# Licensed Plumber serving Waterfall

- Published: 2026-08-02
- Last Modified: 2026-08-02
- Source: https://fixedtoday.com.au/sutherland-shire/waterfall

## Summary

For Waterfall homes, Fixed Today handles urgent plumbing repairs, blocked drains, hot-water faults, leaking pipes, gas fitting, maintenance and new installations.

- Keywords: plumber Waterfall, Waterfall plumber, licensed plumber Waterfall, emergency plumber Waterfall, hot water Waterfall, blocked drains Waterfall, gas fitter Waterfall, general plumber Waterfall, leak detection Waterfall, toilet plumber Waterfall

## Licensed Plumber serving Waterfall

Licensed plumbing in Waterfall

Licensed and insured Sydney plumbers.

Has your plumbing problem changed? Tell us what you noticed. We listen and inspect, then explain the repair choices and their prices so you can decide whether to proceed.

Call now

1800 349 338

![Sydney harbour skyline](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-skyline.jpg)

### Booking Availability

Choose a suitable booking window

### Clear Repair Scope

Review the work and price first

### Respect for Your Home

Careful setup and a tidy finish

### Written job records

Keep the scope and warranty details together

Blocked drains & leaks

Hot water bookings

Taps, toilets & fixtures

Gas work enquiries

![ASBCA 2024 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2024.png)

![ASBCA 2025 award](https://cdn.fixedtoday.com.au/uploads/2026/07/asbca-2025.png)

## Which Waterfall fault needs attention?

Describe the change inside your home, where it appears and any entry constraints. That information helps us judge urgency and offer an appropriate booking window.

Not sure what’s wrong? A quick call can clarify the safest next step.

## What prepares our plumbers for each home

About Fixed Today

Fixed Today is family owned; since 2011, we have served Sydney homeowners. Waterfall sits separately within our service area. We inspect the reported plumbing, explain what the findings indicate, then present practical repair options and their prices before asking for your approval.

Practical technique and customer communication are reinforced through regular on-site and off-site training, backed by ongoing upskilling. We also maintain regular police checks and drug screening as employment standards across the team.

At a customer's home, this preparation shows in how we discuss access, shield nearby finishes and explain progress without jargon. When approved work is done, we test it, tidy the workspace and cover the outcome and useful follow-up during handover.

Waterfall NSW 2233 and nearby suburbs

[Meet the team](https://fixedtoday.com.au/about-us)

Since 2011

Family-owned Sydney business

4.9★

From 761 customer reviews

Sutherland Shire service region

Waterfall service area

24/7

Emergency phone line

NSW contractor licence 305428C

$10M public liability cover

Compliance paperwork where required

Availability confirmed when you book

Choose a Waterfall visit time

[Emergency plumber line](tel:1800-349-338)

Licensed NSW plumbing business

Waterfall is within our service area

## What do you need help with?

Our Services

Choose the service that best matches the problem. Each option jumps to the relevant details below.

[View all services](https://fixedtoday.com.au/services/plumbing)

- Hot Water Repairs
- Blocked Drains
- Toilet Repairs
- Leak Detection
- Gas Fitting
- Leaking Taps
- General Plumbing
- Bathroom Plumbing

## Plumbing support organised by symptom

Services

We help Waterfall homeowners with general plumbing, hot water, blocked drains, leaks, gas work and urgent faults. Tell us what stopped working and where it appeared. Keep clear of flooding or sewage; if gas may be present, leave the area, avoid switches and flames, then call us from somewhere safe.

[View all services](https://fixedtoday.com.au/services/plumbing)

### Hot Water Repairs and Replacements

We investigate hot water faults by checking the unit, accessible connections, valves, controls and its gas or electrical supply against the reported symptoms. This gives us evidence to work from.

We then discuss repair and replacement options, household needs, expected disruption, inclusions and each price. Nothing is selected for you; after comparing the proposals, you decide whether any work goes ahead.

