer reviews

The Hills Shire

Box Hill service area

24/7

Emergency phone line

NSW contractor licence 305428C

$10M public liability cover

Compliance paperwork where required

Availability confirmed when you book

Check plumbing availability in Box Hill

[Emergency plumber line](tel:1800-349-338)

Licensed NSW plumbing business

Box Hill is within our service area

## What do you need help with?

Our Services

Choose the service that best matches the problem. Each option jumps to the relevant details below.

[View all services](https://fixedtoday.com.au/services/plumbing)

- Hot Water Repairs
- Blocked Drains
- Toilet Repairs
- Leak Detection
- Gas Fitting
- Leaking Taps
- General Plumbing
- Bathroom Plumbing

## Help for eight common plumbing problems

Services

We help Box Hill homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

[View all services](https://fixedtoday.com.au/services/plumbing)

### Hot Water Repairs and Replacements

A cold shower, uneven temperatures, discoloured water or a leaking hot water unit can each have a different cause. We assess the hot water unit and its accessible valves, controls and energy connection to work through the practical options.

We then explain whether repair or replacement is practical, what each option involves and the proposed price. You choose what suits the system, your household and your budget.

![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/installing-heat-pump.jpg)

![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/continuous-flow-heater-repair.jpg)

[Book a hot water plumber](https://fixedtoday.com.au/services/hot-water)

Hot water problem investigation, Visible leak and supply checks, Practical repair and replacement choices, System options explained before approval

### Blocked Drain Clearing

A single sluggish drain can have a local obstruction. When several drains gurgle, smell or back up together, the problem may sit further downstream. We inspect the affected drains, available access and accessible pipework. Those checks guide the clearing method and whether a CCTV inspection would be useful.

Once the assessment is complete, we set out the clearing or repair options and price. We wait for your approval before beginning the agreed work.

![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-inspecting-sewer.jpg)

![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/drain-diagnostic-services.jpg)

[Clear a blocked drain](https://fixedtoday.com.au/services/blocked-drains)

Drain symptoms and access assessed, Clearing options based on findings, CCTV inspection if useful, Repair choices for damaged pipework

### Leak Detection and Pipe Repairs

Ceiling marks, damp surfaces, flaking paint or an unusual water bill can point to a concealed leak. We investigate the accessible plumbing and use diagnostic tools where useful, which helps limit any opening of walls, ceilings or floors.

Once the likely area is clearer, we talk through access, repair choices and price. You approve the plumbing work before it begins, and we test it when complete.

![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sewer-line-inspection.jpg)

![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-cutting-pipe.jpg)

[Book a pipe repair](https://fixedtoday.com.au/services/burst-pipes)

Urgent

Visible signs and pipework checks, Likely leak area narrowed down, Access and repair options explained, Completed plumbing repair tested

### Gas Fitting and Repairs

Our licensed gas fitters handle household gas faults, appliance connections, repairs and installations. If you notice a gas smell, leave, avoid electrical switches and flames, and call us from somewhere safe.

We explain the test results, recommended work and proposed price, then wait for your approval before starting the repair. After we complete gas work, we test it and provide any required compliance paperwork at handover.

![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/local-plumbing-contractor.jpg)

![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/inspecting-cooktop-burners.jpg)

[Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter)

Licensed gas fault assessment, Gas line repairs and connections, Gas appliance installation work, Compliance paperwork where required

### General Plumbing Repairs

A running toilet, weak pressure, noisy pipe, leaking fixture or dripping tap may involve different parts of the plumbing. We inspect the affected fixture and accessible pipework, then explain the practical repair or replacement options and proposed price.

We wait for your approval before carrying out the agreed work. The completed repair is tested, and we explain what the test showed.

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-standing-by-ute.jpg)

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-inspecting-basin.jpg)

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/bearded-local-plumber.jpg)

[Book a general plumber](https://fixedtoday.com.au/contact-us)

Leaking fixture and pipe checks, Tap and toilet repair options, Water pressure problems assessed, New fixture installation plumbing

### Toilet Repairs

A toilet that runs, leaks at the base, flushes poorly or blocks repeatedly can involve the cistern, pan, seals, supply or connected drain. We inspect the toilet, accessible connections and connected drainage to work out which repair options are practical.

After the assessment, we outline the repair choices and proposed price. You approve the agreed toilet work before it begins.