![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/installing-heat-pump.jpg)

![Hot Water Repairs and Replacements](https://cdn.fixedtoday.com.au/uploads/2026/07/continuous-flow-heater-repair.jpg)

[Book a hot water plumber](https://fixedtoday.com.au/services/hot-water)

Hot water fault assessment, Temperature and pressure checks, Repair and replacement options, System advice for your household

### Blocked Drain Clearing

Is one drain slowing, or are several outlets gurgling, smelling or backing up? We record the pattern, check reachable pipes and confirm which access points can be used.

That inspection supports a suitable clearing proposal and whether CCTV may add worthwhile evidence. You receive the intended method, inclusions and price to consider before giving approval.

![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-inspecting-sewer.jpg)

![Blocked Drain Clearing](https://cdn.fixedtoday.com.au/uploads/2026/07/drain-diagnostic-services.jpg)

[Clear a blocked drain](https://fixedtoday.com.au/services/blocked-drains)

Drain symptoms and access assessed, Clearing options based on findings, CCTV inspection if useful, Repair choices for damaged pipework

### Leak Detection and Pipe Repairs

Meter movement, spreading moisture, stained plaster or lifting paint can signal a concealed leak. We compare their locations and test where useful to narrow the likely source and access.

Our licensed plumbers then explain the evidence, repair proposal, access requirements and price. Work proceeds only if you approve it.

![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sewer-line-inspection.jpg)

![Leak Detection and Pipe Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-cutting-pipe.jpg)

[Book a pipe repair](https://fixedtoday.com.au/services/burst-pipes)

Urgent

Visible signs and pipework checks, Likely leak area narrowed down, Access and repair options explained, Completed plumbing repair tested

### Gas Fitting and Repairs

Our licensed gas fitters examine the relevant installation and explain what their checks indicate. If gas may be present at the property, leave the area, avoid operating switches and flames, then call us from somewhere safe.

We outline the gas work proposed and its price, then wait for approval. After the approved gas work is completed and tested, we promptly provide any required compliance documents.

![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/local-plumbing-contractor.jpg)

![Gas Fitting and Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/inspecting-cooktop-burners.jpg)

[Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter)

Suspected gas leak testing, Gas supply and appliance checks, Connection and repair options, Any required compliance documents

### General Plumbing Repairs

Changes such as a leaking fitting, low pressure, pipe noise or a toilet that keeps running direct us to the affected plumbing. We examine reachable parts, visible joins and accessible pipes.

The findings shape the repair we propose and its price. Once you approve that work, we complete it, test the finished repair and talk you through the result.

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumbers-standing-by-ute.jpg)

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-inspecting-basin.jpg)

![General Plumbing Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/bearded-local-plumber.jpg)

[Book a general plumber](https://fixedtoday.com.au/contact-us)

Tap and toilet fault checks, Water pressure and pipe noise assessment, Fixture repair and replacement options, Maintenance advice where useful

### Toilet Repairs

A toilet that runs, leaks underneath, flushes weakly or blocks repeatedly gives us several points to check. We inspect the cistern, pan, seals, supply, drain connection and nearby damage.

Those checks indicate which adjustment, reseal, part replacement or drain work we should propose. We give you that scope and price, then await approval.

![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/professional-plumbing-crew.jpg)

![Toilet Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-fixing-cistern.jpg)

[Book a toilet repair](https://fixedtoday.com.au/services/blocked-toilet)

Toilet leak and flush assessment, Cistern parts checked and replaced, Pan seals repaired where needed, Repeated blockages investigated

### Leaking Tap and Fixture Repairs

Stiff movement, dripping or leaks around a tap direct our inspection to the fixture, reachable connections and surrounding damage. What we observe may point to a likely washer, cartridge or seal fault, or make replacement worth discussing.

We describe repair and replacement choices with their prices so you can choose. We complete and test only the tap work you approve.

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/plumber-petting-dog.jpg)

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/kitchen-drain-clearing.jpg)

![Leaking Tap and Fixture Repairs](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-plumbing-technician.jpg)

[Book a leaking tap repair](https://fixedtoday.com.au/services/leaking-taps)

Dripping and stiff tap assessment, Tap washer and cartridge repairs, Fixture and connection checks, Completed repair tested

### Bathroom Plumbing and Renovations

For a bathroom change, we check the fixture plus accessible water supply and waste pipes involved. Before approval, we explain the plumbing task, access needs and price.

A builder or appropriately licensed trade handles separate waterproofing, electrical, structural and finishing work. We keep those tasks outside our plumbing proposal.

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/confident-sydney-plumber.jpg)

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/homeowner-welcoming-plumber.jpg)

![Bathroom Plumbing and Renovations](https://cdn.fixedtoday.com.au/uploads/2026/07/mounting-rain-head.jpg)

[Discuss bathroom plumbing](https://fixedtoday.com.au/services/bathroom-renovations)

Bathroom fixture replacement plumbing, Water and waste connection changes, Plumbing for bathroom renovations, Separate trade work identified upfront

## See our current offers before you book

Booking costs and offers

We start by inspecting the fault and talking you through the findings. Before paid repair work begins, we explain the proposed scope and fixed price for your approval. Check the offers below and provide your booking details so we can confirm which offer and conditions apply.

### For eligible standard bookings

Standard plumbing bookings

$0 Call-Out Fee

For eligible standard bookings, the call-out fee is $0. We inspect the problem first and explain the proposed repair and fixed price before work starts.

![Zero call out coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/zero-call-out-coupon.jpg)

### Book online and save

Online bookings

Save $55*

Book an eligible plumbing job online to receive the advertised $55 saving. We confirm whether the offer and any conditions apply when arranging your booking.

![Book online and save coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/book-online-and-save-coupon.jpg)

### Seniors and pensioner discount

Seniors and pensioners

10% Off

A 10% discount on standard plumbing work is available to eligible seniors and pensioners. Mention it when booking so we can confirm the offer.

![Senior discount coupon](https://cdn.fixedtoday.com.au/uploads/2026/06/senior-discount-coupon.jpg)

## Proposed *scope and fixed price first*

Before we even lift a tool

First we inspect the problem and define the repair proposed, its inclusions and fixed price. Where an after-hours surcharge applies, we itemise it separately before requesting approval.

![Plumber under kitchen sink fixing plumbing](https://cdn.fixedtoday.com.au/uploads/2022/08/plumber-under-kitchen-sink-fixing-plumbing.jpg)

Fault assessed before options, Proposed scope and fixed price paired, Applicable after-hours surcharge itemised

## Waterfall plumbing from enquiry to handover

How It Works

For a plumbing enquiry, we assess the fault, outline the proposed scope and price, then pause for approval. We finish the agreed repair, test it and explain the outcome at handover.

We do not continue with changed work without approval. We explain what changed and confirm the revised price first.

Tell us what’s wrong and where you are

Tell us what changed at the fixture and any visible damage. Report flooding or sewage first, and suspected gas from somewhere safe.

We assess the fault

At the visit, we inspect the plumbing and accessible joins. Our observations guide repair options, while hidden faults may require added testing or access.

Review the repair and price

We explain the proposed repair, inclusions and price before approval. If the work changes, we explain why, give a revised price and wait for approval.

We test and complete the handover

After testing, we restore the workspace and discuss the outcome. We hand over your invoice, relevant warranty details and compliance documents where required.

Emergency call and priority check

From a safe location, describe what is happening. We check current availability, then outline a suitable next step for plumbing work our service covers.

Keep clear while waiting for help

Avoid floods and sewage; if gas is suspected, leave the area, avoid switches and flames; call us once safe; ring emergency services when danger is immediate.

Control the immediate risk

Where practical, we control the immediate hazard and explain the permanent repair proposed with its price. We wait for approval before continuing.

Test and explain the repair

Before finishing, we explain the completed work and how it was tested. We provide the invoice, any required compliance documents and explain any follow-up.

Share the building access details

Beforehand, share parking limits, loading access, stairs or lifts, gate and key details, entry points and any building rules affecting the visit.