![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/professional-plumbing-crew.jpg)

![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-fixing-cistern.jpg)

[Book a toilet repair](https://fixedtoday.com.au/services/blocked-toilet)

Toilet filling and flushing checks, Valve and seal repair options, Base leak and pan resealing, Connected drain assessment

### Leaking Tap and Fixture Repairs

When a tap will not shut off cleanly, feels hard to turn or leaks at the base, more than one part may be responsible. We assess the tap and accessible plumbing, including any signs of water damage around the fixture.

Before starting, we set out the practical options and price for your approval. The completed tap repair is tested, and we talk you through the outcome.

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-petting-dog.jpg)

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/kitchen-drain-clearing.jpg)

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-plumbing-technician.jpg)

[Book a leaking tap repair](https://fixedtoday.com.au/services/leaking-taps)

Tap shut-off and stiffness checks, Washer seal or cartridge replacement, Fixture repair or replacement options, Agreed tap work tested

### Bathroom Plumbing and Renovations

New bathroom fixtures have to work with the existing water and waste connections, room layout and waterproofed areas. We can replace fixtures and complete the plumbing needed for a bathroom renovation.

Before starting, we set out the plumbing work, access requirements and any parts of the project that need your builder or another trade.

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/confident-sydney-plumber.jpg)

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/homeowner-welcoming-plumber.jpg)

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/mounting-rain-head.jpg)

[Discuss bathroom plumbing](https://fixedtoday.com.au/services/bathroom-renovations)

Plumbing for new bathroom fixtures, Water and waste connections updated, Renovation plumbing completed, Builder or trade tasks made clear

## Check the current offers for your booking

Booking costs and offers

On the first visit, we inspect the problem and explain what we find. We outline the proposed repair and fixed price before you decide whether to proceed. Review the current offers below and share your booking details so we can confirm eligibility and any conditions.

### a $0 call-out fee on approved work When You Proceed

Standard plumbing bookings

$0 Call-Out on Approved Work

If you approve the quoted repair, the call-out fee is $0. We inspect the problem first and explain the fixed price before work starts.

![Zero call out coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/zero-call-out-coupon.jpg)

### Book online and save

Online bookings

Save $55*

The advertised $55 saving is available for eligible plumbing jobs booked through our website. We confirm the offer and any conditions with your booking.

![Book online and save coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/book-online-and-save-coupon.jpg)

### Seniors and pensioner discount

Seniors and pensioners

10% Off

Eligible seniors and pensioners receive 10% off standard plumbing work. Mention the offer when booking so we can confirm that the discount applies.

![Senior discount coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/senior-discount-coupon.jpg)

## Your *fixed repair price before approval*

Before we even lift a tool

Once the assessment is complete, we talk you through the proposed work and its inclusions. The proposed price covers the agreed repair, parts, labour and access. We also explain any after-hours surcharge that applies to the booking. You decide whether to approve the work.

![Plumber under kitchen sink fixing plumbing](https://cdn.fixedtoday.com.au/uploads/2022/08/plumber-under-kitchen-sink-fixing-plumbing.jpg)

Assessment and access requirements, Agreed parts and labour, Any applicable after-hours surcharge explained

## Your Box Hill plumbing job, start to finish

How It Works

Your visit follows a clear order: details first, then an on-site assessment of the plumbing fault. We explain the work and price, wait for your approval, complete the repair, test it and finish with handover.

If the agreed work changes, we stop, explain why and give you a revised price before asking for approval to continue.

Tell us what’s wrong and where you are

Describe the affected fixture, when the problem began and any visible damage. Flag flooding, sewage or a gas smell clearly when you call.

We assess the fault

Our plumber assesses the fault in context, including accessible connections and related fixtures. We make further testing or access clear when the first checks cannot narrow down the likely source.

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

We test and complete the handover

At handover, we explain the completed work and how it was tested, then leave the area tidy. We also provide your invoice, warranty details and any required compliance documents.

Emergency call and priority check

A burst pipe, overflow or gas smell can be stressful. Tell us what is happening so we can check current availability and explain a safe next step.

Keep clear while waiting for help

Do not enter an area affected by sewage, flooding or an electrical hazard. For a gas smell, move outside, avoid switches and flames, and call us from a safe place. Use emergency services when danger is immediate.

Control the immediate risk

Where practical, we control the immediate plumbing risk first. We then explain the proposed permanent repair and price and wait for approval before continuing.

Test and explain the repair

At handover, we explain what was completed, how we tested it and whether any follow-up is needed. We provide the invoice and any required compliance documents.

Share the building access details

If access involves a loading zone, stairs, a lift, security entry or collected keys, share those details before the visit.