Check who controls the affected service

For shared entry or pipework, tell us which owner, agent or manager is authorised to arrange access and approve the proposed repair.

Inspect the fault in context

The findings help us explain whether private plumbing, shared pipework or both may be involved in the proposed repair, its price and approval.

Agree on the practical next step

First we outline the repair proposed, access arrangements and total price. We wait for customer or authorised representative approval before starting any work.

## Get a *Free Quote* Now

Fast response. Licensed plumbers. No obligation.

Request Call Back

## Moisture assessment guides the proposed repair

Before vs After

A stained ceiling may involve plumbing or waterproofing. Our checks trace the likely moisture source so we can explain the appropriate plumbing repair or next trade. After approval, we complete and test only the plumbing work agreed with you.

Before

The moisture source is still unclear

After

Likely source explained, plumbing repair tested

![Licensed Fixed Today plumber giving a thumbs up](https://cdn.fixedtoday.com.au/uploads/2026/06/plumber-before-after-300x480.png)

## Customer stories from plumbing visits

Customer Reviews

Look beyond the star rating and read the customer comments for useful detail about communication, the work and care for the home. Focus on the examples that matter to your decision.

[Read all reviews](https://fixedtoday.com.au/feedback)

## Plumbing changes around your home worth reporting

Start with the symptom

Note slow drains, loss of hot water, leaking fittings or a fixture that will not stop running. Our inspection helps identify likely causes and repair options before we present proposed work and price for your approval.

Signs worth noting first

Similar plumbing symptoms can have different causes

A slow drain can result when grease, roots or damaged pipework restrict flow. Damp can follow leaking fittings or failed seals, while hot-water trouble may involve valves, controls or supply. Using our private pipework findings, we explain when Sydney Water may need to investigate its public wastewater network.

Recent Fixed Today jobs across Sydney

[See recent Sydney plumbing work](https://fixedtoday.com.au/contact-us)

Gas service work

Bondi Junction

[https://fixedtoday.com.au/services/gas-fitter](https://fixedtoday.com.au/services/gas-fitter)

Water leak service work

Bondi Junction

[https://fixedtoday.com.au/services/leak-detection](https://fixedtoday.com.au/services/leak-detection)

Hot water service work

Bondi Junction

[https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water)

## Help us prepare for your visit

Before the visit

Describe **the symptom, its place and start time**. List flooding or sewage first, report suspected gas separately from safety, and add safe photos, access notes and your best contact. We use this to assess urgency and prepare; the plumber still inspects the fault on site.

[View our booking terms](https://fixedtoday.com.au/knowledge-base/response-time)

### What changed and where

Identify the affected fixture, describe its new behaviour and note when it appeared.

### Immediate risks

Report flooding and sewage first; mention gas odours only after moving to safety.

### Useful photos

From outside the hazardous area, take clear photos of any visible damage.

### Hot water details

From a safe spot, take one image showing the hot-water unit's make, model and fault code.

### Contact person

Provide your best contact number and explain any gate, key or access arrangements.

### Booking reference

Keep the booking reference handy if you contact us about an existing appointment.

Fault details

What changed and where

Photos

Fixture or visible damage

System label

Make, model or error code

Access note

Only what affects the visit

## Estimate plumbing travel time to Waterfall

Travel estimate

Our Waterfall travel tool gives an approximate drive time to the address entered. It estimates travel only, not appointment availability or the actual arrival time.

Enter the service address

Enter your Waterfall street or a nearby suburb to view the estimate.

Check travel estimate

Markers represent approximate service zones.

Actual timing can change with current bookings, traffic and urgent work. Confirm the booking window, expected arrival and update method when arranging the visit.

## Licensed plumber vs. unlicensed worker

Why licensing matters

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

Unlicensed worker

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

How to verify a licence

Our NSW Plumbing Licence

236784C

Fixed Today Plumbing Pty Ltd

[Verify on NSW Fair Trading](https://www.service.nsw.gov.au/transaction/check-tradesperson-or-contractor-licence)

Work is insured and meets the National Plumbing Code

Compliance Certificate issued for every job

Home insurance and warranty stay valid

Statutory warranty backed by NSW Fair Trading

Clear path to dispute resolution if needed

Work may breach the NSW Plumbing and Drainage Act

No Compliance Certificate: issues at resale

Home insurance claims commonly denied

No statutory warranty on the work performed

Limited recourse: Fair Trading cannot assist

### Open the Fair Trading check

Use the official NSW Service licence lookup, it’s free and instant.

### Enter the licence number

Ask any tradesperson for their plumbing licence number before they start.

### Match name and class

Confirm the licence is current and held in the trading name on your quote.

## Our 2011 start, credentials and Sydney reviews

Experience and credentials

Before choosing a plumber, it helps to check the business behind the booking. The figures below cover our operating history, licence and insurance, service area and customer reviews.

Licensed and insured Sydney plumbing business

Waterfall is within our service area

Since 2011

Family-owned Sydney business

24/7

Emergency phone line

Sutherland Shire service region

Waterfall service area

Waterfall is within our Sutherland Shire service region. Availability depends on the address and requested service.

4.9★

From 761 customer reviews

Our customer reviews currently average 4.9 stars across 761 reviews.

## Get plumbing tips and service updates

We send seasonal maintenance reminders, practical plumbing guides and occasional booking offers. Every email includes an unsubscribe option.

Subscribe

We respect your privacy. Unsubscribe any time.

![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/07/sydney-harbour-panorama.jpg)

![Fixed Today plumber holding a wrench](https://cdn.fixedtoday.com.au/uploads/2026/06/plumbing-newsletter-pose.png)

## Your warranty and job records stay together

Customer protection

Our lifetime workmanship guarantee covers completed workmanship. We record any applicable manufacturer warranty details with your job. You can view your job history, invoices and warranty details through Customer Login in the online customer portal.

![Licensed Fixed Today plumber at work](https://cdn.fixedtoday.com.au/uploads/2026/06/sydney-plumber-posing-380x634.jpg)

![Completed plumbing repair in a home](https://cdn.fixedtoday.com.au/uploads/2023/01/plumber-inspecting-tap-and-fittings.jpg)

Workmanship guarantee

On completed workmanship

### Workmanship guarantee

We stand behind the work completed by our plumbers with a lifetime workmanship guarantee.

### Your job record

Your invoice and job record show what was completed, giving you a clear reference for future servicing or warranty support.

### Online customer portal

Choose Customer Login from the main menu to view your job history, invoices and warranty details whenever you need them.

### Warranty details

We record any applicable manufacturer warranty details with your job for future reference.

### Warranty help

If you need help, contact us. We check the job and warranty records, then explain the practical next step.

### Testing before handover

Before we finish, we test the repair, explain what was completed and show you anything worth monitoring or maintaining.

![Reece logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/reece-logo.svg)

![Sydney Water logo](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/sydney-water-logo.svg)

## What's covered in *your handover*

Scope and inclusions

We test the completed repair, talk you through the result and clean the work area. Your invoice carries applicable manufacturer warranty details, while we supply any required compliance documents at handover. Should the problem recur, contact us with the job number and changed symptoms.

Repair result tested and discussed, Work area cleaned and invoice supplied, Warranty follow-up recorded

## Request a *Free Quote* Today

Get in Touch

Our licensed plumbers are ready to help with your plumbing needs. Fill out the form and we’ll call you back during business hours to talk through your job and book a free on-site visit at a time that suits you.

Send Us a Message

Get a Free Quote

Your information is safe. We never spam.

![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp)

Phone

1800 349 338

[Phone](tel:1800-349-338)

Email

info@fixedtoday.com.au

[Email](mailto:info@fixedtoday.com.au)

Opening Hours

Mon to Fri 7am to 5pm, 24/7 Emergency

Service Area

All of Sydney, NSW

## Know what to check safely and where to stop

Homeowner’s Handbook

These practical checks help you recognise warning signs and describe what has changed without taking unnecessary risks. Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

Useful signs to keep track of

Details to expect before approving work

Helpful details before the visit

How to verify a NSW plumbing licence

Use the Service NSW contractor licence search to check the holder and authorised work classes. Our licence is 305428C, held by PLATINUM HOT WATER AND PLUMBING PTY LIMITED.