Check who controls the affected service

If shared pipework may be involved, check whether an owner, agent or building manager needs to arrange access or approve the work.

Inspect the fault in context

Our plumber checks the fault, nearby connections and accessible shared services. We then explain whether the practical next step sits within private or shared pipework.

Agree on the practical next step

Before starting, we explain the proposed repair, access requirements and price. We wait for approval from you or the authorised party responsible for the work.

## Get a *Free Quote* Now

Fast response. Licensed plumbers. No obligation.

Request Call Back

## Trace the likely source before repair

Before vs After

A ceiling stain may come from a pipe, fitting, seal or waterproofed surface. We investigate the likely moisture path, explain the appropriate plumbing work and price, then test the completed plumbing repair.

Before

A visible stain with no confirmed source

After

Source known, plumbing repair tested

![Licensed Fixed Today plumber giving a thumbs up](https://cdn.fixedtoday.com.au/uploads/2026/06/plumber-before-after-300x480.png)

## What customers say about the service

Customer Reviews

Read the customer comments for examples of communication, how options were explained and care taken during the work. The written detail is more useful than relying on the star rating alone.

[Read all reviews](https://fixedtoday.com.au/feedback)

## What has changed with your plumbing?

Start with the symptom

Choose the symptom closest to what is happening at home. We use that information to prepare, then inspect the affected plumbing on site before proposing any work.

Start with what you have noticed

Similar symptoms can have different causes

Grease buildup, roots and pipe damage can each slow or block a household drain. Damp surfaces may come from pipework, fixtures, seals or waterproofing; hot water problems may involve valves, controls or the energy supply. We check private pipework and explain when Sydney Water may need to investigate its public wastewater network.

Recent Fixed Today jobs across Sydney

[See recent Sydney plumbing work](https://fixedtoday.com.au/contact-us)

Gas service work

Bondi Junction

[https://fixedtoday.com.au/services/gas-fitter](https://fixedtoday.com.au/services/gas-fitter)

Water leak service work

Bondi Junction

[https://fixedtoday.com.au/services/leak-detection](https://fixedtoday.com.au/services/leak-detection)

Hot water service work

Bondi Junction

[https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water)

## Help us prepare for your visit

Before the visit

Tell us what changed and where, whether **flooding or sewage is present**, and separately whether you suspect a gas leak. Safe photos, access details and the best contact help us prepare. The plumber still assesses the fault on site.

[View our booking terms](https://fixedtoday.com.au/knowledge-base/response-time)

### What changed and where

Note the affected fixture, the first sign of trouble and whether the fault is changing.

### Immediate risks

Flag escaping water, sewage or worsening damage. Mention any gas smell as a separate safety issue.

### Useful photos

Photos of the fixture and nearby damage can help, but take them only when the area is safe.

### Hot water details

The hot water system make, model, energy source and a safely readable error code help us prepare.

### Contact person

Share the day-of contact and any parking, entry, key or building-access details we should know.

### Booking reference

Keep the booking reference handy if you contact us about an existing appointment.

Fault details

What changed and where

Photos

Fixture or visible damage

System label

Make, model or error code

Access note

Only what affects the visit

## Estimate plumbing travel time to Box Hill

Travel estimate

Our Box Hill travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Enter the service address

Enter your Box Hill street or a nearby suburb to view the estimate.

Check travel estimate

Markers represent approximate service zones.

Actual timing can change with current bookings, traffic and urgent work. Confirm the booking window, expected arrival and update method when arranging the visit.

## Licensed plumber vs. unlicensed worker

Why licensing matters

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

Unlicensed worker

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

How to verify a licence

Our NSW Plumbing Licence

236784C

Fixed Today Plumbing Pty Ltd

[Verify on NSW Fair Trading](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence)

Work is insured and meets the National Plumbing Code

Compliance Certificate issued for every job

Home insurance and warranty stay valid

Statutory warranty backed by NSW Fair Trading

Clear path to dispute resolution if needed

Work may breach the NSW Plumbing and Drainage Act

No Compliance Certificate: issues at resale

Home insurance claims commonly denied

No statutory warranty on the work performed

Limited recourse: Fair Trading cannot assist

### Open the Fair Trading check

Use the official NSW Service licence lookup, it’s free and instant.

### Enter the licence number

Ask any tradesperson for their plumbing licence number before they start.

### Match name and class

Confirm the licence is current and held in the trading name on your quote.