[Open the Service NSW check](https://www.service.nsw.gov.au/transaction/check-a-builder-or-tradesperson-licence)

### Note quiet water changes around your home

Unexpected usage, damp marks, peeling paint or water sounds can suggest a hidden leak. Note each sign's position, when you noticed it and whether it changes.

Report leaks in roads, parks or footpaths to Sydney Water. Contact us to inspect private pipework from the meter to the building. Sydney Water may need to investigate faults near the boundary.

### Step outside for floodwater, sewage or suspected gas

Keep clear of flooding and sewage. If you smell gas, leave the area, avoid switches and flames, then call emergency services if there is immediate danger. From somewhere safe, call us to discuss the fault.

Move to safety before calling. Tell us what you observed and where, so we can consider urgency and choose the booking response.

### Stop use after another drain backup

If slow flow, gurgling or overflow keeps returning, the drain could be blocked or damaged. Stop using any fixture that overflows and stay clear of wastewater. Add no drain chemicals; arrange an assessment before using it again.

If available, have the sewer service diagram ready. It can help the plumber locate private wastewater pipes, access points and the likely route of the blockage.

### Leave ceiling damp alone for inspection

A damp mark below a bathroom can point to plumbing, a fixture seal or waterproofing. Note when it appears and arrange an inspection before repainting or repairing the affected surface.

We trace the likely moisture source, then explain the appropriate plumbing repair or next trade.

### Private drains, stormwater and wastewater responsibilities

Your council manages public stormwater assets. Property owners are generally responsible for private drainage to its legal discharge point, while Sydney Water manages the public wastewater network.

Tell us where the overflow appears and whether it happens during water use or rain. We can inspect private plumbing and explain whether the signs point towards stormwater or wastewater.

Business details and relevant NSW licence

Proposed repair scope and fixed price

Recommended clearing or repair method

Evidence needed for a recurring blockage

Inclusions, exclusions and any follow-up

Written workmanship guarantee and manufacturer warranty details

Which fault details are useful to note?

Describe what changed, which fixture or area is affected and when the problem began. Mention an active leak, escaping water or flooding, sewage, a gas smell, loss of hot water or damage that is getting worse.

Which photos are useful?

Take photos only where you can stand safely. Include the affected fixture, nearby surfaces, visible damage and, when relevant, the hot-water unit label. Stay clear of escaping water, sewage, electrical hazards and suspected gas.

Which access details should I share?

Before the visit, describe parking or loading limits, gates, stairs, lifts, rear entry and key arrangements. Identify the affected fixture and whoever can approve access. For a rental or apartment, provide the owner, agent or building contact.

Could Sydney Water be responsible for this problem?

Wastewater appearing in a public place, or signs of a suspected fault in Sydney Water's public wastewater network, should be reported to Sydney Water. Contact us to inspect accessible private pipework and explain what our inspection indicates.

How will I know whether follow-up work is needed?

Ask whether the visit completed a permanent repair or only controlled the immediate risk. If more work is needed, the written scope should list the required parts, access needs and any return visit. Keep it with the invoice.

Which hot water system details should I share?

Share the energy type, unit location, make, model and any error code you can read safely. Photos of the unit and label help us prepare for the visit. The plumber still inspects the system on site to identify the likely cause and explain practical next steps.

Licensed and insured plumbing business

Waterfall is within our service area

Confirm booking and timing update details

Written workmanship and applicable product warranty details

## Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Live

[Book us today](https://fixedtoday.com.au/contact-us)

## Recent jobs across Sydney

Live from the field

A privacy-respecting snapshot of what our team has been working on. Suburb only, we never share customer details.