## Licence, insurance, history and customer feedback

Experience and credentials

Use the figures below to check the business behind the plumbing work. They cover our operating history, credentials, service-area coverage and customer reviews.

Licensed and insured Sydney plumbing business

Box Hill is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

The Hills Shire area

Box Hill service area

Box Hill sits within the The Hills Shire area and our Sydney plumbing service area.

4.9★

From 761 customer reviews

Based on our 4.9-star average across 761 customer reviews.

## Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

Subscribe

We respect your privacy. Unsubscribe any time.

![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-panorama.jpg)

![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/06/plumbing-newsletter-pose.png)

## Your warranty and job records stay together

Customer protection

The workmanship on every completed job is backed by our lifetime guarantee. Any products we supply also come with their manufacturer warranty. Your job history, invoices and warranty details stay together in the online customer portal, ready whenever you need them.

![Licensed Fixed Today plumber at work](https://cdn.fixedtoday.com.au/uploads/2026/06/sydney-plumber-posing-380x634.jpg)

![Completed plumbing repair in a home](https://cdn.fixedtoday.com.au/uploads/2023/01/plumber-inspecting-tap-and-fittings.jpg)

Workmanship guarantee

On completed workmanship

### Workmanship guarantee

We stand behind the work completed by our plumbers with a lifetime workmanship guarantee.

### Your job record

Your invoice and job record show what was completed, giving you a clear reference for future servicing or warranty support.

### Online customer portal

Choose Customer Login from the main menu to view your job history, invoices and warranty details whenever you need them.

### Warranty details

Products we supply come with their manufacturer warranty. We record the product and warranty details with your job for easy future reference.

### Warranty help

If you need help later, your portal keeps the job, invoice and warranty information together so our team can quickly understand the history.

### Testing before handover

Before we finish, we test the repair, explain what was completed and show you anything worth monitoring or maintaining.

![Reece logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/reece-logo.svg)

![Sydney Water logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/sydney-water-logo.svg)

## What happens at plumbing handover

Scope and inclusions

Before we leave, we explain the work completed, how we tested it and whether any follow-up is needed. You receive the invoice and any required compliance documents. If the repair was temporary, we record the practical next step.

Work summary and test result explained, Invoice and any required compliance documents provided, Any practical follow-up made clear

## Request a *Free Quote* Today

Get in Touch

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Get a Free Quote

Your information is safe. We never spam.

![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp)

Phone

1800 349 338

[Phone](tel:1800-349-338)

Email

info@fixedtoday.com.au

[Email](mailto:info@fixedtoday.com.au)

Opening Hours

Mon to Fri 7am to 5pm, 24/7 Emergency

Service Area

All of Sydney, NSW

## Practical checks when plumbing trouble appears

Homeowner’s Handbook

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Warning signs worth noticing

What a proper quote should include

Information that helps us prepare

How to verify a NSW plumbing licence

Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

[Open the Service NSW check](https://www.service.nsw.gov.au/transaction/check-a-builder-or-tradesperson-licence)

### Changes that can signal a hidden leak

Hidden leaks can show up as unexplained water use, damp surfaces, peeling paint or the sound of moving water. Record where you notice the change and how quickly it develops.

Report leaks in roads, parks or footpaths to Sydney Water. For a leak between the water meter and the building, arrange a licensed plumber. Contact Sydney Water when the fault is near the meter or property boundary, as responsibility can vary.

### Leave the area if you smell gas

Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call emergency services if there is immediate danger. From somewhere safe, call us to discuss the fault.

Call us from somewhere safe and describe what is happening. We check current availability and explain the safest practical next step.

### Recurring drain trouble needs investigating

A drain that repeatedly slows or overflows may involve a deeper restriction or damaged pipework. Keep the overflowing fixture out of use, skip drain chemicals and arrange an assessment.

If available, have the sewer service diagram ready. It can help the plumber locate private wastewater pipes, access points and the likely route of the blockage.

### Check a damp mark before repairing the surface

Damp plaster or a ceiling mark below a bathroom can involve pipework, fixtures, seals or waterproofing. Do not cover it and assume the problem is gone; arrange an inspection before repairing the finish.

We investigate the likely moisture source and explain whether plumbing work or another trade is the practical next step.

### Private drains, stormwater and wastewater responsibilities

Your council manages public stormwater assets. Property owners are generally responsible for private drainage to its legal discharge point, while Sydney Water manages the public wastewater network.

Tell us where the overflow appears and whether it happens during water use or rain. We can inspect private plumbing and explain whether the signs point towards stormwater or wastewater.

Business details and relevant NSW licence

Proposed repair scope and fixed price

Recommended clearing or repair method

Evidence needed for a recurring blockage

Inclusions, exclusions and any follow-up

Written workmanship guarantee and manufacturer warranty details

What should I tell you about the fault?

Describe what changed, which fixture or area is affected and when the problem began. Mention active water, sewage, gas smells, loss of hot water or any damage that is getting worse.

Which photos are useful?

Useful photos show the affected fixture, its surroundings and any damage. Include the hot water unit label when relevant, but take photos only from a safe position.

Which access details should I share?

Tell us about parking limits, gates, stairs, lifts, rear lanes and building-entry rules, plus where the fixture is located. Renters and apartment residents should also share the relevant building contact and key arrangements.

Could Sydney Water be responsible for this problem?

Wastewater appearing in a public place, or signs of a suspected fault in Sydney Water’s public wastewater network, should be reported to Sydney Water. Contact us to inspect accessible private pipework and explain what our inspection indicates.

Will a temporary repair need more work later?

Ask whether the visit completed the permanent repair or only stabilised the immediate fault. The written scope should identify remaining work, required parts, access needs and any return visit. Keep it with the invoice.

Which hot water system details should I share?

Share the energy type, unit location, make, model and any error code you can read safely. Photos of the unit and label help us prepare for the visit. The plumber still inspects the system on site to identify the likely cause and explain practical next steps.

Licensed and insured plumbing business

Box Hill is within our service area

Confirm booking and timing update details

Written workmanship and applicable product warranty details

## Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Live

[Book us today](https://fixedtoday.com.au/contact-us)

## Recent jobs across Sydney

Live from the field

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

Live

[Book a licensed local plumber](https://fixedtoday.com.au/contact-us)

## Stay ahead of plumbing problems

Maintenance Plans

A simple membership that pays for itself. Annual inspections, priority scheduling, and member-only rates on every job, written in plain English.

Member rates apply to standard residential plumbing work. After-hours waiver excludes parts and major works.

[Read the full plan terms](https://fixedtoday.com.au/maintenance-plan-terms)

### Essentials

For renters and small homes that want peace of mind.

$19

/month

$228/year, billed monthly, no lock-in

[Join Essentials](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

1 annual whole-home plumbing inspection

Priority scheduling within 48 hours

10% off all standard repairs

Free water-saving check-up

### Home

Our most popular plan for owner-occupied homes.

$29

/month

$348/year, billed monthly, no lock-in

Most popular

[Join Home](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

2 annual inspections (plumbing + hot water)

Same-day priority scheduling

15% off all standard repairs

$0 after-hours call-out fee

Free annual hot water flush

### Commercial

For shops, cafes, and small commercial sites.

$79

/month

$948/year, billed monthly, no lock-in

[Talk to us](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

Quarterly compliance inspections

Same-day priority scheduling

20% off all standard repairs

$0 after-hours call-out fee

Annual backflow testing included

Lifetime labour warranty

Cancel any time after 12 months

48-hour priority response

## Why recurring plumbing faults keep returning

When the problem keeps coming back

A recurring fault needs context as well as another look at the latest symptom. We review when it happens, which fixtures are involved and what has already been repaired before proposing further tests.

Common repeat plumbing issues

Is it private pipework or Sydney Water’s public wastewater network?

A wastewater backup during fixture use may involve private pipework, so contact us for an inspection. Wastewater in a public place, or signs of a suspected public-network fault, should be reported to Sydney Water.

More recent plumbing work across Sydney

[View more Sydney plumbing work](https://fixedtoday.com.au/contact-us)

Hot water service work

Randwick

[https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water)

Toilet service work

Coogee

[https://fixedtoday.com.au/services/plumbing](https://fixedtoday.com.au/services/plumbing)

Drain service work

Randwick

[https://fixedtoday.com.au/services/blocked-drains](https://fixedtoday.com.au/services/blocked-drains)

## Pay how you like, only when the job is done

Payment options

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept

Interest-free split payments via Afterpay & Zip on jobs over $200.

[Book a plumber](https://fixedtoday.com.au/contact-us)

### Pay on completion

Settle once you’re happy with the work.

### Tax invoice supplied

Itemised invoice emailed on the spot.

### Split payments

Afterpay & Zip on jobs over $200.

### Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

## Real plumbers from your suburb, not a distant call centre

In the neighbourhood

Since 2008 we’ve sponsored teams, donated labour to community groups, and shown up for the suburbs we serve.