Live

[Book a licensed local plumber](https://fixedtoday.com.au/contact-us)

## Stay ahead of plumbing problems

Maintenance Plans

A simple membership that pays for itself. Annual inspections, priority scheduling, and member-only rates on every job, written in plain English.

Member rates apply to standard residential plumbing work. After-hours waiver excludes parts and major works.

[Read the full plan terms](https://fixedtoday.com.au/maintenance-plan-terms)

### Essentials

For renters and small homes that want peace of mind.

$19

/month

$228/year, billed monthly, no lock-in

[Join Essentials](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

1 annual whole-home plumbing inspection

Priority scheduling within 48 hours

10% off all standard repairs

Free water-saving check-up

### Home

Our most popular plan for owner-occupied homes.

$29

/month

$348/year, billed monthly, no lock-in

Most popular

[Join Home](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

2 annual inspections (plumbing + hot water)

Same-day priority scheduling

15% off all standard repairs

$0 after-hours call-out fee

Free annual hot water flush

### Commercial

For shops, cafes, and small commercial sites.

$79

/month

$948/year, billed monthly, no lock-in

[Talk to us](https://fixedtoday.com.au/contact-us)

[Learn more](https://fixedtoday.com.au/maintenance-plans)

Quarterly compliance inspections

Same-day priority scheduling

20% off all standard repairs

$0 after-hours call-out fee

Annual backflow testing included

Lifetime labour warranty

Cancel any time after 12 months

48-hour priority response

## Look deeper when plumbing problems recur

When the problem keeps coming back

Timing, earlier repairs and the fixtures involved give us useful context for a recurring leak, blockage or hot-water fault. We select focused tests from that history, then explain what the findings indicate and which repairs are practical.

Compare recurring signs

Private pipes versus Sydney Water's network role

Behaviour at household fixtures may indicate a private pipework issue; for an inspection, contact us. Where a suspected public-network fault has left wastewater visible at a public place, it must be reported to Sydney Water.

More recent plumbing work across Sydney

[View more Sydney plumbing work](https://fixedtoday.com.au/contact-us)

Hot water service work

Randwick

[https://fixedtoday.com.au/services/hot-water](https://fixedtoday.com.au/services/hot-water)

Toilet service work

Coogee

[https://fixedtoday.com.au/services/plumbing](https://fixedtoday.com.au/services/plumbing)

Drain service work

Randwick

[https://fixedtoday.com.au/services/blocked-drains](https://fixedtoday.com.au/services/blocked-drains)

## Pay how you like, only when the job is done

Payment options

Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.

We accept

Interest-free split payments via Afterpay & Zip on jobs over $200.

[Book a plumber](https://fixedtoday.com.au/contact-us)

### Pay on completion

Settle once you’re happy with the work.

### Tax invoice supplied

Itemised invoice emailed on the spot.

### Split payments

Afterpay & Zip on jobs over $200.

### Secure mobile payment

Tap-to-pay with Apple Pay or Google Pay.

## Real plumbers from your suburb, not a distant call centre

In the neighbourhood

Since 2008 we’ve sponsored teams, donated labour to community groups, and shown up for the suburbs we serve.

Sydney

2008

[See all community partners](https://fixedtoday.com.au/about/community)

Marrickville U10s sponsor

Marrickville

Camdenville PS fundraiser

Newtown

Storm response volunteers

Earlwood

$5k to Westmead Children’s

Westmead

City2Surf charity team

Bondi

- Inner West Food Bank
- Marrickville Junior Rugby
- Camdenville Public School P&C
- Westmead Children’s Hospital

## Brands We Service

We repair, install, and maintain all major hot water, gas, and plumbing brands across Sydney.

Accreditations

[Don’t see your brand? Contact us](https://fixedtoday.com.au/contact-us)

### Rinnai

![Rinnai](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rinnai-logo.svg)

[Rinnai](https://fixedtoday.com.au/services/hot-water)

### Rheem

![Rheem](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/rheem-logo.svg)

[Rheem](https://fixedtoday.com.au/services/hot-water)

### Dux

![Dux](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/dux-logo.svg)

[Dux](https://fixedtoday.com.au/services/hot-water)

### Thermann

![Thermann](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/thermann-logo.svg)

### AquaMax

![AquaMax](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/aquamax-logo.svg)

### Vulcan

![Vulcan](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/vulcan-logo.svg)

- Fully Licensed Sydney Plumbers

### NSW Government

![NSW Government](https://cdn.fixedtoday.com.au/themes/fixedtoday/images/nsw-government-logo.svg)

- WaterMark Certified
- Australian Standards Compliant
- Licensed & Insured
- Industry Certified

## Customer comments about the work

Customer reviews

Customer comments can give you specific examples of communication, the work and how the home was treated. Read the details that matter to you.

![Fixed today team photo 8](https://cdn.fixedtoday.com.au/uploads/2022/03/fixed-today-team-photo-8.jpg)

## View Sydney areas with our plumbing help

Service areas by region

Browse service areas by region and choose your suburb to open the relevant local plumbing page.

[See every service area](https://fixedtoday.com.au/)

## What homeowners ask about plumbing services

FAQs

Waterfall households can check booking, urgent faults, fixed pricing, licensing, repairs, hot water and gas fitting.

### When can your plumbers visit Waterfall?

Call us to check the current Waterfall booking window. Availability depends on the current schedule, traffic, urgent work and access at the address. We confirm an available window and how we will update you when arranging the visit.

### Which plumbing symptoms need a prompt response?

Active flooding, sewage overflow, a burst pipe or loss of an essential water service can need urgent help. Tell us what is happening and whether people or property are at risk. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe.

[Contact the emergency team](https://fixedtoday.com.au/contact-us)

### How do we assess a household hot-water problem?

Our plumber checks the unit, valves, controls, visible leaks and the safely accessible power or gas supply. We then explain the practical options and price so you can choose whether to repair or replace it. Any required compliance documents are provided after completed work.

[Book a hot water plumber](https://fixedtoday.com.au/services/hot-water)

### What does a plumbing visit in Waterfall cost?

We assess the fault and access, then give you a fixed repair price before paid work begins. Eligible standard bookings have no call-out fee. We explain any applicable after-hours surcharge before confirming an after-hours booking.

### Are your plumbers licensed, and is Fixed Today insured?

Yes. We only hire licensed plumbers, with regular on-site and off-site training, ongoing upskilling, police checks and drug screening. Our NSW contractor licence is 305428C, and we carry $10 million public liability insurance.

[About Fixed Today](https://fixedtoday.com.au/about-us)

### My leak or blockage keeps returning; can you investigate why it happens?

When the same leak or blockage returns, we consider its timing, affected fixtures and past repairs. CCTV inspection, leak detection or a water-meter check may help investigate the fault. We then explain whether clearing, repair, replacement or a utility referral is practical.

[Book a diagnosis](https://fixedtoday.com.au/services/blocked-drains)

### Which home plumbing concerns can our plumbers assess?

We handle everyday plumbing repairs, including dripping taps, running toilets, low pressure, noisy pipes and leaking fixtures, plus fixture installations. After assessing the affected plumbing, we explain the practical options and proposed price before any paid work begins.

[Book a general plumber](https://fixedtoday.com.au/contact-us)

### Can you provide licensed gas fitting at my home?

Our licensed gas fitters handle suspected leaks, appliance connections, repairs and installations. If you smell gas, leave the area, avoid switches and flames, then call us from somewhere safe. After completed work, we provide any required compliance documents.

[Book a gas fitter](https://fixedtoday.com.au/services/gas-fitter)

## Need a plumber in Sydney? *We’re Ready.*

Book Online

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

Request Free Quote

We respect your privacy. No spam, ever.

![Temp](https://cdn.fixedtoday.com.au/uploads/2026/03/temp.webp)

Call Us

1800 349 338

[Call Us](tel:1800-349-338)

Hours

Mon to Fri 7am to 5pm, 24/7 Emergency

Coverage

All of Sydney, NSW