Sydney

2008

[See all community partners](https://fixedtoday.com.au/about/community)

Marrickville U10s sponsor

Marrickville

Camdenville PS fundraiser

Newtown

Storm response volunteers

Earlwood

$5k to Westmead Children’s

Westmead

City2Surf charity team

Bondi

- Inner West Food Bank
- Marrickville Junior Rugby
- Camdenville Public School P&C
- Westmead Children’s Hospital

## Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

[Don’t see your brand? Contact us](https://fixedtoday.com.au/contact-us)

### Rinnai

![Rinnai](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rinnai-logo.svg)

[Rinnai](https://fixedtoday.com.au/services/hot-water)

### Rheem

![Rheem](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rheem-logo.svg)

[Rheem](https://fixedtoday.com.au/services/hot-water)

### Dux

![Dux](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/dux-logo.svg)

[Dux](https://fixedtoday.com.au/services/hot-water)

### Thermann

![Thermann](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/thermann-logo.svg)

### AquaMax

![AquaMax](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/aquamax-logo.svg)

### Vulcan

![Vulcan](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/vulcan-logo.svg)

- Fully Licensed Sydney Plumbers

### NSW Government

![NSW Government](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/nsw-government-logo.svg)

- WaterMark Certified
- Australian Standards Compliant
- Licensed & Insured
- Industry Certified

## Read what customers say about the service

Customer reviews

Read the customer comments and look for useful detail about the first call, updates during the job and care for the home. Use the examples that matter to your decision.

![Fixed today team photo 8](https://cdn.fixedtoday.com.au/uploads/2022/03/fixed-today-team-photo-8.jpg)

## Browse the suburbs our plumbers cover

Service areas by region

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

[See every service area](https://fixedtoday.com.au/)

## What Box Hill homeowners ask about plumbing

FAQs

Find practical answers about urgent faults, pricing, licensing and household plumbing work in Box Hill.

### When can your plumbers visit Box Hill?

Call us to check the current Box Hill booking window. Availability depends on the current schedule, traffic, urgent work and access at the address. We confirm an available window and how we will update you when arranging the visit.

### Which plumbing problems need urgent help?

Active flooding, sewage overflow, a suspected gas leak, a burst pipe or loss of an essential water service can need urgent help. Tell us what is happening and whether people or property are at risk. Keep clear of the hazard and leave any area where gas is suspected.

[Contact the emergency team](https://fixedtoday.com.au/contact-us)

### How do you assess a hot water fault?

We check the hot water unit, valves, controls, visible leaks and the accessible energy supply. We explain the practical repair and replacement options, their price and what each involves, then leave the choice with you. We provide any required compliance documents after completed work.

[Book a hot water plumber](https://fixedtoday.com.au/services/hot-water)

### What does a plumbing visit in Box Hill cost?

We assess the fault and access, then give you a fixed repair price before paid work begins. If you approve the quoted work, the call-out fee is $0. We explain any after-hours surcharge before confirming an after-hours booking.

### Are your plumbers licensed, and is Fixed Today insured?

Yes. We only hire licensed plumbers, with regular on-site and off-site training, ongoing upskilling, police checks and drug screening. Our NSW contractor licence is 305428C, and we carry $10 million public liability insurance.

[About Fixed Today](https://fixedtoday.com.au/about-us)

### My leak or blockage keeps returning; can you investigate why it happens?

We look beyond the latest symptom when a leak or blockage keeps returning. CCTV inspection, leak detection or a water-meter check may help investigate the pattern. We explain whether clearing, repair, replacement or a utility referral is practical before you approve any work.

[Book a diagnosis](https://fixedtoday.com.au/services/blocked-drains)

### Which general plumbing repairs do you handle?

We handle everyday plumbing repairs, including dripping taps, running toilets, low pressure, noisy pipes and leaking fixtures, plus fixture installations. After assessing the affected plumbing, we explain the practical options and proposed price before any paid work begins.

[Book a general plumber](https://fixedtoday.com.au/contact-us)

### Do your licensed gas fitters work in homes?

Yes. Our licensed gas fitters handle suspected leaks, appliance connections, repairs and installations. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe. After completed work, we provide any required compliance documents.

[Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter)

## Need a plumber in Sydney? *We’re Ready.*

Book Online

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

Request Free Quote

We respect your privacy. No spam, ever.

![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp)

Call Us

1800 349 338

[Call Us](tel:1800-349-338)

Hours

Mon to Fri 7am to 5pm, 24/7 Emergency

Coverage

All of Sydney, NSW
